# GTM Workspace - Powered by ZoomInfo vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that **ZoomInfo Sales** excels in providing real-time data and accurate information, which is crucial for sales processes. Users appreciate its ability to generate precise lists of potential customers using various filters, making it easier to target the right decision-makers.
- **Users say** that **Zoho CRM** offers a clean and intuitive interface, which enhances day-to-day usability. Many find it easy to navigate and appreciate its seamless integration with outreach apps, allowing for efficient management of leads and follow-ups.
- **Reviewers mention** that **ZoomInfo Sales** has a strong market presence, reflected in its higher G2 Score and a larger number of reviews. This suggests a broader user base and potentially more robust support and resources compared to Zoho CRM.
- **According to verified reviews** , **Zoho CRM** shines in its transparent pricing model, which users find refreshing. The free entry-level option is particularly appealing for small businesses looking to manage their sales processes without significant upfront costs.
- **Users highlight** that while **ZoomInfo Sales** provides comprehensive data, some find it less user-friendly during the initial setup compared to **Zoho CRM** , which is praised for its straightforward onboarding process and quick implementation.
- **G2 reviewers note** that **Zoho CRM** has strong automation features that help streamline the sales process, allowing users to save time on repetitive tasks. This is a significant advantage for teams looking to enhance productivity and focus on closing deals.



| | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 9,108 | 2,940 | 
| **Largest Market Segment** | Mid-Market (48.3% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | Contact Us 1 Seat | Free | 

---
## Top Pros & Cons

### GTM Workspace - Powered by ZoomInfo

Pros:
- Contact Information (353 reviews)
- Ease of Use (349 reviews)

Cons:
- Inaccurate Data (205 reviews)
- Outdated Data (203 reviews)

### Zoho CRM

Pros:
- Ease of Use (261 reviews)
- Features (169 reviews)

Cons:
- Learning Curve (112 reviews)
- Integration Issues (71 reviews)

---
## Ratings Comparison
| Rating | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 8.7 (7432 reviews) | 8.4 (2492 reviews) | 
  | **Ease of Use** | 8.8 (7514 reviews) | 8.3 (2515 reviews) | 
  | **Ease of Setup** | 8.9 (2259 reviews) | 8.0 (1285 reviews) | 
  | **Ease of Admin** | 8.7 (1488 reviews) | 8.0 (1023 reviews) | 
  | **Quality of Support** | 8.7 (6641 reviews) | 7.7 (2283 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (1504 reviews) | 8.0 (998 reviews) | 
  | **Product Direction (% positive)** | 8.7 (7189 reviews) | 8.0 (2419 reviews) | 

---
## Pricing

### GTM Workspace - Powered by ZoomInfo

#### Entry-Level Pricing

Plan: ZoomInfo Professional

Price: Contact Us 1 Seat

Description: Take prospecting to the next level with best in class contact & company data.

Key Features:
- Comprehensive contact & company profiles
- Quick/advanced search and exporting
- Mobile numbers & business email

[Browse all 3 editions](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/pricing)

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 1979 |

#### Sales Force Automation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (1669 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (877 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.2 (1578 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.2 (1640 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (1186 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (673 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.9 (1217 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.0 (1209 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (1323 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.1 (1351 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.9 (1306 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (1551 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (1129 reviews) ✓ Verified | 

#### Customer Support

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (1202 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.9 (1204 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (1236 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.8 (1068 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.0 (1112 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1517 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (1566 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.1 (1054 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (1082 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.0 (1091 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.0 (1201 reviews) ✓ Verified | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (874 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.2 (845 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (859 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (649 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (548 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (719 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (854 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.1 (662 reviews) ✓ Verified | 

#### Integration

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.3 (651 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (647 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (180 reviews) | 

#### Agentic AI - CRM

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (65 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (69 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (67 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (66 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (66 reviews) | 
| **Decision Making** | Not enough data | 8.3 (67 reviews) | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 7.7 (16 reviews) | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 4710 |
| **Zoho CRM** | N/A | N/A |

