Compare Neon CRM vs Salsa CRM

See this
comparison of Neon CRM vs. Salsa CRM
based on data from user reviews. Neon CRM rates 4.2/5 stars with 46 reviews. Salsa CRM rates 4.0/5 stars with 79 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
1,000 people
$110
per month
 
15,000 people
$310
per month
 
5,000 people
$210
per month
 
25,000 people
$410
per month
 
Free Trial
Free Trial Unavailable
Neon CRM
1,000 people
$110per month
15,000 people
$310per month
5,000 people
$210per month
25,000 people
$410per month
Free Trial
Salsa CRM
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
7.9
Ease of Use
Ease of Use
8.0
7.1
Ease of Setup
Ease of Setup
8.0
7.0
Ease of Admin
Ease of Admin
8.4
7.7
Quality of Support
Quality of Support
9.0
8.1
Ease of Doing Business With
Ease of Doing Business With
9.4
8.2
Product Direction (% positive)
Product Direction (% positive)
8.9
8.0
Meets Requirements
Neon CRM
8.7
Salsa CRM
7.9
Ease of Use
Neon CRM
8.0
Salsa CRM
7.1
Ease of Setup
Neon CRM
8.0
Salsa CRM
7.0
Ease of Admin
Neon CRM
8.4
Salsa CRM
7.7
Quality of Support
Neon CRM
9.0
Salsa CRM
8.1
Ease of Doing Business With
Neon CRM
9.4
Salsa CRM
8.2
Product Direction (% positive)
Neon CRM
8.9
Salsa CRM
8.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
80.4%
72.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
13.0%
24.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.5%
4.0%
Neon CRM
Small-Business
80.4%
Mid-Market
13.0%
Enterprise
6.5%
Salsa CRM
Small-Business
72.0%
Mid-Market
24.0%
Enterprise
4.0%

Reviewers' Industry

 
Non-Profit Organization Management
40.0%
Non-Profit Organization Management
45.8%
 
Higher Education
10.0%
Individual & Family Services
6.3%
 
Philanthropy
4.0%
Philanthropy
4.2%
 
Information Technology and Services
4.0%
Political Organization
3.1%
 
Hospital & Health Care
4.0%
Management Consulting
3.1%
 
Other
38.0%
Other
37.5%
Neon CRM
Non-Profit Organization Management
40.0%
Higher Education
10.0%
Philanthropy
4.0%
Information Technology and Services
4.0%
Hospital & Health Care
4.0%
Other
38.0%
Salsa CRM
Non-Profit Organization Management
45.8%
Individual & Family Services
6.3%
Philanthropy
4.2%
Political Organization
3.1%
Management Consulting
3.1%
Other
37.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

G2 User

We use Donor Pro and are very happy with its features. The training and help desk are outstanding. They are very patient and focused on great customer service!

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

G2 User in Civic & Social Organization

The tech support is really lacking. It takes a LONG time to get an response and the fact that you have to go back and forth over email 1 question at a time means a simple questions or issue can take DAYS to resolve. The system is really complicated and even...

 
Neon CRM
Most Helpful Favorable Review
Ilana D.
User in Environmental Services

I love that Neon is cloud-based, so we can access it from anywhere, whether working at home, out in the field, or in the office. I also like that it performs so many functions -- we use it to manage memberships, receive and track donations, register people...

Most Helpful Critical Review
Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

Salsa CRM
Most Helpful Favorable Review
G2 User

We use Donor Pro and are very happy with its features. The training and help desk are outstanding. They are very patient and focused on great customer service!

Most Helpful Critical Review
G2 User in Civic & Social Organization

The tech support is really lacking. It takes a LONG time to get an response and the fact that you have to go back and forth over email 1 question at a time means a simple questions or issue can take DAYS to resolve. The system is really complicated and even...

Screenshots

 
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Videos

 No videos provided

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Neon CRM
No videos provided
Salsa CRM

Online Supporter Engagement and Constituent Relationship Management. Unified at Last!

See how Salsa Engage and Salsa CRM work seamlessly together to help you target, connect, convert, and optimize all of your communications and development activities.

This demo video will show you a high level overview of Salsa's donor management, digital marketing, online fundraising, online advocacy, and peer to peer fundraising tools.

Downloads

 No downloads provided
Neon CRM
No downloads provided
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