Compare Yext vs BirdEye

See this
comparison of Yext vs. BirdEye
based on data from user reviews. Yext rates 4.0/5 stars with 61 reviews. BirdEye rates 4.7/5 stars with 433 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
Yext
Free Trial
BirdEye
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.3
9.3
Ease of Use
Ease of Use
8.2
9.4
Ease of Setup
Ease of Setup
8.2
9.1
Ease of Admin
Ease of Admin
8.2
9.4
Quality of Support
Quality of Support
8.3
9.4
Ease of Doing Business With
Ease of Doing Business With
8.1
9.6
Product Direction (% positive)
Product Direction (% positive)
7.6
9.5
Meets Requirements
Yext
8.3
BirdEye
9.3
Ease of Use
Yext
8.2
BirdEye
9.4
Ease of Setup
Yext
8.2
BirdEye
9.1
Ease of Admin
Yext
8.2
BirdEye
9.4
Quality of Support
Yext
8.3
BirdEye
9.4
Ease of Doing Business With
Yext
8.1
BirdEye
9.6
Product Direction (% positive)
Yext
7.6
BirdEye
9.5

Features

Consumer Intelligence
Customer Feedback
Yext
8.5
BirdEye
9.2
Competitive Intelligence
Yext
7.6
BirdEye
9.0
Sentiment Analysis
Yext
7.9
BirdEye
8.9
Reporting
Revenue Reporting
Yext
7.5
BirdEye
10.0
Corporate Reporting
Yext
8.3
BirdEye
9.1
Dashboard
Yext
8.7
BirdEye
9.1
Media Monitoring
Social Networks Monitoring
Yext
8.1
BirdEye
9.0
Social Media Management
Yext
8.0
BirdEye
9.1
Digital Media Monitoring
Yext
7.9
BirdEye
8.8
In-House Management
Employee Performance
Yext
7.8
BirdEye
9.3
Team Workflow
Yext
8.9
BirdEye
9.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
32.8%
72.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
19.7%
20.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
47.5%
6.5%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%
BirdEye
Small-Business
72.8%
Mid-Market
20.7%
Enterprise
6.5%

Reviewers' Industry

 
Marketing and Advertising
19.6%
Hospital & Health Care
12.8%
 
Hospital & Health Care
9.3%
Medical Practice
9.8%
 
Retail
7.2%
Health, Wellness and Fitness
8.8%
 
Restaurants
7.2%
Marketing and Advertising
8.1%
 
Financial Services
6.2%
Construction
7.3%
 
Other
50.5%
Other
53.3%
Yext
Marketing and Advertising
19.6%
Hospital & Health Care
9.3%
Retail
7.2%
Restaurants
7.2%
Financial Services
6.2%
Other
50.5%
BirdEye
Hospital & Health Care
12.8%
Medical Practice
9.8%
Health, Wellness and Fitness
8.8%
Marketing and Advertising
8.1%
Construction
7.3%
Other
53.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Marketing and Advertising

Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their...

Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

 
Yext
Most Helpful Favorable Review
Kyle A.
Consultant in Internet

Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.

Most Helpful Critical Review
G2 User in Marketing and Advertising

Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their...

BirdEye
Most Helpful Favorable Review
Erin H.
Administrator in Retail

BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time. I will say though that the absolutely best part of BirdEye is their team. Every person is super responsive and knowledgeable. I can't wait to continue...

Most Helpful Critical Review
Monica B.
Administrator in Publishing

If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.

Screenshots

 
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Videos

 

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Yext
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Downloads

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Yext
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