G2 reviewers report that isolved excels in user satisfaction, boasting a higher star rating compared to WEX Benefits. Users appreciate its ease of use, with feedback highlighting its suitability for minor HR tasks and excellent customer service.
According to verified reviews, WEX Benefits stands out for its robust reporting system, which simplifies the process of updating annual enrollment details. Users find it convenient to manage employee and beneficiary information, making it a reliable choice for regular administrative tasks.
Users say that isolved offers a more affordable entry point, making it an attractive option for smaller businesses or those with budget constraints. Reviewers have noted its low cost and effective data entry capabilities, which can be particularly beneficial for organizations with limited resources.
Reviewers mention that WEX Benefits provides exceptional customer support, with many praising the helpfulness and friendliness of their employer services representatives. This level of support is crucial for organizations that prioritize a people-first culture and need quick resolutions to issues.
G2 reviewers highlight that while isolved has a strong performance in areas like quality of support and benefits record management, WEX Benefits slightly outperforms in administrative ease, making it a better fit for users who prioritize streamlined processes.
According to recent feedback, both products have their strengths, but isolved's higher volume of recent reviews suggests a more active user base, indicating that it may be more responsive to evolving user needs compared to WEX Benefits, which has seen less recent engagement.
Pricing
Entry-Level Pricing
WEX Benefits
No pricing available
isolved
isolved Featured Pricing
Starting at $9.00
1 Employee
Starting at $9/ Per Employee Per Month (PEPM) Entry level pricing for customers with 50 employees or greater. Please contact isolved for a custom quote to understand isolved’s full platform capabilities.
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
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What is WEX software?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What does WEX cover?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
Has anyone else had troubles with taxes not being paid in 2019?
1 Comment
SC
Yes! We have had that same issue. The tax department is woefully understaffed, but iSolved has been making strides in getting new tax professionals hired....Read more
How can I extract my employee docs for migration to another platform?
1 Comment
RR
Hi Toni! I will have a member of your dedicated Customer Support Team reach out to you for the specifics around this question.
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