Compare Neon CRM vs Servant Keeper

See this
comparison of Neon CRM vs. Servant Keeper
based on data from user reviews. Neon CRM rates 4.1/5 stars with 47 reviews. Servant Keeper rates 4.1/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
1,000 people
$110
per month
Small Church
$250
 
25,000 people
$410
per month
Standard
$499
one time initial license fee
 
15,000 people
$310
per month
Seat License
$50
per additional computer
 
5,000 people
$210
per month
 
Free Trial
Free Trial Unavailable
Neon CRM
1,000 people
$110per month
25,000 people
$410per month
15,000 people
$310per month
5,000 people
$210per month
Free Trial
Servant Keeper
Small Church
$250
Standard
$499one time initial license fee
Seat License
$50per additional computer
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.5
Ease of Use
Ease of Use
8.0
7.3
Ease of Setup
Ease of Setup
8.0
7.6
Ease of Admin
Ease of Admin
8.4
8.3
Quality of Support
Quality of Support
9.0
7.4
Ease of Doing Business With
Ease of Doing Business With
9.4
8.7
Product Direction (% positive)
Product Direction (% positive)
8.9
8.2
Meets Requirements
Neon CRM
8.7
Servant Keeper
8.5
Ease of Use
Neon CRM
8.0
Servant Keeper
7.3
Ease of Setup
Neon CRM
8.0
Servant Keeper
7.6
Ease of Admin
Neon CRM
8.4
Servant Keeper
8.3
Quality of Support
Neon CRM
9.0
Servant Keeper
7.4
Ease of Doing Business With
Neon CRM
9.4
Servant Keeper
8.7
Product Direction (% positive)
Neon CRM
8.9
Servant Keeper
8.2

Features

Administration
Reporting
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Interaction Tracking
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Automation
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Donor Profiles
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Fundraising
Campaign Management
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Online Donation Portal
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Event Planning
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Recurring Donations
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Peer-to-peer Fundraising
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Mobile Capabilities
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Marketing
Email Marketing
Neon CRM
Not enough data available
Servant Keeper
Not enough data available
Direct Mail Tools
Neon CRM
Not enough data available
Servant Keeper
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.9%
93.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
12.8%
0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.4%
6.7%
Neon CRM
Small-Business
80.9%
Mid-Market
12.8%
Enterprise
6.4%
Servant Keeper
Small-Business
93.3%
Mid-Market
0%
Enterprise
6.7%

Reviewers' Industry

 
Non-Profit Organization Management
42.6%
Religious Institutions
73.3%
 
Higher Education
8.5%
Non-Profit Organization Management
13.3%
 
Information Technology and Services
4.3%
Performing Arts
6.7%
 
Hospital & Health Care
4.3%
Higher Education
6.7%
 
Fund-Raising
4.3%
 
Other
36.2%
Other
0.0%
Neon CRM
Non-Profit Organization Management
42.6%
Higher Education
8.5%
Information Technology and Services
4.3%
Hospital & Health Care
4.3%
Fund-Raising
4.3%
Other
36.2%
Servant Keeper
Religious Institutions
73.3%
Non-Profit Organization Management
13.3%
Performing Arts
6.7%
Higher Education
6.7%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Rosa Y.
Administrator in Religious Institutions

I have been using Servant Keeper for over 10 years now. I like it that it keeps all my information up to date. It is easy to use. I use the desktop software. It is easy to transfer files using CSV spreadsheets. I can send statements by mail or email. I...

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

User in Non-Profit Organization Management

There is a lot I didn’t enjoy. First, it is not user friendly MAC systems. It is not easy to create and generate new reports. Mail merges were also difficult unless you were very familiar with the process. It was quite glitchy.

 
Neon CRM
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

Servant Keeper
Most Helpful Favorable Review
Rosa Y.
Administrator in Religious Institutions

I have been using Servant Keeper for over 10 years now. I like it that it keeps all my information up to date. It is easy to use. I use the desktop software. It is easy to transfer files using CSV spreadsheets. I can send statements by mail or email. I...

Most Helpful Critical Review
User in Non-Profit Organization Management

There is a lot I didn’t enjoy. First, it is not user friendly MAC systems. It is not easy to create and generate new reports. Mail merges were also difficult unless you were very familiar with the process. It was quite glitchy.

Screenshots

 
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No screenshots provided
Servant Keeper
No screenshots provided
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