Link copied to clipboard # Zoho CRM vs Zoho CRM Plus Comparison - What are their main differences? Share [ Export ](/compare/zoho-crm/zoho-crm-plus-2018-12-06/export.csv) ZohoZoho CRM Plus[+ Add Product](#) Pricing **Zoho CRM** Free Trial **Free** · Free Edition **Zoho CRM Plus** Free Trial **$57.00** Per Month · Zoho CRM Plus **Pricing Insights** from reviews Time to Implement **Zoho CRM** 2 months Based on 582 responses **Zoho CRM Plus** 2 months Based on 18 responses Return on Investment **Zoho CRM** 11 months2 months sooner Based on 485 responses **Zoho CRM Plus** 13 months Based on 17 responses Perceived Cost **Zoho CRM** $$$$$ **Zoho CRM Plus** $$$$$ Average Discount **Zoho CRM** 10% **Zoho CRM Plus** 10% ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") ![Zoho CRM Plus](https://images.g2crowd.com/uploads/product/hd_favicon/28f669640c9d9f873212b3a9ea3be5ef/zoho-crm-plus-2018-12-06.svg "Zoho CRM Plus") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Zoho CRM** [ Ease of Use (271) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (172) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Limited Features (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035234&qs=pros-and-cons#reviews) **Zoho CRM Plus** [ Ease of Use (28) ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?filters%5Bsentiment_snippet%5D=1853109&qs=pros-and-cons#reviews)[ Efficiency (18) ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?filters%5Bsentiment_snippet%5D=1852584&qs=pros-and-cons#reviews)[ Learning Curve (23) ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?filters%5Bsentiment_snippet%5D=1852823&qs=pros-and-cons#reviews)[ Overwhelming Experience (9) ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews?filters%5Bsentiment_snippet%5D=1852625&qs=pros-and-cons#reviews) Integrations **Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ View all ](https://www.g2.com/products/zoho-crm/integrations) **Zoho CRM Plus** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6da559d57eeef4ab6abc0f22485f673a/ausuma.png "Product Avatar Image") Ausuma ](https://www.g2.com/products/ausuma/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8dd78dbc186962a0fd7eb7304e30b254/firebase.png "Product Avatar Image") Firebase ](https://www.g2.com/products/firebase/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/zoho-crm-plus-2018-12-06/integrations) Screenshots **Zoho CRM** ![Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/53683/Predictive-Sales.jpg) **Zoho CRM Plus** ![Zoho CRM Plus screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/97220/1.jpg) **Ratings** from reviews Meets Requirements **Zoho CRM** 8.4 8.42,502 **Zoho CRM Plus** 8.7 8.798 Ease of Use **Zoho CRM** 8.3 8.32,525 **Zoho CRM Plus** 8.5 8.5100 Ease of Setup **Zoho CRM** 8.0 8.01,295 **Zoho CRM Plus** 8.4 8.480 Ease of Admin **Zoho CRM** 8.0 8.01,031 **Zoho CRM Plus** 8.6 8.634 Quality of Support **Zoho CRM** 7.7 7.72,293 **Zoho CRM Plus** 8.5 8.589 Has the product been a good partner in doing business? **Zoho CRM** 8.0 8.01,006 **Zoho CRM Plus** 8.7 8.733 Product Direction (% positive) **Zoho CRM** 8.0 8.02,422 **Zoho CRM Plus** 9.2 9.291 **Features** ratings from reviews CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.1 1,989 8.2 79 Sales Force Automation Contact & Account Management 8.5 1674 | Verified 8.8(won by 0.3) 63 | Verified Partner Relationship Mgmt. (PRM) 8.3(won by 0.5) 877 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 51 | Verified Opportunity & Pipeline Mgmt. 8.2 1580 | Verified 8.3(won by 0.1) 56 | Verified Task / Activity Management 8.2 1642 | Verified 8.4(won by 0.2) 56 | Verified Territory & Quota Management 7.8 1185 | Verified 8.1(won by 0.3) 46 | Verified Desktop Integration 8.4(won by 0.1) 674 | Verified 8.3 49 | Verified Product & Price List Management 7.9 1216 | Verified 8.3(won by 0.4) 48 | Verified Quote & Order Management 8.0(tied score) 1209 | Verified 8.0(tied score) 49 | Verified Customer Contract Management 8.2 1323 | Verified 8.4(won by 0.2) 50 | Verified Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 8.0 1351 | Verified 8.2(won by 0.2) 52 | Verified Campaign Management 7.9 1305 | Verified 8.4(won by 0.5) 52 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Lead Management 8.4 1554 | Verified 8.6(won by 0.2) 55 | Verified Marketing ROI Analytics 7.9 1128 | Verified 8.3(won by 0.4) 47 | Verified Email Management Not enough data Not enough data File Management Not enough data Not enough data Deal Management Not enough data Not enough data Customer Support Case Management 8.0 1203 | Verified 8.3(won by 0.3) 50 | Verified Customer Support Portal 7.9 1204 | Verified 8.1(won by 0.2) 53 | Verified Knowledge Base 7.9(tied score) 1237 | Verified 7.9(tied score) 54 | Verified Call Center Features 7.8(won by 0.2) 1069 | Verified 7.6 50 | Verified Support Analytics 8.0 1112 | Verified 8.1(won by 0.1) 54 | Verified Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Calendar Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Content Management Not enough data Not enough data Communication Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.2 1519 | Verified 8.6(won by 0.4) 63 | Verified Dashboards 8.2 1569 | Verified 8.5(won by 0.3) 62 | Verified Forecasting 8.1 1054 | Verified 8.4(won by 0.3) 50 | Verified Mobile & Social Mobile User Support 8.0 1201 | Verified 8.4(won by 0.4) 48 | Verified Social Collaboration Features 8.1 1082 | Verified 8.4(won by 0.3) 52 | Verified Social Network Integration 8.0 1091 | Verified 8.2(won by 0.2) 49 | Verified Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.2 876 | Verified 8.7(won by 0.5) 41 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Workflow Capability 8.2 848 | Verified 8.7(won by 0.5) 41 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) User, Role, and Access Management 8.4(won by 0.1) 859 | Verified 8.3 38 | Verified Internationalization 8.1(won by 0.1) 649 | Verified 8.0 35 | Verified Sandbox / Test Environments 7.8 548 | Verified 8.0(won by 0.2) 36 | Verified Document & Content Mgmt. 8.1(won by 0.1) 719 | Verified 8.0 37 | Verified Performance and Reliability 8.4 856 | Verified 8.5(won by 0.1) 39 | Verified Output Document Generation 8.1 662 | Verified 8.3(won by 0.2) 36 | Verified Mobile Access Not enough data Not enough data Lead Generation Not enough data Not enough data Integration Data Import & Export Tools 8.3(tied score) 651 | Verified 8.3(tied score) 37 | Verified Integration APIs 8.1(tied score) 648 | Verified 8.1(tied score) 38 | Verified Breadth of Partner Applications 8.0 608 | Verified 8.1(won by 0.1) 36 | Verified Third-Party Integration Not enough data Not enough data Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation 8.2(tied score) 180 8.2(tied score) 28 Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 8.0(won by 0.6) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 15 Multi-step Planning 8.3(tied score) 65 8.3(tied score) 15 Cross-system Integration 8.1 69 8.2(won by 0.1) 17 Adaptive Learning 8.1(tied score) 67 8.1(tied score) 16 Natural Language Interaction 8.3(won by 0.4) 66 7.9 15 Proactive Assistance 8.3(won by 0.2) 67 8.1 15 Decision Making 8.3 67 8.4(won by 0.1) 16 Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Customizable Fields Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Contact Database Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.3 198 8.3 6 Agentic AI - Sales Performance Management Autonomous Task Execution 7.9(won by 0.1) 21 7.8 6 Natural Language Interaction 8.1(tied score) 20 8.1(tied score) 6 Proactive Assistance 7.9 21 8.3(won by 0.4) 6 Incentives Badges 8.2 153 | Verified 8.3(won by 0.1) 6 Triggers 8.4 160 | Verified 8.6(won by 0.2) 6 Commission Calculator 8.0(won by 0.5) 152 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 6 Leaderboards 8.4 161 | Verified 8.9(won by 0.5) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) Personalization Profiles 8.5 177 | Verified 8.6(won by 0.1) 6 Custom Reports 8.6 178 | Verified 8.9(won by 0.3) 6 Dashboards 8.6(tied score) 184 | Verified 8.6(tied score) 6 Goal Setting/Tracking 8.4(won by 0.1) 171 | Verified 8.3 6 Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.5(won by 0.2) 169 | Verified 8.3 6 Employee Structure 8.5(won by 0.7) 173 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 6 Behavior Monitoring 8.4(won by 0.9) 161 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 6 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.0 161 Not enough data Agentic AI - Email Tracking Autonomous Task Execution 7.7(won by default) 30 Not enough data Multi-step Planning 7.5(won by default) 29 Not enough data Cross-system Integration 7.6(won by default) 30 Not enough data Adaptive Learning 7.0(won by default) 29 Not