#### Data Availability

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Contact Data Availability** | 8.3 (4361 reviews) ✓ Verified | Not enough data | 
| **Company Data Availability** | 8.5 (4292 reviews) ✓ Verified | Not enough data | 
| **Industry Research Availability** | 8.2 (2915 reviews) ✓ Verified | Not enough data | 
| **Technographic Data Availability** | 7.9 (418 reviews) | Not enough data | 

#### Data Accuracy

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Contact Data Accuracy** | 7.7 (4351 reviews) ✓ Verified | Not enough data | 
| **Company Data Accuracy** | 8.2 (4249 reviews) ✓ Verified | Not enough data | 
| **Technographic Data Accuracy** | 7.9 (404 reviews) | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (132 reviews) | Not enough data | 
| **Cross-system Integration** | 7.6 (131 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (132 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (134 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (131 reviews) | Not enough data | 
| **Decision Making** | 7.5 (132 reviews) | Not enough data | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Internationalization** | 7.8 (427 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (1320 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.6 (1628 reviews) ✓ Verified | Not enough data | 
| **Reporting/Dashboards** | 8.2 (1365 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.7 (1055 reviews) ✓ Verified | Not enough data | 
| **APIs** | 8.2 (1238 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Builder** | 8.4 (3443 reviews) ✓ Verified | Not enough data | 
| **Integration to CRM/Marketing Automation** | 8.4 (3452 reviews) ✓ Verified | Not enough data | 
| **Data Cleaning/Enrichment** | 8.0 (3176 reviews) ✓ Verified | Not enough data | 
| **Data Segmentation/Filtering** | 8.3 (3477 reviews) ✓ Verified | Not enough data | 
| **Search** | 8.6 (4207 reviews) ✓ Verified | Not enough data | 
| **News/People Alerts** | 8.1 (3345 reviews) ✓ Verified | Not enough data | 
| **Connections** | Feature Not Available | Not enough data | 
| **Reporting** | 8.0 (2705 reviews) ✓ Verified | Not enough data | 
| **Messaging** | 7.8 (1247 reviews) ✓ Verified | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 1537 |
| **Zoho CRM** | N/A | N/A |

#### Lead Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Market Insights ** | 8.6 (1266 reviews) ✓ Verified | Not enough data | 
| **Account-level Insights ** | 8.7 (1294 reviews) | Not enough data | 
| **Lead Analysis ** | 8.6 (1276 reviews) | Not enough data | 

#### Lead Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Segmentation ** | 8.6 (1252 reviews) | Not enough data | 
| **Predictive Scoring ** | 8.3 (1216 reviews) | Not enough data | 
| **Account Identification ** | 8.8 (1306 reviews) | Not enough data | 

#### Marketing Campaigns

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Omni-Channel Tracking ** | 8.0 (1100 reviews) | Not enough data | 
| **Revenue Planning ** | 7.8 (1092 reviews) | Not enough data | 
| **Media Attribution ** | 7.8 (1047 reviews) | Not enough data | 
| **Opportunity Timeline ** | 8.0 (1093 reviews) | Not enough data | 
| **Customization ** | 8.3 (1144 reviews) | Not enough data | 

#### Campaign Execution

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Website Personalization ** | 8.0 (1063 reviews) | Not enough data | 
| **Prioritized Accounts ** | 8.6 (1203 reviews) | Not enough data | 
| **Trending Accounts ** | 8.5 (1187 reviews) | Not enough data | 
| **Email Campaigns ** | 8.3 (1144 reviews) | Not enough data | 

#### Agentic AI - Account Data Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (31 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (31 reviews) | Not enough data | 
| **Adaptive Learning** | 7.2 (31 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (30 reviews) | Not enough data | 
| **Decision Making** | 7.2 (30 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.1/10 | 586 |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.0 (333 reviews) | 8.4 (72 reviews) | 
| **Lead Qualification** | 8.6 (466 reviews) ✓ Verified | 8.8 (73 reviews) | 
| **Lead Follow-up** | 8.5 (462 reviews) | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | 8.0 (435 reviews) ✓ Verified | 8.8 (73 reviews) | 

