Link copied to clipboard # Webex Calling vs Zoom Workplace Comparison - What are their main differences? Share [ Export ](/compare/webex-calling/zoom-workplace/export.csv) Webex CallingZoom Workplace[+ Add Product](#) Pricing **Webex Calling** **$0** user/mo · Basic Plan **Zoom Workplace** Free Trial **Free** · Basic **Pricing Insights** from reviews Time to Implement **Webex Calling** 3 months Based on 7 responses **Zoom Workplace** 2 monthsFaster Based on 15 responses Return on Investment **Webex Calling** 13 months1 month sooner Based on 7 responses **Zoom Workplace** 14 months Based on 12 responses Perceived Cost **Webex Calling** $$$$$ **Zoom Workplace** $$$$$ Average Discount **Webex Calling** 23%15% more **Zoom Workplace** 8% ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling") ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Webex Calling** [ Ease of Use (69) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400793&qs=pros-and-cons#reviews)[ Reliability (50) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1403403&qs=pros-and-cons#reviews)[ Complex Processes (18) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1401369&qs=pros-and-cons#reviews)[ Lack of Intuitiveness (18) ](https://www.g2.com/products/webex-calling/reviews?filters%5Bsentiment_snippet%5D=1400632&qs=pros-and-cons#reviews) **Zoom Workplace** [ Ease of Use (4634) ](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271169&qs=pros-and-cons#reviews)[ Video Conferencing (2761) ](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271303&qs=pros-and-cons#reviews)[ Limited Features (1266) ](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275460&qs=pros-and-cons#reviews)[ Zoom Issues (1210) ](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1281208&qs=pros-and-cons#reviews) Integrations **Webex Calling** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ View all ](https://www.g2.com/products/webex-calling/integrations) **Zoom Workplace** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58773a1e58e3f3d274316b3188ec4584/adobe-export-pdf.png "Product Avatar Image") Adobe Export PDF ](https://www.g2.com/products/adobe-export-pdf/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image") Amazon Chime ](https://www.g2.com/products/amazon-chime/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ View all ](https://www.g2.com/products/zoom-workplace/integrations) Screenshots **Webex Calling** ![Webex Calling screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331408/In-Call-_1_.png) **Zoom Workplace** ![Zoom Workplace screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1457073/Zz01ZThkYjc1MmY4YzUxMWVmOGNjODQyMGQ2YTEyNGM0Mg__-_1_.jpeg) **Ratings** from reviews Meets Requirements **Webex Calling** 9.2 9.2510 **Zoom Workplace** 9.2 9.242,712 Ease of Use **Webex Calling** 9.1 9.1513 **Zoom Workplace** 9.1 9.142,886 Ease of Setup **Webex Calling** 8.8 8.8225 **Zoom Workplace** 9.1 9.114,007 Ease of Admin **Webex Calling** 8.7 8.796 **Zoom Workplace** 9.0 9.012,507 Quality of Support **Webex Calling** 8.9 8.9482 **Zoom Workplace** 8.7 8.731,575 Has the product been a good partner in doing business? **Webex Calling** 8.8 8.896 **Zoom Workplace** 9.1 9.111,684 Product Direction (% positive) **Webex Calling** 9.1 9.1495 **Zoom Workplace** 8.4 8.440,164 **Features** ratings from reviews UCaaS Platforms 8.9 164 8.6 2,575 AI Meeting Assistants Not enough data 8.4 233 Productivity Bots Not enough data 8.3 16 Business Instant Messaging Not enough data 8.5 730 Cloud PBX Platforms 9.0 37 Not enough data Calendar Not enough data 8.1 558 Video Conferencing Not enough data 9.1 35,704 Virtual Classroom Not enough data 8.8 8,228 Document Creation Not enough data 9.2 81 Collaborative Whiteboard Not enough data 8.5 393 Call Center Infrastructure (CCI) 8.8 30 Not enough data AI Writing Assistant Not enough data 8.7 116 Email Client Not enough data 8.5 173 Business Scheduling Not enough data 8.1 880 Digital Signage Not enough data 8.2 46 Screen and Video Capture Not enough data 8.3 582 Visitor Management Not enough data 8.3 104 VoIP Providers 8.7 426 Not enough data Screen Sharing Not enough data 8.8 24,027 Desk Booking Not enough data 8.2 41 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 40.7% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 