Link copied to clipboard # Salesforce Sales Cloud vs Zoho CRM Comparison - What are their main differences? Share [ Export ](/compare/agentforce-sales-formerly-salesforce-sales-cloud/zoho-crm/export.csv) Salesforce Sales CloudZoho[+ Add Product](#) Reviews **Salesforce Sales Cloud** [ 4.4/5(27,569) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews) **Zoho CRM** [ 4.1/5(2,952) ](https://www.g2.com/products/zoho-crm/reviews#reviews) Pricing **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **Zoho CRM** Free Trial **Free** · Free Edition **Pricing Insights** from reviews Time to Implement **Salesforce Sales Cloud** 5 months Based on 1359 responses **Zoho CRM** 2 monthsFaster Based on 581 responses Return on Investment **Salesforce Sales Cloud** 14 months Based on 1132 responses **Zoho CRM** 11 months3 months sooner Based on 484 responses Perceived Cost **Salesforce Sales Cloud** $$$$$ **Zoho CRM** $$$$$ Average Discount **Salesforce Sales Cloud** 16%6% more **Zoho CRM** 10% ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Salesforce Sales Cloud** [ Ease of Use (2065) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701944&qs=pros-and-cons#reviews)[ Features (1726) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699954&qs=pros-and-cons#reviews)[ Learning Curve (1092) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1699554&qs=pros-and-cons#reviews)[ Limitations (791) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews?filters%5Bsentiment_snippet%5D=1701094&qs=pros-and-cons#reviews) **Zoho CRM** [ Ease of Use (261) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (169) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Integration Issues (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1036332&qs=pros-and-cons#reviews) Integrations **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) **Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ View all ](https://www.g2.com/products/zoho-crm/integrations) Screenshots **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **Zoho CRM** ![Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/53683/Predictive-Sales.jpg) Ratings Meets Requirements **Salesforce Sales Cloud** 8.8 8.814,307 **Zoho CRM** 8.4 8.42,502 Ease of Use **Salesforce Sales Cloud** 8.2 8.219,560 **Zoho CRM** 8.3 8.32,525 Ease of Setup **Salesforce Sales Cloud** 7.8 7.810,458 **Zoho CRM** 8.0 8.01,295 Ease of Admin **Salesforce Sales Cloud** 7.9 7.94,572 **Zoho CRM** 8.0 8.01,031 Quality of Support **Salesforce Sales Cloud** 8.1 8.112,504 **Zoho CRM** 7.7 7.72,293 Has the product been a good partner in doing business? **Salesforce Sales Cloud** 8.4 8.44,538 **Zoho CRM** 8.0 8.01,006 Product Direction (% positive) **Salesforce Sales Cloud** 8.3 8.313,889 **Zoho CRM** 8.0 8.02,422 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.7 12,722 8.1 1,989 Sales Force Automation Contact & Account Management 8.8(won by 0.3) 9917 | Verified 8.5 1674 | Verified Partner Relationship Mgmt. (PRM) 8.3(tied score) 6415 | Verified 8.3(tied score) 877 | Verified Opportunity & Pipeline Mgmt. 8.8(won by 0.6) 9864 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 1580 | Verified Task / Activity Management 8.3(won by 0.1) 9707 | Verified 8.2 1642 | Verified Territory & Quota Management 8.0(won by 0.2) 7344 | Verified 7.8 1185 | Verified Desktop Integration 8.2 7643 | Verified 8.4(won by 0.2) 674 | Verified Product & Price List Management 8.0(won by 0.1) 6776 | Verified 7.9 1216 | Verified Quote & Order Management 8.1(won by 0.1) 6707 | Verified 8.0 1209 | Verified Customer Contract Management 8.3(won by 0.1) 7428 | Verified 8.2 1323 | Verified Contract/License Management 9.3(won by default) 7 Not enough data Marketing Automation Email Marketing 8.0(tied score) 6690 | Verified 8.0(tied score) 1351 | Verified Campaign Management 8.1(won by 0.2) 7016 | Verified 7.9 1305 | Verified Lead Management 8.5(won by 0.1) 8285 | Verified 8.4 1554 | Verified Marketing ROI Analytics 7.9(tied score) 5432 7.9(tied score) 1128 | Verified Email Management 8.3(won by default) 5 Not enough data Deal Management 9.6(won by default) 21 Not enough data File Management Not enough data Not enough data Customer Support Case Management 8.3(won by 0.3) 6858 | Verified 8.0 1203 | Verified Customer Support Portal 8.1(won by 0.2) 6385 | Verified 7.9 1204 | Verified Knowledge Base 8.2(won by 0.3) 6800 | Verified 7.9 1237 | Verified Call Center Features 8.0(won by 0.2) 5503 | Verified 7.8 1069 | Verified Support Analytics 8.2(won by 0.2) 5986 | Verified 8.0 1112 | Verified Workflow Management 9.7(won by default) 63 Not enough data Opportunity Management 9.9(won by default) 41 Not enough data Sales Pipeline Management 9.7(won by default) 139 Not enough data Reporting/Analytics 9.3(won by default) 207 Not enough data Calendar Management 9.4(won by default) 9 Not enough data Pipeline Management 9.6(won by default) 109 Not enough data Communication Management 9.7(won by default) 16 Not enough data Visual Analytics 9.7(won by default) 15 Not enough data Template Management 7.3(won by default) 5 Not enough data Predictive Analytics 9.3(won by default) 35 Not enough data Document Management 10.0(won by default) 6 Not enough data Commission Management 8.0(won by default) 5 Not enough data Field Sales Management 8.6(won by default) 7 Not enough data Content Management Not enough data Not enough data Channel Management Not enough data Not enough data Reporting & Analytics Reporting 8.5(won by 0.3) 9211 | Verified 8.2 1519 | Verified Dashboards 8.5(won by 0.3) 9291 | Verified 8.2 1569 | Verified Forecasting 8.2(won by 0.1) 7578 | Verified 8.1 1054 | Verified Mobile & Social Social Collaboration Features 7.9 5645 | Verified 8.1(won by 0.2) 1082 | Verified Social Network Integration 7.8 5246 | Verified 8.0(won by 0.2) 1091 | Verified Mobile User Support 7.7 6120 | Verified 8.0(won by 0.3) 1201 | Verified Third-Party Integrations 7.8(won by default) 46 Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.5(won by 0.3) 4030 | Verified 8.2 876 | Verified Workflow Capability 8.6(won by 0.4) 4007 | Verified 8.2 848 | Verified User, Role, and Access Management 8.6(won by 0.2) 3709 | Verified 8.4 859 | Verified Internationalization 8.4(won by 0.3) 2912 | Verified 8.1 649 | Verified Sandbox / Test Environments 8.5(won by 0.7) 3206 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 548 | Verified Document & Content