# Microsoft Forms vs Zoho Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Forms excels in overall user satisfaction, reflected in its higher G2 Score compared to Zoho Forms. Users appreciate its intuitive design and the ability to create customized forms for various needs, such as client consent requests and feedback surveys.
- **Users say** that Zoho Forms is particularly easy to use, allowing for quick form creation and configuration. Many users highlight its straightforward interface, making it a solid choice for small businesses looking to set up forms for their websites without a steep learning curve.
- **Reviewers mention** that Microsoft Forms offers a wide range of features, including pre-made templates and the flexibility to create forms from scratch. This versatility is praised by users who value the ability to tailor forms to specific requirements, enhancing their overall experience.
- **According to verified reviews** , both products receive similar ratings for ease of use, but Microsoft Forms edges out with slightly higher scores. Users appreciate the seamless setup process, which is often described as quick and intuitive, making it easier for teams to get started.
- **G2 reviewers highlight** that while Zoho Forms has a strong focus on small businesses, Microsoft Forms is favored by mid-market users, indicating its broader appeal and adaptability for various organizational sizes and needs.
- **Users express** that Microsoft Forms provides a more robust support experience, with higher ratings for quality of support. This is particularly important for businesses that rely on timely assistance and guidance when using the software for critical tasks.



| | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 471 | 129 | 
| **Largest Market Segment** | Mid-Market (43.7% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | No pricing available | $ 25/Month | 

---
## Top Pros & Cons

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

### Zoho Forms

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)

Cons:
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Microsoft Forms | Zoho Forms | 
|---|---|---|
  | **Meets Requirements** | 8.8 (390 reviews) | 8.7 (111 reviews) | 
  | **Ease of Use** | 9.2 (393 reviews) | 9.0 (112 reviews) | 
  | **Ease of Setup** | 9.3 (178 reviews) | 8.9 (52 reviews) | 
  | **Ease of Admin** | 9.1 (90 reviews) | 8.8 (42 reviews) | 
  | **Quality of Support** | 8.7 (317 reviews) | 8.6 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (75 reviews) | 8.5 (44 reviews) | 
  | **Product Direction (% positive)** | 9.0 (373 reviews) | 9.3 (110 reviews) | 

---
## Pricing

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho Forms

#### Entry-Level Pricing

Plan: STANDARD

Price: $ 25 /Month

Description: 10 Users,
Unlimited Forms,
25,000 Submissions/month.

Key Features:
- Unlimited Reports
- Payment Integration  (Paypal, Stripe, 2Checkout)
- 2 GB Storage

[Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 196 |
| **Zoho Forms** | N/A | N/A |

#### Survey Management

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Survey Builder** | 9.1 (184 reviews) | Not enough data | 
| **Question Types** | 8.8 (186 reviews) | Not enough data | 
| **Templates** | 8.2 (176 reviews) | Not enough data | 
| **Survey Distribution** | 8.7 (176 reviews) | Not enough data | 

#### Survey Customization

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Branching/Skip Logic** | 8.3 (162 reviews) | Not enough data | 
| **Branding** | 8.1 (156 reviews) | Not enough data | 
| **Multimedia Support** | 7.8 (154 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.1 (136 reviews) | Not enough data | 

#### Survey Insights

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (171 reviews) | Not enough data | 
| **BI Tools Integration** | 8.2 (131 reviews) | Not enough data | 
| **Data Exporting** | 8.9 (169 reviews) | Not enough data | 
| **Permissions** | 8.8 (160 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Adaptive Learning** | 7.4 (34 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (34 reviews) | Not enough data | 
| **Decision Making** | 7.4 (34 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Forms** | 8.3/10 | 149 |
| **Zoho Forms** | 8.5/10 | 43 |

#### Customization

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Custom Fields** | 8.5 (125 reviews) | 8.7 (41 reviews) | 
| **Conditional Logic** | 8.4 (115 reviews) | 8.6 (38 reviews) | 
| **Multi-page Forms** | 8.8 (113 reviews) | 8.8 (38 reviews) | 
| **Design** | 8.2 (131 reviews) | 8.3 (39 reviews) | 

#### Additional Functionality

| Feature | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Embedded Forms** | 8.5 (108 reviews) | 8.8 (38 reviews) | 
| **Offline Capability** | 7.3 (97 reviews) | 8.1 (32 reviews) | 
| **Notifications** | 8.6 (118 reviews) | 8.5 (36 reviews) | 
| **Payments** | 7.4 (79 reviews) | 8.2 (33 reviews) | 
| **Mobile Forms** | 8.7 (115 reviews) | 8.5 (38 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Microsoft Forms (1):** [Survey Software](https://www.g2.com/categories/survey)



---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Forms | Zoho Forms | 
|---|---|---|
| **Small-Business** | 19.2% | 66.7% | 
| **Mid-Market** | 43.7% | 28.5% | 
| **Enterprise** | 37.1% | 4.9% | 

### By Industry

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.1%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.6%

#### Zoho Forms

- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 8.1%
- **Computer Software:** 6.5%
- **Apparel & Fashion:** 4.9%
- **Wholesale:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Consulting:** 3.3%
- **Education Management:** 3.3%
- **Telecommunications:** 3.3%
- **Insurance:** 3.3%
- **Other:** 47.2%

---
## Alternatives

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23546 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5161 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

### Alternatives to Zoho Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5161 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (118 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23546 reviews)
- [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — 4.6/5 stars (682 reviews)

---
## Top Discussions

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

### Zoho Forms

- Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments
  > **Top comment:** "You can register a free account with some limits but it is complete to start."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-forms-vs-zoho-forms)