# Webex Calling vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in user experience, with many praising its intuitive interface and seamless integration of tools like video meetings, Team Chat, and AI Companion. Users appreciate the crisp video quality even on lower bandwidth, making remote collaboration smooth and effortless.
- **Users say** that Webex Calling offers strong sound quality and graphics, which enhances the experience during calls and conference meetings. Reviewers highlight the convenience of its connectivity across devices, allowing for easy communication between apps, PCs, and phones.
- **According to verified reviews** , Zoom Workplace stands out for its responsive support team, with users noting that they receive timely assistance whenever issues arise. This level of support contributes to a more positive overall experience, especially during critical business operations.
- **Reviewers mention** that while Webex Calling provides a solid platform for confidentiality and secure communications, it may not be as user-friendly as Zoom Workplace. Some users have expressed challenges in navigating the interface, which can impact day-to-day usability.
- **G2 reviewers highlight** that Zoom Workplace's recent updates, such as the new scheduler tool, have significantly improved coordination for meetings and events. This feature has been particularly beneficial for users managing multiple schedules, enhancing overall productivity.
- **Users report** that while Webex Calling has a strong focus on features like voicemail to email and SMS, it may lag behind Zoom Workplace in terms of overall satisfaction and market presence. The limited number of recent reviews suggests that user feedback may not be as current, which could affect potential buyers' decisions.



---
## Frequently Asked Questions

### What is the difference between Zoom Workplace vs Webex Calling?

Zoom Workplace and Webex Calling are both highly rated for video conferencing, but Zoom Workplace stands out for its larger review base, small-business focus, and collaboration features, while Webex Calling is noted for reliability and centralized administration.

| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | [Webex Calling](https://www.g2.com/products/webex-calling/reviews) |
| --- | --- |
| 4.5/5 (56,560 reviews) | 4.5/5 (636 reviews) |
| Small-Business | Mid-Market |
| 9.1 | 8.8 |
| 8.7 | 8.9 |
| Audio Quality (593 all-time mentions) | Reliability (50 all-time mentions) |



### How do the pricing models of Zoom Workplace and Webex Calling compare?

Zoom Workplace is viewed as the stronger value on pricing, with reviewers citing affordability and ROI, while Webex Calling receives more mixed feedback on cost.

- **Zoom Workplace:** Reviewers highlight its affordable pricing and good ROI for teams, though costs can rise for larger organizations or advanced AI features.
- **Webex Calling:** Recent reviewers note that per-user/license pricing is high compared to other options, and setup/administration can be more complex, impacting perceived value.
- **Switching reasons:** Several reviewers mention switching to Zoom Workplace from Google Meet and Skype for better meeting handling and value.



### What are the best alternatives to Zoom Workplace and Webex Calling?

The top three alternatives to Zoom Workplace and Webex Calling are Google Workspace, RingEX, and Webex Suite.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | Affordable pricing, good ROI for teams | Audio Quality (593 all-time mentions) |
| [Webex Calling](https://www.g2.com/products/webex-calling/reviews) | 4.5/5 (636 reviews) | Mid-Market | Per-user/license pricing considered high by reviewers | Reliability (50 all-time mentions) |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Integration with productivity tools |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,434 reviews) | Small-Business | — | Flexible VoIP and calling features |
| [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,927 reviews) | Enterprise | — | Unified collaboration platform |



### Which Video Conferencing features should I prioritize when comparing Zoom Workplace and Webex Calling?

Buyers comparing Zoom Workplace and Webex Calling should prioritize screen sharing, audio/video quality, integrations, ease of setup, and collaboration features.

- **Screen Sharing:** Zoom Workplace is frequently praised for its easy and lag-free screen sharing, with 593 all-time mentions of audio quality and many recent reviews highlighting this feature; Webex Calling is also cited for screen sharing but with fewer mentions.
- **Audio/Video Quality:** Zoom Workplace: 593 all-time mentions for audio quality; Webex Calling: 41 all-time mentions for call quality and 50 for reliability.
- **Integrations:** Zoom Workplace: Microsoft Outlook (115 all-time mentions), Google Workspace (42); Webex Calling: Webex Suite and Microsoft 365 integrations noted in recent reviews.
- **Ease of Setup:** Zoom Workplace: 9.1; Webex Calling: 8.8.
- **Collaboration Features:** Zoom Workplace: 413 all-time mentions for flexibility; Webex Calling: 28 all-time mentions for features and 18 for flexibility.