enough data Natural Language Interaction 7.0(won by default) 30 Not enough data Proactive Assistance 7.4(won by default) 30 Not enough data Decision Making 7.6(won by default) 29 Not enough data Analytics Open Rates 8.3(won by default) 138 Not enough data Link Activity 8.3(won by default) 143 Not enough data Attachment Activity 8.4(won by default) 144 Not enough data Customizations Email Platform Integration 8.7(won by default) 148 Not enough data Email Scheduling 8.8(won by default) 145 Not enough data Real-Time Notifications 8.7(won by default) 146 Not enough data Email Categorization 8.7(won by default) 142 Not enough data Templates 8.6(won by default) 147 Not enough data Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation 7.6(won by default) 59 Not enough data Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) 8.5 44 Not enough data Agentic AI - Lead Capture Cross-system Integration 7.2(won by default) 27 Not enough data Proactive Assistance 7.2(won by default) 27 Not enough data Lead Monitoring Features 9.0(won by default) 42 Not enough data Performance 8.9(won by default) 42 Not enough data Identification 8.7(won by default) 42 Not enough data Lead Capture Not enough data Not enough data Data Capture Mobile 8.3(won by default) 42 Not enough data Websites 8.5(won by default) 42 Not enough data Social Media 8.1(won by default) 42 Not enough data Data 8.3(won by default) 42 Not enough data Analytics Export/Import 9.1(won by default) 42 Not enough data Reporting 8.8(won by default) 42 Not enough data Customization Web Forms 8.7(won by default) 41 Not enough data Personalization 8.6(won by default) 41 Not enough data Templates 8.7(won by default) 42 Not enough data Integration 8.7(won by default) 42 Not enough data Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 7.9 23 Not enough data Agentic AI - Lead Scoring Autonomous Task Execution 6.4(won by default) 12 Not enough data Cross-system Integration 6.7(won by default) 13 Not enough data Adaptive Learning 6.7(won by default) 12 Not enough data Decision Making 6.8(won by default) 12 Not enough data AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity 8.5(won by default) 21 Not enough data Lead Assignment 8.6(won by default) 22 Not enough data Pipeline Acceleration 8.0(won by default) 21 Not enough data Discovery Lead Management 8.6(won by default) 22 Not enough data Scoring/Ranking 8.3(won by default) 21 Not enough data Lead Context 8.3(won by default) 22 Not enough data Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability 8.4(won by default) 22 Not enough data Workflow 8.4(won by default) 22 Not enough data Platform Data Synchronization 8.4(won by default) 22 Not enough data Analysis 8.3(won by default) 21 Not enough data Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.1 174 Not enough data Agentic AI - Sales Analytics Autonomous Task Execution 7.5(won by default) 31 Not enough data Cross-system Integration 7.5(won by default) 31 Not enough data Adaptive Learning 7.2(won by default) 30 Not enough data Natural Language Interaction 7.3(won by default) 30 Not enough data Proactive Assistance 7.4(won by default) 31 Not enough data Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.3(won by default) 145 Not enough data Exporting & Sharing Data 8.4(won by default) 149 Not enough data Multi-Device Data Visualization 8.3(won by default) 142 Not enough data Interactive Dashboards 8.6(won by default) 157 Not enough data Data Segmentation 8.5(won by default) 147 Not enough data Predictive Analytics Lead Scoring 8.5(won by default) 147 Not enough data Opportunity Scoring 8.3(won by default) 139 Not enough data Risk Analysis 8.1(won by default) 124 Not enough data Live Forecasting 8.2(won by default) 130 Not enough data Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.5(won by default) 154 Not enough data Sales Gamification 8.3(won by default) 131 Not enough data Account-Based Analytics 8.5(won by default) 145 Not enough data Activity Tracking 8.8(won by default) 152 Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 7.8 12 Not enough data Agentic AI - Sales Enablement Autonomous Task Execution 6.1(won by default) 6 Not enough data Natural Language Interaction 6.1(won by default) 6 Not enough data Proactive Assistance 6.1(won by default) 6 Not enough data Content Management Content Import 8.2(won by default) 10 Not enough data Content