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Compare Webex Calling and net2phone 
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At a Glance
Market Segments
Mid-Market (40.9% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
$0 user/mo
$23.99 1 user Per Month
Webex Calling
Star Rating
(607)4.5 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansnet2phone
Star Rating
(189)4.4 out of 5
Market Segments
Small-Business (79.3% of reviews)
Pros & Cons
Entry-Level Pricing
$23.99 1 user Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that net2phone excels in call management with a score of 9.7, while Webex Calling also performs well but slightly better in basic communication features like phone calls (9.3) and video calls (9.1). Reviewers mention that net2phone's call management tools are intuitive and efficient, making it a favorite among small businesses.
- Reviewers mention that Webex Calling shines in collaboration tools, particularly in live chat (9.3) and video conferencing (9.4), which are essential for remote teams. In contrast, net2phone's collaboration features, while functional, do not match the depth and user satisfaction found in Webex Calling.
- G2 users highlight that net2phone offers a more affordable entry-level price at $23.99 per user per month, compared to Webex Calling's $0 user/month, which can be appealing for small businesses looking to minimize costs. However, users on G2 note that the free tier of Webex Calling may come with limitations that could affect larger teams.
- Users say that Webex Calling has a higher ease of use rating (9.2) compared to net2phone (8.7), indicating that Webex's interface is more user-friendly, especially for new users. Reviewers mention that the onboarding process for Webex is smoother, which can be crucial for teams needing to get up and running quickly.
- Reviewers mention that net2phone's quality of support (8.5) is slightly lower than Webex Calling's (8.9), suggesting that users may find more responsive and helpful customer service with Webex. Users report that timely support can significantly impact their overall satisfaction with the software.
- Users on G2 highlight that net2phone's security and compliance features score an impressive 9.5, which is critical for businesses handling sensitive information. In comparison, Webex Calling also offers strong security measures but does not quite reach the same level of user confidence as net2phone in this area.
Pricing
Entry-Level Pricing
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
net2phone
Essentials
$23.99
1 user Per Month
Ideal for small businesses or startups looking for essential communication tools.
- Unlimited Calling US, Canada, Mexico, Puerto Rico
- Video conferencing (limited)
- Internal messaging and chat
Free Trial
Webex Calling
No trial information availablenet2phone
Free Trial is available
Ratings
Meets Requirements
9.2
482
8.7
106
Ease of Use
9.2
484
8.7
107
Ease of Setup
8.8
193
8.4
87
Ease of Admin
8.6
90
8.4
84
Quality of Support
8.9
453
8.6
107
Has the product been a good partner in doing business?
8.8
90
8.7
87
Product Direction (% positive)
9.2
472
7.9
96
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
9.0
8
Not enough data
8.7
5
Not enough data
7.2
6
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Not enough data
Generative AI
8.7
23
Not enough data
Workforce Management
8.8
24
Not enough data
8.2
23
Not enough data
Call Center Infrastructure (CCI)
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Administrative
8.9
25
Not enough data
9.1
25
Not enough data
Basic Communication - Cloud PBX
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Not enough data
Advanced Features - Cloud PBX
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Not enough data
Platform Basics - VoIP Providers
8.6
44
Not enough data
8.9
45
Not enough data
8.7
45
Not enough data
8.4
46
Not enough data
8.6
44
Not enough data
8.6
44
Not enough data
Basic Communication
9.3
354
|
Verified
8.9
84
9.1
334
|
Verified
7.5
35
9.0
330
|
Verified
7.7
37
8.9
327
7.7
30
9.1
349
|
Verified
8.4
59
9.0
337
|
Verified
9.0
70
Agentic AI - VoIP Providers
8.2
39
Not enough data
8.5
40
Not enough data
8.5
39
Not enough data
8.4
40
Not enough data
Access
8.9
312
7.5
27
8.8
309
8.1
40
9.0
308
|
Verified
8.0
35
Advanced Features
8.6
320
8.2
61
8.8
316
8.9
65
9.0
315
9.2
71
Agentic AI - UCaaS Platforms
7.9
7
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Extensions
9.2
133
|
Verified
8.3
6
9.3
135
|
Verified
8.5
10
9.3
103
6.5
9
Features
9.2
133
8.5
11
9.1
103
6.9
8
9.1
140
|
Verified
7.2
6
9.4
141
|
Verified
9.3
7
9.4
139
|
Verified
7.9
7
9.0
133
Not enough data
Categories
Categories
Shared Categories
Webex Calling and net2phone are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
net2phone is categorized as Video Conferencing
Reviews
Reviewers' Company Size
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
net2phone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.8%
Computer Software
6.2%
Consumer Services
5.6%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Information Technology and Services
6.0%
Construction
6.0%
Telecommunications
5.4%
Hospital & Health Care
4.9%
Retail
4.3%
Other
73.4%
Discussions
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
Is net2phone reliable?
4 Comments
BA
No. It was a terrible product and we switched to a MUCH better company after only a few months. In fact, N2P's products are SO bad that even this review...Read more
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