Introducing G2.ai, the future of software buying.Try now
Compare Webex Calling and Webex Suite 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
8x8 Work
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fathom
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0 user/mo
$0.00
Webex Calling
Star Rating
(608)4.5 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansWebex Suite
Star Rating
(18,591)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Webex Calling excels in Phone Calls, scoring 9.3 compared to Webex Suite's 8.8. Reviewers mention that the call clarity and reliability are superior, making it a preferred choice for businesses that prioritize voice communication.
- Reviewers mention that Webex Calling also shines in Video Calls, with a score of 9.1 versus Webex Suite's 8.7. Users appreciate the seamless integration and high-quality video, which enhances remote collaboration.
- Users on G2 highlight Webex Suite's strength in Network Monitoring, where it scores 9.3 compared to Webex Calling's 8.4. Reviewers say that the detailed analytics and monitoring tools help IT teams maintain optimal performance.
- G2 users report that Webex Calling offers better Voicemail to Email functionality, scoring 9.2 against Webex Suite's 9.0. Reviewers mention that the timely notifications and easy access to voicemails improve productivity.
- Reviewers mention that Webex Suite provides a robust Integrations experience, scoring 9.0 compared to Webex Calling's 8.3. Users appreciate the ability to connect with various third-party applications, enhancing workflow efficiency.
- Users say that Webex Calling has a more user-friendly experience in Ease of Use, scoring 9.1 compared to Webex Suite's 8.7. Reviewers mention that the intuitive interface and straightforward navigation make it easier for new users to adapt quickly.
Pricing
Entry-Level Pricing
Webex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Webex Calling
No trial information availableWebex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
482
8.9
14,640
Ease of Use
9.2
484
8.7
14,690
Ease of Setup
8.8
193
8.4
2,906
Ease of Admin
8.6
90
8.5
2,597
Quality of Support
8.9
453
8.5
11,709
Has the product been a good partner in doing business?
8.8
90
8.7
2,491
Product Direction (% positive)
9.2
472
7.8
14,100
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
982
Not enough data
9.0
963
Not enough data
8.9
942
Collaboration
Not enough data
8.8
898
Not enough data
9.0
977
Not enough data
9.0
970
Not enough data
8.8
874
Not enough data
9.2
999
Functionality
Not enough data
8.8
880
Not enough data
9.0
979
Not enough data
8.9
881
Agentic AI - Virtual Classroom
Not enough data
7.9
19
Business Instant Messaging
Not enough data
8.6
939
Not enough data
8.8
1043
Not enough data
8.5
957
Business Instant Messaging
Not enough data
9.0
1009
Not enough data
8.9
951
Business Instant Messaging
Not enough data
8.7
900
Not enough data
8.8
960
Not enough data
8.7
867
Generative AI - Business Instant Messaging
Not enough data
8.2
54
AI - Business Instant Messaging
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.1
54
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.6
66
Not enough data
8.7
63
Not enough data
8.5
64
Not enough data
8.4
65
Office Customization
Not enough data
8.9
64
Not enough data
8.7
63
Not enough data
8.6
61
Guest Tools
Not enough data
8.5
60
Not enough data
8.7
60
Not enough data
8.8
57
Collaboration Tools
Not enough data
8.7
63
Not enough data
9.0
64
Not enough data
9.1
64
Not enough data
8.9
62
Agentic AI - Virtual Workspaces
Not enough data
7.9
29
Not enough data
7.6
29
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4252
|
Verified
Not enough data
8.8
4604
|
Verified
Not enough data
8.9
5118
|
Verified
Conferencing Options
Not enough data
9.0
5261
|
Verified
Not enough data
9.0
5487
|
Verified
Not enough data
9.0
5400
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4903
|
Verified
Not enough data
8.7
4871
Agentic AI - Screen Sharing
Not enough data
7.7
48
Collaboration
Not enough data
9.1
32
Not enough data
8.7
32
Not enough data
8.6
32
Not enough data
8.9
32
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.1
32
Not enough data
8.8
32
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
14
Not enough data
7.5
14
Collaboration Tools
Not enough data
9.0
10147
|
Verified
Not enough data
9.1
2951
|
Verified
Not enough data
8.8
2633
|
Verified
Not enough data
9.0
3176
|
Verified
Not enough data
9.0
3027
Meeting Coordination
Not enough data
8.7
9137
Not enough data
8.7
8628
|
Verified
Not enough data
8.7
9003
|
Verified
Not enough data
8.8
3156
|
Verified
Software Type
Not enough data
8.6
7732
|
Verified
Not enough data
8.8
3096
|
Verified
Not enough data
9.0
3239
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
87
Not enough data
7.8
83
Not enough data
7.9
85
Platform
8.9
24
Not enough data
8.9
25
Not enough data
8.9
24
Not enough data
8.8
25
Not enough data
8.8
24
Not enough data
8.7
25
Not enough data
9.0
25
Not enough data
Generative AI
8.7
23
Not enough data
Workforce Management
8.8
24
Not enough data
8.2
23
Not enough data
Call Center Infrastructure (CCI)
9.4
8
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Administrative
8.9
25
Not enough data
9.1
25
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
39
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
40
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.0
40
Not enough data
9.3
39
Accessibility - AI Meeting Assistants
Not enough data
9.1
39
Not enough data
9.0
38
Not enough data
9.4
37
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Basic Communication - Cloud PBX
9.3
25
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
8.8
24
Not enough data
9.3
25
Not enough data
9.2
24
Not enough data
Advanced Features - Cloud PBX
8.8
24
Not enough data
8.2
24
Not enough data
8.6
25
Not enough data
8.4
25
Not enough data
Platform Basics - VoIP Providers
8.7
44
8.9
11
8.8
45
9.3
10
8.6
45
9.4
9
8.5
46
9.3
10
8.6
44
8.9
9
8.7
44
8.2
10
Basic Communication
9.3
354
|
Verified
8.8
241
9.1
334
|
Verified
8.7
227
9.0
330
|
Verified
8.6
208
8.9
327
9.0
255
9.1
349
|
Verified
9.0
256
9.0
337
|
Verified
8.6
146
Agentic AI - VoIP Providers
8.2
39
7.4
7
8.6
40
8.1
7
8.4
39
7.6
7
8.5
40
6.9
6
Access
9.0
312
8.3
161
8.8
309
8.4
186
9.0
308
|
Verified
8.4
177
Advanced Features
8.7
320
7.9
134
8.9
316
8.2
134
9.0
315
8.6
179
Agentic AI - UCaaS Platforms
7.9
7
8.0
5
8.8
7
9.0
5
8.1
7
9.7
5
8.3
7
9.7
5
Extensions
9.2
133
|
Verified
9.0
146
9.3
135
|
Verified
8.9
162
9.3
103
9.0
105
Features
9.2
133
9.0
157
9.1
103
8.8
100
9.1
140
|
Verified
9.0
152
9.4
141
|
Verified
9.1
170
9.4
139
|
Verified
9.1
152
9.0
133
9.1
141
Categories
Categories
Shared Categories
Webex Calling and Webex Suite are categorized as UCaaS Platforms and VoIP Providers
Unique Categories
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer Software
6.2%
Consumer Services
5.8%
Telecommunications
5.5%
Marketing and Advertising
3.8%
Other
52.1%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Discussions
What are the benefits of Cisco Cloud Calling?
2 Comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 Comments
DK
Cisco unified communication manager Read more
Is Webex calling free?
2 Comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