#### Organization

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (450 reviews) | 8.6 (74 reviews) | 
| **Data Entry** | 8.5 (471 reviews) | 8.4 (73 reviews) | 
| **Integrations / APIs** | 8.5 (460 reviews) ✓ Verified | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Coaching ** | 8.3 (454 reviews) | Feature Not Available | 
| **Peformance Tracking** | 8.3 (449 reviews) ✓ Verified | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | 8.0 (440 reviews) | 8.4 (69 reviews) | 
| **Sales Forecasting ** | 8.3 (450 reviews) | 8.4 (73 reviews) | 

#### Generative AI

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 7.9 (262 reviews) | 8.3 (27 reviews) | 
| **AI Text Summarization** | 7.9 (262 reviews) | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (29 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (29 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (29 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (28 reviews) | Not enough data | 
| **Decision Making** | 8.1 (28 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 1021 |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Task Management** | 8.1 (913 reviews) ✓ Verified | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | 8.2 (920 reviews) ✓ Verified | 8.8 (156 reviews) | 
| **Calls and Voice** | 7.7 (885 reviews) ✓ Verified | 8.3 (145 reviews) | 
| **Other Outreach Options ** | 8.0 (862 reviews) | 8.2 (141 reviews) | 
| **CRM Integration** | 8.6 (931 reviews) ✓ Verified | 8.9 (154 reviews) | 
| **Calendar** | 7.8 (860 reviews) ✓ Verified | 8.8 (152 reviews) | 
| **Shared Records** | 8.1 (878 reviews) | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Content Management** | 8.3 (889 reviews) ✓ Verified | 8.4 (144 reviews) | 
| **Workflow Management** | 8.3 (889 reviews) ✓ Verified | 8.6 (149 reviews) | 
| **Workflow Performance** | 8.3 (872 reviews) ✓ Verified | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | 8.1 (868 reviews) | 8.2 (138 reviews) | 
| **Gamification** | 7.4 (819 reviews) | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | 8.3 (867 reviews) | 8.3 (146 reviews) | 
| **Lead Scoring** | 8.3 (877 reviews) ✓ Verified | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | 7.9 (826 reviews) | 8.3 (139 reviews) | 
| **Buyer Intelligence** | 8.5 (876 reviews) | 8.1 (133 reviews) | 
| **Machine Learning** | 7.9 (818 reviews) | 7.8 (125 reviews) | 

#### Generative AI

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (661 reviews) | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (59 reviews) | 7.9 (28 reviews) | 
| **Multi-step Planning** | 8.1 (59 reviews) | 7.8 (26 reviews) | 
| **Cross-system Integration** | 8.0 (58 reviews) | 8.0 (27 reviews) | 
| **Adaptive Learning** | 7.9 (59 reviews) | 7.9 (26 reviews) | 
| **Natural Language Interaction** | 7.8 (58 reviews) | 7.7 (27 reviews) | 
| **Proactive Assistance** | 7.8 (57 reviews) | 8.0 (27 reviews) | 
| **Decision Making** | 8.0 (59 reviews) | 8.1 (26 reviews) | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.5/10 | 133 |
| **Zoho CRM** | N/A | N/A |

#### Dialing Options

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Preview Dialing** | 8.9 (118 reviews) ✓ Verified | Not enough data | 
| **Progressive Dialing** | 8.7 (118 reviews) ✓ Verified | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Whisper Coaching ** | Feature Not Available | Not enough data | 
| **Callback Scheduling ** | 8.5 (113 reviews) ✓ Verified | Not enough data | 
| **Call Recording ** | 8.4 (109 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Voice Activity Detection** | 8.3 (100 reviews) | Not enough data | 
| **Interactive Voice Response (IVR)** | Feature Not Available | Not enough data | 
| **Call Scrubbing** | 8.5 (103 reviews) | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | 8.4 (47 reviews) | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.3/10 | 1165 |
| **Zoho CRM** | N/A | N/A |

