Compare When I Work and monday Work Management 
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
$12.00 3 Seats Per Month
When I Work
Star Rating
(375)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansmonday Work Management
Star Rating
(15,103)4.7 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 3 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday Work Management excels in user experience, with many praising its intuitive design and ease of onboarding. Users highlight the fantastic templates and AI integration, which streamline daily tasks and enhance productivity.
- Users say When I Work is particularly effective for scheduling and payroll management, with features like Open Shifts being a game changer for businesses with part-time and seasonal staff. This flexibility is crucial for managing a large workforce efficiently.
- Reviewers mention that monday Work Management's overall satisfaction is reflected in its higher G2 Score, indicating a more favorable reception among users. The platform's ability to create scalable operational systems is frequently noted as a significant advantage.
- According to verified reviews, When I Work provides a visually appealing interface that users find clear and easy to navigate. However, some users express a desire for more advanced features that could enhance its functionality beyond basic scheduling.
- G2 reviewers highlight that while both platforms offer solid support, monday Work Management receives slightly higher marks for quality of support, with users appreciating the responsiveness and helpfulness of the support team.
- Users report that When I Work is effective for time tracking, with features that allow easy adjustments for missed clock-ins. However, monday Work Management's comprehensive project management capabilities, including connected boards and automation, make it a more robust choice for teams needing extensive project oversight.
Pricing
Entry-Level Pricing
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
monday Work Management
Standard
$12.00
3 Seats Per Month
Collaborate and optimize your team processes
- Timeline & Gantt views
- Calendar view
- Guest access
Free Trial
When I Work
Free Trial is available
monday Work Management
Free Trial is available
Ratings
Meets Requirements
8.8
313
9.0
12,425
Ease of Use
8.7
317
9.1
12,695
Ease of Setup
8.7
179
8.8
7,285
Ease of Admin
8.8
168
9.1
5,484
Quality of Support
8.4
250
8.9
9,877
Has the product been a good partner in doing business?
8.7
159
9.1
5,297
Product Direction (% positive)
8.9
299
9.5
12,062
Features by Category
Tasks
Not enough data
9.3
7347
|
Verified
Not enough data
9.3
7346
|
Verified
Not enough data
9.2
7360
|
Verified
Not enough data
9.1
7127
|
Verified
Not enough data
8.4
6481
Not enough data
8.3
6286
Not enough data
8.9
7093
|
Verified
Not enough data
8.6
6575
Projects
Not enough data
9.1
6532
|
Verified
Not enough data
8.8
5968
|
Verified
Not enough data
8.2
5562
|
Verified
Not enough data
8.4
6158
|
Verified
Not enough data
8.7
6412
|
Verified
Not enough data
8.0
5477
|
Verified
Not enough data
8.4
5665
Not enough data
8.5
6033
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
5433
|
Verified
Not enough data
8.2
5132
|
Verified
Resource Management
Not enough data
8.2
5639
|
Verified
Not enough data
8.4
5788
|
Verified
Not enough data
8.7
6135
|
Verified
Project Monitoring
Not enough data
8.2
5103
|
Verified
Not enough data
8.3
5381
|
Verified
Not enough data
8.8
6303
|
Verified
Generative AI
Not enough data
7.2
2767
Not enough data
7.2
2747
Agentic AI - Project Management
Not enough data
6.7
606
Not enough data
6.9
604
Not enough data
6.8
612
Not enough data
6.7
601
Not enough data
6.7
599
Not enough data
6.7
598
Not enough data
6.7
601
Automation
8.2
29
Not enough data
Logistics
7.8
30
Not enough data
7.8
29
Not enough data
8.0
29
Not enough data
Management
8.1
30