Creation 8.0(won by default) 10 Not enough data Templates 8.0(won by default) 10 Not enough data Advanced Search 8.8(won by default) 10 Not enough data Content Library 8.2(won by default) 10 Not enough data Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting 9.0(won by default) 10 Not enough data Alerts 8.3(won by default) 10 Not enough data Account-Based Engagement 8.3(won by default) 10 Not enough data Content Utilization 8.3(won by default) 10 Not enough data Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Onboarding Not enough data Not enough data Sales Training Not enough data Not enough data Sales Coaching Not enough data Not enough data Revenue Enablement - Sales Enablement AI and Automation Not enough data Not enough data Cross-Functional Alignment Not enough data Not enough data End-to-End Customer Journey Insights Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) 8.7 75 Not enough data Competition Competition Templates 8.7(won by default) 58 | Verified Not enough data Custom Competitions 8.7(won by default) 57 | Verified Not enough data Team Competitions 8.7(won by default) 57 | Verified Not enough data Simultaneous Competitions 8.5(won by default) 53 | Verified Not enough data Competition Adjustments 8.5(won by default) 55 | Verified Not enough data Awards and Incentives 7.9(won by default) 18 Not enough data Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration 8.9(won by default) 61 | Verified Not enough data Social Collaboration Integration 8.8(won by default) 59 Not enough data TV Streaming 8.7(won by default) 45 Not enough data Platform Reporting 8.8(won by default) 65 | Verified Not enough data User, Role, and Access Management 8.9(won by default) 64 | Verified Not enough data Enterprise Scalability 8.8(won by default) 58 | Verified Not enough data Data Import & Export Tools 8.8(won by default) 63 | Verified Not enough data Performance and Reliability 8.8(won by default) 63 | Verified Not enough data Employee Features User Profiles 8.9(won by default) 66 | Verified Not enough data Notifications 8.8(won by default) 68 | Verified Not enough data Mobile 8.8(won by default) 68 | Verified Not enough data CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 7.7 121 Not enough data Configuration - cpq Configuration Rules 8.3(won by default) 59 Not enough data Price Configuration 8.3(won by default) 55 Not enough data Visual Configuration 8.4(won by default) 60 Not enough data Product Catalog Feature Not Available Not enough data Guided Selling Feature Not Available Not enough data Pricing Pricing Flexibility 8.1(won by default) 62 Not enough data Discounting 7.5(won by default) 57 Not enough data Commerical Rules 8.1(won by default) 56 Not enough data Terms and Conditions 8.4(won by default) 58 Not enough data Approval Workflow 8.6(won by default) 58 Not enough data Renewals 8.5(won by default) 56 Not enough data Quoting Grouping 8.4(won by default) 58 Not enough data Version Control 8.4(won by default) 52 Not enough data Quote Document Generation 8.4(won by default) 53 Not enough data Ordering 8.4(won by default) 55 Not enough data Contracts 8.6(won by default) 52 Not enough data Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin 8.2(won by default) 89 Not enough data Pricing Administration 7.7(won by default) 83 Not enough data Workflow Management 8.3(won by default) 86 Not enough data Document Management 8.3(won by default) 83 Not enough data Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support 8.1(won by default) 57 Not enough data Channel Partner Support 7.7(won by default) 52 Not enough data eCommerce 8.0(won by default) 49 Not enough data Platform CRM Integration 8.4(won by default) 89 Not enough data Integration API 8.2(won by default) 85 Not enough data Internationalization 8.0(won by default) 77 Not enough data Scalability 8.5(won by default) 88 Not enough data Reporting and Dashboards 8.4(won by default) 90 Not enough data ERP Integration 8.6(won by default) 20 Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting 7.4(won by default) 15 Not enough data Dynamic Pricing 7.5(won by default) 16 Not enough data Personalized Sale Recommendations 7.7(won by default) 16 Not enough data Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) 8.7 89 Not enough data Content Document Collaboration 8.9(won by default) 79 Not enough data Versioning 8.6(won by default) 