# Zapier vs n8n Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zapier excels in its ability to connect thousands of apps without any coding, making it a favorite for users looking to automate repetitive tasks. Many users appreciate how it saves hours of manual work, such as automating the process of saving email attachments to cloud storage.
- **Users say** that n8n stands out for its flexibility, allowing users to automate complex workflows without extensive coding. The platform's open-source nature enables self-hosting, which is a significant advantage for businesses that prefer to manage their own infrastructure.
- **Reviewers mention** that Zapier's implementation process is notably quick and user-friendly, with an intuitive onboarding wizard that simplifies setup. This ease of use is frequently highlighted, especially by those who may not have a technical background.
- **According to verified reviews** , n8n users appreciate the extensive library of nodes available for various services, which allows for comprehensive automation solutions. Users have noted that if a specific node is not available, they can easily create one using the API or code node, enhancing customization.
- **G2 reviewers highlight** that while Zapier has a higher overall satisfaction score, n8n's users rate it slightly better in terms of meeting their specific workflow requirements. This suggests that n8n may be more adaptable for users with unique automation needs.
- **Users report** that Zapier's quality of support is generally reliable, with many finding it helpful for troubleshooting and integration issues. In contrast, n8n users have noted that while support is decent, it may not be as robust, particularly for those who are new to the platform.



| | Zapier | n8n | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,062 | 283 | 
| **Largest Market Segment** | Small-Business (71.4% of reviews) | Small-Business (79.7% of reviews) | 
| **Entry Level Price** | Free | €20.00 Per Month | 

---
## Top Pros & Cons

### Zapier

Pros:
- Ease of Use (302 reviews)
- Automation (273 reviews)

Cons:
- Expensive (125 reviews)
- Complexity (107 reviews)

### n8n

Pros:
- Ease of Use (77 reviews)
- Automation (72 reviews)

Cons:
- Learning Curve (41 reviews)
- Difficult Learning (24 reviews)

---
## Ratings Comparison
| Rating | Zapier | n8n | 
|---|---|---|
  | **Meets Requirements** | 9.0 (1728 reviews) | 9.1 (239 reviews) | 
  | **Ease of Use** | 8.6 (1760 reviews) | 8.4 (256 reviews) | 
  | **Ease of Setup** | 8.6 (1248 reviews) | 8.1 (247 reviews) | 
  | **Ease of Admin** | 8.8 (775 reviews) | 8.4 (98 reviews) | 
  | **Quality of Support** | 8.4 (1430 reviews) | 8.1 (175 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (726 reviews) | 8.4 (81 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1665 reviews) | 9.5 (228 reviews) | 

---
## Pricing

### Zapier

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals starting out with automation.

Key Features:
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor

[Browse all 5 editions](https://www.g2.com/products/zapier/pricing)

#### Free Trial

Yes

### n8n

#### Entry-Level Pricing

Plan: Cloud Starter

Price: €20.00 Per Month

Description: Perfect for getting started quickly and seeing the power of n8n

Key Features:
- 2,500 workflow executions with unlimited steps
- 5 active workflows
- 1 shared project

[Browse all 3 editions](https://www.g2.com/products/n8n/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Zapier** | 8.6/10 | 939 |
| **n8n** | 8.4/10 | 197 |

#### Development 

| Feature | Zapier | n8n | 
|---|---|---|
| **Real-Time Integration** | 9.1 (727 reviews) | 8.9 (130 reviews) | 
| **API Designer** | 8.3 (362 reviews) ✓ Verified | 8.1 (114 reviews) | 
| **Flow Designer** | 9.0 (488 reviews) ✓ Verified | 9.3 (160 reviews) | 
| **Pre-Built Connectors** | 9.2 (534 reviews) ✓ Verified | 8.9 (148 reviews) | 
| **Custom Connectors** | 8.5 (371 reviews) ✓ Verified | 8.6 (123 reviews) | 
| **Reusable connectors** | 8.7 (354 reviews) | 8.7 (116 reviews) | 
| **Multi - tenant architecture** | 8.0 (319 reviews) | 7.7 (104 reviews) | 

#### Management 

| Feature | Zapier | n8n | 
|---|---|---|
| **Monitoring & Notification** | 8.7 (391 reviews) ✓ Verified | 8.1 (112 reviews) | 
| **Routing And Orchestration** | 8.5 (395 reviews) ✓ Verified | 8.8 (133 reviews) | 
| **Data Mapping** | 8.6 (366 reviews) ✓ Verified | 8.5 (121 reviews) | 
| **Data Transformation** | 8.6 (355 reviews) ✓ Verified | 8.6 (121 reviews) | 
| **API Management** | 8.4 (324 reviews) | 8.5 (104 reviews) | 