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Not enough data
Monitoring
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Not enough data
Portfolio Management
Not enough data
8.5
818
Not enough data
8.8
823
Not enough data
8.3
797
Not enough data
8.0
790
Project Management
Not enough data
8.4
797
Not enough data
8.8
793
Not enough data
8.2
775
Resource Management
Not enough data
8.2
805
Not enough data
8.2
781
Not enough data
8.3
792
Data & Analytics
Not enough data
8.2
831
Not enough data
8.5
779
Not enough data
8.3
767
Not enough data
7.6
743
Strategy - Project and Portfolio Management
Not enough data
7.4
711
Not enough data
8.3
703
Not enough data
8.4
728
Not enough data
8.4
744
Not enough data
8.4
699
Not enough data
8.3
742
Not enough data
7.8
684
Not enough data
8.3
686
Not enough data
8.2
721
Not enough data
8.6
723
Setup
Not enough data
8.9
4490
Not enough data
8.9
4621
Not enough data
8.4
4264
Not enough data
8.9
4803
Management
Not enough data
8.8
4469
Not enough data
8.4
3823
Not enough data
8.2
3956
Generative AI
Not enough data
7.3
1884
Agentic AI - Workflow Management
Not enough data
6.6
325
Not enough data
6.7
326
Not enough data
6.7
321
Not enough data
6.6
320
Not enough data
6.7
322
Not enough data
6.6
323
Not enough data
6.7
325
Tasks
Not enough data
9.3
1272
Not enough data
9.0
1229
Not enough data
9.1
1249
Agentic AI - Kanban Project Management
Not enough data
7.1
51
Not enough data
7.2
52
Not enough data
7.3
50
Not enough data
6.7
50
Not enough data
6.8
50
Not enough data
6.7
50
Not enough data
6.7
50
Kanban Boards
Not enough data
8.8
1229
Not enough data
9.0
1260
Not enough data
9.0
1230
Planning
Not enough data
9.0
1269
Not enough data
8.6
1221
Not enough data
8.7
1202
Platform Basics
Not enough data
8.8
755
Not enough data
9.2
824
Not enough data
8.8
756
Not enough data
8.2
581
Not enough data
9.1
788
Not enough data
9.0
791
Content Planning
Not enough data
9.1
820
Not enough data
9.4
844
Not enough data
9.1
764
Marketing Campaign Performance
Not enough data
8.2
503
Not enough data
8.6
591
Agentic AI - Marketing Calendar
Not enough data
6.4
84
Not enough data
6.6
84
Not enough data
6.6
84
Not enough data
6.6
85
Other Features
Not enough data
8.4
641
Not enough data
8.3
533
Task Creation
Not enough data
9.3
6651
Not enough data
9.2
6711
Not enough data
9.0
6531
Not enough data
8.5
5761
Task Management
Not enough data
9.1
6462
Not enough data
9.2
6600
Not enough data
8.5
5812
Not enough data
8.7
5868
Generative AI
Not enough data
7.2
2677
Not enough data
7.2
2678
Platform Basics
8.0
68
Not enough data
9.0
80
Not enough data
8.8
80
Not enough data
Platform Content
8.4
68
Not enough data
8.0
50
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
7.6
59
Not enough data
9.0
77
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Not enough data
Automation
Not enough data
9.0
5162
Not enough data
8.9
5303
Not enough data
8.5
4611
Administration
Not enough data
8.6
4907
Not enough data
8.7
4635
Not enough data
9.3
4956
Project management
Not enough data
9.3
5295
Not enough data
8.6
4731
Not enough data
9.1
5051
Not enough data
8.9
4901
Not enough data
8.9
4834
Not enough data
Feature Not Available
Not enough data
8.9
5154
Workload
Not enough data
8.6
4588
Not enough data
9.0
5059
Not enough data
8.8
4657
Not enough data
8.6
4507
Communication & Collaboration
Not enough data
8.6
4639
Not enough data
8.6
4705
Not enough data
9.2
5106
Cost Management
Not enough data
8.2
3961
Not enough data
8.3
4057
Not enough data
8.0
3798
Integration
Not enough data
8.2
3852
Not enough data
8.0
3983
Not enough data
8.0
3782
Generative AI
Not enough data
7.3
2111
Not enough data
7.4
2121
Agentic AI - Work Management
Not enough data
6.6
460
Not enough data
6.8
460
Not enough data
6.7
461
Not enough data
6.6
462
Communication
Not enough data
Feature Not Available
Not enough data
8.6
4283
Not enough data
8.1
3755