### What are the pros and cons of Zoom Workplace vs Webex Calling?

Zoom Workplace's headline strength is audio quality and collaboration, while Webex Calling is strongest in reliability and centralized communication.

- **Zoom Workplace strengths:** Audio quality (593 all-time mentions), flexibility (413), affordable pricing (96), free service (89), options variety (69), strong integrations with Microsoft Outlook and Google Workspace.
- **Zoom Workplace trade-offs:** Integration issues (199 all-time mentions), resource-intensive on older devices, interface can feel cluttered as features expand, some advanced features require higher-tier plans.
- **Webex Calling strengths:** Ease of use (69 all-time mentions), reliability (50), call quality (41), integrations (30), easy setup (22), centralized administration, strong support for hybrid and remote work.
- **Webex Calling trade-offs:** Complex processes (18 all-time mentions), lack of intuitiveness (18), higher perceived cost, admin portal can be overwhelming, reporting and analytics less detailed without third-party tools.



### Is Zoom Workplace or Webex Calling better for small businesses?

Zoom Workplace is the better fit for small businesses, with a larger small-business segment and strong reviewer sentiment on ease of use and setup.

- **Zoom Workplace:** Largest segment is Small-Business; reviewers consistently highlight easy onboarding, simple setup, and strong value for small teams.
- **Webex Calling:** Largest segment is Mid-Market; reviewers note reliability and centralized administration, but mention a steeper learning curve and higher perceived cost for small teams.



### Which Video Conferencing platform has better integrations?

Zoom Workplace is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Zoom Workplace:** Microsoft Outlook (115 all-time mentions), Google Workspace (42), Slack integration frequently cited in recent reviews.
- **Webex Calling:** Webex Suite and Microsoft 365 integrations mentioned in recent reviews, but with lower all-time mention counts.



### How do Zoom Workplace and Webex Calling compare on customer support?

Webex Calling and Zoom Workplace are rated in near-parity on Quality of Support, with scores of 8.9 and 8.7 respectively, indicating similar reviewer satisfaction.

- **Zoom Workplace:** Reviewers describe support as responsive and helpful, with many citing quick resolution of issues and straightforward onboarding.
- **Webex Calling:** Reviewers highlight strong customer support, quick response times, and effective assistance with setup and troubleshooting.



### Which is easier to implement, Zoom Workplace or Webex Calling?

Zoom Workplace scores higher on Ease of Setup (9.1 vs 8.8), with reviewers consistently describing a simpler and faster implementation experience.

- **Zoom Workplace:** Reviewers frequently mention easy and quick setup, minimal training required, and smooth onboarding for new users.
- **Webex Calling:** Reviewers note that setup is generally straightforward, but some find the admin portal and advanced configuration more complex, with a learning curve for new users.



### Which product has better Screen Sharing?

Zoom Workplace is more frequently praised for its screen sharing feature, with reviewers citing ease of use and lag-free performance.

- **Zoom Workplace:** Screen sharing is highlighted in many recent reviews as easy to use and reliable, with 593 all-time mentions for audio quality supporting overall meeting experience.
- **Webex Calling:** Reviewers mention screen sharing as a useful feature, but with fewer mentions and less emphasis compared to Zoom Workplace.



| | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 638 | 56,609 | 
| **Largest Market Segment** | Mid-Market (40.7% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | $0 user/mo | Free | 

---
## Top Pros & Cons

### Webex Calling

Pros:
- Ease of Use (65 reviews)
- Reliability (48 reviews)

Cons:
- Lack of Intuitiveness (18 reviews)
- Complex Processes (16 reviews)

### Zoom Workplace

Pros:
- Ease of Use (4634 reviews)
- Video Conferencing (2761 reviews)

Cons:
- Limited Features (1266 reviews)
- Zoom Issues (1210 reviews)