Mgmt. 8.1(tied score) 3218 | Verified 8.1(tied score) 719 | Verified Performance and Reliability 8.7(won by 0.3) 3913 | Verified 8.4 856 | Verified Output Document Generation 8.1(tied score) 3037 8.1(tied score) 662 | Verified Mobile Access 7.6(won by default) 31 Not enough data Lead Generation 9.9(won by default) 132 Not enough data Integration Data Import & Export Tools 8.5(won by 0.2) 2632 | Verified 8.3 651 | Verified Integration APIs 8.5(won by 0.4) 3233 | Verified 8.1 648 | Verified Breadth of Partner Applications 8.5(won by 0.5) 2954 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 608 | Verified Third-Party Integration 8.1(won by default) 174 Not enough data Internal Chat Integration 9.0(won by default) 10 Not enough data Collaboration Tools 9.9(won by default) 40 Not enough data Prospecting Tools 10.0(won by default) 20 Not enough data Real-Time Data 10.0(won by default) 29 Not enough data Generative AI AI Text Generation 7.7 943 8.2(won by 0.5) 180 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI 8.3(won by default) 105 Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 8.4(won by 0.4) 389 8.0 67 Multi-step Planning 8.1 266 8.3(won by 0.2) 65 Cross-system Integration 8.4(won by 0.3) 307 8.1 69 Adaptive Learning 8.0 241 8.1(won by 0.1) 67 Natural Language Interaction 8.2 273 8.3(won by 0.1) 66 Proactive Assistance 8.4(won by 0.1) 309 8.3 67 Decision Making 8.3(tied score) 281 8.3(tied score) 67 Calendar/Reminder System 9.0(won by default) 5 Not enough data Additional Functionality Search/Filter 8.6(won by default) 52 Not enough data Alerts/Notifications 7.1(won by default) 8 Not enough data Data Import/Export 7.0(won by default) 5 Not enough data Lead Capture 10.0(won by default) 6 Not enough data Pipeline Reports 9.6(won by default) 26 Not enough data Segmentation 10.0(won by default) 5 Not enough data Customizable Fields 7.1(won by default) 12 Not enough data Role-Based Permissions 7.1(won by default) 14 Not enough data Interaction Tracking 9.6(won by default) 27 Not enough data CRM 10.0(won by default) 34 Not enough data AI Copilot 8.9(won by default) 55 Not enough data Contact Database 9.8(won by default) 21 Not enough data Quotes/Estimates 9.3(won by default) 7 Not enough data Multi-Channel Communication 10.0(won by default) 5 Not enough data Lead Qualification 9.8(won by default) 14 Not enough data Sales Reports 8.9(won by default) 9 Not enough data Customer Journey Mapping 9.1(won by default) 9 Not enough data Lead Scoring 9.1(won by default) 17 Not enough data Data Security 8.1(won by default) 25 Not enough data Customizable Reports 6.1(won by default) 20 Not enough data Performance Metrics 10.0(won by default) 17 Not enough data Activity Tracking 9.4(won by default) 13 Not enough data Lead Nurturing 9.5(won by default) 7 Not enough data Prioritization 9.6(won by default) 26 Not enough data Web-based Deployment 9.4(won by default) 6 Not enough data Customer Database 9.5(won by default) 10 Not enough data Mobile App 7.6(won by default) 12 Not enough data Lead Assignment 10.0(won by default) 5 Not enough data For Small Businesses 8.0(won by default) 5 Not enough data Data Visualization 8.6(won by default) 6 Not enough data Monitoring 7.6(won by default) 15 Not enough data Customer Engagement 10.0(won by default) 5 Not enough data Workflow Automation 9.8(won by default) 276 Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Drag & Drop Not enough data Not enough data Document Storage Not enough data Not enough data Referral Tracking Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Reminders Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Gamification Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 8.8 442 8.5 80 Lead Facilitation Customer-facing Chatbot 8.5(won by 0.1) 272 8.4 72 Lead Qualification 8.8(tied score) 299 8.8(tied score) 73 Lead Follow-up 8.8(tied score) 322 8.8(tied score) 73 Meeting Scheduling 8.6 291 8.8(won by 0.2) 73 Organization Opportunity and Pipeline Management 9.0(won by 0.4) 359 8.6 74 Data Entry 8.8(won by 0.4) 353 8.4 73 Integrations / APIs 8.9(won by 0.3) 345 8.6 73 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Peformance Tracking 8.8(won by 0.2) 309 8.6 75 Coaching 8.4(won by default) 288 Feature Not Available Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 8.4(tied score) 283 8.4(tied score) 69 Sales Forecasting 8.8(won by 0.4) 303 8.4 73 Generative AI AI Text Generation 8.5(won by 0.2) 126 8.3 27 AI Text Summarization 8.5(won by 0.4) 126 8.1 27 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution 9.2(won by default) 32 Not enough data Multi-step Planning 9.2(won by default) 30 Not enough data Cross-system Integration 9.0(won by default) 28 Not enough data Adaptive Learning 8.9(won by default) 28 Not enough data Natural Language Interaction 9.4(won by default) 29 Not enough data Proactive Assistance 9.0(won by default) 28 Not enough data Decision Making 9.3(won by default) 30 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.4 639 8.2 170 Integrated Workflows Task Management 8.7(tied score) 521 8.7(tied score) 160 Email Tracking/Automation 8.5 509 8.8(won by 0.3) 156 Calls and Voice 8.1 464 8.3(won by 0.2) 145 Other Outreach Options 8.1 458 8.2(won by 0.1) 141 CRM Integration 8.9(tied score) 525 8.9(tied score) 154 Calendar 8.4 467 8.8(won by 0.4) 152 Shared Records 8.6(won by 0.1) 480 8.5 147 Business Process Automation 10.0(won by default) 5 Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.4(tied score) 481 8.4(tied score) 144 Workflow Management 8.7(won by 0.1) 504 8.6 149 Workflow Performance 8.7(won by 0.1) 498 8.6 142 Sales Coaching and Insights 8.3(won by 0.1) 482 8.2 138 Gamification 7.8 413 7.9(won by 0.1) 120 AI and Automation Lead Prioritization 8.5(won by 0.2) 462 8.3 146 Lead Scoring 8.4 470 8.5(won by 0.1) 145 Best Time of Day Scheduling 8.3(tied score) 425 8.3(tied score) 139 Buyer Intelligence 8.0 429 8.1(won by 0.1) 133 Machine Learning 7.8(tied score) 415 7.8(tied score) 125 Generative AI AI Text Generation 7.4 267 7.5(won by 0.1) 69 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 8.3(won by 0.4) 89 7.9 28 Multi-step Planning 8.5(won by 0.7) 88 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 26 Cross-system Integration 8.6(won by 0.6) 87 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 27 Adaptive Learning 8.4(won by 0.5) 88 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 