#### Data Availability

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Contact Data Availability** | 8.4 (1049 reviews) | Not enough data | 
| **Account Data Availability** | 8.6 (1048 reviews) | Not enough data | 
| **Offline Data** | 7.7 (706 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Integrations** | 8.7 (1013 reviews) | Not enough data | 
| **Topic Customization** | 8.4 (756 reviews) | Not enough data | 
| **Natural Language Processing (NLP)** | 8.0 (701 reviews) | Not enough data | 
| **Alerts** | 8.5 (783 reviews) | Not enough data | 
| **Real-time Intent** | 8.3 (793 reviews) | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (98 reviews) | 
| **Exporting** | Not enough data | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.6 (97 reviews) | 
| **Multiple Personas** | Not enough data | 8.4 (89 reviews) | 
| **Data Analytics ** | Not enough data | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (75 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 1424 |
| **Zoho CRM** | N/A | N/A |

#### Lead Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Validation** | 8.6 (1292 reviews) | Not enough data | 
| **Lead Enrichment** | 8.6 (1277 reviews) ✓ Verified | Not enough data | 
| **Lead Quality** | 8.5 (1319 reviews) ✓ Verified | Not enough data | 
| **Lead Analysis** | 8.5 (1243 reviews) | Not enough data | 
| **Browser Extension** | 8.7 (1267 reviews) | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.7 (83 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 1641 |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Features** | 8.8 (1418 reviews) ✓ Verified | 9.0 (42 reviews) | 
| **Performance** | 8.7 (1346 reviews) ✓ Verified | 8.9 (42 reviews) | 
| **Identification** | 8.5 (1317 reviews) ✓ Verified | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.8 (55 reviews) | 7.2 (27 reviews) | 
| **Proactive Assistance** | 7.7 (55 reviews) | 7.2 (27 reviews) | 

#### Data Capture

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Mobile** | 8.0 (902 reviews) | 8.3 (42 reviews) | 
| **Websites** | 8.6 (1281 reviews) ✓ Verified | 8.5 (42 reviews) | 
| **Social Media** | 8.1 (1206 reviews) ✓ Verified | 8.1 (42 reviews) | 
| **Data** | 8.6 (1338 reviews) ✓ Verified | 8.3 (42 reviews) | 

#### Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Export/Import** | 8.8 (1434 reviews) ✓ Verified | 9.1 (42 reviews) | 
| **Reporting** | 8.5 (1316 reviews) ✓ Verified | 8.8 (42 reviews) | 

#### Customization

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Forms** | 8.2 (1159 reviews) ✓ Verified | 8.7 (41 reviews) | 
| **Personalization** | 8.2 (1209 reviews) ✓ Verified | 8.6 (41 reviews) | 
| **Templates** | 8.1 (1179 reviews) ✓ Verified | 8.7 (42 reviews) | 
| **Integration** | 8.7 (1361 reviews) ✓ Verified | 8.7 (42 reviews) | 

### Market Intelligence

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.3/10 | 919 |
| **Zoho CRM** | N/A | N/A |

#### Data collection

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Natural Language Processing (NLP)** | 8.1 (642 reviews) | Not enough data | 
| **Data Sources** | 8.5 (767 reviews) ✓ Verified | Not enough data | 
| **Custom Research Sources** | 8.5 (755 reviews) ✓ Verified | Not enough data | 
| **Lead Enrichment** | 8.7 (792 reviews) ✓ Verified | Not enough data | 
| **Advanced Data Collection** | 8.7 (773 reviews) ✓ Verified | Not enough data | 

#### Segment Trending

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Web** | 8.3 (702 reviews) ✓ Verified | Not enough data | 
| **Social** | 8.1 (669 reviews) | Not enough data | 
| **Benchmarks** | 8.1 (654 reviews) ✓ Verified | Not enough data | 
| **Finance ** | 8.0 (676 reviews) | Not enough data | 

#### Analysis

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Custom Dashboards** | 8.2 (700 reviews) | Not enough data | 
| **Reports** | 8.5 (737 reviews) ✓ Verified | Not enough data | 
| **Integrations** | 8.6 (759 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Search** | 8.8 (828 reviews) ✓ Verified | Not enough data | 
| **User, Role, And Access Management** | 8.7 (775 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | 7.9 (670 reviews) ✓ Verified | Not enough data | 
| **Alerts** | 8.4 (748 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.3 (703 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 8.4 (696 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Market Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.5 (35 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (36 reviews) | Not enough data | 

### Email Verification

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 7.7/10 | 632 |
| **Zoho CRM** | N/A | N/A |