---
## Ratings Comparison
| Rating | Webex Calling | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 9.2 (506 reviews) | 9.2 (42805 reviews) | 
  | **Ease of Use** | 9.1 (509 reviews) | 9.1 (42977 reviews) | 
  | **Ease of Setup** | 8.7 (221 reviews) | 9.1 (14077 reviews) | 
  | **Ease of Admin** | 8.7 (95 reviews) | 9.0 (12571 reviews) | 
  | **Quality of Support** | 8.9 (478 reviews) | 8.7 (31654 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (95 reviews) | 9.1 (11744 reviews) | 
  | **Product Direction (% positive)** | 9.1 (492 reviews) | 8.4 (40251 reviews) | 

---
## Pricing

### Webex Calling

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0 user/mo

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing

[Browse all 4 editions](https://www.g2.com/products/webex-calling/pricing)

#### Free Trial

No

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 251 |

#### Third-Party Integrations

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Agenda Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | Not enough data | 

#### Speech Recognition

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Speech Recognition** | Not enough data | Not enough data | 

#### Scheduling

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 

#### Video Conferencing

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Video Conferencing** | Not enough data | Not enough data | 

#### Decision Support

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Decision Support** | Not enough data | Not enough data | 

#### Accessibility Compliance (WCAG)

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Accessibility Compliance (WCAG)** | Not enough data | Not enough data | 

#### Real-Time Language Translation

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Real-Time Language Translation** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Meeting Notes

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Meeting Notes** | Not enough data | Not enough data | 

#### Action Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Action Management** | Not enough data | Not enough data | 

#### Sentiment Analysis

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Call Transcription

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Call Transcription** | Not enough data | Not enough data | 

#### Recording

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Recording** | Not enough data | Not enough data | 

#### Transcript Search & Annotation

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Transcript Search & Annotation** | Not enough data | Not enough data | 

#### Action Item Tracking

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Action Item Tracking** | Not enough data | Not enough data | 

#### Meeting Prep - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (120 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (131 reviews) | 
| **Automated Scheduling** | Not enough data | 8.6 (126 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (156 reviews) | 
| **Voice Recognition** | Not enough data | 8.7 (124 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (130 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (120 reviews) | 
| **Personalization** | Not enough data | 8.5 (123 reviews) | 
| **Smart Summaries** | Not enough data | 9.1 (141 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Not enough data | 8.4 (122 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.6 (131 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (115 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (75 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (79 reviews) | 
| **Decision Making** | Not enough data | 8.1 (80 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (6 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 

#### Administration

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8221 |

#### Content Sharing

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6586 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6786 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5132 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4986 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7129 reviews) ✓ Verified | 
| **Interactive Whiteboard** | Not enough data | Not enough data | 

#### Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5077 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6334 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4825 reviews) ✓ Verified | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (105 reviews) | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Self-paced Learning** | Not enough data | Not enough data | 
| **Blended Learning** | Not enough data | Not enough data | 
| **Synchronous Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-time Broadcasting** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Student Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **LMS Integration (LTI)** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Course Authoring** | Not enough data | Not enough data | 
| **Student Portal** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Virtual Classroom** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 744 |

#### Business Instant Messaging

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (519 reviews) | 
| **Notifications** | Not enough data | 8.7 (532 reviews) | 
| **Search** | Not enough data | 8.5 (508 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.1 (533 reviews) | 
| **Video Conferencing** | Not enough data | 9.3 (552 reviews) | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (513 reviews) | 
| **Web Application** | Not enough data | 8.9 (515 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.5 (511 reviews) | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (177 reviews) | 

#### AI - Business Instant Messaging

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (175 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.2 (172 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (83 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (80 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 
| **Bulk Send** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Rich Text Editor** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Message Recall** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Read Receipts** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Photos** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Blogs** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 119 |

#### Grammar

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.9 (74 reviews) | 
| **Tone Check** | Not enough data | 8.7 (74 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (75 reviews) | 
| **Spell Check** | Not enough data | Not enough data | 

#### Formatting

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.6 (71 reviews) | 
| **Style Editor** | Not enough data | 8.4 (69 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (71 reviews) | 
| **Rich Text Editor** | Not enough data | Not enough data | 

