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Compare Zoho CRM and solve 360 
Featured Products
At a Glance
Market Segments
Small-Business (61.8% of reviews)
Small-Business (52.9% of reviews)
Entry-Level Pricing
Free
$25 user/month
Zoho CRM
Star Rating
(2,883)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing planssolve 360
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (52.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$25 user/month
Learn more about solve 360Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in user satisfaction, boasting a significantly higher overall score compared to solve 360. Users appreciate its affordability and powerful automation features, making it a popular choice for small and growing businesses.
- According to verified reviews, Zoho CRM's ease of use is frequently highlighted, with users noting its intuitive interface and quick implementation process. In contrast, solve 360, while functional, has received mixed feedback regarding its user experience, with some users finding it less straightforward.
- Users say that Zoho CRM offers robust integration capabilities with other Zoho applications, enhancing its functionality. This is particularly beneficial for businesses looking for a comprehensive solution, whereas solve 360's integration features, while helpful, are not as widely praised.
- Reviewers mention that Zoho CRM provides excellent reporting and dashboard features, which help users track performance effectively. In comparison, while solve 360 has solid reporting capabilities, it does not receive the same level of acclaim, indicating a potential area for improvement.
- G2 reviewers highlight that Zoho CRM's customer support, although not the highest rated, is generally reliable and responsive. On the other hand, solve 360 has received higher marks for support quality, suggesting that users may find more personalized assistance when needed.
- According to recent user feedback, Zoho CRM's flexibility and comprehensive feature set make it a strong contender for businesses of all sizes. In contrast, while solve 360 is praised for its client management capabilities, it may not offer the same breadth of features that users expect from a leading CRM solution.
Pricing
Entry-Level Pricing
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Zoho CRM
Free Trial is available
solve 360
Free Trial is available
Ratings
Meets Requirements
8.4
2,450
8.3
14
Ease of Use
8.3
2,468
7.9
14
Ease of Setup
8.0
1,239
Not enough data
Ease of Admin
8.0
1,017
Not enough data
Quality of Support
7.6
2,243
8.5
11
Has the product been a good partner in doing business?
8.0
993
Not enough data
Product Direction (% positive)
8.0
2,386
6.7
14
Features by Category
Sales Force Automation
8.5
1640
|
Verified
8.8
11
|
Verified
8.3
876
|
Verified
Feature Not Available
8.2
1560
|
Verified
7.7
10
|
Verified
8.2
1631
|
Verified
8.9
11
|
Verified
7.8
1187
|
Verified
7.2
6
|
Verified
8.4
671
|
Verified
8.0
9
|
Verified
7.9
1218
|
Verified
8.8
8
|
Verified
8.0
1209
|
Verified
7.4
7
|
Verified
8.2
1323
|
Verified
8.3
8
|
Verified
Marketing Automation
8.0
1341
|
Verified
7.8
9
|
Verified
7.9
1302
|
Verified
Feature Not Available
8.4
1534
|
Verified
8.0
10
|
Verified
7.9
1126
|
Verified
Feature Not Available
Customer Support
8.0
1202
|
Verified
8.0
9
|
Verified
7.9
1204
|
Verified
8.0
9
|
Verified
7.9
1237
|
Verified
8.0
11
|
Verified
7.8
1069
|
Verified
7.4
7
|
Verified
8.0
1114
|
Verified
7.1
7
|
Verified
Reporting & Analytics
8.2
1509
|
Verified
8.7
9
|
Verified
8.2
1559
|
Verified
8.3
10
|
Verified
8.1
1055
|
Verified
8.1
8
|
Verified
Mobile & Social
8.1
1081
|
Verified
7.8
9
|
Verified
8.0
1092
|
Verified
Feature Not Available
8.0
1201
|
Verified
7.8
10
|
Verified
Platform
8.1
863
|
Verified
Not enough data
8.1
833
|
Verified
Not enough data
8.4
858
|
Verified
Not enough data
8.1
648
|
Verified
Not enough data
7.8
548
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
844
|
Verified
Not enough data
8.1
662
|
Verified
Not enough data
Integration
8.3
651
|
Verified
Not enough data
8.1
639
|
Verified
Not enough data
8.0
599
|
Verified
Not enough data
Generative AI
8.2
181
Not enough data
Agentic AI - CRM
8.0
66
Not enough data
8.3
64
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Not enough data
Pricing
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Not enough data
Quoting
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Not enough data
Admin
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Not enough data
Channels
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Not enough data
Platform
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Not enough data
Generative AI - cpq