#### Generative AI

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 7.7 (614 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (612 reviews) | Not enough data | 

#### Agentic AI - Email Verification

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Decision Making** | 8.1 (63 reviews) | Not enough data | 

### Lead Mining

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 7.1/10 | 68 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Lead Mining

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 7.1 (63 reviews) | Not enough data | 
| **Proactive Assistance** | 7.0 (64 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.0/10 | 26 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | 8.1 (24 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | 8.3 (21 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 7.9/10 | 13 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (11 reviews) | Not enough data | 
| **Decision Making** | 7.1 (11 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.5/10 | 567 |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (23 reviews) | 7.7 (30 reviews) | 
| **Multi-step Planning** | 8.1 (24 reviews) | 7.5 (29 reviews) | 
| **Cross-system Integration** | 8.3 (24 reviews) | 7.6 (30 reviews) | 
| **Adaptive Learning** | 8.2 (24 reviews) | 7.0 (29 reviews) | 
| **Natural Language Interaction** | 8.5 (23 reviews) | 7.0 (30 reviews) | 
| **Proactive Assistance** | 8.3 (22 reviews) | 7.4 (30 reviews) | 
| **Decision Making** | 8.7 (22 reviews) | 7.6 (29 reviews) | 

#### Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Open Rates** | 8.5 (508 reviews) | 8.3 (138 reviews) | 
| **Link Activity** | 8.6 (501 reviews) | 8.3 (143 reviews) | 
| **Attachment Activity** | 8.6 (463 reviews) | 8.4 (144 reviews) | 

#### Customizations

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | 8.8 (510 reviews) | 8.7 (148 reviews) | 
| **Email Scheduling** | 8.9 (498 reviews) | 8.8 (145 reviews) | 
| **Notifications** | 8.7 (515 reviews) | 8.7 (146 reviews) | 
| **Email Categorization** | 8.6 (498 reviews) | 8.7 (142 reviews) | 
| **Templates** | 8.6 (505 reviews) | 8.6 (147 reviews) | 

#### Generative AI

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 8.2 (296 reviews) | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (31 reviews) | 

#### Data Sourcing

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (142 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (156 reviews) | 
| **Data Segmentation** | Not enough data | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.5 (147 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.3 (139 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (124 reviews) | 
| **Live Forecasting** | Not enough data | 8.2 (130 reviews) | 

#### Sales Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.5 (154 reviews) | 
| **Sales Gamification** | Not enough data | 8.3 (131 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.5 (145 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (152 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.4/10 | 335 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.6 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (14 reviews) | Not enough data | 

#### Calling

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Record Calls** | 8.1 (284 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | 8.6 (267 reviews) ✓ Verified | Not enough data | 
| **Call Types** | 8.5 (286 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | 8.5 (297 reviews) ✓ Verified | Not enough data | 
| **Auto Dialer** | 8.2 (12 reviews) | Not enough data | 

#### Contacts

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Personalization** | 8.6 (256 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | 8.7 (287 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | 8.8 (290 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Notes** | 8.4 (286 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.6 (291 reviews) ✓ Verified | Not enough data | 
| **Automated Voicemails** | 8.2 (283 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | 8.5 (293 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | 8.6 (287 reviews) | Not enough data | 
| **Automated Note Taking** | 8.1 (12 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Content Import** | Not enough data | 8.2 (10 reviews) | 
| **Content Creation** | Not enough data | 8.0 (10 reviews) | 
| **Templates** | Not enough data | 8.0 (10 reviews) | 
| **Advanced Search** | Not enough data | 8.8 (10 reviews) | 
| **Content Storage** | Not enough data | 8.2 (10 reviews) | 

#### Analytics

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (10 reviews) | 
| **Alerts** | Not enough data | 8.3 (10 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.3 (10 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Marketing Account Intelligence

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | 8.2/10 | 1214 |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Marketing Account Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (17 reviews) | Not enough data | 

#### Lead Intelligence

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Market Insights ** | 8.4 (979 reviews) | Not enough data | 
| **Account-level Insights ** | 8.5 (998 reviews) | Not enough data | 
| **Lead Analysis ** | 8.4 (971 reviews) | Not enough data | 