#### Content 

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Content Ideas** | Not enough data | 8.6 (70 reviews) | 
| **Content Generation** | Not enough data | 8.5 (70 reviews) | 
| **Form Generation** | Not enough data | 8.6 (69 reviews) | 

#### Product Type

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | 8.8 (68 reviews) | 

#### Generative AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (72 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | Not enough data | 
| **Assisted Content Creation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Tone Selection** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Autocomplete** | Not enough data | Not enough data | 
| **Document Export** | Not enough data | Not enough data | 
| **Dictionary/Thesaurus** | Not enough data | Not enough data | 
| **Snippets** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Rules** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Autocorrect** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Keyword Research Tools** | Not enough data | Not enough data | 
| **Plagiarism Detection** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Auto-Save** | Not enough data | Not enough data | 
| **Brand Guidelines** | Not enough data | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 400 |

#### Design Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (288 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (286 reviews) | 
| **Project Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Communication Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (291 reviews) | 
| **Commenting** | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | 8.8 (290 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Software Offering

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (77 reviews) | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Visual Workflow Management** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Idea Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Mind Maps** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Diagramming** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Sketching and Annotation Tools** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Screen Recording** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Ideation** | Not enough data | Not enough data | 
| **Digital Canvas** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Multi-Department/Project** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24038 |

#### Presenter Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16927 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12629 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13567 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17372 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19402 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19556 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21557 reviews) ✓ Verified | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16004 reviews) ✓ Verified | 
| **Video Call Recording** | Not enough data | 9.1 (19250 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16113 reviews) ✓ Verified | 
| **Screen Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (236 reviews) | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Document Storage** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Screen Capture** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Multi-Participant Screen Sharing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Desktop/Browser Sharing** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Screen Mirroring** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Targeted/Locked Screen Sharing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Mobile Screen Sharing** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Real Time Screen Sharing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Presenter Control Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audio Calls** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 587 |

#### Platform Basics

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (417 reviews) | 
| **Video Capture** | Not enough data | 9.1 (413 reviews) | 
| **Image Editor** | Not enough data | 7.8 (379 reviews) | 
| **Audio Capture** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (375 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (373 reviews) | 
| **Screen Record** | Not enough data | 9.0 (402 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (401 reviews) | 
| **Platform Search** | Not enough data | 8.1 (375 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (133 reviews) | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Multi-Screen Recording** | Not enough data | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Video Editing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **YouTube Uploading** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |

#### Inbox Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (99 reviews) | 
| **Filters** | Not enough data | 8.2 (101 reviews) | 
| **Reminders** | Not enough data | 8.7 (102 reviews) | 
| **Notifications** | Not enough data | 8.8 (102 reviews) | 

#### Coordination Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (110 reviews) | 
| **Contacts** | Not enough data | 8.8 (103 reviews) | 
| **Task Management** | Not enough data | 8.5 (102 reviews) | 

#### Software Options

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (102 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (101 reviews) | 

#### Email Client - Agentic AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (50 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 105 |

#### Platform Basics

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Parking Management** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 
| **Emergency Notification** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **Security Gate Access Control** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Pre-Registration** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Watch List** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 47 |

#### Platform Basics

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Remote Display Management** | Not enough data | Not enough data | 
| **Playlist Management** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Visual Editor** | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Agentic AI - Digital Signage

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Widgets** | Not enough data | Not enough data | 
| **Preview Functionality** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Content Personalization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Emergency Notification** | Not enough data | Not enough data | 
| **Digital Menu Boards** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **XML/RSS** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Audience Analytics** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **EU AI ACT Compliance** | Not enough data | Not enough data | 
| **Layout & Design** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Auto Update** | Not enough data | Not enough data | 
| **Multi-Screen Support** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Custom Development** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Onsite Printing** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Secure Browsing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **Virtual Keyboard** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **ADA Compliance** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 9.0/10 | 35809 |

#### Collaboration Tools

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30830 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Real-Time Chat** | Not enough data | 9.1 (14868 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14823 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | 10.0 (7 reviews) | 

