G2 reviewers report that Zoho Social excels in customer support, with many users highlighting the responsive service as a key reason for their loyalty. One user mentioned, "Customer service is my #1 reason for using the service," indicating that the support team significantly enhances the overall user experience.
Users say that webZunder offers a straightforward approach to social media management, allowing for easy publishing across multiple channels. Reviewers appreciate its "very clear and functional design," which helps streamline daily tasks without overwhelming users.
According to verified reviews, Zoho Social stands out for its collaboration features, which save users time when managing multiple brands. One user noted, "We love being able to post to multiple channels at one time," showcasing how the platform simplifies multi-channel management.
Reviewers mention that webZunder is particularly user-friendly, with an intuitive setup process that makes it easy for newcomers to get started. Users have praised its "easy to use" interface, which is designed to facilitate quick access to essential functions.
G2 reviewers highlight that Zoho Social's ability to respond to comments is a unique feature that enhances engagement, with one user stating, "I like the ability to respond to comments, which is a feature that no other tool offers." This capability can be crucial for brands looking to maintain active communication with their audience.
Users report that while webZunder is effective for small businesses, it may not meet the diverse needs of larger teams as well as Zoho Social does. The latter's comprehensive features and robust support make it a more suitable choice for users managing multiple brands or requiring advanced functionalities.
Pricing
Entry-Level Pricing
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
1 Team Member
1 Brand
6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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