# Cognito Forms vs Zoho Forms Comparison --- ## AI Generated Summary - **G2 reviewers report** that Zoho Forms excels in its user-friendly interface, making it easy for beginners to create forms without complicated setups. Users appreciate the clean design and AI-based template suggestions that streamline the form creation process. - **Users say** Cognito Forms stands out for its flexibility and advanced features, such as the ability to auto-populate fields and use calculated fields. This capability allows for more dynamic forms, which many find beneficial for complex data collection needs. - **Reviewers mention** that while Zoho Forms is praised for its ease of use, Cognito Forms slightly edges it out with a more intuitive user interface, making setup and editing applications straightforward and efficient. - **According to verified reviews** , both products cater well to small businesses, but Cognito Forms has a slight advantage in market presence and user satisfaction, reflected in its higher G2 Score and recent review activity. - **Users highlight** that Zoho Forms offers excellent pre-built templates, which save time for users like sales trainers who need to collect information efficiently. However, Cognito Forms is noted for its seamless integration with Microsoft 365, enhancing its usability for users already in that ecosystem. - **G2 reviewers indicate** that while both platforms provide solid support, Cognito Forms receives higher marks for quality of support and responsiveness, which can be crucial for users needing assistance during implementation or troubleshooting. | | Cognito Forms | Zoho Forms | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 129 | 129 | | **Largest Market Segment** | Small-Business (70.4% of reviews) | Small-Business (66.7% of reviews) | | **Entry Level Price** | $19.00 Per Month | $ 25/Month | --- ## Top Pros & Cons ### Cognito Forms Pros: - Ease of Use (4 reviews) - Ease of Creation (3 reviews) Cons: - Formatting Issues (1 reviews) - Slow Loading (1 reviews) ### Zoho Forms Pros: - Ease of Use (2 reviews) - Affordable (1 reviews) Cons: - Integration Issues (1 reviews) - Limited Customization (1 reviews) --- ## Ratings Comparison | Rating | Cognito Forms | Zoho Forms | |---|---|---| | **Meets Requirements** | 9.1 (103 reviews) | 8.7 (111 reviews) | | **Ease of Use** | 9.1 (104 reviews) | 9.0 (112 reviews) | | **Ease of Setup** | 9.0 (83 reviews) | 8.9 (52 reviews) | | **Ease of Admin** | 9.2 (61 reviews) | 8.8 (42 reviews) | | **Quality of Support** | 9.2 (80 reviews) | 8.6 (100 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (56 reviews) | 8.5 (44 reviews) | | **Product Direction (% positive)** | 8.2 (97 reviews) | 9.3 (110 reviews) | --- ## Pricing ### Cognito Forms #### Entry-Level Pricing Plan: Pro Price: $19.00 Per Month Description: Create more advanced forms without any ads. Key Features: - Unlimited Forms and Fields - 2 Users - 2,000 Entries per Month [Browse all 4 editions](https://www.g2.com/products/cognito-forms/pricing) #### Free Trial Yes ### Zoho Forms #### Entry-Level Pricing Plan: STANDARD Price: $ 25 /Month Description: 10 Users, Unlimited Forms, 25,000 Submissions/month. Key Features: - Unlimited Reports - Payment Integration (Paypal, Stripe, 2Checkout) - 2 GB Storage [Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing) #### Free Trial No --- ## Features Comparison By Category ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Cognito Forms** | 9.1/10 | 68 | | **Zoho Forms** | 8.5/10 | 43 | #### Customization | Feature | Cognito Forms | Zoho Forms | |---|---|---| | **Custom Fields** | 9.6 (56 reviews) | 8.7 (41 reviews) | | **Conditional Logic** | 9.3 (53 reviews) | 8.6 (38 reviews) | | **Multi-page Forms** | 9.2 (48 reviews) | 8.8 (38 reviews) | | **Design** | 8.8 (57 reviews) | 8.3 (39 reviews) | #### Additional Functionality | Feature | Cognito Forms | Zoho Forms | |---|---|---| | **Embedded Forms** | 9.3 (44 reviews) | 8.8 (38 reviews) | | **Offline Capability** | Feature Not Available | 8.1 (32 reviews) | | **Notifications** | 9.1 (58 reviews) | 8.5 (36 reviews) | | **Payments** | 8.7 (25 reviews) | 8.2 (33 reviews) | | **Mobile Forms** | 9.2 (45 reviews) | 8.5 (38 reviews) | --- ## Categories **Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) --- ## Reviewer Demographics ### By Company Size | Segment | Cognito Forms | Zoho Forms | |---|---|---| | **Small-Business** | 70.4% | 66.7% | | **Mid-Market** | 21.6% | 28.5% | | **Enterprise** | 8.0% | 4.9% | ### By Industry #### Cognito Forms - **Non-Profit Organization Management:** 8.6% - **Accounting:** 5.2% - **Education Management:** 5.2% - **Marketing and Advertising:** 5.2% - **Real Estate:** 5.2% - **Construction:** 3.4% - **Leisure, Travel & Tourism:** 3.4% - **Health, Wellness and Fitness:** 2.6% - **Religious Institutions:** 2.6% - **Higher Education:** 2.6% - **Other:** 56.0% #### Zoho Forms - **Information Technology and Services:** 12.2% - **Marketing and Advertising:** 8.1% - **Computer Software:** 6.5% - **Apparel & Fashion:** 4.9% - **Wholesale:** 4.1% - **Health, Wellness and Fitness:** 4.1% - **Consulting:** 3.3% - **Education Management:** 3.3% - **Telecommunications:** 3.3% - **Insurance:** 3.3% - **Other:** 47.2% --- ## Alternatives ### Alternatives to Cognito Forms - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23869 reviews) - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews) ### Alternatives to Zoho Forms - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23869 reviews) - [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (707 reviews) --- ## Top Discussions ### Cognito Forms - Title: [Is Cognito forms legit?](https://www.g2.com/discussions/is-cognito-forms-legit) — 2 comments > **Top comment:** "Yes it is and have been using for past few years. " - Title: [What is Cognito Forms used for?](https://www.g2.com/discussions/what-is-cognito-forms-used-for) — 1 comment > **Top comment:** "As a web-based form builder, Cognito can be used in limitless applications. They provide numerous templates to kickstart any project, but if you need..." - Title: [Is Cognito free form?](https://www.g2.com/discussions/is-cognito-free-form) — 1 comment *(includes official response)* > **Top comment:** "Yes! When you sign up for our free Individual plan, you can build an unlimited number of forms and collect up to 500 entries per month. Additionally, take..." - Title: [Is Cognito forms safe?](https://www.g2.com/discussions/is-cognito-forms-safe) — 1 comment *(includes official response)* > **Top comment:** "At Cognito Forms, the privacy and the security of your form data is of utmost importance to us. From data encryption and secure transmission to data..." - Title: [Is the free version a secure way to collect payment info?](https://www.g2.com/discussions/51661-is-the-free-version-a-secure-way-to-collect-payment-info) — 1 comment, 1 upvote > **Top comment:** "Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security..." ### Zoho Forms - Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments > **Top comment:** "You can register a free account with some limits but it is complete to start." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cognito-forms-vs-zoho-forms)