76 Not enough data E-Signature 8.5(won by default) 76 Not enough data File Request 8.7(won by default) 77 Not enough data Feedback 8.6(won by default) 74 Not enough data Collaboration Billing and Invoicing 8.8(won by default) 76 Not enough data Instant Messaging 8.5(won by default) 78 Not enough data Project Management 9.0(won by default) 80 Not enough data Analytics 9.0(won by default) 83 Not enough data Time Tracking 8.7(won by default) 78 Not enough data Mobile Application 8.7(won by default) 75 Not enough data Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.4 56 Not enough data Customer Requirements Quoting 8.5(won by default) 51 Not enough data Configuration 8.5(won by default) 50 Not enough data Pricing 8.5(won by default) 52 Not enough data Contracts Creation 8.5(won by default) 50 Not enough data Negotiation 8.2(won by default) 47 Not enough data Execution 8.4(won by default) 50 Not enough data Revenue Invoicing 8.5(won by default) 52 Not enough data Matching 8.5(won by default) 50 Not enough data Recognition 8.4(won by default) 47 Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.2 170 Not enough data Integrated Workflows Calendar 8.8(won by default) 152 Not enough data Shared Records 8.5(won by default) 147 Not enough data Task Management 8.7(won by default) 160 Not enough data Email Tracking/Automation 8.8(won by default) 156 Not enough data Calls and Voice 8.3(won by default) 145 Not enough data Other Outreach Options 8.2(won by default) 141 Not enough data CRM Integration 8.9(won by default) 154 Not enough data Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Gamification 7.9(won by default) 120 Not enough data Content Management 8.4(won by default) 144 Not enough data Workflow Management 8.6(won by default) 149 Not enough data Workflow Performance 8.6(won by default) 142 Not enough data Sales Coaching and Insights 8.2(won by default) 138 Not enough data AI and Automation Lead Prioritization 8.3(won by default) 146 Not enough data Lead Scoring 8.5(won by default) 145 Not enough data Best Time of Day Scheduling 8.3(won by default) 139 Not enough data Buyer Intelligence 8.1(won by default) 133 Not enough data Machine Learning 7.8(won by default) 125 Not enough data Generative AI AI Text Generation 7.5(won by default) 69 Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.9(won by default) 28 Not enough data Multi-step Planning 7.8(won by default) 26 Not enough data Cross-system Integration 8.0(won by default) 27 Not enough data Adaptive Learning 7.9(won by default) 26 Not enough data Natural Language Interaction 7.7(won by default) 27 Not enough data Proactive Assistance 8.0(won by default) 27 Not enough data Decision Making 8.1(won by default) 26 Not enough data Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.5 80 Not enough data Lead Facilitation Customer-facing Chatbot 8.4(won by default) 72 Not enough data Lead Qualification 8.8(won by default) 73 Not enough data Lead Follow-up 8.8(won by default) 73 Not enough data Meeting Scheduling 8.8(won by default) 73 Not enough data Organization Opportunity and Pipeline Management 8.6(won by default) 74 Not enough data Data Entry 8.4(won by default) 73 Not enough data Integrations / APIs 8.6(won by default) 73 Not enough data Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Peformance Tracking 8.6(won by default) 75 Not enough data Coaching Feature Not Available Not enough data Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 8.4(won by default) 69 Not enough data Sales Forecasting 8.4(won by default) 73 Not enough data Generative AI AI Text Generation 8.3(won by default) 27 Not enough data AI Text Summarization 8.1(won by default) 27 Not enough data Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) 8.4 106 Not enough data Platform Basics Customizable Templates 8.4(won by default) 98 Not enough data Exporting 8.6(won by default) 93 Not enough data Multi-user Access and Collaboration 8.6(won by default) 97 Not enough data Multiple Personas 8.4(won by default) 89 Not enough data Data Analytics 8.8(won by default) 57 Not enough data Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution 7.2(won by default) 13 Not enough data Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Show 4 feature categories with incomplete data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Customer Journey Analytics[Hide 13 FeaturesShow 