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Compare Whatfix and elevio by Dixa 
Featured Products
At a Glance
Market Segments
Enterprise (44.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
$119 Month
Whatfix
Star Rating
(502)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Whatfixelevio by Dixa
Star Rating
(15)4.9 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$119 Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in providing a user-friendly experience, with many users highlighting its intuitive platform that requires no technical background. This ease of use is complemented by strong support during onboarding, making it a favorable choice for organizations looking for a seamless implementation process.
- Users say elevio by Dixa shines in its content creation capabilities, with feedback noting that it is very easy to create and share articles within teams. This feature is particularly beneficial for small businesses that need to empower their customers to find answers independently.
- Reviewers mention that Whatfix has a robust Digital Adoption Platform that is highly customizable, allowing businesses to tailor the solution to their specific needs. This adaptability has been praised by long-term partners who appreciate the collaborative approach to product development.
- According to verified reviews, elevio by Dixa offers impressive support, especially during onboarding, which users found agile and responsive. This level of support is crucial for smaller teams with limited developer resources, as it allows for quick integration with existing systems.
- Users highlight that Whatfix's strong market presence is reflected in its higher overall satisfaction scores, with many reviewers noting the quality of support and the effectiveness of in-app guidance features, such as flows and smart tips, which enhance user engagement.
- G2 reviewers indicate that while elevio by Dixa has a higher star rating, its limited number of reviews suggests that it may not yet have the same level of user trust and reliability as Whatfix, which has garnered a substantial number of reviews and feedback over time.
Pricing
Entry-Level Pricing
Whatfix
No pricing availableelevio by Dixa
Regular
$119
Month
*Billed annually or $149 month-to-month
- 5 Team Members
- Everything in Starter plus:
- Help Desk Integrations
Free Trial
Whatfix
Free Trial is available
elevio by Dixa
Free Trial is available
Ratings
Meets Requirements
8.8
344
9.1
9
Ease of Use
8.6
412
9.4
9
Ease of Setup
8.3
361
8.9
6
Ease of Admin
8.5
281
9.5
7
Quality of Support
9.7
344
9.3
9
Has the product been a good partner in doing business?
9.5
280
9.3
7
Product Direction (% positive)
9.8
328
10.0
9
Features by Category
User Analysis
8.0
157
Not enough data
8.1
173
Not enough data
User Support
8.2
164
Not enough data
8.0
143
Not enough data
8.0
144
Not enough data
Walkthrough Type
8.5
167
Not enough data
8.9
190
Not enough data
Platform Basics - Digital Adoption Platform
8.3
39
Not enough data
8.7
42
Not enough data
Analytics - Digital Adoption Platform
8.3
40
Not enough data
Functions - Digital Adoption Platform
8.3
40
Not enough data
8.7
47
Not enough data
Agentic AI - Digital Adoption Platform
7.2
28
Not enough data
Product Analytics
8.1
51
Not enough data
8.1
51
Not enough data
7.8
48
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Not enough data
Agentic AI - Product Analytics
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Generative AI
7.6
51
Not enough data
Self-Service Experience
8.9
149
9.8
9
8.8
143
10.0
9
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Not enough data
Self-Service Platform
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Not enough data
Agentic AI - Customer Self-Service
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Whatfix and elevio by Dixa are categorized as Customer Self-Service
Unique Categories
elevio by Dixa has no unique categories
Reviews
Reviewers' Company Size
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
elevio by Dixa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
14.1%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.0%
Internet
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Medical Devices
7.1%
Marketing and Advertising
7.1%
Other
35.7%
Alternatives
Discussions
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
elevio by Dixa has no discussions with answers
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