40.7% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 51.0% Mid-Market(51-1000 emp.) 31.3% Enterprise(\> 1000 emp.) 17.7% Small-Business(50 or fewer emp.) 51.0% Mid-Market(51-1000 emp.) 31.3% Enterprise(\> 1000 emp.) 17.7% **Reviewers' Industry** [![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")](https://www.g2.com/products/webex-calling/reviews) Webex Calling Information Technology and Services 25.8% Computer Software 5.9% Consumer Services 5.4% Telecommunications 5.4% Marketing and Advertising 3.4% Other 54.2% [![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")](https://www.g2.com/products/zoom-workplace/reviews) Zoom Workplace Information Technology and Services 8.9% Computer Software 8.3% Marketing and Advertising 5.6% Education Management 5.5% Higher Education 4.7% Other 67.0% Alternatives **Webex Calling Alternatives** ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") [ 3CX ](/products/3cx/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect") [ GoTo Connect ](/products/goto-connect/reviews) **Zoom Workplace Alternatives** ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite") [ Webex Suite ](/products/cisco-webex-suite/reviews) ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") [ Google Workspace ](/products/google-workspace/reviews) ![Microsoft 365](https://images.g2crowd.com/uploads/product/hd_favicon/b00f1e973c18316a75f00ffdf40ae927/microsoft365.svg "Microsoft 365") [ Microsoft 365 ](/products/microsoft365/reviews) ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") [ Microsoft Teams ](/products/microsoft-teams/reviews) ## Webex Calling vs Zoom Workplace FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Zoom Workplace vs Webex Calling? Zoom Workplace and Webex Calling are both highly rated for video conferencing, but Zoom Workplace stands out for its larger review base, small-business focus, and collaboration features, while Webex Calling is noted for reliability and centralized administration. | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | | --- | --- | | 4.5/5 (56,560 reviews) | 4.5/5 (636 reviews) | | Small-Business | Mid-Market | | 9.1 | 8.8 | | 8.7 | 8.9 | | Audio Quality (593 all-time mentions) | Reliability (50 all-time mentions) | ### How do the pricing models of Zoom Workplace and Webex Calling compare? Zoom Workplace is viewed as the stronger value on pricing, with reviewers citing affordability and ROI, while Webex Calling receives more mixed feedback on cost. - **Zoom Workplace:** Reviewers highlight its affordable pricing and good ROI for teams, though costs can rise for larger organizations or advanced AI features. - **Webex Calling:** Recent reviewers note that per-user/license pricing is high compared to other options, and setup/administration can be more complex, impacting perceived value. - **Switching reasons:** Several reviewers mention switching to Zoom Workplace from Google Meet and Skype for better meeting handling and value. ### What are the best alternatives to Zoom Workplace and Webex Calling? The top three alternatives to Zoom Workplace and Webex Calling are Google Workspace, RingEX, and Webex Suite. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | Affordable pricing, good ROI for teams | Audio Quality (593 all-time mentions) | | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | 4.5/5 (636 reviews) | Mid-Market | Per-user/license pricing considered high by reviewers | Reliability (50 all-time mentions) | | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Integration with productivity tools | | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,434 reviews) | Small-Business | — | Flexible VoIP and calling features | | [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,927 reviews) | Enterprise | — | Unified collaboration platform | ### Which Video Conferencing features should I prioritize when comparing Zoom Workplace and Webex Calling? Buyers comparing Zoom Workplace and Webex Calling should prioritize screen sharing, audio/video quality, integrations, ease of setup, and collaboration features. - **Screen Sharing:** Zoom Workplace is frequently praised for its easy and lag-free screen sharing, with 593 all-time mentions of audio quality and many recent reviews highlighting this feature; Webex Calling is also cited for screen sharing but with fewer mentions. - **Audio/Video Quality:** Zoom Workplace: 593 all-time mentions for audio quality; Webex Calling: 41 all-time mentions for call quality and 50 for reliability. - **Integrations:** Zoom Workplace: Microsoft Outlook (115 all-time mentions), Google Workspace (42); Webex Calling: Webex Suite and Microsoft 365 integrations noted in recent reviews. - **Ease of Setup:** Zoom Workplace: 9.1; Webex Calling: 8.8. - **Collaboration Features:** Zoom Workplace: 413 all-time mentions for flexibility; Webex Calling: 28 all-time mentions for features and 18 for flexibility. ### What are the pros and cons of Zoom Workplace vs Webex Calling? Zoom Workplace's headline strength is audio quality and collaboration, while Webex Calling is strongest in reliability and centralized communication. - **Zoom Workplace strengths:** Audio quality (593 all-time mentions), flexibility (413), affordable pricing (96), free service (89), options variety (69), strong integrations with Microsoft Outlook and Google Workspace. - **Zoom Workplace trade-offs:** Integration issues (199 all-time mentions), resource-intensive on older devices, interface can feel cluttered as features expand, some advanced features require higher-tier plans. - **Webex Calling strengths:** Ease of use (69 all-time mentions), reliability (50), call quality (41), integrations (30), easy setup (22), centralized administration, strong support for hybrid and remote work. - **Webex Calling trade-offs:** Complex processes (18 all-time mentions), lack of intuitiveness (18), higher perceived cost, admin portal can be overwhelming, reporting and analytics less detailed without third-party tools. ### Is Zoom Workplace or Webex Calling better for small businesses? Zoom Workplace is the better fit for small businesses, with a larger small-business segment and strong reviewer sentiment on ease of use and setup. - **Zoom Workplace:** Largest segment is Small-Business; reviewers consistently highlight easy onboarding, simple setup, and strong value for small teams. - **Webex Calling:** Largest segment is Mid-Market; reviewers note reliability and centralized administration, but mention a steeper learning curve and higher perceived cost for small teams. ### Which Video Conferencing platform has better integrations? Zoom Workplace is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Zoom Workplace:** Microsoft Outlook (115 all-time mentions), Google Workspace (42), Slack integration frequently cited in recent reviews. - **Webex Calling:** Webex Suite and Microsoft 365 integrations mentioned in recent reviews, but with lower all-time mention counts. ### How do Zoom Workplace and Webex Calling compare on customer support? Webex Calling and Zoom Workplace are rated in near-parity on Quality of Support, with scores of 8.9 and 8.7 respectively, indicating similar reviewer satisfaction. - **Zoom Workplace:** Reviewers describe support as responsive and helpful, with many citing quick resolution of issues and straightforward onboarding. - **Webex Calling:** Reviewers highlight strong customer support, quick response times, and effective assistance with setup and troubleshooting. ### Which is easier to implement, Zoom Workplace or Webex Calling? Zoom Workplace scores higher on Ease of Setup (9.1 vs 8.8), with reviewers consistently describing a simpler and faster implementation experience. - **Zoom Workplace:** Reviewers frequently mention easy and quick setup, minimal training required, and smooth onboarding for new users. - **Webex Calling:** Reviewers note that setup is generally straightforward, but some find the admin portal and advanced configuration more complex, with a learning curve for new users. ### Which product has better Screen Sharing? Zoom Workplace is more frequently praised for its screen sharing feature, with reviewers citing ease of use and lag-free performance. - **Zoom Workplace:** Screen sharing is highlighted in many recent reviews as easy to use and reliable, with 593 all-time mentions for audio quality supporting overall meeting experience. - **Webex Calling:** Reviewers mention screen sharing as a useful feature, but with fewer mentions and less emphasis compared to Zoom Workplace.