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Compare Workiz and Zuper 
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At a Glance
Market Segments
Small-Business (95.7% of reviews)
Small-Business (54.2% of reviews)
Entry-Level Pricing
$187.00 1 Members Per Month
Contact Us 1 User Per Year
Workiz
Star Rating
(221)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
$187.00 1 Members Per Month
Browse all 4 pricing plansZuper
Star Rating
(152)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zuper excels in quality of support with a score of 9.6, while Workiz, with a score of 8.7, has been noted to have slower response times, which can be critical for small businesses needing immediate assistance.
- Reviewers mention that Zuper's ease of setup is rated lower at 8.1 compared to Workiz's 8.9, indicating that users find Workiz more straightforward to implement, which is essential for businesses looking to minimize downtime during onboarding.
- G2 users highlight that Workiz offers superior client notifications with a score of 8.8, while Zuper's score of 8.0 suggests that users may not receive timely updates, potentially impacting customer satisfaction.
- Users on G2 report that Zuper's AI text summarization feature scores 6.8, which is lower than Workiz's 7.4, indicating that Workiz may provide more effective tools for summarizing job details, a feature that can save time for field workers.
- Reviewers mention that Zuper's reporting capabilities score 8.0, while Workiz's score of 8.3 suggests that users find Workiz's reports more insightful and easier to interpret, which is crucial for tracking business performance.
- Users say that while both products have strong dispatch features, Workiz's score of 8.8 indicates a more robust functionality that allows for better resource allocation and scheduling, which is vital for operational efficiency.
Pricing
Entry-Level Pricing
Workiz
Kickstart
$187.00
1 Members Per Month
The perfect starter kit.
- Scheduling
- 2 Automations
- Jobs, estimates & invoices
Zuper
Starter
Contact Us
1 User Per Year
Get the essentials to manage jobs, track technicians, collaborate, and handle inventory and payments with ease.
- Manage one-off and recurring jobs with ease.
- Track technicians live via mobile and desktop apps.
- Customize job notes, statuses, and checklists.
Free Trial
Workiz
Free Trial is available
Zuper
No trial information availableRatings
Meets Requirements
8.7
158
8.8
112
Ease of Use
8.8
163
8.9
118
Ease of Setup
8.7
127
8.1
115
Ease of Admin
9.1
105
8.8
96
Quality of Support
8.7
157
9.6
113
Has the product been a good partner in doing business?
9.0
107
9.4
96
Product Direction (% positive)
9.3
137
9.9
109
Features by Category
Generative AI
7.8
45
Feature Not Available
6.3
25
Feature Not Available
Before the Job
8.5
117
8.1
90
8.8
112
8.6
92
8.7
111
8.3
88
8.4
103
7.9
84
On the Job
8.3
107
7.9
89
8.3
113
8.5
91
7.6
77
8.0
80
8.7
110
8.1
79
8.2
99
6.9
70
After the Job
8.3
109
8.1
85
8.3
105
7.9
84
8.8
112
7.1
72
8.1
91
8.0
80
Agentic AI - Field Service Management
8.6
7
8.8
10
7.9
7
8.5
10
8.3
7
9.0
10
Categories
Categories
Shared Categories
Workiz and Zuper are categorized as Field Service Management
Unique Categories
Workiz has no unique categories
Zuper has no unique categories
Reviews
Reviewers' Company Size
Workiz
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
33.3%
Consumer Services
23.8%
Transportation/Trucking/Railroad
4.8%
Electrical/Electronic Manufacturing
4.3%
Retail
3.8%
Other
30.0%
Information Technology and Services
9.7%
Consumer Services
9.7%
Construction
9.7%
Facilities Services
6.9%
Retail
4.2%
Other
59.7%
Alternatives
Discussions
How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??
1 Comment
TE
Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call...Read more
How much is Workiz software?
1 Comment
KC
My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly...Read more
What is Zuper Pro used for?
1 Comment
Official Response from Zuper
Zuper is used to optimize service operations, enhance workforce productivity, and deliver exceptional customer service.
Zuper is the most flexible field...Read more
Zuper has no more discussions with answers
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