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Not enough data
Competition
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Not enough data
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Not enough data
Platform
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
Employee Features
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.5
73
Not enough data
8.8
74
Not enough data
8.8
74
Not enough data
8.9
74
Not enough data
Organization
8.7
75
Not enough data
8.4
74
Not enough data
8.6
74
Not enough data
Performance Analysis
Feature Not Available
Not enough data
8.6
76
Not enough data
Sales Analysis
8.4
70
Not enough data
8.4
74
Not enough data
Generative AI
8.2
28
Not enough data
8.1
28
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
161
Not enough data
8.8
157
Not enough data
8.3
146
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
153
Not enough data
8.5
148
Not enough data
Repeatability and Reportability
8.4
145
Not enough data
8.6
150
Not enough data
8.6
143
Not enough data
8.2
139
Not enough data
7.9
121
Not enough data
AI and Automation
8.3
147
Not enough data
8.5
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Not enough data
Generative AI
7.5
69
Not enough data
Agentic AI - Sales Engagement
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Not enough data
Customer Requirements
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Not enough data
Contracts
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Not enough data
Revenue
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Not enough data
Platform Basics
8.4
98
Not enough data
8.6
93
Not enough data
8.6
97
Not enough data
8.4
89
Not enough data
8.9
57
Not enough data
Agentic AI - Customer Journey Mapping
7.1
12
Not enough data
Content
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Not enough data
Collaboration
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Not enough data
Lead Monitoring
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Not enough data
Agentic AI - Lead Capture
7.2
27
Not enough data
7.2
27
Not enough data
Data Capture
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Not enough data
Analytics
9.1
42
Not enough data
8.8
42
Not enough data
Customization
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
Agentic AI - Lead Scoring
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Not enough data
Attribution
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Not enough data
Discovery
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Not enough data
Management
8.4
22
Not enough data
8.4
22
Not enough data
Platform
8.4
22
Not enough data
8.3
21
Not enough data
Agentic AI - Sales Performance Management
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Not enough data
Incentives
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Not enough data
Personalization
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Not enough data
Administrative
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Not enough data
Agentic AI - Email Tracking
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Not enough data
Analytics
8.3
139
Not enough data
8.3
144
Not enough data
8.4
145
Not enough data
Customizations
8.7
149
Not enough data
8.8
146
Not enough data
8.8
147
Not enough data
8.7
143
Not enough data
8.6
148
Not enough data
Generative AI
7.6
59
Not enough data
Agentic AI - Sales Analytics
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Not enough data
Data Sourcing
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
156
Not enough data
8.5
147
Not enough data
Predictive Analytics
8.5
147
Not enough data
8.3
139
Not enough data
8.0
124
Not enough data
8.2
130
Not enough data
Sales Management
8.5
154
Not enough data
8.3
131
Not enough data
8.5
145
Not enough data
8.8
152
Not enough data
Agentic AI - Sales Enablement
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
Content Management
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Not enough data
Analytics
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Zoho CRM and solve 360 are categorized as CRM
Unique Categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
solve 360 has no unique categories
Reviews
Reviewers' Company Size
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
solve 360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Computer Software
9.9%
Marketing and Advertising
8.8%
Financial Services
3.6%
Real Estate
3.5%
Other
58.2%
Construction
11.8%
Telecommunications
5.9%
Retail
5.9%
Publishing
5.9%
Marketing and Advertising
5.9%
Other
64.7%
Alternatives
Discussions
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
solve 360 has no discussions with answers
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