#### Security

| Feature | Zapier | n8n | 
|---|---|---|
| **Data Encryption** | 8.7 (329 reviews) ✓ Verified | 8.0 (102 reviews) | 
| **Security Standards** | 8.8 (331 reviews) ✓ Verified | 7.8 (99 reviews) | 
| **Communication Protocol** | 8.7 (322 reviews) ✓ Verified | 8.3 (100 reviews) | 

#### Integration Options

| Feature | Zapier | n8n | 
|---|---|---|
| **Data Virtualization** | 8.7 (320 reviews) ✓ Verified | 8.3 (101 reviews) | 
| **Managed File Transfers** | 8.4 (314 reviews) ✓ Verified | 8.3 (101 reviews) | 
| **Big Data Processing** | 8.0 (308 reviews) ✓ Verified | 7.6 (99 reviews) | 
| **EDI** | 8.0 (292 reviews) ✓ Verified | Feature Not Available | 

#### Deployment 

| Feature | Zapier | n8n | 
|---|---|---|
| **Hybrid** | 8.1 (291 reviews) | 8.2 (120 reviews) | 
| **Cloud to Cloud** | 8.6 (304 reviews) | 8.3 (109 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Zapier** | 8.4/10 | 59 |
| **n8n** | N/A | N/A |

#### Customization - AI Agent Builders

| Feature | Zapier | n8n | 
|---|---|---|
| **Natural Language Configuration** | 8.5 (43 reviews) | Not enough data | 
| **Tone Customization** | 8.5 (40 reviews) | Not enough data | 
| **Security Guardrails** | 8.2 (39 reviews) | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Zapier | n8n | 
|---|---|---|
| **Omni-channel Support** | 8.5 (42 reviews) | Not enough data | 
| **Agent Branding** | 8.2 (39 reviews) | Not enough data | 
| **Proactive Response Capabilities** | 8.2 (37 reviews) | Not enough data | 
| **Seamless Human Escalation** | 7.9 (37 reviews) | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Zapier | n8n | 
|---|---|---|
| **Analytics & Reporting** | 7.9 (39 reviews) | Not enough data | 
| **Contextual Awareness** | 7.7 (37 reviews) | Not enough data | 
| **Data Privacy Compliance** | 8.0 (35 reviews) | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Zapier | n8n | 
|---|---|---|
| **Workflow Automation** | 9.0 (46 reviews) | Not enough data | 
| **API Usage** | 8.7 (39 reviews) | Not enough data | 
| **Platform Interoperability** | 8.7 (36 reviews) | Not enough data | 
| **CRM Data Integration** | 8.7 (43 reviews) | Not enough data | 

### AI Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Zapier** | 7.7/10 | 27 |
| **n8n** | N/A | N/A |

#### Workflow Design & Integration - AI Orchestration

| Feature | Zapier | n8n | 
|---|---|---|
| **Dependency Management** | 8.4 (24 reviews) | Not enough data | 
| **Workflow Coordination** | 9.2 (25 reviews) | Not enough data | 
| **Multi-Provider API Connectivity** | 8.4 (26 reviews) | Not enough data | 
| **Multi-Step Workflow Creation** | 8.8 (25 reviews) | Not enough data | 
| **Enterprise System Integration** | 8.0 (23 reviews) | Not enough data | 
| **Real-Time Data Pipelines** | 8.2 (23 reviews) | Not enough data | 

#### Performance Optimization & Analytics - AI Orchestration

| Feature | Zapier | n8n | 
|---|---|---|
| **Workflow Performance Dashboards** | 7.2 (23 reviews) | Not enough data | 
| **Workflow Reporting** | 7.2 (24 reviews) | Not enough data | 
| **Resource Utilization Monitoring** | 7.5 (23 reviews) | Not enough data | 
| **Computational Resource Management** | 7.0 (23 reviews) | Not enough data | 
| **Dynamic Scaling** | 7.1 (23 reviews) | Not enough data | 
| **Component Monitoring** | 7.3 (22 reviews) | Not enough data | 

#### Governance & Compliance Controls - AI Orchestration

| Feature | Zapier | n8n | 
|---|---|---|
| **Regulatory Compliance** | 7.3 (22 reviews) | Not enough data | 
| **Governance Policy Enforcement** | 7.2 (22 reviews) | Not enough data | 
| **Role-Based Access Control** | 7.6 (22 reviews) | Not enough data | 
| **Audit Trail Management** | 7.3 (21 reviews) | Not enough data | 
| **Security Protocols** | 7.3 (22 reviews) | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Zapier** | 8.1/10 | 130 |
| **n8n** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | Zapier | n8n | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (110 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (121 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (89 reviews) | Not enough data | 
| **Decision Making** | 7.6 (92 reviews) | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Zapier** | N/A | N/A |
| **n8n** | 8.1/10 | 91 |