#### Meeting Coordination

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28217 reviews) ✓ Verified | 
| **Video Call Recording** | Not enough data | 9.0 (27247 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27473 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15246 reviews) ✓ Verified | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26552 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13946 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15900 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (440 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (440 reviews) | 
| **Decision Making** | Not enough data | 7.8 (414 reviews) | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | 8.9 (6 reviews) | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | 10.0 (9 reviews) | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | 9.0 (7 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | 9.4 (8 reviews) | 
| **Chat/Messaging** | Not enough data | 10.0 (6 reviews) | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | 9.5 (14 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | 9.0 (5 reviews) | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | 8.0 (5 reviews) | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 564 |

#### Calendar View

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | 

#### Shared Calendar

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Accessibility

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | 

#### Integration

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | 
| **Import Events** | Not enough data | 8.2 (380 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (379 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 

#### Notifications

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Address Book** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 81 |

#### Design

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (44 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (43 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.8/10 | 30 |
| **Zoom Workplace** | N/A | N/A |

#### Platform

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Omnichannel** | 8.9 (21 reviews) | Not enough data | 
| **Mobile Access** | 9.0 (23 reviews) | Not enough data | 
| **Queue Management** | 8.8 (20 reviews) | Not enough data | 
| **Call Routing** | 8.5 (22 reviews) | Not enough data | 
| **Call Back** | 8.8 (21 reviews) | Not enough data | 
| **IVR** | 8.7 (22 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.0 (21 reviews) | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Speech** | 8.6 (19 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Call Monitoring** | 8.7 (21 reviews) | Not enough data | 
| **Performance Evaluation** | 8.1 (20 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 9.3 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (6 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Call Recording** | 8.8 (23 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (21 reviews) | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 884 |

#### Integrations

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (643 reviews) | 
| **Email Integration** | Not enough data | 8.6 (671 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (672 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (637 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (630 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (642 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (657 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (629 reviews) | 
| **Online Booking** | Not enough data | Not enough data | 
| **Room Booking** | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (639 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (655 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (653 reviews) | 
| **Real-Time Updates** | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (165 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (167 reviews) | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Task Scheduling** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Real-time Scheduling** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Resource Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Absence Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Group Scheduling** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Time Zone Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |

#### Seating Options

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.3 (18 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (18 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.5 (18 reviews) | 
| **Recurring Reservations** | Not enough data | 9.0 (18 reviews) | 
| **Space Reservation** | Not enough data | Not enough data | 
| **Desk Reservation** | Not enough data | Not enough data | 

#### Tech Stack

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.4 (20 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.9 (19 reviews) | 
| **Calendar Integrations** | Not enough data | 9.3 (22 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (18 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.5 (18 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (18 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.0 (18 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.4 (18 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Contact Tracing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Wayfinding** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Desk Availability Schedule** | Not enough data | Not enough data | 
| **Floor Plans & Maps** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Hot Desking** | Not enough data | Not enough data | 
| **Meeting Room Booking** | Not enough data | Not enough data | 
| **Occupancy Management** | Not enough data | Not enough data | 
| **Utilization Reporting** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 9.0/10 | 36 |
| **Zoom Workplace** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Call Management** | 9.2 (28 reviews) | Not enough data | 
| **Communication Management** | 9.3 (25 reviews) | Not enough data | 
| **Scalability** | 9.3 (27 reviews) | Not enough data | 
| **Integrations** | 8.8 (26 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.3 (28 reviews) | Not enough data | 
| **Accessibility** | 9.3 (28 reviews) | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Security and Compliance** | 8.8 (24 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.0 (24 reviews) | Not enough data | 
| **Support and Reliability** | 8.8 (27 reviews) | Not enough data | 
| **Automated attendant** | 8.3 (26 reviews) | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.7/10 | 422 |
| **Zoom Workplace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.6 (43 reviews) | Not enough data | 
| **Call Management** | 8.4 (51 reviews) | Not enough data | 
| **Network monitoring** | 8.7 (42 reviews) | Not enough data | 
| **Integrations** | 8.7 (57 reviews) | Not enough data | 
| **Virtual PBX** | 8.6 (41 reviews) | Not enough data | 
| **SIP trunking services** | 8.6 (42 reviews) | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Phone Calls** | 9.3 (369 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 9.1 (332 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 9.0 (330 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.9 (327 reviews) | Not enough data | 
| **Conference Calls** | 9.1 (350 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.0 (331 reviews) ✓ Verified | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (36 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (39 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (36 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (36 reviews) | Not enough data | 

