G2 reviewers report that Weave excels in overall user satisfaction, boasting a significantly higher score compared to ezyVet. Users appreciate features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during busy hours.
Users say that Weave's implementation process is notably smooth, with many recent users highlighting how easy it is to set up and navigate the platform. In contrast, ezyVet has received mixed feedback regarding its setup, with some users finding it less intuitive.
Reviewers mention that Weave provides exceptional customer support, often resolving issues promptly. One user noted, "the customer support provides a solution to any of our concerns," which contributes to a positive overall experience, while ezyVet's support has been described as adequate but not as responsive.
According to verified reviews, Weave's ease of use is a standout feature, with users praising its straightforward design. In comparison, ezyVet, while customizable, has been noted to have a steeper learning curve, which may hinder day-to-day usability for some users.
Users highlight that Weave's flexibility in payment processing is a major advantage, allowing for text and payment link sending even when primary systems are down. ezyVet, while offering some useful features, does not match this level of operational resilience.
G2 reviewers indicate that Weave is particularly well-suited for small businesses, with a high percentage of reviews coming from this segment. ezyVet, while also serving small businesses, has a lower concentration of positive feedback from this group, suggesting it may not cater as effectively to their specific needs.
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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