# Webex Suite vs Zimbra Collaboration Enterprise Collaboration Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Webex Suite excels in providing a seamless all-in-one platform for meetings, messaging, and collaboration, which significantly enhances team communication. Users appreciate the reliable audio and video quality, especially during large meetings, making it a preferred choice for enterprises.
- **Users say** that Zimbra Collaboration Enterprise Collaboration offers a user-friendly interface that feels familiar, especially for those accustomed to Microsoft Outlook. This simplicity is a major plus for teams looking for an easy-to-navigate collaboration tool.
- **Reviewers mention** that Webex Suite's centralized management features are particularly beneficial for IT administrators, providing strong enterprise-level control and security. This focus on IT operations makes it a robust choice for larger organizations with complex needs.
- **According to verified reviews** , Zimbra's hybrid deployment option is a standout feature, allowing organizations to choose between on-prem and cloud solutions. This flexibility is appreciated by users who value cost-effectiveness and ease of management compared to other platforms.
- **G2 reviewers highlight** that while Zimbra Collaboration has a solid feature set, it sometimes struggles to meet specific workflow needs, with users noting configuration challenges. This can be a drawback for teams with unique requirements.
- **Users appreciate** the comprehensive collaboration features of Webex Suite, including screen sharing, chat, and file sharing, which are all integrated into one platform. This integration is seen as a significant advantage for teams that prioritize smooth collaboration and communication.



| | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.6 out of 5 | 
| **Total Reviews** | 18,902 | 140 | 
| **Largest Market Segment** | Enterprise (50.5% of reviews) | Mid-Market (44.6% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Webex Suite

Pros:
- Ease of Use (271 reviews)
- Video Conferencing (187 reviews)

Cons:
- Slow Loading (103 reviews)
- Performance Issues (93 reviews)

### Zimbra Collaboration Enterprise Collaboration

Pros:
- Daily Usage (1 reviews)


---
## Ratings Comparison
| Rating | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14780 reviews) | 7.9 (111 reviews) | 
  | **Ease of Use** | 8.7 (14836 reviews) | 8.2 (111 reviews) | 
  | **Ease of Setup** | 8.5 (3032 reviews) | 6.9 (37 reviews) | 
  | **Ease of Admin** | 8.5 (2672 reviews) | 7.7 (38 reviews) | 
  | **Quality of Support** | 8.5 (11837 reviews) | 7.7 (91 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (2569 reviews) | 7.9 (35 reviews) | 
  | **Product Direction (% positive)** | 7.8 (14233 reviews) | 5.6 (108 reviews) | 

---
## Pricing

### Webex Suite

#### Entry-Level Pricing

Plan: Basic Plan

Price: $0.00

Description: Our free plan has limited access to certain features, but it's a great way for you to try before you buy.

Key Features:
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing

[Browse all 5 editions](https://www.g2.com/products/cisco-webex-suite/pricing)

#### Free Trial

Yes

### Zimbra Collaboration Enterprise Collaboration

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | N/A | N/A |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Communication

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.9/10 | 1179 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Content Sharing

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Video Streaming** | 9.1 (990 reviews) | Not enough data | 
| **Session Recording** | 9.0 (970 reviews) | Not enough data | 
| **File Sharing** | 8.9 (947 reviews) | Not enough data | 

#### Collaboration

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Whiteboard** | 8.8 (903 reviews) | Not enough data | 
| **Hand Raising** | 9.0 (983 reviews) | Not enough data | 
| **Participation Controls** | 9.0 (975 reviews) | Not enough data | 
| **Survey Tools** | 8.8 (879 reviews) | Not enough data | 
| **Screen Sharing** | 9.2 (1006 reviews) | Not enough data | 

#### Functionality

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Technical Support** | 8.8 (881 reviews) | Not enough data | 
| **Live Chat** | 9.0 (981 reviews) | Not enough data | 
| **Markup Tools** | 8.9 (882 reviews) | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Adaptive Learning** | 7.9 (21 reviews) | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.4/10 | 1250 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Business Instant Messaging

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **File Sharing** | 8.6 (945 reviews) | Not enough data | 
| **Notifications** | 8.8 (1048 reviews) | Not enough data | 
| **Search** | 8.5 (959 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Audio Conferencing** | 9.0 (1023 reviews) | Not enough data | 
| **Video Conferencing** | 8.9 (966 reviews) | Not enough data | 

