G2 reviewers report that Zanda (formerly Power Diary) excels in user experience, with a high satisfaction rating of 4.7 stars. Users appreciate its intuitive interface, stating that it "streamlines my online booking process" and "everything is organized," making daily tasks much easier compared to eClinicalWorks, which has a lower rating of 3.7 stars.
According to verified reviews, Zanda's implementation process is notably smoother, with users highlighting its "easy to use" nature and effective onboarding. In contrast, eClinicalWorks has faced criticism for its setup challenges, which can hinder new users from getting started quickly.
Users say that Zanda provides exceptional support, reflected in its high quality of support score. Reviewers mention that the support team is consistently helpful, enhancing the overall experience. eClinicalWorks, however, has received feedback indicating that its support could be improved, with users expressing some frustration in this area.
Reviewers mention that Zanda's automation features, such as the intake form process and appointment scheduling, save significant time for practitioners. Users have noted that these features allow clients to create their own appointments, which is a major time-saver. eClinicalWorks, while functional, does not offer the same level of automation, leading to more manual processes.
According to recent user feedback, Zanda's commitment to client privacy and confidentiality is a standout feature, making it a preferred choice for many users. eClinicalWorks, while it does provide essential privacy measures, does not receive the same level of praise in this area, which could be a concern for some practices.
G2 reviewers highlight that Zanda's overall product direction and feature updates are well-received, with users feeling confident in the software's future. In contrast, eClinicalWorks has been noted for having a less favorable perception regarding its product direction, which may lead to concerns about long-term viability and innovation.
Pricing
Entry-Level Pricing
Zanda (formerly Power Diary)
Free Trial
Free Trial
1 - Unlimited Practitioners During Free Trial
All features available (excluding SMS where applicable)
What is the best way to integrate other apps in the software?
1 Comment
FH
Hi Gerald, there are several integrations built in which can simply be turned on from within the app. What were you wanting to integrate with?Read more
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