# Microsoft Forms vs Zoho Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in **ease of use** , with many users highlighting its straightforward setup process. One user mentioned that even a tech beginner can create forms without much trouble, making it a great choice for those who want to get started quickly.
- **Users say** that Zoho Forms offers a **clean and beginner-friendly interface** , which simplifies the form creation process. Recent feedback noted the AI-based template suggestions that help users design forms efficiently, making it particularly appealing for those who may not have extensive technical skills.
- **Reviewers mention** that Microsoft Forms integrates seamlessly with the Microsoft 365 ecosystem, enhancing its functionality for users already within that environment. This integration allows for quick creation of various forms, such as quizzes and surveys, which is a significant advantage for teams using Microsoft products.
- **According to verified reviews** , Zoho Forms shines in its **customization capabilities**. Users appreciate the ability to tailor forms to collect specific information, with one reviewer noting how easy it is to manage responses in an organized way, which is crucial for businesses that require detailed data collection.
- **G2 reviewers highlight** that while both products have similar star ratings, Microsoft Forms has a significantly higher overall G2 Score, indicating greater user satisfaction across a larger number of reviews. This suggests that Microsoft Forms may be a more reliable choice for users seeking consistent performance.
- **Users report** that Zoho Forms provides strong **offline capabilities** , which is a notable feature for those who need to collect data in areas with limited internet access. This flexibility can be a game-changer for users in various industries, allowing them to gather information without connectivity concerns.



| | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 475 | 129 | 
| **Largest Market Segment** | Mid-Market (43.8% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | No pricing available | $ 25/Month | 

---
## Top Pros & Cons

### Microsoft Forms

Pros:
- Ease of Use (31 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

### Zoho Forms

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)

Cons:
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Microsoft Forms | Zoho Forms | 
|---|---|---|
  | **Meets Requirements** | 8.8 (393 reviews) | 8.7 (111 reviews) | 
  | **Ease of Use** | 9.2 (396 reviews) | 9.0 (112 reviews) | 
  | **Ease of Setup** | 9.3 (181 reviews) | 8.9 (52 reviews) | 
  | **Ease of Admin** | 9.1 (91 reviews) | 8.8 (42 reviews) | 
  | **Quality of Support** | 8.8 (320 reviews) | 8.6 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (76 reviews) | 8.5 (44 reviews) | 
  | **Product Direction (% positive)** | 9.0 (376 reviews) | 9.3 (110 reviews) | 

---
## Pricing

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho Forms

#### Entry-Level Pricing

Plan: STANDARD

Price: $ 25 /Month

Description: 10 Users,
Unlimited Forms,
25,000 Submissions/month.

Key Features:
- Unlimited Reports
- Payment Integration  (Paypal, Stripe, 2Checkout)
- 2 GB Storage

[Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 198 |
| **Zoho Forms** | N/A | N/A |

#### Survey Management

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Survey Builder** | 9.1 (186 reviews) | Not enough data | 
| **Question Types** | 8.8 (188 reviews) | Not enough data | 
| **Templates** | 8.2 (177 reviews) | Not enough data | 
| **Survey Distribution** | 8.7 (177 reviews) | Not enough data | 

#### Survey Customization

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Branching/Skip Logic** | 8.2 (164 reviews) | Not enough data | 
| **Branding** | 8.1 (156 reviews) | Not enough data | 
| **Multimedia Support** | 7.8 (155 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.1 (136 reviews) | Not enough data | 

#### Survey Insights

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (172 reviews) | Not enough data | 
| **BI Tools Integration** | 8.2 (132 reviews) | Not enough data | 
| **Data Exporting** | 8.9 (171 reviews) | Not enough data | 
| **Permissions** | 8.8 (161 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Adaptive Learning** | 7.4 (34 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (34 reviews) | Not enough data | 
| **Decision Making** | 7.4 (35 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 152 |
| **Zoho Forms** | 8.5/10 | 43 |

#### Customization

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Custom Fields** | 8.6 (127 reviews) | 8.7 (41 reviews) | 
| **Conditional Logic** | 8.4 (117 reviews) | 8.6 (38 reviews) | 
| **Multi-page Forms** | 8.8 (114 reviews) | 8.8 (38 reviews) | 
| **Design** | 8.2 (131 reviews) | 8.3 (39 reviews) | 

#### Additional Functionality

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Embedded Forms** | 8.5 (108 reviews) | 8.8 (38 reviews) | 
| **Offline Capability** | 7.3 (97 reviews) | 8.1 (32 reviews) | 
| **Notifications** | 8.7 (119 reviews) | 8.5 (36 reviews) | 
| **Payments** | 7.4 (79 reviews) | 8.2 (33 reviews) | 
| **Mobile Forms** | 8.7 (117 reviews) | 8.5 (38 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Microsoft Forms (1):** [Survey Software](https://www.g2.com/categories/survey)



---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Small-Business** | 19.0% | 66.7% | 
| **Mid-Market** | 43.8% | 28.5% | 
| **Enterprise** | 37.2% | 4.9% | 

### By Industry

#### Microsoft Forms

- **Information Technology and Services:** 17.0%
- **Education Management:** 7.5%
- **Higher Education:** 7.0%
- **Pharmaceuticals:** 5.9%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.5%

#### Zoho Forms

- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 8.1%
- **Computer Software:** 6.5%
- **Apparel & Fashion:** 4.9%
- **Wholesale:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Consulting:** 3.3%
- **Education Management:** 3.3%
- **Telecommunications:** 3.3%
- **Insurance:** 3.3%
- **Other:** 47.2%

---
## Alternatives

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23867 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (789 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)

### Alternatives to Zoho Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (129 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23867 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (707 reviews)

---
## Top Discussions

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

### Zoho Forms

- Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments
  > **Top comment:** "You can register a free account with some limits but it is complete to start."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-forms-vs-zoho-forms)