26 Natural Language Interaction 8.4(won by 0.7) 88 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 27 Proactive Assistance 8.2(won by 0.2) 88 8.0 27 Decision Making 8.5(won by 0.4) 88 8.1 26 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.5 519 7.9 23 Agentic AI - Lead Scoring Autonomous Task Execution 7.9(won by 1.5) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.4 12 Cross-system Integration 8.2(won by 1.5) 55 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 13 Adaptive Learning 7.9(won by 1.2) 56 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 12 Decision Making 8.2(won by 1.4) 57 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.8 12 AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity 8.9(won by 0.4) 455 8.5 21 Lead Assignment 8.9(won by 0.3) 461 8.6 22 Pipeline Acceleration 8.6(won by 0.6) 436 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 21 Discovery Lead Management 8.9(won by 0.3) 465 8.6 22 Scoring/Ranking 8.6(won by 0.3) 455 8.3 21 Lead Context 8.6(won by 0.3) 432 8.3 22 Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability 8.5(won by 0.1) 419 8.4 22 Workflow 8.6(won by 0.2) 441 8.4 22 Platform Data Synchronization 8.6(won by 0.2) 431 8.4 22 Analysis 8.6(won by 0.3) 432 8.3 21 Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.5 689 8.3 198 Agentic AI - Sales Performance Management Autonomous Task Execution 8.5(won by 0.6) 69 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 21 Natural Language Interaction 8.6(won by 0.5) 69 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 20 Proactive Assistance 8.5(won by 0.6) 69 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 21 Incentives Badges 8.2(tied score) 432 8.2(tied score) 153 | Verified Triggers 8.4(tied score) 495 8.4(tied score) 160 | Verified Commission Calculator 8.0(tied score) 430 8.0(tied score) 152 | Verified Leaderboards 8.5(won by 0.1) 507 8.4 161 | Verified Personalization Profiles 8.6(won by 0.1) 477 8.5 177 | Verified Custom Reports 8.8(won by 0.2) 555 8.6 178 | Verified Dashboards 8.9(won by 0.3) 589 8.6 184 | Verified Goal Setting/Tracking 8.6(won by 0.2) 531 8.4 171 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.7(won by 0.2) 561 8.5 169 | Verified Employee Structure 8.5(tied score) 522 8.5(tied score) 173 | Verified Behavior Monitoring 8.3 503 8.4(won by 0.1) 161 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.4 715 8.0 161 Agentic AI - Email Tracking Autonomous Task Execution 8.2(won by 0.5) 61 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 30 Multi-step Planning 8.4(won by 0.9) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 29 Cross-system Integration 8.4(won by 0.8) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 30 Adaptive Learning 8.3(won by 1.3) 61 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 29 Natural Language Interaction 8.4(won by 1.4) 60 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 30 Proactive Assistance 8.3(won by 0.9) 59 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 30 Decision Making 8.4(won by 0.8) 62 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 29 Analytics Open Rates 8.3(tied score) 569 8.3(tied score) 138 Link Activity 8.4(won by 0.1) 576 8.3 143 Attachment Activity 8.3 590 8.4(won by 0.1) 144 Customizations Email Platform Integration 8.7(tied score) 624 8.7(tied score) 148 Email Scheduling 8.5 592 8.8(won by 0.3) 145 Real-Time Notifications 8.5 625 8.7(won by 0.2) 146 Email Categorization 8.3 570 8.7(won by 0.4) 142 Templates 8.4 598 8.6(won by 0.2) 147 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation 7.5 289 7.6(won by 0.1) 59 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.5 1,210 8.1 173 Agentic AI - Sales Analytics Autonomous Task Execution 8.4(won by 0.9) 78 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 31 Cross-system Integration 8.7(won by 1.2) 80 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 31 Adaptive Learning 8.4(won by 1.2) 79 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 30 Natural Language Interaction 8.4(won by 1.1) 78 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 30 Proactive Assistance 8.3(won by 0.9) 79 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 31 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.5(won by 0.2) 967 8.3 145 Exporting & Sharing Data 8.7(won by 0.3) 996 8.4 149 Multi-Device Data Visualization 8.3(tied score) 899 8.3(tied score) 142 Interactive Dashboards 8.7(won by 0.1) 1027 8.6 156 Data Segmentation 8.6(won by 0.1) 960 8.5 147 Predictive Analytics Lead Scoring 8.4 946 8.5(won by 0.1) 147 Opportunity Scoring 8.6(won by 0.3) 961 8.3 139 Risk Analysis 8.1(tied score) 853 8.1(tied score) 124 Live Forecasting 8.3(won by 0.1) 893 8.2 130 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.7(won by 0.2) 983 8.5 154 Sales Gamification 8.1 853 8.3(won by 0.2) 131 Account-Based Analytics 8.6(won by 0.1) 977 8.5 145 Activity Tracking 8.8(tied score) 1046 8.8(tied score) 152 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) 8.3 445 7.8 12 Agentic AI - Sales Enablement Autonomous Task Execution 8.0(won by 1.9) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.1 6 Natural Language Interaction 8.0(won by 1.9) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.1 6 Proactive Assistance 8.1(won by 2.0) 31 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.1 6 Content Management Content Import 8.3(won by 0.1) 349 8.2 10 Content Creation 8.1(won by 0.1) 339 8.0 10 Templates 8.2(won by 0.2) 325 8.0 10 Advanced Search 8.5 315 8.8(won by 0.3) 10 Content Library 8.3(won by 0.1) 332 8.2 10 Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting 8.7 344 9.0(won by 0.3) 10 Alerts 8.4(won by 0.1) 342 8.3 10 Account-Based Engagement 8.5(won by 0.2) 224 8.3 10 Content Utilization 8.3(tied score) 348 8.3(tied score) 10 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Training 8.3(won by default) 25 Not enough data Sales Coaching 8.3(won by default) 25 Not enough data Sales Onboarding 8.5(won by default) 25 Not enough data Revenue Enablement - Sales Enablement Cross-Functional Alignment 8.3(won by default) 25 Not enough data AI and Automation 8.1(won by default) 25 Not enough data End-to-End Customer Journey Insights 8.6(won by default) 24 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 7.7 121 Configuration - cpq Configuration Rules Not enough data 8.3(won by default) 59 Price Configuration Not enough data 8.3(won by default) 55 Visual Configuration Not enough data 8.4(won by default) 60 Product Catalog Not enough data Feature Not Available Guided Selling Not enough data Feature Not Available Pricing Pricing Flexibility Not enough data 8.1(won by default) 62 Discounting Not enough data 7.5(won by default) 57 Commerical Rules Not enough data 8.1(won by default) 56 Terms and Conditions Not enough data 8.4(won by default) 58 Approval Workflow Not enough data 8.6(won by default) 58 Renewals Not enough data 8.5(won by default) 56 Quoting Grouping Not enough data 8.4(won by default) 58 Version Control Not enough data 8.4(won by default) 52 Quote Document Generation Not enough data 8.4(won by default) 53 Ordering Not enough data 8.4(won by default) 55 Contracts Not enough data 8.6(won by default) 52 Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin Not enough data 8.2(won by default) 89 Pricing Administration Not enough data 7.7(won by default) 83 Workflow Management Not enough data 8.3(won by default) 86 Document Management Not enough data 8.3(won by default) 83 Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support Not enough data 8.1(won by default) 57 Channel Partner Support Not enough data 7.7(won by default) 52 eCommerce Not enough data 8.0(won by default) 49 Platform CRM Integration Not enough data 8.4(won by default) 89 Integration API Not enough data 8.2(won by default) 85 Internationalization Not enough data 8.0(won by default) 77 Scalability Not enough data 8.5(won by default) 88 Reporting and Dashboards Not enough data 8.4(won by default) 90 ERP Integration Not enough data 8.6(won by default) 20 Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting Not enough data 7.4(won by default) 15 Dynamic Pricing Not enough data 7.5(won by default) 16 Personalized Sale Recommendations Not enough data 7.7(won by default) 16 Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) Not enough data 8.7 75 Competition Competition Templates Not enough data 8.7(won by default) 58 | Verified Custom Competitions Not enough data 8.7(won by default) 57 | Verified Team Competitions Not enough data 8.7(won by default) 57 | Verified Simultaneous Competitions Not enough data 8.5(won by default) 53 | Verified Competition Adjustments Not enough data 8.5(won by default) 55 | Verified Awards and Incentives Not enough data 7.9(won by default) 18 Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration Not enough data 8.9(won by default) 61 | Verified Social Collaboration Integration Not enough data 8.8(won by default) 59 TV Streaming Not enough data 8.7(won by default) 45 Platform Reporting Not enough data 8.8(won by default) 65 | Verified User, Role, and Access Management Not enough data 8.9(won by default) 64 | Verified Enterprise Scalability Not enough data 8.8(won by default) 58 | Verified Data Import & Export Tools Not enough data 8.8(won by default) 63 | Verified Performance and Reliability Not enough data 8.8(won by default) 63 | Verified Employee Features User Profiles Not enough data 8.9(won by default) 66 | Verified Notifications Not enough data 8.8(won by default) 68 | Verified Mobile Not enough data 8.8(won by default) 68 | Verified Location Intelligence[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.4 45 Not enough data Cartography Geographic Maps 8.6(won by default) 35 Not enough data Vector Mapping 8.4(won by default) 31 Not enough data Data Visualization 8.6(won by default) 35 Not enough data Overlaying 8.3(won by default) 35 Not enough data Data Mapping Not enough data Not enough data Analysis Predictive Analytics 8.2(won by default) 28 Not enough data Distance Analysis 8.4(won by default) 35 Not enough data Spatial Analysis 8.3(won by default) 31 Not enough data Data Stream 8.4(won by default) 30 Not enough data Demographic Data Not enough data Not enough data Trend Analysis Not enough data Not enough data Trade Area Analysis Not enough data Not enough data Reporting Data Transformation 8.6(won by default) 29 Not enough data WYSIWYG Design 8.3(won by default) 24 Not enough data API Integrations 8.6(won by default) 22 Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Geotargeting Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Search/Filter Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Geocoding Not enough data Not enough data Widgets Not enough data Not enough data Communication Management Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Data Synchronization Not enough data Not enough data Data Import/Export Not enough data Not enough data Multi-Location Not enough data Not enough data Database Support Not enough data Not enough data 2D/3D Designing Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geofencing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Single Sign On Not enough data Not enough data CAD Tools Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Heatmaps Not enough data Not enough data Route Optimization Not enough data Not enough data Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 8.9 185 Not enough data Call Analytics Call Recording 8.7(won by default) 133 Not enough data Machine Learning 8.6(won by default) 137 Not enough data Call Analysis 8.7(won by default) 134 Not enough data Lead Qualification 8.9(won by default) 134 Not enough data Trend Analysis Not enough data Not enough data Real-Time Data Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Artificial Intelligence - Conversation Intelligence Customer Scoring 8.7(won by default) 142 Not enough data Speech-to-Text 8.7(won by default) 126 Not enough data Sentiment Analysis Not enough data Not enough data Generative AI AI Text Summarization 8.3(won by default) 60 Not enough data Generative AI Not enough data Not enough data Agentic AI - Conversation Intelligence Autonomous Task Execution 8.7(won by default) 14 Not enough data Multi-step Planning 9.1(won by default) 15 Not enough data Cross-system Integration 9.3(won by default) 15 Not enough data Adaptive Learning 9.2(won by default) 15 Not enough data Natural Language Interaction 8.8(won by default) 14 Not enough data Proactive Assistance 8.9(won by default) 15 Not enough data Decision Making 9.1(won by default) 15 Not enough data Third-Party Integrations Not enough data Not enough data Forecasting Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Natural Language