#### Lead Management

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Segmentation ** | 8.4 (912 reviews) | Not enough data | 
| **Predictive Scoring ** | 8.2 (651 reviews) | Not enough data | 
| **Account Identification ** | 8.5 (925 reviews) | Not enough data | 

#### Marketing Campaigns

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Omni-Channel Tracking ** | 8.2 (129 reviews) | Not enough data | 
| **Revenue Planning ** | Feature Not Available | Not enough data | 
| **Media Attribution ** | Feature Not Available | Not enough data | 
| **Opportunity Timeline ** | 8.3 (131 reviews) | Not enough data | 
| **Customization ** | 8.0 (336 reviews) | Not enough data | 

#### Data Availability - Marketing Account Intelligence 

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Technographic Data Availability** | 8.5 (72 reviews) | Not enough data | 

#### Data Accuracy - Marketing Account Intelligence 

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Technographic Data Accuracy** | 8.4 (72 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **GTM Workspace - Powered by ZoomInfo** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking)

**Unique to GTM Workspace - Powered by ZoomInfo (12):** [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Lead Mining Software](https://www.g2.com/categories/lead-mining), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Marketing Account Intelligence Software](https://www.g2.com/categories/marketing-account-intelligence), [Email Verification Software](https://www.g2.com/categories/email-verification), [Market Intelligence Software](https://www.g2.com/categories/market-intelligence), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Zoho CRM (11):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | GTM Workspace - Powered by ZoomInfo | Zoho CRM | 
|---|---|---|
| **Small-Business** | 25.8% | 61.6% | 
| **Mid-Market** | 48.3% | 32.4% | 
| **Enterprise** | 25.9% | 6.0% | 

### By Industry

#### GTM Workspace - Powered by ZoomInfo

- **Computer Software:** 24.2%
- **Information Technology and Services:** 22.1%
- **Marketing and Advertising:** 4.9%
- **Staffing and Recruiting:** 4.7%
- **Telecommunications:** 3.5%
- **Financial Services:** 2.9%
- **Computer & Network Security:** 2.6%
- **Internet:** 2.2%
- **E-Learning:** 2.0%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 29.3%

#### Zoho CRM

- **Information Technology and Services:** 16.1%
- **Computer Software:** 10.0%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.5%
- **Education Management:** 3.0%
- **Retail:** 2.1%
- **Internet:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to GTM Workspace - Powered by ZoomInfo

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Lead411](https://www.g2.com/products/lead411/reviews) — 4.5/5 stars (481 reviews)
- [Demandbase One](https://www.g2.com/products/demandbase-one/reviews) — 4.4/5 stars (1989 reviews)
- [Amplemarket](https://www.g2.com/products/amplemarket/reviews) — 4.6/5 stars (642 reviews)
- [Lusha](https://www.g2.com/products/lusha/reviews) — 4.3/5 stars (1660 reviews)
- [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4124 reviews)
- [Selling.com](https://www.g2.com/products/selling-com/reviews) — 4.6/5 stars (151 reviews)
- [Clodura.AI](https://www.g2.com/products/clodura-ai/reviews) — 4.6/5 stars (344 reviews)
- [RocketReach](https://www.g2.com/products/rocketreach/reviews) — 4.4/5 stars (1369 reviews)
- [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) — 4.0/5 stars (947 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)

---
## Top Discussions

### GTM Workspace - Powered by ZoomInfo

- Title: [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) — 6 comments, 1 upvote
  > **Top comment:** "yes, zoominfo is legal."
- Title: [What is ZoomInfo used for?](https://www.g2.com/discussions/what-is-zoominfo-used-for) — 6 comments
  > **Top comment:** "Sales"
- Title: [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) — 4 comments, 2 upvotes
  > **Top comment:** "LinkedIn, Dun & Bradstreet, Clearbit"
- Title: [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) — 3 comments, 1 upvote
  > **Top comment:** "THrough intent it gives a hint the customer might be looking at some topic which might be a conversation starter."
- Title: [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) — 3 comments, 1 upvote
  > **Top comment:** "To put it in a line - It helps businesses connect with their ideal customers "

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gtm-workspace-powered-by-zoominfo-vs-zoho-crm)