13 Features](javascript:void(0);) Not enough data Not enough data Platform Basics Dynamic Segmentation Not enough data Not enough data Journey Optimization Not enough data Not enough data Platform Data Journey Reporting Not enough data Not enough data Trends Reporting Not enough data Not enough data Dashboards Not enough data Not enough data Advanced Data Filtering Not enough data Not enough data Platform Additional Functionality Journey Mapping Not enough data Not enough data Integrations Not enough data Not enough data Automated Alerts Not enough data Not enough data Agentic AI - Customer Journey Analytics Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Client Communication Tools Not enough data Not enough data Renewal Management Not enough data Not enough data Lead Tracking Not enough data Not enough data Winbacks Not enough data Not enough data Contact Management Not enough data Not enough data Activity Management Not enough data Not enough data Communication History Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data User Insights Reviewers' Company Size [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.5% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% [![Zoho CRM Plus](https://images.g2crowd.com/uploads/product/hd_favicon/28f669640c9d9f873212b3a9ea3be5ef/zoho-crm-plus-2018-12-06.svg "Zoho CRM Plus")](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) Zoho CRM Plus Small-Business(50 or fewer emp.) 57.3% Mid-Market(51-1000 emp.) 37.1% Enterprise(\> 1000 emp.) 5.6% Small-Business (50 or fewer emp.) 61.5% 57.3% Mid-Market (51-1000 emp.) 32.4% 37.1% Enterprise (\> 1000 emp.) 6.0% 5.6% Reviewers' Industry [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.6% Real Estate 3.4% Other 58.1% [![Zoho CRM Plus](https://images.g2crowd.com/uploads/product/hd_favicon/28f669640c9d9f873212b3a9ea3be5ef/zoho-crm-plus-2018-12-06.svg "Zoho CRM Plus")](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) Zoho CRM Plus Information Technology and Services 21.1% Computer Software 12.8% Accounting 5.5% Financial Services 5.5% Marketing and Advertising 4.6% Other 50.5% FAQs ## Zoho vs Zoho CRM Plus FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Zoho vs Zoho CRM Plus? Zoho CRM Plus is distinguished from Zoho by higher reviewer ratings, stronger support scores, and a more unified platform experience according to G2 reviewers. | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) | | --- | --- | | 4.1/5 (2,948 reviews) | 4.4/5 (132 reviews) | | Small-Business | Small-Business | | 8.0 | 8.3 | | 7.7 | 8.6 | | Ease of Use (271 all-time mentions) | Ease of Use (28 all-time mentions) | ### How do the pricing models of Zoho and Zoho CRM Plus compare? Zoho CRM Plus is rated higher for value, with reviewers expressing greater satisfaction with its pricing and bundled capabilities. - **Zoho:** Reviewers highlight Zoho as affordable and budget-friendly, especially for small businesses, with many citing its cost-effectiveness and transparent charges. - **Zoho CRM Plus:** Reviewers consistently describe Zoho CRM Plus as competitively priced for an enterprise suite, offering strong value by bundling sales, marketing, and support tools in one subscription. - **Switching reasons:** Several reviewers switched to Zoho CRM Plus to consolidate multiple tools and reduce overall software costs by moving to a unified platform. ### What are the best alternatives to Zoho and Zoho CRM Plus? The top three alternatives to Zoho and Zoho CRM Plus are HubSpot Sales Hub, Agentforce Sales, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,948 reviews) | Small-Business | Affordable and budget-friendly | Ease of Use (271 all-time mentions) | | [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) | 4.4/5 (132 reviews) | Small-Business | Competitively priced for an enterprise suite | Ease of Use (28 all-time mentions) | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Comprehensive CRM and marketing automation | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Scalability and robust feature set | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | Ease of use and intuitive interface | ### Which CRM features should I prioritize when comparing Zoho and Zoho CRM Plus? Buyers comparing Zoho and Zoho CRM Plus should prioritize Customization, Integrations, Automation, Reporting, and Ease of Use. - **Customization:** Zoho (95 all-time mentions), Zoho CRM Plus (7 all-time mentions); reviewers consistently cite customization as a core strength for both products. - **Integrations:** Zoho (140 all-time mentions), Zoho CRM Plus (16 all-time mentions); Zoho is more frequently cited for integration capabilities. - **Automation:** Zoho (74 all-time mentions), Zoho CRM Plus (15 all-time mentions); both products are praised for automation, with Zoho showing higher mention volume. - **Reporting:** Zoho (86 all-time mentions); reporting is a frequently cited strength for Zoho, with less volume for Zoho CRM Plus. - **Ease of Use:** Zoho (271 all-time mentions), Zoho CRM Plus (28 all-time mentions); both products are recognized for ease of use, with Zoho leading in mention count. ### What are the pros and cons of Zoho vs Zoho CRM Plus? Zoho's headline strength is its customization and integration capabilities, while Zoho CRM Plus stands out for its unified platform and efficiency. - **Zoho strengths:** Customizability (99 all-time mentions), Integrations (140), Automation (74), Reporting (86), Affordable pricing (68), Ease of Use (271). - **Zoho trade-offs:** Learning curve (112), Complexity (68), Slow loading/performance (62/59), Interface can feel cluttered for new users. - **Zoho CRM Plus strengths:** Unified platform for sales, marketing, and support, Efficiency (18), Integrations (16), Automation (15), Omnichannel communication, Easy setup (7), Feature richness (7), Ease of Use (28). - **Zoho CRM Plus trade-offs:** Learning curve (23), Overwhelming experience (9), Not always intuitive (8), Limited customization (7), Some advanced features require technical setup, UI can feel cluttered. ### Is Zoho or Zoho CRM Plus better for small businesses? Zoho is the stronger fit for small businesses, with a larger small-business segment and more reviewer sentiment highlighting affordability and ease of use. - **Zoho:** Small-Business is the largest segment; reviewers consistently cite Zoho as budget-friendly, easy to use, and well-suited for small teams. - **Zoho CRM Plus:** Small-Business is also the largest segment; reviewers note its unified platform and efficiency, but mention a steeper learning curve and more complex setup for smaller teams. ### Which CRM platform has better integrations? Zoho is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts than Zoho CRM Plus. - **Zoho:** 140 all-time reviews mention integrations, with specific mentions for Slack, Zoho Social, and Google Workspace. - **Zoho CRM Plus:** 16 all-time reviews mention integrations, with recent mentions for Microsoft Outlook and Slack. ### How do Zoho and Zoho CRM Plus compare on customer support? Zoho CRM Plus outperforms Zoho on Quality of Support by a material margin, with scores of 8.6 versus 7.7. - **Zoho:** Reviewers describe support as generally responsive and helpful, but note occasional slow response times and inconsistent experiences. - **Zoho CRM Plus:** Reviewers consistently highlight strong support, with many citing helpful onboarding, training, and ongoing assistance, though a few mention slow responses for complex issues. ### Which is easier to implement, Zoho or Zoho CRM Plus? Zoho CRM Plus has a slight edge in Ease of Setup, scoring 8.3 versus Zoho's 8.0, but both products are rated highly for implementation. - **Zoho:** Reviewers frequently describe setup as straightforward and fast, with many noting easy onboarding and accessible configuration for small teams. - **Zoho CRM Plus:** Reviewers highlight intuitive onboarding and step-by-step setup wizards, but also mention that advanced configurations and integrations can require more time and technical knowledge. ### Which product has better Customization? Zoho is more frequently cited for Customization, with higher all-time mention counts and strong reviewer sentiment. - **Zoho:** Customization (95 all-time mentions), Customizability (99), Easy Customization (90); reviewers consistently praise Zoho for its flexible customization options and adaptability to business workflows. - **Zoho CRM Plus:** Limited Customization (7 all-time mentions); reviewers note customization is possible but can be more complex and less flexible compared to Zoho. Alternatives **Zoho CRM Alternatives** ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) **Zoho CRM Plus Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews)