# Workbooks vs Zoho CRM Plus Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Workbooks excels as a comprehensive all-in-one CRM solution, with users appreciating its ability to unify various business functions like CRM, sales automation, and customer support into a single platform. This integration helps users avoid the hassle of switching between multiple tools, making their workflow more efficient.
- **Users say** that Zoho CRM Plus stands out for its seamless integration of customer experience management, providing a clear view of lead progression from marketing to sales. This feature is particularly beneficial for organizations looking to streamline their processes and improve overall efficiency.
- **Reviewers mention** that while Workbooks offers a solid user experience, some users have encountered challenges with configuration, which can impact their ability to tailor the software to specific workflow needs. However, many still find the platform's step-by-step guidance helpful during onboarding.
- **According to verified reviews** , Zoho CRM Plus is praised for its user-friendly features, with many users highlighting the ease of managing funnels and workflows. This intuitive design contributes to a smoother user experience, making it easier for teams to adapt and utilize the software effectively.
- **G2 reviewers note** that Workbooks has a strong focus on customer support, with users appreciating the quality of assistance they receive. This support is crucial for businesses that may need help navigating the complexities of a comprehensive CRM system.
- **Users report** that Zoho CRM Plus, while slightly more expensive, offers a robust set of features that justify the cost, particularly for businesses that require advanced analytics and reporting capabilities. This investment can lead to better insights and decision-making for organizations looking to enhance their sales and marketing strategies.



| | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 574 | 130 | 
| **Largest Market Segment** | Small-Business (60.6% of reviews) | Small-Business (56.6% of reviews) | 
| **Entry Level Price** | Free | $57.00 Per Month | 

---
## Top Pros & Cons

### Workbooks

Pros:
- Ease of Use (16 reviews)
- Reporting (8 reviews)

Cons:
- Learning Curve (8 reviews)
- Limitations (6 reviews)

### Zoho CRM Plus

Pros:
- Ease of Use (28 reviews)
- Efficiency (18 reviews)

Cons:
- Learning Curve (23 reviews)
- Overwhelming Experience (9 reviews)

---
## Ratings Comparison
| Rating | Workbooks | Zoho CRM Plus | 
|---|---|---|
  | **Meets Requirements** | 8.4 (468 reviews) | 8.8 (97 reviews) | 
  | **Ease of Use** | 8.4 (472 reviews) | 8.6 (99 reviews) | 
  | **Ease of Setup** | 7.9 (228 reviews) | 8.3 (79 reviews) | 
  | **Ease of Admin** | 8.2 (235 reviews) | 8.5 (33 reviews) | 
  | **Quality of Support** | 8.6 (432 reviews) | 8.6 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (222 reviews) | 8.6 (32 reviews) | 
  | **Product Direction (% positive)** | 8.7 (460 reviews) | 9.2 (91 reviews) | 

---
## Pricing

### Workbooks

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Free forever

Key Features:
- 2 users
- 1 database
- 1GB free storage

[Browse all 4 editions](https://www.g2.com/products/workbooks/pricing)

#### Free Trial

Yes

### Zoho CRM Plus

#### Entry-Level Pricing

Plan: Zoho CRM Plus

Price: $57.00 Per Month

Description: Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey. 

Key Features:
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management

[Learn more about Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | 8.1/10 | 428 |
| **Zoho CRM Plus** | 8.3/10 | 80 |

#### Sales Force Automation

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Contact & Account Management** | 8.5 (345 reviews) ✓ Verified | 8.8 (62 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.0 (207 reviews) | 7.9 (50 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.2 (318 reviews) ✓ Verified | 8.4 (56 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.2 (346 reviews) ✓ Verified | 8.5 (55 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.9 (219 reviews) ✓ Verified | 8.2 (46 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (282 reviews) ✓ Verified | 8.4 (49 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.9 (252 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (248 reviews) ✓ Verified | 8.1 (49 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (255 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Email Marketing** | 7.9 (269 reviews) ✓ Verified | 8.2 (52 reviews) ✓ Verified | 
| **Campaign Management** | 7.8 (290 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Lead Management** | 8.0 (309 reviews) ✓ Verified | 8.7 (56 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.0 (215 reviews) ✓ Verified | 8.3 (48 reviews) ✓ Verified | 

#### Customer Support

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Case Management** | 8.4 (277 reviews) ✓ Verified | 8.3 (50 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (245 reviews) ✓ Verified | 8.1 (54 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (265 reviews) ✓ Verified | 8.0 (55 reviews) ✓ Verified | 
| **Call Center Features** | 8.1 (201 reviews) ✓ Verified | 7.6 (50 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (208 reviews) ✓ Verified | 8.1 (54 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Reporting** | 8.2 (343 reviews) ✓ Verified | 8.7 (63 reviews) ✓ Verified | 
| **Dashboards** | 8.1 (343 reviews) ✓ Verified | 8.6 (62 reviews) ✓ Verified | 
| **Forecasting** | 8.0 (253 reviews) ✓ Verified | 8.4 (50 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Social Collaboration Features** | 7.8 (168 reviews) ✓ Verified | 8.4 (52 reviews) ✓ Verified | 
| **Social Network Integration** | 7.7 (165 reviews) ✓ Verified | 8.2 (51 reviews) ✓ Verified | 
| **Mobile User Support** | 7.5 (207 reviews) ✓ Verified | 8.4 (49 reviews) ✓ Verified | 

#### Platform

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Customization** | 8.4 (186 reviews) ✓ Verified | 8.6 (42 reviews) ✓ Verified | 
| **Workflow Capability** | 8.2 (155 reviews) ✓ Verified | 8.6 (42 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.5 (184 reviews) ✓ Verified | 8.3 (38 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (107 reviews) ✓ Verified | 8.0 (35 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.3 (108 reviews) ✓ Verified | 8.0 (36 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (129 reviews) ✓ Verified | 8.0 (37 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.5 (187 reviews) ✓ Verified | 8.5 (39 reviews) ✓ Verified | 
| **Output Document Generation** | 8.2 (144 reviews) ✓ Verified | 8.3 (36 reviews) ✓ Verified | 

#### Integration

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (183 reviews) ✓ Verified | 8.3 (37 reviews) ✓ Verified | 
| **Integration APIs** | 8.2 (137 reviews) ✓ Verified | 8.1 (38 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (113 reviews) | 8.1 (36 reviews) ✓ Verified | 

#### Generative AI

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | 6.7 (16 reviews) | 8.2 (29 reviews) | 

#### Agentic AI - CRM

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (16 reviews) | 
| **Decision Making** | Not enough data | 8.4 (16 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Lead Generation

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Lead Facilitation

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | N/A | N/A |
| **Zoho CRM Plus** | N/A | N/A |

#### Platform Basics

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Not enough data | 
| **Journey Optimization** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Journey Reporting** | Not enough data | Not enough data | 
| **Trends Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 
| **Advanced Data Filtering** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Journey Mapping** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Automated Alerts** | Not enough data | Not enough data | 

#### Agentic AI - Customer Journey Analytics

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | 7.6/10 | 15 |
| **Zoho CRM Plus** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Lead Opportunity** | 7.5 (12 reviews) | Not enough data | 
| **Lead Assignment** | 8.2 (13 reviews) | Not enough data | 
| **Pipeline Acceleration** | 7.6 (11 reviews) | Not enough data | 

#### Discovery

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Lead Management** | 8.1 (13 reviews) | Not enough data | 
| **Scoring/Ranking** | 7.4 (12 reviews) | Not enough data | 
| **Lead Context** | 7.5 (12 reviews) | Not enough data | 

#### Management

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Conversion Viability** | 7.9 (11 reviews) | Not enough data | 
| **Workflow** | 7.1 (11 reviews) | Not enough data | 

#### Platform

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Data Synchronization** | 7.3 (14 reviews) | Not enough data | 
| **Analysis** | 7.5 (14 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | 7.4/10 | 15 |
| **Zoho CRM Plus** | 8.3/10 | 7 |

#### Agentic AI - Sales Performance Management

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (7 reviews) | 

#### Incentives

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Badges** | 6.7 (9 reviews) | 8.3 (6 reviews) | 
| **Triggers** | 6.7 (8 reviews) | 8.6 (6 reviews) | 
| **Commission Calculator** | 6.3 (9 reviews) | 7.5 (6 reviews) | 
| **Leaderboards** | 7.1 (12 reviews) | 8.9 (6 reviews) | 

#### Personalization

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Profiles** | 7.3 (10 reviews) | 8.8 (7 reviews) | 
| **Custom Reports** | 8.6 (12 reviews) | 9.0 (7 reviews) | 
| **Dashboards** | 8.5 (14 reviews) | 8.6 (6 reviews) | 
| **Goal Setting** | 6.9 (9 reviews) | 8.3 (6 reviews) | 

#### Administrative

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Integration** | 8.0 (11 reviews) | 8.3 (6 reviews) | 
| **Employee Structure** | 7.6 (11 reviews) | 7.8 (6 reviews) | 
| **Behavior Monitoring** | 7.5 (10 reviews) | 7.9 (7 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Workbooks** | 8.2/10 | 19 |
| **Zoho CRM Plus** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Data Sourcing** | 8.1 (12 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (13 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 7.7 (11 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.2 (14 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (15 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Lead Scoring** | 8.3 (13 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (12 reviews) | Not enough data | 
| **Risk Analysis** | 7.6 (11 reviews) | Not enough data | 
| **Live Forecasting** | 8.0 (14 reviews) | Not enough data | 

#### Sales Management

| Feature | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (14 reviews) | Not enough data | 
| **Sales Gamification** | 7.7 (11 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.3 (12 reviews) | Not enough data | 
| **Activity Tracking** | 8.7 (14 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm)

**Unique to Workbooks (2):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)

**Unique to Zoho CRM Plus (2):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Workbooks | Zoho CRM Plus | 
|---|---|---|
| **Small-Business** | 60.6% | 56.6% | 
| **Mid-Market** | 34.3% | 37.7% | 
| **Enterprise** | 5.2% | 5.7% | 

### By Industry

#### Workbooks

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.4%
- **Accounting:** 6.1%
- **Marketing and Advertising:** 6.1%
- **Retail:** 4.9%
- **Education Management:** 3.2%
- **Construction:** 3.2%
- **Financial Services:** 3.0%
- **Market Research:** 2.5%
- **Non-Profit Organization Management:** 2.3%
- **Other:** 53.0%

#### Zoho CRM Plus

- **Information Technology and Services:** 22.2%
- **Computer Software:** 12.0%
- **Accounting:** 5.6%
- **Financial Services:** 5.6%
- **Marketing and Advertising:** 4.6%
- **Manufacturing:** 3.7%
- **Consulting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.8%
- **Real Estate:** 2.8%
- **Business Supplies and Equipment:** 1.9%
- **Other:** 35.2%

---
## Alternatives

### Alternatives to Workbooks

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13870 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1442 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (953 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)

### Alternatives to Zoho CRM Plus

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13870 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14858 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (537 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1314 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)

---
## Top Discussions

### Workbooks

- Title: [Workbooks deleted item recovery](https://www.g2.com/discussions/workbooks-deleted-item-recovery) — 2 comments, 1 upvote
  > **Top comment:** "Currently in Workbooks there are 2 solutions to this.

1) using optional advance audit you can see everything users do, from delete, update etc and..."
- Title: [Which Email marketing products is Workbooks integrated with ?](https://www.g2.com/discussions/which-email-marketing-products-is-workbooks-integrated-with) — 2 comments, 1 upvote
  > **Top comment:** "Workbooks has out of the box free included integration with Mailchimp. Dotmailer and Constant Contact (MPZmail integration will also be available from them..."
- Title: [What is Workbooks used for?](https://www.g2.com/discussions/what-is-workbooks-used-for) — 1 comment
  > **Top comment:** "Workbooks is a comprehensive software solution designed to streamline various aspects of business operations, primarily focusing on customer relationship..."
- Title: [We want to make better use of using Mailchimp for our marketing and sending out newsletters.  What's the best way to go about this?](https://www.g2.com/discussions/we-want-to-make-better-use-of-using-mailchimp-for-our-marketing-and-sending-out-newsletters-what-s-the-best-way-to-go-about-this) — 1 comment, 1 upvote
  > **Top comment:** "Hi Yvonne. I apologise that your query hasn't been responded to.  Something seems to have happened to our notifications of new comments and questions on..."
- Title: [what are the different parts in excell? furthermore, what is their capacity?](https://www.g2.com/discussions/46534-what-are-the-different-parts-in-excell-furthermore-what-is-their-capacity) — 1 comment, 1 upvote
  > **Top comment:** "👍👍👍👍👍👍👍👍👍"

### Zoho CRM Plus

- Title: [What apps come with Zoho CRM Plus?](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) — 2 comments
  > **Top comment:** "Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho Cliq"
- Title: [What are key features of a CRM system?](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) — 1 comment
  > **Top comment:** "Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/workbooks-vs-zoho-crm-plus-2018-12-06)