#### Business Instant Messaging

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Mobile Application** | 8.7 (907 reviews) | Not enough data | 
| **Web Application** | 8.8 (965 reviews) | Not enough data | 
| **Integrations** | 8.7 (871 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Text Summarization** | 8.2 (52 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **AI Powered Search** | 8.1 (54 reviews) | Not enough data | 
| **Smart Notifications** | 8.1 (53 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.0 (55 reviews) | Not enough data | 
| **Content Generation** | 7.7 (52 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Cross-system Integration** | 7.8 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (36 reviews) | Not enough data | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.5/10 | 99 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Visual Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Whiteboarding** | 8.6 (68 reviews) | Not enough data | 
| **Annotations** | 8.6 (63 reviews) | Not enough data | 
| **Graphing** | 8.4 (63 reviews) | Not enough data | 
| **Templates** | 8.4 (65 reviews) | Not enough data | 

#### Office Customization

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Office Decor** | 8.7 (63 reviews) | Not enough data | 
| **Customized Floor Plans** | 8.6 (61 reviews) | Not enough data | 
| **Personal Offices** | 8.5 (61 reviews) | Not enough data | 

#### Guest Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Virtual Receptionist** | 8.6 (59 reviews) | Not enough data | 
| **External Video Conferencing** | 8.6 (61 reviews) | Not enough data | 
| **Guest Links** | 8.6 (57 reviews) | Not enough data | 

#### Collaboration Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Simultaneous Screen Sharing** | 8.7 (63 reviews) | Not enough data | 
| **Document Sharing** | 9.0 (67 reviews) | Not enough data | 
| **Availability Status** | 9.0 (64 reviews) | Not enough data | 
| **Mobile Application** | 8.8 (62 reviews) | Not enough data | 

#### Agentic AI - Virtual Workspaces

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (29 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (28 reviews) | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.7/10 | 483 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Design Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Drawing** | 8.8 (355 reviews) | Not enough data | 
| **Marker Colors** | 8.8 (354 reviews) | Not enough data | 
| **Mind Mapping** | 8.6 (309 reviews) | Not enough data | 
| **Templates** | 8.7 (316 reviews) | Not enough data | 
| **Drag-and-Drop** | 8.8 (332 reviews) | Not enough data | 

#### Communication Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Voting** | 8.9 (333 reviews) | Not enough data | 
| **Commenting** | 9.0 (355 reviews) | Not enough data | 

#### Integrations

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **CMS Integrations** | 8.7 (284 reviews) | Not enough data | 
| **Sharing** | 9.0 (353 reviews) | Not enough data | 

#### Software Offering

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **In-Browser** | 8.8 (351 reviews) | Not enough data | 
| **Desktop App** | 9.2 (388 reviews) | Not enough data | 
| **Mobile App** | 9.0 (373 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (18 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 8.2 (19 reviews) | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.7/10 | 6257 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Presenter Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Live Preview** | 8.9 (4892 reviews) | Not enough data | 
| **Notifications Blocker** | 8.5 (4248 reviews) ✓ Verified | Not enough data | 
| **Remote Control** | 8.8 (4607 reviews) ✓ Verified | Not enough data | 
| **Switch Presenter** | 8.9 (5122 reviews) ✓ Verified | Not enough data | 

#### Conferencing Options

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Group Live Chat** | 9.0 (5261 reviews) ✓ Verified | Not enough data | 
| **Audio Conferencing** | 9.0 (5495 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.0 (5412 reviews) ✓ Verified | Not enough data | 

#### Application Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Password Protection** | 8.8 (4343 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.8 (4910 reviews) ✓ Verified | Not enough data | 
| **In-Browser Application** | 8.7 (4872 reviews) | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Decision Making** | 7.4 (49 reviews) | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.4/10 | 50 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Collaboration

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Integrated Communications** | 9.1 (32 reviews) | Not enough data | 
| **Native Communications** | 8.7 (33 reviews) | Not enough data | 
| **Board Overview** | 8.6 (31 reviews) | Not enough data | 
| **Screen Sharing** | 8.9 (35 reviews) | Not enough data | 

#### Hardware

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Required Hardware** | 8.7 (31 reviews) | Not enough data | 
| **Bring Your Own Device** | 8.5 (31 reviews) | Not enough data | 