Processing Not enough data Not enough data For Contact Centers Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Call Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Automatic Transcription Not enough data Not enough data Playbooks Not enough data Not enough data Employee Coaching Tools Not enough data Not enough data Text Mining Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Notes Management Not enough data Not enough data Retention Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Recommendations Not enough data Not enough data Dashboard Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Compliance Tracking Not enough data Not enough data API Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Intent Recognition Not enough data Not enough data Tagging Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prioritization Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.4 56 Customer Requirements Quoting Not enough data 8.5(won by default) 51 Configuration Not enough data 8.5(won by default) 50 Pricing Not enough data 8.5(won by default) 52 Contracts Creation Not enough data 8.5(won by default) 50 Negotiation Not enough data 8.2(won by default) 47 Execution Not enough data 8.4(won by default) 50 Revenue Invoicing Not enough data 8.5(won by default) 52 Matching Not enough data 8.5(won by default) 50 Recognition Not enough data 8.4(won by default) 47 Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 8.4 106 Platform Basics Customizable Templates Not enough data 8.4(won by default) 98 Exporting Not enough data 8.6(won by default) 93 Multi-user Access and Collaboration Not enough data 8.6(won by default) 97 Multiple Personas Not enough data 8.4(won by default) 89 Data Analytics Not enough data 8.8(won by default) 57 Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution Not enough data 7.2(won by default) 13 Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) Not enough data 8.7 89 Content Document Collaboration Not enough data 8.9(won by default) 79 Versioning Not enough data 8.6(won by default) 76 E-Signature Not enough data 8.5(won by default) 76 File Request Not enough data 8.7(won by default) 77 Feedback Not enough data 8.6(won by default) 74 Collaboration Billing and Invoicing Not enough data 8.8(won by default) 76 Instant Messaging Not enough data 8.5(won by default) 78 Project Management Not enough data 9.0(won by default) 80 Analytics Not enough data 9.0(won by default) 83 Time Tracking Not enough data 8.7(won by default) 78 Mobile Application Not enough data 8.7(won by default) 75 Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) Not enough data 8.5 44 Lead Monitoring Features Not enough data 9.0(won by default) 42 Performance Not enough data 8.9(won by default) 42 Identification Not enough data 8.7(won by default) 42 Lead Capture Not enough data Not enough data Agentic AI - Lead Capture Cross-system Integration Not enough data 7.2(won by default) 27 Proactive Assistance Not enough data 7.2(won by default) 27 Data Capture Mobile Not enough data 8.3(won by default) 42 Websites Not enough data 8.5(won by default) 42 Social Media Not enough data 8.1(won by default) 42 Data Not enough data 8.3(won by default) 42 Analytics Export/Import Not enough data 9.1(won by default) 42 Reporting Not enough data 8.8(won by default) 42 Customization Web Forms Not enough data 8.7(won by default) 41 Personalization Not enough data 8.6(won by default) 41 Templates Not enough data 8.7(won by default) 42 Integration Not enough data 8.7(won by default) 42 Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Revenue Operations & Intelligence (RO&I)[Hide 26 FeaturesShow 26 Features](javascript:void(0);) 8.4 88 Not enough data Revenue Sourcing and Forecasting Revenue History 8.7(won by default) 69 Not enough data Pipeline Management 8.6(won by default) 72 Not enough data Dashboard Analytics 8.8(won by default) 72 Not enough data Multi-Device Data Visualization 8.6(won by default) 65 Not enough data Data Segmentation 8.6(won by default) 69 Not enough data Predictive Forecasting 8.4(won by default) 60 Not enough data Revenue Operations Cadence 8.2(won by default) 60 Not enough data CRM Data Enrichment Calendar Sync 8.1(won by default) 66 Not enough data Email Activity Capture 8.4(won by default) 64 Not enough data Conversation Intelligence 8.2(won by default) 61 Not enough data Marketing Leads 8.2(won by default) 68 Not enough data Contact Capture 8.5(won by default) 58 Not enough data Account Management Nonengaged Accounts 8.3(won by default) 65 Not enough data Account optimization 8.1(won by default) 66 Not enough data Historical Patterns 8.1(won by default) 62 Not enough data Rep Performance 8.3(won by default) 62 Not enough data Account Engagement 8.7(won by default) 58 Not enough data Historical Win/Loss Patterns 8.4(won by default) 58 Not enough data Agentic AI - Revenue Operations & Intelligence (RO&I) Autonomous Task Execution 8.1(won by default) 24 Not enough data Cross-system Integration 8.5(won by default) 25 Not enough data Adaptive Learning 8.5(won by default) 23 Not enough data Proactive Assistance 8.2(won by default) 23 Not enough data Decision Making 8.4(won by default) 25 Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Field Sales[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 8.6 40 Not enough data Territory Mapping Custom Territory Mapping 8.7(won by default) 31 Not enough data Strategic Selling 8.6(won by default) 29 Not enough data Automatic Rep Assignment 8.4(won by default) 29 Not enough data Route Planning Lead Priority 8.9(won by default) 28 Not enough data Optimized Sales Routes 9.0(won by default) 30 Not enough data Map Directions 9.1(won by default) 31 Not enough data Sales Performance Management Gamification 8.3(won by default) 26 Not enough data Performance Dashboards 8.3(won by default) 29 Not enough data Sales Rep Tracker 9.0(won by default) 29 Not enough data Presentation and Forms Video and Interactive Media 8.0(won by default) 25 Not enough data Digital Contracts 8.2(won by default) 28 Not enough data E-signature 8.5(won by default) 28 Not enough data Additional Functionality Customer History Not enough data Not enough data Document Storage Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Capture Not enough data Not enough data Lead Qualification Not enough data Not enough data Route Optimization Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Third-Party