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Compare Webex Suite and Zimbra Collaboration Enterprise Collaboration 
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At a Glance
Market Segments
Enterprise (50.6% of reviews)
Mid-Market (44.2% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Webex Suite
Star Rating
(18,600)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansZimbra Collaboration Enterprise Collaboration
Star Rating
(137)3.6 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zimbra Collaboration Enterprise CollaborationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zimbra Collaboration's Ease of Setup is rated at 6.9, which is significantly lower than Webex Suite's 8.4. Reviewers mention that the setup process for Zimbra can be cumbersome and less intuitive, making it challenging for new users.
- Reviewers mention that Webex Suite excels in Instant Messaging with a score of 8.9, while Zimbra Collaboration lags behind at 5.9. Users on G2 appreciate the seamless communication features in Webex, highlighting its user-friendly interface and quick response times.
- G2 users indicate that Zimbra Collaboration struggles with Quality of Support, scoring 7.7 compared to Webex Suite's 8.5. Users report that Webex provides more responsive and helpful customer service, which is crucial for businesses needing timely assistance.
- Users say that Webex Suite's Collaboration Tools are superior, particularly in Screen Sharing, where it scores 9.0 compared to Zimbra's 9.4. However, reviewers mention that Zimbra's screen sharing is still effective, but Webex offers more advanced features like simultaneous screen sharing that enhance teamwork.
- Reviewers mention that Zimbra Collaboration's File Sharing capabilities are rated at 8.6, while Webex Suite shines with a score of 8.7. Users appreciate Webex's robust file sharing options, which include easy integration with other applications, making collaboration smoother.
- Users on G2 report that Webex Suite's Meeting Automation features, such as Automated Note-Taking and Voice Recognition, score highly at 9.1 and 8.9 respectively, while Zimbra lacks similar advanced functionalities. Reviewers say these features in Webex significantly enhance productivity during meetings.
Pricing
Entry-Level Pricing
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Zimbra Collaboration Enterprise Collaboration
No pricing availableFree Trial
Webex Suite
Free Trial is available
Zimbra Collaboration Enterprise Collaboration
No trial information availableRatings
Meets Requirements
8.9
14,647
7.9
111
Ease of Use
8.7
14,697
8.2
111
Ease of Setup
8.4
2,910
6.9
37
Ease of Admin
8.5
2,597
7.7
38
Quality of Support
8.5
11,715
7.7
91
Has the product been a good partner in doing business?
8.7
2,491
7.9
35
Product Direction (% positive)
7.8
14,106
5.6
108
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Not enough data
Collaboration
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Not enough data
Functionality
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Not enough data
Agentic AI - Virtual Classroom
7.8
20
Not enough data
Business Instant Messaging
8.6
941
Not enough data
8.8
1045
Not enough data
8.5
959
Not enough data
Business Instant Messaging
9.0
1011
Not enough data
8.9
954
Not enough data
Business Instant Messaging
8.7
902
Not enough data
8.8
962
Not enough data
8.7
869
Not enough data
Generative AI - Business Instant Messaging
8.2
55
Not enough data
AI - Business Instant Messaging
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Not enough data
Agentic AI - Business Instant Messaging
7.8
37
Not enough data
7.7
36
Not enough data
Visual Tools
8.7
68
Not enough data
8.6
64
Not enough data
8.5
65
Not enough data
8.4
67
Not enough data
Office Customization
8.8
66
Not enough data
8.8
64
Not enough data
8.6
63
Not enough data
Guest Tools
8.5
61
Not enough data
8.7
62
Not enough data
8.8
58
Not enough data
Collaboration Tools
8.6
64
Not enough data
8.9
66
Not enough data
9.1
65
Not enough data
8.9
64
Not enough data
Agentic AI - Virtual Workspaces
7.8
30
Not enough data
7.6
30
Not enough data
Design Tools
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Not enough data
Communication Tools
8.9
340
Not enough data
9.0
362
Not enough data
Integrations
8.7
292
Not enough data
9.0
360
Not enough data
Software Offering
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Not enough data
Agentic AI - Collaborative Whiteboard
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Not enough data
Presenter Tools
8.9
4897
Not enough data
8.5
4254
|
Verified
Not enough data
8.8
4606
|
Verified
Not enough data
8.9
5120
|
Verified
Not enough data
Conferencing Options
9.0
5263
|
Verified
Not enough data
9.0
5489
|
Verified
Not enough data
9.0
5402
|
Verified
Not enough data
Application Tools
8.8
4346
|
Verified
Not enough data
8.8
4905
|
Verified
Not enough data
8.7
4873
Not enough data
Agentic AI - Screen Sharing
7.7
49
Not enough data
Collaboration
9.1
34
Not enough data
8.7
34
Not enough data
8.7
34
Not enough data
8.9
34
Not enough data
Hardware
8.6
33
Not enough data
8.5
33
Not enough data
Security
9.1
34
Not enough data
8.8
34
Not enough data
Agentic AI - Visual Collaboration Platforms
7.0
15
Not enough data
7.4
15
Not enough data
Collaboration Tools
9.0
10151
|
Verified
9.4
11
|
Verified
9.1
2955
|
Verified
Not enough data
8.8
2638
|
Verified
Not enough data
9.0
3181
|
Verified
Not enough data
9.0
3030
Not enough data
Meeting Coordination
8.7
9142
8.9
12
|
Verified
8.7
8633
|
Verified
8.7
9
8.7
9006
|
Verified
8.5
11
|
Verified
8.8
3160
|
Verified
Not enough data
Software Type
8.6
7736
|
Verified
8.9
11
|
Verified
8.8
3098
|
Verified
Not enough data
9.0
3243
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
89
Not enough data
7.8
84
Not enough data
7.9
86
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Not enough data
Meeting Automation - AI Meeting Assistants
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Not enough data
Meeting Insights - AI Meeting Assistants
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Not enough data
Accessibility - AI Meeting Assistants
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Not enough data
Agentic AI - AI Meeting Assistants
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
Platform Basics - VoIP Providers
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Not enough data
Basic Communication
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Not enough data
Agentic AI - VoIP Providers
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Not enough data
Access
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Not enough data
Advanced Features
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Not enough data
Agentic AI - UCaaS Platforms
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Extensions
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Not enough data
Features
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Not enough data
Categories
Categories
Shared Categories
Webex Suite and Zimbra Collaboration Enterprise Collaboration are categorized as Video Conferencing
Unique Categories
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Zimbra Collaboration Enterprise Collaboration is categorized as Email
Reviews
Reviewers' Company Size
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zimbra Collaboration Enterprise Collaboration
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Information Technology and Services
12.5%
Higher Education
10.8%
Computer Software
9.2%
Internet
7.5%
Education Management
5.0%
Other
55.0%
Alternatives
Discussions
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
when did zimbra launch?
1 Comment
TP
The origin of the company dates back to 2005, when the first version was released.Read more
What is Zimbra mail server?
1 Comment
TP
It's a server that provides a suite of email-related services, including email, calendar, addressbook, tasks, and briefcase (which stores documents). It's a...Read more
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