# Webex Calling vs Yeastar S-Series VoIP PBX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Webex Calling excels in overall user satisfaction, with a strong G2 Score of 81.29, reflecting its robust performance and positive user experiences. Users appreciate features like real-time call monitoring and seamless integration of calling, messaging, and meetings into a single platform, which enhances collaboration.
- **Users say** that Yeastar S-Series VoIP PBX is particularly beneficial for small businesses, as indicated by its high rating of 4.9 stars. However, some users have noted challenges with setup, stating that it is not as straightforward and often requires assistance from the support team to resolve issues.
- **Reviewers mention** that Webex Calling offers a straightforward setup process, with many users finding the intuitive interface easy to navigate. This ease of use is a significant advantage for teams looking to implement a new communication system quickly and efficiently.
- **According to verified reviews** , Yeastar S-Series VoIP PBX provides solid communication features, especially for remote work scenarios. Users highlighted the effectiveness of intercom calls and the convenience of a mobile app, which helps maintain connectivity across different locations.
- **G2 reviewers highlight** that Webex Calling's quality of support is commendable, with a score of 8.9. Users have expressed satisfaction with the assistance they receive, which contributes to a smoother experience when addressing any technical issues.
- **Users report** that while Yeastar S-Series VoIP PBX has valuable features and competitive pricing, the reliance on support for setup and feature implementation can be a drawback. This may lead to delays in fully utilizing the system compared to the more user-friendly experience offered by Webex Calling.



| | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 635 | 15 | 
| **Largest Market Segment** | Mid-Market (41.0% of reviews) | Small-Business (87.5% of reviews) | 
| **Entry Level Price** | $0 user/mo | No pricing available | 

---
## Top Pros & Cons

### Webex Calling

Pros:
- Ease of Use (69 reviews)
- Reliability (50 reviews)

Cons:
- Complex Processes (18 reviews)
- Lack of Intuitiveness (18 reviews)

### Yeastar S-Series VoIP PBX

**Not enough data**

---
## Ratings Comparison
| Rating | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
  | **Meets Requirements** | 9.2 (505 reviews) | Not enough data | 
  | **Ease of Use** | 9.1 (508 reviews) | Not enough data | 
  | **Ease of Setup** | 8.8 (219 reviews) | Not enough data | 
  | **Ease of Admin** | 8.7 (94 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (477 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 8.8 (94 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.1 (491 reviews) | Not enough data | 

---
## Pricing

### Webex Calling

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0 user/mo

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing

[Browse all 4 editions](https://www.g2.com/products/webex-calling/pricing)

#### Free Trial

No

### Yeastar S-Series VoIP PBX

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.8/10 | 29 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Platform

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Omnichannel** | 8.9 (22 reviews) | Not enough data | 
| **Mobile Access** | 8.9 (23 reviews) | Not enough data | 
| **Queue Management** | 8.8 (21 reviews) | Not enough data | 
| **Call Routing** | 8.6 (22 reviews) | Not enough data | 
| **Call Back** | 8.8 (22 reviews) | Not enough data | 
| **IVR** | 8.7 (23 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.0 (22 reviews) | Not enough data | 

#### Generative AI

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **AI Text-to-Speech** | 8.6 (20 reviews) | Not enough data | 

#### Workforce Management

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Call Monitoring** | 8.7 (22 reviews) | Not enough data | 
| **Performance Evaluation** | 8.1 (21 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | 9.3 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.0 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 8.6 (6 reviews) | Not enough data | 

#### Administrative

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Call Recording** | 8.8 (24 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.1 (22 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 9.0/10 | 35 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Call Management** | 9.2 (27 reviews) | Not enough data | 
| **Communication Management** | 9.3 (25 reviews) | Not enough data | 
| **Scalability** | 9.3 (27 reviews) | Not enough data | 
| **Integrations** | 8.8 (26 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.3 (27 reviews) | Not enough data | 
| **Accessibility** | 9.3 (27 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Security and Compliance** | 8.8 (24 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.0 (24 reviews) | Not enough data | 
| **Support and Reliability** | 8.8 (27 reviews) | Not enough data | 
| **Automated attendant** | 8.3 (26 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.7/10 | 419 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.6 (43 reviews) | Not enough data | 
| **Call Management** | 8.4 (51 reviews) | Not enough data | 
| **Network monitoring** | 8.7 (42 reviews) | Not enough data | 
| **Integrations** | 8.7 (58 reviews) | Not enough data | 
| **Virtual PBX** | 8.6 (41 reviews) | Not enough data | 
| **SIP trunking services** | 8.6 (42 reviews) | Not enough data | 