#### Automation

| Feature | Zapier | n8n | 
|---|---|---|
| **Workflow Mapping** | Not enough data | 9.2 (83 reviews) | 
| **Workflow Automation** | Not enough data | 9.4 (86 reviews) | 
| **Automated Remediation** | Not enough data | 8.2 (76 reviews) | 
| **Log Monitoring** | Not enough data | 7.8 (71 reviews) | 

#### Orchestration

| Feature | Zapier | n8n | 
|---|---|---|
| **Security Orchestration** | Not enough data | 7.6 (72 reviews) | 
| **Data Collection** | Not enough data | 8.6 (71 reviews) | 
| **Threat Intelligence** | Not enough data | 7.5 (67 reviews) | 
| **Data Visualization** | Not enough data | 7.3 (71 reviews) | 

#### Response

| Feature | Zapier | n8n | 
|---|---|---|
| **Alerting** | Not enough data | 8.3 (72 reviews) | 
| **Performance Baselin** | Not enough data | 7.6 (68 reviews) | 
| **High Availability/Disaster Recovery** | Not enough data | 7.5 (71 reviews) | 

---
## Categories
**Shared Categories (2):** [iPaaS Software](https://www.g2.com/categories/ipaas), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders)

**Unique to Zapier (3):** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [API Marketplaces](https://www.g2.com/categories/api-marketplace), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)

**Unique to n8n (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)


---
## Reviewer Demographics

### By Company Size

| Segment | Zapier | n8n | 
|---|---|---|
| **Small-Business** | 71.4% | 79.7% | 
| **Mid-Market** | 24.0% | 18.1% | 
| **Enterprise** | 4.6% | 2.2% | 

### By Industry

#### Zapier

- **Marketing and Advertising:** 16.6%
- **Information Technology and Services:** 10.3%
- **Computer Software:** 9.2%
- **Real Estate:** 3.9%
- **Financial Services:** 3.7%
- **Internet:** 3.7%
- **Health, Wellness and Fitness:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Consulting:** 2.3%
- **Higher Education:** 2.2%
- **Other:** 42.3%

#### n8n

- **Computer Software:** 19.0%
- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 9.9%
- **Consulting:** 5.3%
- **Financial Services:** 3.8%
- **Real Estate:** 2.7%
- **Computer & Network Security:** 2.3%
- **Internet:** 1.9%
- **Automotive:** 1.9%
- **Hospital & Health Care:** 1.5%
- **Other:** 38.8%

---
## Alternatives

### Alternatives to Zapier

- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (746 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (704 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (303 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews)
- [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews)
- [IFTTT](https://www.g2.com/products/ifttt/reviews) — 4.5/5 stars (117 reviews)

### Alternatives to n8n

- [Tines](https://www.g2.com/products/tines/reviews) — 4.7/5 stars (400 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (303 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [Activepieces](https://www.g2.com/products/activepieces/reviews) — 4.8/5 stars (142 reviews)
- [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews) — 4.3/5 stars (103 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (746 reviews)
- [Albato](https://www.g2.com/products/albato/reviews) — 4.6/5 stars (509 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)

---
## Top Discussions

### Zapier

- Title: [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) — 4 comments
  > **Top comment:** "Yes"
- Title: [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) — 3 comments
  > **Top comment:** "To connect different services that a business may use. It also allows you gives you more time by automating processes. "
- Title: [What is the best way to implement this system in a small business?](https://www.g2.com/discussions/11974-what-is-the-best-way-to-implement-this-system-in-a-small-business) — 3 comments, 1 upvote
  > **Top comment:** "The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
"
- Title: [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) — 2 comments
  > **Top comment:** "Zapier offers several pricing tiers based on usage requirements. The higher the usage needed, the higher the cost. They also offer a discount to pay annually..."
- Title: [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) — 2 comments
  > **Top comment:** "Its good, but expensive.
Easy to use and to create zaps."

### n8n

- Title: [What does n8n do?](https://www.g2.com/discussions/what-does-n8n-do) — 2 comments *(includes official response)*
  > **Top comment:** "n8n is a platform that integrates with other apps, to automate processes between them. We give you the tool that allows you to build whatever automation you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/zapier-vs-n8n)