####  Security

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Permissions** | 9.0 (32 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 8.8 (32 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (12 reviews) | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.7/10 | 11910 |
| **Zimbra Collaboration Enterprise Collaboration** | 8.9/10 | 16 |

#### Collaboration Tools

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Screen Sharing** | 9.0 (10204 reviews) ✓ Verified | 9.4 (11 reviews) ✓ Verified | 
| **Presentations** | 9.1 (2973 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | 8.8 (2652 reviews) ✓ Verified | Not enough data | 
| **Live Chat** | 9.0 (3231 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 9.0 (3041 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Scheduling** | 8.7 (9169 reviews) | 8.9 (12 reviews) ✓ Verified | 
| **Recording** | 8.7 (8658 reviews) ✓ Verified | 8.7 (9 reviews) | 
| **Participant Permissions** | 8.7 (9024 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | 
| **One-Click Join** | 8.8 (3183 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Mobile** | 8.6 (7755 reviews) ✓ Verified | 8.9 (11 reviews) ✓ Verified | 
| **Browser Application** | 8.8 (3111 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.0 (3267 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (98 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (93 reviews) | Not enough data | 
| **Decision Making** | 7.7 (89 reviews) | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | N/A | N/A |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Generative AI

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 9.2/10 | 68 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Agenda Management** | 9.3 (40 reviews) | Not enough data | 
| **Virtual Meeting Hosting** | 9.3 (42 reviews) | Not enough data | 
| **Automated Scheduling** | 9.4 (40 reviews) | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Automated Note-Taking** | 9.3 (40 reviews) | Not enough data | 
| **Voice Recognition** | 9.1 (41 reviews) | Not enough data | 
| **Action Item Tracking** | 9.3 (40 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Sentiment Analysis** | 9.1 (40 reviews) | Not enough data | 
| **Personalization** | 9.0 (42 reviews) | Not enough data | 
| **Smart Summaries** | 9.2 (44 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Language Translation** | 9.1 (40 reviews) | Not enough data | 
| **Real-Time Transcription** | 9.1 (40 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | 9.2 (37 reviews) | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 9.3 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (15 reviews) | Not enough data | 
| **Decision Making** | 9.2 (14 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 8.6/10 | 291 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.9 (11 reviews) | Not enough data | 
| **Call Management** | 9.1 (13 reviews) | Not enough data | 
| **Network monitoring** | 9.5 (11 reviews) | Not enough data | 
| **Integrations** | 9.3 (10 reviews) | Not enough data | 
| **Virtual PBX** | 8.9 (9 reviews) | Not enough data | 
| **SIP trunking services** | 8.3 (11 reviews) | Not enough data | 

#### Basic Communication

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Phone Calls** | 8.8 (249 reviews) | Not enough data | 
| **Video Calls** | 8.7 (234 reviews) | Not enough data | 
| **Instant Messaging** | 8.6 (213 reviews) | Not enough data | 
| **Screen Sharing** | 9.0 (261 reviews) | Not enough data | 
| **Conference Calls** | 9.0 (261 reviews) | Not enough data | 
| **Desk-to-Desk Calls** | 8.6 (148 reviews) | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (6 reviews) | Not enough data | 

#### Access

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Software Pairing** | 8.3 (164 reviews) | Not enough data | 
| **Browser Extension** | 8.4 (187 reviews) | Not enough data | 
| **Individual Download** | 8.4 (177 reviews) | Not enough data | 

#### Advanced Features

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Hold Music** | 7.9 (134 reviews) | Not enough data | 
| **Automated Attendants** | 8.3 (137 reviews) | Not enough data | 
| **VOiP Number** | 8.6 (179 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Webex Suite** | 9.1/10 | 204 |
| **Zimbra Collaboration Enterprise Collaboration** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 9.4 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 9.8 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.8 (7 reviews) | Not enough data | 

#### Extensions

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Tenancy Flexibility** | 9.0 (147 reviews) | Not enough data | 
| **Native VoIP** | 8.9 (163 reviews) | Not enough data | 
| **CCaaS Option** | 9.0 (106 reviews) | Not enough data | 

#### Features

| Feature | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Voicemail to Email** | 9.0 (160 reviews) | Not enough data | 
| **Voicemail to SMS** | 8.9 (103 reviews) | Not enough data | 
| **File Sharing** | 9.0 (156 reviews) | Not enough data | 
| **Voice Conferencing** | 9.1 (173 reviews) | Not enough data | 
| **Video Conferencing** | 9.2 (158 reviews) | Not enough data | 
| **Conference Transcripts** | 9.1 (144 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Webex Suite (9):** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Zimbra Collaboration Enterprise Collaboration (1):** [Email Software](https://www.g2.com/categories/email)


---
## Reviewer Demographics

### By Company Size

| Segment | Webex Suite | Zimbra Collaboration Enterprise Collaboration | 
|---|---|---|
| **Small-Business** | 18.6% | 22.3% | 
| **Mid-Market** | 30.9% | 44.6% | 
| **Enterprise** | 50.5% | 33.1% | 

### By Industry

#### Webex Suite

- **Information Technology and Services:** 17.0%
- **Computer Software:** 8.5%
- **Financial Services:** 5.0%
- **Hospital & Health Care:** 4.9%
- **Higher Education:** 3.4%
- **Telecommunications:** 3.1%
- **Education Management:** 3.0%
- **Banking:** 2.9%
- **Insurance:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 46.9%

#### Zimbra Collaboration Enterprise Collaboration

- **Information Technology and Services:** 12.5%
- **Higher Education:** 10.8%
- **Computer Software:** 9.2%
- **Internet:** 7.5%
- **Education Management:** 5.0%
- **Research:** 4.2%
- **Telecommunications:** 3.3%
- **Retail:** 3.3%
- **Executive Office:** 3.3%
- **Accounting:** 2.5%
- **Other:** 38.3%

---
## Alternatives

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- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19116 reviews)
- [MDaemon Email Server](https://www.g2.com/products/mdaemon-technologies/reviews) — 4.7/5 stars (173 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (427 reviews)
- [Jitsi](https://www.g2.com/products/jitsi/reviews) — 4.3/5 stars (228 reviews)
- [MailEnable](https://www.g2.com/products/mailenable/reviews) — 4.3/5 stars (17 reviews)
- [IceWarp](https://www.g2.com/products/icewarp/reviews) — 4.3/5 stars (19 reviews)

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## Top Discussions

### Webex Suite

- Title: [Is there a method for taking and saving private notes within Webex Meetings?](https://www.g2.com/discussions/24415-is-there-a-method-for-taking-and-saving-private-notes-within-webex-meetings) — 8 comments, 2 upvotes
  > **Top comment:** "During a meeting, one or more meeting participants with access to the notes feature can take notes on the Notes panel in the meeting window. 

If all..."
- Title: [Is Cisco Webex meetings free?](https://www.g2.com/discussions/is-cisco-webex-meetings-free) — 7 comments
  > **Top comment:** "There are multiple plans. Including Free which has some limitations."
- Title: [What is the best use for Cisco Jabber?](https://www.g2.com/discussions/what-is-the-best-use-for-cisco-jabber) — 7 comments, 1 upvote
  > **Top comment:** "Collaboration across a wide area (ours is statewide.)  I am able to view availability and chat as needed.  Though ours is blocked, it also allows users to..."
- Title: [Is there an oprion of sending reminders before the meeting?](https://www.g2.com/discussions/is-there-an-oprion-of-sending-reminders-before-the-meeting) — 7 comments, 1 upvote
  > **Top comment:** "Yes, you can send reminders.  we always had ours set to do two reminders with the first one being 15 minutes prior to meeting time and the second for 5..."
- Title: [Can I conference in a mobile number from the app](https://www.g2.com/discussions/16219-can-i-conference-in-a-mobile-number-from-the-app) — 7 comments, 2 upvotes
  > **Top comment:** "I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the..."

### Zimbra Collaboration Enterprise Collaboration

- Title: [How does Zimbra mail server work?](https://www.g2.com/discussions/how-does-zimbra-mail-server-work) — 1 comment
  > **Top comment:** "Great and very reliable "
- Title: [What is Zimbra mail server?](https://www.g2.com/discussions/what-is-zimbra-mail-server) — 1 comment
  > **Top comment:** "It's a server that provides a suite of email-related services, including email, calendar, addressbook, tasks, and briefcase (which stores documents). It's a..."
- Title: [when did zimbra launch?](https://www.g2.com/discussions/50763-when-did-zimbra-launch) — 1 comment, 1 upvote
  > **Top comment:** "The origin of the company dates back to 2005, when the first version was released."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cisco-webex-suite-vs-zimbra-collaboration-enterprise-collaboration)