Users report that "Weave" excels in "Patient Communications" with a score of 9.5, highlighting its effective messaging features that enhance patient engagement. In contrast, "iTRUST Optical and Optometry Cloud EHR" received a lower score of 8.2 in "Patient Portal," indicating that users find its portal less intuitive for patient interactions.
Reviewers mention that "Weave" offers superior "Appointment Scheduling" capabilities, scoring 9.8, which users appreciate for its ease of use and efficiency. On the other hand, "iTRUST" scored 7.5 in "Appointment Scheduler Integration," suggesting that users face challenges in integrating their scheduling systems seamlessly.
G2 users highlight "Weave's" strong "Mobile App" functionality, achieving a perfect score of 10.0, which allows for convenient access to features on-the-go. Conversely, "iTRUST" does not have a comparable mobile experience, which users feel limits their flexibility in managing practice operations.
Users on G2 report that "Weave" shines in "Workflow Management" with a score of 9.3, making it easier for practices to streamline their operations. In contrast, "iTRUST" scored 8.9 in "Interoperability," indicating that users find it less effective in integrating with other systems, which can hinder workflow efficiency.
Reviewers mention that "Weave" has a robust "Patient Feedback Management" feature with a score of 8.9, allowing practices to gather and respond to patient feedback effectively. Meanwhile, "iTRUST" scored lower in this area, suggesting that users feel it lacks comprehensive tools for managing patient feedback.
Users say that "Weave" provides excellent "Quality of Support," scoring 8.8, which is crucial for practices needing timely assistance. In contrast, "iTRUST" received a higher score of 9.9, indicating that users find its support services to be exceptionally responsive and helpful, making it a strong contender in this aspect.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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