#### Basic Communication

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Phone Calls** | 9.3 (370 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 9.1 (333 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 9.0 (332 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.9 (329 reviews) | Feature Not Available | 
| **Conference Calls** | 9.1 (351 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.0 (331 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (36 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (39 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (36 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (36 reviews) | Not enough data | 

#### Access

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Software Pairing** | 8.9 (305 reviews) | Not enough data | 
| **Browser Extension** | 8.8 (301 reviews) | Not enough data | 
| **Individual Download** | 9.0 (302 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Hold Music** | 8.6 (311 reviews) | Not enough data | 
| **Automated Attendants** | 8.8 (308 reviews) | Not enough data | 
| **VOiP Number** | 9.0 (310 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Calling** | 8.9/10 | 161 |
| **Yeastar S-Series VoIP PBX** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (9 reviews) | Not enough data | 

#### Extensions

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Tenancy Flexibility** | 9.2 (130 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.3 (132 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.3 (101 reviews) | Not enough data | 

#### Features

| Feature | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Voicemail to Email** | 9.2 (132 reviews) | Not enough data | 
| **Voicemail to SMS** | 9.1 (102 reviews) | Not enough data | 
| **File Sharing** | 9.0 (141 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.4 (145 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.4 (142 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 9.0 (133 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Webex Calling (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)



---
## Reviewer Demographics

### By Company Size

| Segment | Webex Calling | Yeastar S-Series VoIP PBX | 
|---|---|---|
| **Small-Business** | 30.0% | 87.5% | 
| **Mid-Market** | 41.0% | 12.5% | 
| **Enterprise** | 29.0% | 0% | 

### By Industry

#### Webex Calling

- **Information Technology and Services:** 25.7%
- **Computer Software:** 6.1%
- **Consumer Services:** 5.4%
- **Telecommunications:** 5.4%
- **Marketing and Advertising:** 3.5%
- **Computer & Network Security:** 3.1%
- **Higher Education:** 2.8%
- **Education Management:** 2.6%
- **Financial Services:** 2.6%
- **Accounting:** 2.3%
- **Other:** 40.5%

#### Yeastar S-Series VoIP PBX

- **Telecommunications:** 28.6%
- **Medical Practice:** 14.3%
- **Machinery:** 14.3%
- **Dairy:** 14.3%
- **Automotive:** 14.3%
- **Architecture & Planning:** 14.3%

---
## Alternatives

### Alternatives to Webex Calling

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56502 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)

### Alternatives to Yeastar S-Series VoIP PBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Asterisk](https://www.g2.com/products/asterisk/reviews) — 4.6/5 stars (59 reviews)
- [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) — 4.4/5 stars (111 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews)

---
## Top Discussions

### Webex Calling

- Title: [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) — 2 comments
  > **Top comment:** "Webex Calling is a cloud-based business phone system provided by Cisco's Webex platform. It allows users to make calls over the internet, enabling voice..."
- Title: [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) — 2 comments
  > **Top comment:** "WebEx calling has different options the Basic is free you can call anyone with a WebEx account. 
Call is $ 17.00 per license Call anyone with a WebEx..."
- Title: [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) — 2 comments
  > **Top comment:** "Cisco unified communication manager "
- Title: [What are the benefits of Cisco Cloud Calling?](https://www.g2.com/discussions/advantages-f1569fc4-d98a-415d-ae10-e2625b328b20) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Most enterprises can't afford to rip and replace their phone systems to go to the cloud. With Cisco, we allow enterprises to protect their investment  while..."
- Title: [Is Webex Calling a global solution?](https://www.g2.com/discussions/global-2459f52a-78db-406b-9f11-00d0e8d3c306) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Webex Calling is globally available and supports multi-site, multi-national enterprises and is sold through Cisco's trusted network of partners."

### Yeastar S-Series VoIP PBX

- Title: [What is Yeastar S20?](https://www.g2.com/discussions/what-is-yeastar-s20) — 1 comment
  > **Top comment:** "It is a cloud-based phone system for small companies.  Don't need phone service, just internet.  Office phone on the desk, different extensions, etc. but..."
- Title: [would you please make Linkus resizeable for split screen use on androids?](https://www.g2.com/discussions/would-you-please-make-linkus-resizeable-for-split-screen-use-on-androids) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How to register an IP phone or softphone to S-Series VoIP PBX?](https://www.g2.com/discussions/how-to-register-an-ip-phone-or-softphone-to-s-series-voip-pbx) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "S-Series VoIP PBX have passed compatibility test with lots of IP phone brands, such as Yealink, Grandstream, Cisco, Polycom, Snom, etc. Any questions about..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/webex-calling-vs-yeastar-s-series-voip-pbx)