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At a Glance
Market Segments
Small-Business (60.3% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
$2.50 1 user Per Month
Starting at $9.00 1 Employee
When I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansisolved
Star Rating
(1,248)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 Employee
Learn more about isolvedSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that When I Work excels in Ease of Use with a score of 8.7, making it more intuitive for new users compared to isolved at 8.2. Reviewers mention that the user-friendly interface simplifies scheduling and time tracking.
- Reviewers mention that When I Work offers superior Mobile User Support with a score of 9.0, allowing employees to manage their schedules and clock in/out easily on mobile devices, while isolved scores lower at 7.4.
- Users on G2 highlight that When I Work provides better Shift Scheduling capabilities, scoring 9.1, which allows for more flexible and efficient scheduling compared to isolved at 7.9. Reviewers appreciate the drag-and-drop functionality for creating shifts.
- Reviewers mention that isolved shines in Time Tracking with a score of 8.3, but When I Work outperforms it at 9.0, with users praising its accuracy and ease of tracking billable hours.
- Users say that When I Work has a more robust Reporting feature, scoring 8.5 compared to isolved at 8.0. Reviewers appreciate the detailed insights and customizable reports that help in workforce analytics.
- G2 users report that isolved has a slight edge in Integration APIs with a score of 7.5, while When I Work scores lower at 6.8. Reviewers mention that isolved offers more options for connecting with other business tools, which is crucial for larger organizations.
Pricing
Entry-Level Pricing
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
isolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
- Payroll
Free Trial
When I Work
Free Trial is available
isolved
No trial information availableRatings
Meets Requirements
8.8
293
8.6
1,007
Ease of Use
8.7
296
8.2
1,026
Ease of Setup
8.7
159
7.9
732
Ease of Admin
8.7
155
8.2
807
Quality of Support
8.4
236
8.5
977
Has the product been a good partner in doing business?
8.7
148
8.5
817
Product Direction (% positive)
8.9
279
7.8
977
Features by Category
Core HR
Not enough data
8.1
227
Not enough data
8.1
232
Not enough data
6.6
82
Not enough data
7.7
193
Not enough data
8.0
201
Not enough data
8.3
221
Generative AI
Not enough data
6.9
58
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Expense Reports
Not enough data
7.3
25
Not enough data
6.0
22
Not enough data
5.6
22
Not enough data
7.0
24
Not enough data
8.1
24
Not enough data
Feature Not Available
Not enough data
5.3
20
Agentic AI - Expense Management
Not enough data
3.7
5
Not enough data
3.7
5
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
8.1
47
6.7
84
8.2
46
7.1
97
7.7
49
6.3
80
Mobile
Not enough data
7.6
24
Not enough data
7.5
23
Not enough data
Feature Not Available
Platform
Not enough data
6.7
16
Not enough data
8.0
16
Administration
Not enough data
8.4
19
Administration
8.3
65
7.5
211
8.8
82
7.7
219
9.0
89
7.6
212
8.7
62
7.5
192
8.8
83
8.0
256
Platform
8.4
67
8.0
269
8.2
57
7.0
177
8.4
59
6.6
85
8.9
89
8.0
261
8.9
84
7.4
219
7.7
61
5.9
86
Employee Self Service
Not enough data
8.5
603
|
Verified
Not enough data
8.0
450
|
Verified
Not enough data
7.7
451
|
Verified
Administration
Not enough data
8.9
668
|
Verified
Not enough data
8.2
568
|
Verified
Not enough data
9.3
669
|
Verified
Not enough data
7.9
387
Not enough data
9.0
613
|
Verified
Not enough data
8.8
550
|
Verified
Not enough data
8.5
463
|
Verified
Not enough data
9.0
598
|
Verified
Not enough data
8.9
617
|
Verified
Taxes
Not enough data
8.9
628