Integration Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data AI Copilot Not enough data Not enough data Email Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data Lead Management Not enough data Not enough data Contact Management Not enough data Not enough data Dispatch Management Not enough data Not enough data Customer Database Not enough data Not enough data Mobile Access Not enough data Not enough data Activity Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Sales Activity Management Not enough data Not enough data Commission Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Territory Management Not enough data Not enough data GPS Not enough data Not enough data Generative AI Not enough data Not enough data Business Scheduling[Hide 53 FeaturesShow 53 Features](javascript:void(0);) 8.3 186 Not enough data Integrations MS Teams Integration 8.1(won by default) 159 Not enough data Email Integration 8.6(won by default) 161 Not enough data Zoom Integration 8.1(won by default) 160 Not enough data Google Meet Integration 8.1(won by default) 159 Not enough data Salesforce Integration 8.9(won by default) 164 Not enough data Third-Party Integrations Not enough data Not enough data Branding & Customizatio Custom Booking Page 8.1(won by default) 154 Not enough data Personalized Links 8.2(won by default) 158 Not enough data Personalized Web Embed 8.3(won by default) 157 Not enough data Online Booking Not enough data Not enough data Room Booking Not enough data Not enough data Automatic Rules & Configurations Set Working Hours 8.4(won by default) 158 Not enough data Automatic Updates 8.3(won by default) 158 Not enough data Buffer Times 8.1(won by default) 160 Not enough data Real-Time Updates Not enough data Not enough data Agentic AI - Business Scheduling Autonomous Task Execution 8.5(won by default) 35 Not enough data Multi-step Planning 8.5(won by default) 36 Not enough data Additional Functionality Task Scheduling Not enough data Not enough data Customizable Branding Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Shift Swapping Not enough data Not enough data Automated Scheduling Not enough data Not enough data Drag & Drop Not enough data Not enough data Mobile Access Not enough data Not enough data Real-time Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Resource Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Timesheet Management Not enough data Not enough data Availability Management Not enough data Not enough data API Not enough data Not enough data Absence Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Generative AI Not enough data Not enough data Calendar Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Class Scheduling Not enough data Not enough data Employee Scheduling Not enough data Not enough data Facility Scheduling Not enough data Not enough data Booking Management Not enough data Not enough data User Management Not enough data Not enough data Employee Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Group Scheduling Not enough data Not enough data Customer Database Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Time Zone Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Calendar Sync Not enough data Not enough data Sales Planning[Hide 14 FeaturesShow 14 Features](javascript:void(0);) 8.5 203 Not enough data Sales Performance Features - Sales Planning Account Scoring 8.5(won by default) 173 Not enough data Revenue Planning 8.5(won by default) 163 Not enough data Account Segmentation 8.5(won by default) 167 Not enough data Sales Performance 8.6(won by default) 171 Not enough data Sales Forecasting 8.6(won by default) 171 Not enough data Integrations 8.8(won by default) 169 Not enough data Scenario Modeling 8.2(won by default) 162 Not enough data Territory Management - Sales Planning Territory Management 8.6(won by default) 164 Not enough data Territory Planning 8.5(won by default) 170 Not enough data Quota & Capacity Management - Sales Planning Quota Management 8.4(won by default) 166 Not enough data Capacity Management 8.4(won by default) 174 Not enough data Quota Planning 8.4(won by default) 166 Not enough data Agentic AI - Sales Planning Autonomous Task Execution 8.6(won by default) 58 Not enough data Multi-step Planning 8.6(won by default) 56 Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.6 222 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 8.6(won by default) 39 Not enough data Natural Language Interaction 8.6(won by default) 40 Not enough data Calling Record Calls 8.5(won by default) 186 Not enough data Generate Location 8.4(won by default) 177 Not enough data Call Types 8.7(won by default) 186 Not enough data Click-to-Call 8.7(won by default) 184 Not enough data Auto Dialer 8.6(won by default) 45 Not enough data Contacts Personalization 8.8(won by default) 177 Not enough data Information Locater 8.7(won by default) 180 Not enough data Record Prospect Data 8.7(won by default) 182 Not enough data Contact Management Not enough data Not enough data Insights Notes 9.1(won by default) 190 Not enough data Daily Summary 8.9(won by default) 183 Not enough data Automated Voicemails 8.3(won by default) 179 Not enough data Automated Emails 8.5(won by default) 189 Not enough data Sorts Prospects 8.4(won by default) 183 Not enough data Automated Note Taking 8.7(won by default) 39 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Coaching[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 8.7 310 Not enough data Agentic AI - Sales Coaching Multi-step Planning 9.0(won by default) 20 Not enough data Cross-system Integration 8.9(won by default) 20 Not enough data Adaptive Learning 9.1(won by default) 20 Not enough data Decision Making 9.2(won by default) 20 Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Training Knowledge Base 8.8(won by default) 254 Not enough data Coaching Materials 8.8(won by default) 246 Not enough data Playbook Creation 8.5(won by default) 207 Not enough data Video Record 8.5(won by default) 242 Not enough data Feedback Review 8.7(won by default) 235 Not enough data Scorecard 8.6(won by default) 232 Not enough data Coaching Card 8.6(won by default) 213 Not enough data Leaderboard 8.6(won by default) 200 Not enough data Real-Time Updates 8.8(won by default) 225 Not enough data Notifications 8.9(won by default) 226 Not enough data Competition 8.7(won by default) 198 Not