#### Access

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Software Pairing** | 8.9 (303 reviews) | Not enough data | 
| **Browser Extension** | 8.8 (299 reviews) | Not enough data | 
| **Individual Download** | 9.0 (300 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Hold Music** | 8.6 (309 reviews) | Not enough data | 
| **Automated Attendants** | 8.8 (306 reviews) | Not enough data | 
| **VOiP Number** | 9.0 (308 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 17 |

#### Agentic AI - Productivity Bots

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Image Editing** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Audio Recording** | Not enough data | Not enough data | 
| **Focus Aid** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Office Suite** | Not enough data | Not enough data | 
| **Database Creation** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Team Collaboration** | Not enough data | Not enough data | 
| **Video Content** | Not enough data | Not enough data | 
| **Productivity Tools** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.9/10 | 162 |
| **Zoom Workplace** | 8.7/10 | 2584 |

#### Agentic AI - UCaaS Platforms

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | 7.8 (9 reviews) | 
| **Cross-system Integration** | 8.5 (9 reviews) | 8.2 (10 reviews) | 
| **Adaptive Learning** | 7.9 (8 reviews) | 8.5 (10 reviews) | 
| **Natural Language Interaction** | 8.3 (9 reviews) | 8.8 (10 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | 9.2 (130 reviews) ✓ Verified | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | 9.3 (132 reviews) ✓ Verified | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | 9.3 (101 reviews) | 8.7 (1369 reviews) | 

#### Features

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | 9.2 (132 reviews) | 8.8 (1383 reviews) ✓ Verified | 
| **Voicemail to SMS** | 9.1 (102 reviews) | 8.7 (1335 reviews) | 
| **File Sharing** | 9.0 (141 reviews) ✓ Verified | 8.9 (1778 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.4 (146 reviews) ✓ Verified | 9.2 (2025 reviews) ✓ Verified | 
| **Video Conferencing** | 9.4 (142 reviews) ✓ Verified | 9.3 (2111 reviews) ✓ Verified | 
| **Conference Transcripts** | 9.0 (133 reviews) | 8.8 (1605 reviews) ✓ Verified | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Webex Calling (3):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Webex Calling | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 30.4% | 50.9% | 
| **Mid-Market** | 40.7% | 31.3% | 
| **Enterprise** | 28.9% | 17.7% | 

### By Industry

#### Webex Calling

- **Information Technology and Services:** 25.5%
- **Computer Software:** 5.9%
- **Consumer Services:** 5.4%
- **Telecommunications:** 5.4%
- **Marketing and Advertising:** 3.4%
- **Computer & Network Security:** 3.1%
- **Education Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.6%
- **Accounting:** 2.3%
- **Other:** 40.7%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Webex Calling

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1471 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3646 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4209 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1661 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (937 reviews)
- [Cisco Hosted Collaboration Solution](https://www.g2.com/products/cisco-hosted-collaboration-solution/reviews) — 4.0/5 stars (12 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18923 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48205 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19324 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5862 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39780 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17126 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4209 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1471 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1258 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (973 reviews)

---
## Top Discussions

### Webex Calling

- Title: [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) — 2 comments
  > **Top comment:** "Webex Calling is a cloud-based business phone system provided by Cisco's Webex platform. It allows users to make calls over the internet, enabling voice..."
- Title: [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) — 2 comments
  > **Top comment:** "WebEx calling has different options the Basic is free you can call anyone with a WebEx account. 
Call is $ 17.00 per license Call anyone with a WebEx..."
- Title: [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) — 2 comments
  > **Top comment:** "Cisco unified communication manager "
- Title: [What are the benefits of Cisco Cloud Calling?](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Most enterprises can't afford to rip and replace their phone systems to go to the cloud. With Cisco, we allow enterprises to protect their investment  while..."
- Title: [Is Webex Calling a global solution?](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Webex Calling is globally available and supports multi-site, multi-national enterprises and is sold through Cisco's trusted network of partners."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 30 comments, 12 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 29 comments, 38 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 18 comments, 2 upvotes
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/webex-calling-vs-zoom-workplace)