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Compare Whatfix and iorad 
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At a Glance
Market Segments
Enterprise (44.6% of reviews)
Mid-Market (75.0% of reviews)
Entry-Level Pricing
No pricing available
$200 per month
Whatfix
Star Rating
(493)4.6 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Whatfixiorad
Star Rating
(12)4.8 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$200 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Whatfix excels in its quality of support, scoring 9.7, which users appreciate for its responsiveness and helpfulness, while iorad, with a score of 9.2, is noted for good support but not as consistently praised.
- Users report that Whatfix's ease of setup is rated at 8.2, which some find challenging, whereas iorad shines with a perfect score of 10.0, indicating a seamless onboarding experience that users find straightforward.
- G2 users highlight that Whatfix offers a robust self-service experience with a knowledge base score of 8.9, while iorad's knowledge base is also strong but slightly lower, leading to some users feeling less supported in finding answers independently.
- Users on G2 mention that Whatfix's audio-visual walkthroughs are rated at 8.7, which many find engaging, but iorad outperforms with a score of 9.4, indicating a preference for its more effective and user-friendly walkthroughs.
- Reviewers say that Whatfix's product direction is highly rated at 9.7, suggesting a strong vision for future updates, while iorad's lower score of 7.7 indicates some uncertainty among users about its future development.
- Users report that Whatfix's user segmentation feature scores 8.2, which is beneficial for targeted messaging, while iorad's similar feature is rated slightly lower, leading to some users feeling less satisfied with its segmentation capabilities.
Pricing
Entry-Level Pricing
Whatfix
No pricing availableiorad
Starter
$200
per month
Everything you need to start building standard tutorials. Control your privacy settings, mask sensitive on-screen data, record your own audio, use automated text-to-speech, and more! Allows up to two creators.
- Desktop & Web Capture
- Basic Integrations & Apps
- Centralized Help Center
Free Trial
Whatfix
Free Trial is available
iorad
No trial information availableRatings
Meets Requirements
8.8
337
9.4
9
Ease of Use
8.6
407
9.3
9
Ease of Setup
8.3
357
10.0
5
Ease of Admin
8.5
277
9.7
5
Quality of Support
9.7
337
9.2
6
Has the product been a good partner in doing business?
9.5
276
10.0
5
Product Direction (% positive)
9.7
322
7.7
10
Features by Category
User Analysis
8.0
156
Not enough data
8.1
172
Not enough data
User Support
8.2
163
Not enough data
8.0
142
Not enough data
8.0
144
Not enough data
Walkthrough Type
8.5
166
9.4
6
8.9
190
Not enough data
Platform Basics - Digital Adoption Platform
8.3
39
Not enough data
8.7
40
Not enough data
Analytics - Digital Adoption Platform
8.4
39
Not enough data
Functions - Digital Adoption Platform
8.2
38
Not enough data
8.5
43
Not enough data
Agentic AI - Digital Adoption Platform
7.2
28
Not enough data
Product Analytics
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Not enough data
Agentic AI - Product Analytics
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Generative AI
7.6
51
Not enough data
Self-Service Experience
8.9
146
Not enough data
8.8
141
Not enough data
8.1
93
Not enough data
7.0
68
Not enough data
8.2
84
Not enough data
Self-Service Platform
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Not enough data
Agentic AI - Customer Self-Service
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Whatfix and iorad are categorized as Digital Adoption Platform
Unique Categories
iorad has no unique categories
Reviews
Reviewers' Company Size
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iorad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.0%
Computer Software
41.7%
Retail
16.7%
Education Management
16.7%
Marketing and Advertising
8.3%
Information Technology and Services
8.3%
Other
8.3%
Discussions
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
iorad has no discussions with answers
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