Not enough data
Feature Not Available
Not enough data
8.2
3790
Content & Documents
Not enough data
8.8
4431
Not enough data
9.0
4570
Not enough data
8.6
4438
Not enough data
8.1
3747
Controls
Not enough data
8.6
4187
Not enough data
8.1
3630
Not enough data
8.8
4244
Not enough data
8.4
4151
Not enough data
8.1
3738
Project Management
Not enough data
9.4
4697
Not enough data
9.2
4613
Not enough data
9.2
4519
Not enough data
8.5
4151
Remote Collaboration
Not enough data
8.9
4226
Not enough data
9.0
4425
Not enough data
8.9
4339
Not enough data
7.6
3403
Generative AI
Not enough data
7.1
1891
Not enough data
7.2
1872
Agentic AI - Project Collaboration
Not enough data
6.6
336
Not enough data
6.6
331
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
6.9
56
Not enough data
7.0
56
Not enough data
7.3
55
Action Item Detection - AI Note-taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Transcription - AI Note-taking Software
Not enough data
Not enough data
Collaboration & Sharing - AI Note-taking Software
Not enough data
Not enough data
Language & Accent Support - AI Note-taking Software
Not enough data
Not enough data
Multi-Platform Integration - AI Note-taking Software
Not enough data
Not enough data
Privacy & Security Controls - AI Note-taking Software
Not enough data
Not enough data
Searchable Note Archives - AI Note-taking Software
Not enough data
Not enough data
Speaker Identification - AI Note-taking Software
Not enough data
Not enough data
Time Tracking
8.9
96
8.5
2548
8.6
85
9.1
2936
8.9
69
8.2
2276
Client Invoicing
8.1
47
7.4
2016
8.2
46
7.0
1900
7.7
49
7.8
2016
Mobile Time Tracking
9.0
89
8.6
2518
Administration
8.3
65
8.4
2403
8.8
83
9.1
2728
8.9
91
9.0
2793
8.7
63
8.3
2316
8.8
84
9.0
2670
Platform
8.5
68
8.7
2512
8.2
57
8.2
2251
8.4
59
8.2
2193
8.9
90
9.0
2669
8.9
84
8.3
2386
7.7
61
Feature Not Available
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
70
Not enough data
7.1
34
Not enough data
7.9
51
Not enough data
8.6
76
Not enough data
8.9
78
Not enough data
8.8
77
Not enough data
8.2
61
Not enough data
8.6
76
Not enough data
Workforce Management Platform Features
8.4
76
Not enough data
9.2
120
Not enough data
8.9
107
Not enough data
8.9
100
Not enough data
8.0
71
Not enough data
8.0
71
Not enough data
8.1
69
Not enough data
8.7
89
Not enough data
8.7
104
Not enough data
8.3
102
Not enough data
Categories
Categories
Shared Categories
When I Work and monday Work Management are categorized as Time Tracking
Unique Categories
monday Work Management is categorized as Work Management, Marketing Calendar, Kanban Project Management, Workflow Management, Project and Portfolio Management, Task Management, Project Management, Marketing Resource Management, AI Agents For Business Operations, AI Customer Support Agents, AI Note-Taking Software, AI SDRs, and Project Collaboration
Reviews
Reviewers' Company Size
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday Work Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.6%
Retail
7.9%
Hospitality
6.2%
Food & Beverages
5.6%
Consumer Services
4.8%
Other
66.0%
Marketing and Advertising
14.0%
Information Technology and Services
6.0%
Computer Software
5.0%
Construction
3.8%
Non-Profit Organization Management
3.5%
Other
67.8%
Discussions
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
Is it possible for you to have your own CRM on Monday?
5 Comments
JK
Monday is a task and project management tool which is very agile and technically you can make a CRM out of it. At our company we didn't as we have...Read more
More than one owner of a task - can they share the one task item?
2 Comments
LR
Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People" columns. Read more
How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?
2 Comments
KM
I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my...Read more
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