|
Verified
Not enough data
8.7
610
|
Verified
Not enough data
8.7
587
|
Verified
Integration
Not enough data
7.7
343
Not enough data
7.9
374
|
Verified
Not enough data
7.6
367
|
Verified
Not enough data
7.8
340
|
Verified
Platform
Not enough data
8.2
585
|
Verified
Not enough data
8.4
566
|
Verified
Not enough data
8.6
589
|
Verified
Not enough data
8.5
509
|
Verified
Benefits Administration Platform Features
Not enough data
8.4
303
Not enough data
8.3
273
Not enough data
7.6
235
Not enough data
8.4
274
Not enough data
8.2
107
Not enough data
8.4
316
Not enough data
8.3
255
Not enough data
8.1
105
Benefits Administration Platform Features
Not enough data
8.4
303
Not enough data
8.3
273
Not enough data
7.6
235
Not enough data
8.4
274
Not enough data
8.2
107
Not enough data
8.4
316
Not enough data
8.3
255
Not enough data
8.3
223
Not enough data
8.1
105
Not enough data
7.8
185
Not enough data
7.6
62
Not enough data
8.0
126
Generative AI
Not enough data
6.7
76
Not enough data
6.8
77
Not enough data
Feature Not Available
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Automation
8.2
29
8.1
282
Logistics
7.9
29
8.0
295
7.8
29
8.0
263
8.0
29
7.5
188
Management
8.2
28
7.6
183
8.2
28
7.9
208
8.2
28
8.1
266
8.8
27
8.2
308
8.6
28
8.2
299
8.8
28
8.7
321
8.6
28
8.2
262
Monitoring
7.9
28
8.0
228
8.2
28
7.9
231
8.0
28
7.9
234
Basics
Not enough data
7.4
25
Not enough data
8.7
25
Not enough data
8.5
25
Content
Not enough data
7.9
22
Not enough data
7.9
22
Not enough data
8.2
22
Logistics
Not enough data
7.7
24
Not enough data
8.3
24
Recruiting and Onboarding
Not enough data
8.4
22
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Basics
Not enough data
8.4
19
Not enough data
8.0
19
Not enough data
8.7
19
Additional Functionality
Not enough data
8.4
18
Not enough data
8.1
18
Not enough data
8.0
18
Content
Not enough data
8.5
21
Not enough data
8.1
21
Recruiting and Onboarding
Not enough data
7.8
17
Not enough data
7.4
114
Not enough data
8.9
17
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Platform Basics
Not enough data
7.4
19
Not enough data
7.8
19
Platform Content
Not enough data
7.6
18
Not enough data
6.9
19
Not enough data
7.5
19
Not enough data
6.1
18
Not enough data
6.6
18
Platform Performance
Not enough data
7.5
19
Not enough data
7.3
19
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Training & eLearning
Not enough data
8.2
59
Not enough data
7.9
59
Not enough data
7.9
60
Not enough data
8.3
60
Operations
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
8.4
21
Not enough data
8.2
20
Platform
Not enough data
7.1
38
Not enough data
7.0
39
Not enough data
7.3
40
Not enough data
8.1
43
Not enough data
7.8
40
Not enough data
Feature Not Available
Not enough data
7.2
37
Not enough data
7.8
42
Not enough data
7.8
39
Not enough data
6.9
35
Benchmarking and Equity - Compensation Management
Not enough data
6.2
36
Not enough data
6.3
35
Not enough data
6.3
35
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Platform Basics
8.1
66
8.4
75
9.0
78
8.4
76
8.7
78
8.3
73
Platform Content
8.4
67
8.2
65
8.0
50
7.8
24
Feature Not Available
8.3
65
Platform Additional Functionality
7.5
58
7.9
59
9.0
75
8.2
64
8.0
58
7.8
21
8.6
61
7.8
22
8.2
62
8.4
24
Performance reviews
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.9
36
Goals
Not enough data
7.7
40
Not enough data
7.6
39
Feedback
Not enough data
8.0
38
Not enough data
7.7
37
Not enough data
Feature Not Available
Not enough data
7.5
37
Data
Not enough data
8.0
33
Not enough data
8.0
33
Agentic AI - Performance Management
Not enough data
6.5
9
Not enough data
5.6
9
Reports
Not enough data
7.7
45
Not enough data
8.2
47
Not enough data
7.9
46
Not enough data
8.2
46
Cleaning
Not enough data
8.1
49
Not enough data
7.8
47
Not enough data
8.1
49
Generative AI
Not enough data
Feature Not Available
Not enough data
6.3
34
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
6.4
14
Not enough data
6.8
14
Sourcing
Not enough data
8.3
110
Not enough data
8.2
107
Not enough data
8.0
20
Not enough data
8.8
20
Not enough data
8.4
20
Candidate Management - Applicant Tracking System
Not enough data
8.2
119
Not enough data
8.6
20
Not enough data
8.8
20
Not enough data
7.5
19
Not enough data
7.0
19
Not enough data
6.3
20
Not enough data
7.8
20
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
AI - Applicant Tracking Systems (ATS)
Not enough data
6.1
14
Not enough data
7.0
15
Not enough data
6.5
14
Agentic AI - Onboarding
Not enough data
5.9
25
Not enough data
6.5
26
Not enough data
6.2
26
Not enough data
6.1
26
Not enough data
6.2
26
Platform Content
Not enough data
7.6
143
Not enough data
7.8
146
Not enough data
8.1
144
Not enough data
6.9
136
Not enough data
7.2
133
Not enough data
7.1
133
Platform Additional Functionality
Not enough data
8.2
144
Not enough data
Feature Not Available
Not enough data
7.1
130
Not enough data
8.0
136
Not enough data
8.1
140
Platform Data
Not enough data
Feature Not Available
Not enough data
7.5
123
Not enough data
7.5
119
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Recruiting and Onboarding
Not enough data
7.4
114
Not enough data
8.1
124
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
7.8
27
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
8.1
26
Course Delivery
Not enough data
8.5
22
Not enough data
7.8
22
Not enough data
7.5
22
Course Management
Not enough data
7.3
22
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
7.9
21
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
8.0
20
Not enough data
Feature Not Available
Interface
Not enough data
6.7
20
Not enough data
5.9
18
Training & eLearning
Not enough data
8.6
20
Not enough data
8.2
59
Not enough data
8.2
20
Not enough data
7.9
59
Not enough data
7.9
60
Not enough data
8.3
60
Not enough data
8.3
20
Generative AI
Not enough data
6.5
10
Not enough data
6.8
11
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.9
95
8.2
279
8.6
84
7.7
195
8.9
69
7.2
165
Client Invoicing
8.1
47
6.7
84
8.2
46
7.1
97
7.7
49
6.3
80
Mobile Time Tracking
9.0
88
8.2
217
Administration
8.3
65
7.5
211
8.8
82
7.7
219
9.0
89
7.6
212
8.7
62
7.5
192
8.8
83
8.0
256
Platform
8.4
67
8.0
269
8.2
57
7.0
177
8.4
59
6.6
85
8.9
89
8.0
261
8.9
84
7.4
219
7.7
61
5.9
86
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Platform
8.1
70
7.6
461
7.1
34
7.3
351
7.9
51
7.2
164
8.6
75
8.2
525
8.9
76
8.4
510
8.8
75
8.0
448
8.2
60
8.1
539
8.6
75
8.2
527
Workforce Management Platform Features
8.4
74
7.9
53
9.1
105
7.9
59
9.0
98
8.8
95
8.9
96
8.4
96
8.0
71
8.3
73
8.0
71
8.0
58
8.1
67
8.3
72
8.7
86
8.8
98
8.7
100
8.1
54
8.3
98
8.0
66
Categories
Categories
Shared Categories
When I Work and isolved are categorized as Employee Scheduling, Time Tracking, Workforce Management, and Time & Attendance
Unique Categories
When I Work has no unique categories
isolved is categorized as Interview Scheduling, Training Management Systems, Applicant Tracking Systems (ATS), Benefits Administration, Expense Management, Core HR, Payroll, HCM Software, Candidate Relationship Management, Compensation Management, Corporate Learning Management Systems, HR Analytics, Onboarding, Job Description Management, Performance Management, and Healthcare HR
Reviews
Reviewers' Company Size
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
isolved
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Hospital & Health Care
9.3%
Non-Profit Organization Management
6.4%
Construction
5.4%
Accounting
4.3%
Human Resources
3.8%
Other
70.7%
Discussions
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
Read more
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