enough data Generative AI AI Text Summarization 7.6(won by default) 69 Not enough data Generative AI Not enough data Not enough data Additional Functionality Performance Metrics Not enough data Not enough data Feedback Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Mobile Access Not enough data Not enough data Collaboration Tools Not enough data Not enough data Gamification Not enough data Not enough data Automatic Transcription Not enough data Not enough data Call Recording Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Commenting/Notes Not enough data Not enough data Built-in Course Authoring Not enough data Not enough data Learning Paths/Tracks Not enough data Not enough data Assessment Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Call Monitoring Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Learning Management Not enough data Not enough data Content Management Not enough data Not enough data Training Management Not enough data Not enough data Document Management Not enough data Not enough data Content Library Not enough data Not enough data Recommendations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Call Tracking Not enough data Not enough data Performance Management Not enough data Not enough data Onboarding Not enough data Not enough data Search/Filter Not enough data Not enough data Show 6 feature categories with incomplete data Business Intelligence[Hide 85 FeaturesShow 85 Features](javascript:void(0);) Not enough data Not enough data Reports Reports Interface Not enough data Not enough data Steps to Answer Not enough data Not enough data Graphs and Charts Not enough data Not enough data Score Cards Not enough data Not enough data Dashboards Not enough data Not enough data Customizable Reports Not enough data Not enough data Marketing Reports Not enough data Not enough data Sales Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Interactive Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Self Service Calculated Fields Not enough data Not enough data Data Column Filtering Not enough data Not enough data Data Discovery Not enough data Not enough data Search Not enough data Not enough data Collaboration / Workflow Not enough data Not enough data Automodeling Not enough data Not enough data Natural Language Search Not enough data Not enough data Visual Discovery Not enough data Not enough data Data Blending Not enough data Not enough data Data Blending Not enough data Not enough data Advanced Analytics Predictive Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Big Data Services Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Building Reports Data Transformation Not enough data Not enough data Data Modeling Not enough data Not enough data WYSIWYG Report Design Not enough data Not enough data Integration APIs Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Mobile User Support Not enough data Not enough data Customization Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Internationalization Not enough data Not enough data Sandbox / Test Environments Not enough data Not enough data Performance and Reliability Not enough data Not enough data Breadth of Partner Applications Not enough data Not enough data Mobile Access Not enough data Not enough data Metadata Management Not enough data Not enough data Additional Functionality Customizable Branding Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data AI Copilot Not enough data Not enough data Ad hoc Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Publishing/Sharing Not enough data Not enough data Collaboration Tools Not enough data Not enough data Strategic Planning Not enough data Not enough data Self Service Data Preparation Not enough data Not enough data Trend Analysis Not enough data Not enough data Text Analysis Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Data Synchronization Not enough data Not enough data Widgets Not enough data Not enough data Benchmarking Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Trend/Problem Indicators Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Data Import/Export Not enough data Not enough data Profitability Analysis Not enough data Not enough data OLAP Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Search/Filter Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Connectors Not enough data Not enough data Multiple Data Sources Not enough data Not enough data Key Performance Indicators Not enough data Not enough data Dashboard Creation Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Data Mining Not enough data Not enough data Forecasting Not enough data Not enough data Ad hoc Query Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Renewal Management Not enough data Not enough data Client Communication Tools Not enough data Not enough data Lead Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Winbacks Not enough data Not enough data Communication History Not enough data Not enough data Activity Management Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data Revenue AI Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Revenue AI Platforms Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Decision Making Not enough data Not enough data Adaptive Learning Not enough data Not enough data Platform - Revenue AI Platforms CRM Data Enrichment 10.0(won by default) 5 Not enough data Customer Data Capture 10.0(won by default) 5 Not enough data Conversation Intelligence Not enough data Not enough data Predictive Forecasting Not enough data Not enough data Actionable Insights Not enough data Not enough data Risk Flagging Not enough data Not enough data Workflow Orchestration Not enough data Not enough data Sales Coaching Not enough data Not enough data Pipeline & Deal Management Not enough data Not enough data User Insights Reviewers' Company Size [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.5% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% Small-Business (50 or fewer emp.) 20.6% 61.5% Mid-Market (51-1000 emp.) 45.7% 32.4% Enterprise (\> 1000 emp.) 33.7% 6.0% Reviewers' Industry [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.8% Financial Services 7.0% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.3% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.6% Real Estate 3.5% Other 58.1% FAQs ## Salesforce Sales Cloud vs Zoho FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Agentforce Sales vs Zoho? Agentforce Sales stands out for its higher G2 rating, larger review volume, and stronger Quality of Support score, while Zoho is favored for its ease of use and integrations. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | | --- | --- | | 4.4/5 (25,875 reviews) | 4.1/5 (2,947 reviews) | | Mid-Market | Small-Business | | 7.8 | 8.0 | | 8.1 | 7.7 | | Centralized customer data and automation | Ease of use and integrations (271 and 140 all-time mentions) | ### How do the pricing models of Agentforce Sales and Zoho compare? Zoho is rated as the stronger value on price and cost satisfaction, with reviewers highlighting affordability and ease of use. - **Agentforce Sales:** Reviewers note that while it offers robust automation and reporting, licensing and implementation costs can be high, especially for smaller businesses. - **Zoho:** Many reviewers cite Zoho as affordable and a good value for money, with 68 all-time mentions for affordability and frequent praise for its cost-effectiveness in recent reviews. - **Switching reasons:** Recent reviewers mention switching to Zoho for its lower cost and easier onboarding compared to more complex or expensive CRMs. ### What are the best alternatives to Agentforce Sales and Zoho? The top three alternatives to Agentforce Sales and Zoho are Clari, Salesloft, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | High licensing and implementation costs noted | Centralized customer data and automation | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,947 reviews) | Small-Business | Affordable and good value for money | Ease of use and integrations | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Pipeline management and forecasting | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | Ease of use and all-in-one sales tools | ### Which CRM features should I prioritize when comparing Agentforce Sales and Zoho? Buyers should prioritize reporting, automation, integrations, ease of use, and customization when comparing Agentforce Sales and Zoho. - **Reporting:** Zoho has 86 all-time mentions for reporting, while Agentforce Sales is frequently praised for customizable dashboards and analytics. - **Automation:** Zoho has 74 all-time mentions for automation features; Agentforce Sales is cited for AI-powered automation and workflow automation in recent reviews. - **Integrations:** Zoho integrations are mentioned in 140 reviews, with specific praise for Google Workspace and Slack; Agentforce Sales is noted for integration with Jira and Google Workspace. - **Ease of Use:** Zoho has 271 all-time mentions for ease of use, and scores 8.3 on Ease of Use versus Agentforce Sales at 8.2. - **Customization:** Zoho has 99 all-time mentions for customizability and 95 for customization; Agentforce Sales is praised for flexibility and custom workflows in recent reviews. ### What are the pros and cons of Agentforce Sales vs Zoho? Agentforce Sales is strongest in automation and centralized data, while Zoho is favored for ease of use and integrations. - **Agentforce Sales strengths:** Centralized customer data, robust automation, customizable dashboards, and strong reporting capabilities. - **Agentforce Sales trade-offs:** Reviewers note a steep learning curve, high licensing and implementation costs, and complexity for new users. - **Zoho strengths:** Ease of use (271 all-time mentions), integrations (140 mentions), affordability (68 mentions), and strong customization options (99 mentions for customizability). - **Zoho trade-offs:** Reviewers cite a learning curve (112 mentions), complexity (68 mentions), slow performance (59 mentions), and some advanced features requiring higher-tier plans. ### Is Agentforce Sales or Zoho better for small businesses? Zoho is the better fit for small businesses, with a larger share of small-business reviewers and strong sentiment for affordability and ease of use. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers highlight robust features but note higher costs and complexity for smaller teams. - **Zoho:** Largest segment is Small-Business; reviewers consistently praise its affordability, ease of setup, and suitability for small teams. ### Which CRM platform has better integrations? Zoho is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Agentforce Sales:** Recent reviews mention integrations with Jira and Google Workspace, with positive feedback on connecting sales and marketing workflows. - **Zoho:** 140 reviews mention integrations, including Slack (8 mentions), Zoho Social (8 mentions), and Google Workspace (6 mentions), with frequent praise for integration flexibility and ease. ### How do Agentforce Sales and Zoho compare on customer support? Agentforce Sales and Zoho are near parity on Quality of Support, with Agentforce Sales at 8.1 and Zoho at 7.7. - **Agentforce Sales:** Reviewers describe support as responsive and helpful, especially during onboarding and customization, though some note the need for specialized expertise for advanced issues. - **Zoho:** Reviewers highlight generally good support, with positive experiences for onboarding and troubleshooting, but occasional mentions of slower response times for complex technical questions. ### Which is easier to implement, Agentforce Sales or Zoho? Zoho and Agentforce Sales are at parity on Ease of Setup, with Zoho scoring 8.0 and Agentforce Sales 7.8. - **Agentforce Sales:** Reviewers describe the setup as straightforward for standard use cases, but note that advanced customization and integrations can require significant time and expertise. - **Zoho:** Reviewers consistently praise Zoho for easy and fast initial setup, especially for small businesses, with some noting that advanced features and customizations add complexity. ### Which product has better Reporting? Zoho is more frequently cited for reporting, with 86 all-time mentions, while Agentforce Sales is praised for customizable dashboards and analytics. - **Agentforce Sales:** Reviewers highlight customizable dashboards, real-time analytics, and strong reporting capabilities, with Meets Requirements score of 8.8. - **Zoho:** 86 reviews mention reporting, with frequent praise for detailed reports, analytics, and data visualization; Meets Requirements score is 8.4. Alternatives **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) **Zoho CRM Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews)