Compare WebEngage and eSputnik 
Featured Products
At a Glance
Market Segments
Mid-Market (55.2% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
$0.00 2500 Emails
WebEngage
Star Rating
(746)4.5 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing planseSputnik
Star Rating
(65)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 2500 Emails
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in providing a comprehensive platform for user data unification and engagement, making it easier for businesses to manage segmentation and multi-channel communication, including email and push notifications. Users appreciate the visibility it offers for campaign execution.
- Users say eSputnik stands out for its seamless integration capabilities, particularly for businesses looking to implement omnichannel marketing strategies. Reviewers highlight that the platform's built-in functionality for organizing campaigns eliminates the need for additional integrations, streamlining the marketing process.
- According to verified reviews, WebEngage has a higher overall satisfaction score, reflecting its robust features and user-friendly interface. Users commend its AI enhancements and analytics capabilities, which help in understanding customer behavior and improving marketing strategies.
- Reviewers mention that while eSputnik has a slightly higher star rating, its overall user base is smaller, which may limit the breadth of community support and shared experiences compared to WebEngage, which has a larger number of reviews and a more established presence in the market.
- Users highlight that WebEngage's customer support is responsive and effective, with many noting the ease of integration with various applications. This support is crucial for businesses that require quick resolutions and assistance during implementation.
- G2 reviewers indicate that eSputnik's focus on small businesses allows it to cater specifically to their needs, with features that are well-suited for companies just starting with customer data platforms. However, some users feel that WebEngage's broader feature set may be more beneficial for mid-market companies looking for scalability.
Pricing
Entry-Level Pricing
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
eSputnik
FREE
$0.00
2500 Emails
Get started for free. No credit card required. After a sign-up, you receive 2,500 emails and 10 SMS to test the service. We can also create one free email template designed in the corporate style of your website.
- free individual email template design;
- free subscription form;
- free package with 2500 emails and 10 SMS;
Free Trial
WebEngage
No trial information availableeSputnik
Free Trial is available
Ratings
Meets Requirements
8.5
630
9.4
57
Ease of Use
8.8
634
9.2
57
Ease of Setup
8.3
407
9.4
12
Ease of Admin
8.7
266
9.2
12
Quality of Support
8.6
622
9.6
56
Has the product been a good partner in doing business?
8.8
266
9.9
12
Product Direction (% positive)
9.6
607
9.6
56
Features by Category
Email Marketing
8.7
342
|
Verified
9.2
46
|
Verified
8.8
332
|
Verified
9.6
38
|
Verified
8.6
329
|
Verified
9.6
44
|
Verified
8.5
305
|
Verified
9.4
45
|
Verified
Online Marketing
8.1
259
9.0
16
|
Verified
8.3
309
|
Verified
9.7
40
|
Verified
8.6
309
|
Verified
9.0
41
|
Verified
8.3
307
|
Verified
9.5
42
|
Verified
Feature Not Available
9.1
26
|
Verified
Lead Management
8.3
298
|
Verified
8.9
23
|
Verified
8.4
295
|
Verified
9.5
29
|
Verified
8.7
327
|
Verified
9.7
45
|
Verified
8.2
271
|
Verified
9.5
36
|
Verified
8.5
282
|
Verified
9.0
30
|
Verified
8.6
302
|
Verified
9.6
42
|
Verified
8.4
288
|
Verified
9.3
41
|
Verified
8.4
280
|
Verified
9.3
29
|
Verified
Campaign Management
8.4
298
|
Verified
9.3
34
|
Verified
Feature Not Available
9.7
29
|
Verified
Feature Not Available
9.6
28
Feature Not Available
9.5
28
Social
Feature Not Available
8.7
14
7.8
242
8.5
10
|
Verified
Feature Not Available
9.0
15
|
Verified
7.7
247
9.3
18
7.7
245
9.4
11
Reporting & Analytics
8.4
335
|
Verified
9.4
43
|
Verified
8.4
323
|
Verified
9.4
34
|
Verified
8.0
307
|
Verified
9.7
39
|
Verified
8.0
301
|
Verified
9.1
29
|
Verified
7.5
242
9.0
21
Platform
8.5
303
|
Verified
9.6
8
|
Verified
8.6
293
|
Verified
9.8
8
|
Verified
8.9
302
|
Verified
10.0
8
|
Verified
8.1
256
|
Verified
9.0
5
|
Verified
8.2
272
|
Verified
10.0
5
|
Verified
8.6
292
|
Verified
10.0
9
|
Verified
Feature Not Available
Not enough data
Agentic AI - Marketing Automation
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.5
18
Not enough data
8.4
18
Not enough data
Integration
8.5
303
|
Verified
9.8
9
|
Verified
8.5
308
|
Verified
10.0
7
|
Verified
8.2
280
|
Verified
9.7
6
|
Verified
Administration
8.6
179
Not enough data
8.1
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Not enough data
Integrations
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Not enough data
Platform
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
158
Not enough data
8.2
144
Not enough data
8.5
160
Not enough data
8.3
148
Not enough data
8.5
164
Not enough data
Visitor Behavior
8.4
130
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
7.9
123
|
Verified
Not enough data
Templates
8.2
120
|
Verified
Not enough data
8.6
126
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
Personalization
8.3
128
|
Verified
Not enough data
8.2
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
127
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.8
130
|
Verified
Not enough data
Multichannel
8.7
126
Not enough data
8.8
127
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
Administration
8.9
127
|
Verified
Not enough data
8.5
129
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
8.6
128
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.7
258
9.3
23
9.0
260
9.7
24
8.8
261
8.6
23
8.8
268
9.3
20
8.9
260
9.1
23
Analytics
8.5
273
9.4
23
8.4
257
8.8
21
Optimization
8.6
235
9.4
21
8.9
263
9.6
23
8.3
239
8.6
22
8.4
232
9.5
22
Agentic AI - Push Notification
7.6
11
Not enough data
7.3
11
Not enough data
7.3
11
Not enough data
Text Messaging
8.8
224
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
211
|
Verified
Not enough data
8.0
180
Not enough data
8.5
213
|
Verified
Not enough data
7.5
163
Not enough data
8.9
204
|
Verified
Not enough data
8.8
200
|
Verified
Not enough data
SMS Platform
8.3
224
|
Verified
Not enough data
8.8
225
|
Verified
Not enough data
7.9
151
Not enough data
Feature Not Available
Not enough data
7.9
171
Not enough data
8.7
205
|
Verified
Not enough data
Agentic AI - SMS Marketing
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
Data Sourcing
8.3
121
Not enough data
8.2
120
Not enough data
8.4
119
Not enough data
8.4
124
Not enough data
Intelligence
8.6
123
Not enough data
7.8
124
Not enough data
7.9
118
Not enough data
Platform Basics
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Not enough data
Agentic AI - Customer Journey Mapping
6.7
5
Not enough data
Platform Basics
8.6
275
|
Verified
Not enough data
8.9
276
|
Verified
Not enough data
Platform Data
8.7
283
|
Verified
Not enough data
8.4
265
|
Verified
Not enough data
8.7
277
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.8
273
|
Verified
Not enough data
8.7
272
|
Verified
Not enough data
8.4
267
Not enough data
Agentic AI - Customer Journey Analytics
8.2
12
Not enough data
7.1
11
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.1
50
Not enough data
8.9
51
Not enough data
8.4
50
Not enough data
9.0
49
Not enough data
9.1
50
Not enough data
8.2
50
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.9
49
Not enough data
8.8
50
Not enough data
8.2
48
Not enough data
8.6
51
Not enough data
Agentic AI - Personalization
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Analysis
8.4
123
Not enough data
8.9
132
|
Verified
Not enough data
8.2
116
Not enough data
8.4
120
Not enough data
Campaigns
8.3
112
|
Verified
Not enough data
9.1
131
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
122
Not enough data
8.9
125
Not enough data
Engagement
8.3
112
Not enough data
Platform
8.8
122
Not enough data
8.7
112
|
Verified
Not enough data
8.6
106
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Marketing Operations
8.3
217
|
Verified
Not enough data
8.6
227
|
Verified
Not enough data
8.6
237
|
Verified
Not enough data
8.9
233
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaign Activity
8.7
234
|
Verified
Not enough data
8.5
240
|
Verified
Not enough data
8.4
231
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
224
|
Verified
Not enough data
8.0
199
Not enough data
Agentic AI - Marketing Analytics
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
Categories
Categories
Shared Categories
WebEngage and eSputnik are categorized as Push Notification, Customer Data Platform (CDP), and Marketing Automation
Unique Categories
WebEngage is categorized as Customer Journey Mapping, SMS Marketing, Personalization, E-Commerce Personalization, Customer Journey Analytics, Marketing Analytics, Transactional Email, Mobile Marketing, and WhatsApp Marketing
eSputnik has no unique categories
Reviews
Reviewers' Company Size
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eSputnik
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.6%
Education Management
11.3%
Marketing and Advertising
7.2%
Information Technology and Services
5.4%
E-Learning
5.4%
Other
59.1%
Information Technology and Services
26.2%
Marketing and Advertising
23.0%
Computer Software
18.0%
Internet
4.9%
Non-Profit Organization Management
3.3%
Other
24.6%
Alternatives
Discussions
Can we get a detailed day to day report of a journey?
2 Comments
GS
YESRead more
eSputnik has no discussions with answers
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