# Waystar vs athenaOne Comparison

| | Waystar | athenaOne | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 119 | 112 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (44.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Waystar

**Not enough data**

### athenaOne

Pros:
- Ease of Use (5 reviews)
- Features (5 reviews)

Cons:
- Inadequate Reporting (3 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | Waystar | athenaOne | 
|---|---|---|
  | **Meets Requirements** | 8.9 (77 reviews) | 7.8 (87 reviews) | 
  | **Ease of Use** | 9.0 (79 reviews) | 7.5 (87 reviews) | 
  | **Ease of Setup** | 8.5 (33 reviews) | 6.2 (28 reviews) | 
  | **Ease of Admin** | 8.4 (32 reviews) | 7.0 (21 reviews) | 
  | **Quality of Support** | 8.5 (78 reviews) | 7.2 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (32 reviews) | 7.3 (21 reviews) | 
  | **Product Direction (% positive)** | 8.1 (73 reviews) | 6.5 (83 reviews) | 

---
## Pricing

### Waystar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### athenaOne

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Value-Based Performance Management Analytics

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | 8.5/10 | 8 |

#### Data Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | 
| **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | 

#### Administrative

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | 
| **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | 
| **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | 

### Population Health Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Data Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Knowledge Share - Population Health Management** | Not enough data | Not enough data | 
| **Data aggregator - Population Health Management** | Not enough data | Not enough data | 
| **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | 

#### Care Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Patient Engagement - Population Health Management** | Not enough data | Not enough data | 
| **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | 
| **Health Care Planning - Population Health Management** | Not enough data | Not enough data | 

#### Agentic AI - Population Health Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Healthcare Payer Care Management Workflow Applications

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | 8.0/10 | 16 |

#### Administrative

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | 
| **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | 
| **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | 
| **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | 

#### Processes

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | 
| **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | 
| **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | 

### Revenue Cycle Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | 8.6/10 | 41 |
| **athenaOne** | 8.8/10 | 12 |

#### Clinical

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Compliance - Revenue Cycle Management (RCM)** | Feature Not Available | 8.9 (11 reviews) | 
| **Software Integrations - Revenue Cycle Management (RCM)** | 8.6 (32 reviews) | 8.9 (12 reviews) | 
| **Task Automation - Revenue Cycle Management (RCM)** | 8.2 (29 reviews) | 9.0 (12 reviews) | 

#### Financial

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Billing Automation - Revenue Cycle Management (RCM)** | 8.7 (31 reviews) | 9.0 (12 reviews) | 
| **Clearinghouse Integration - Revenue Cycle Management (RCM)** | 8.6 (35 reviews) | 8.5 (12 reviews) | 
| **Claims Management - Revenue Cycle Management (RCM)** | 8.7 (36 reviews) | 8.3 (12 reviews) | 

### Healthcare Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | 9.1/10 | 59 |
| **athenaOne** | 8.8/10 | 12 |

#### Efficiency 

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Claims Data Automation - Healthcare Claims Management** | 9.2 (45 reviews) | 8.8 (11 reviews) | 
| **Electronic Submissions - Healthcare Claims Management** | 9.2 (52 reviews) | 9.2 (11 reviews) | 
| **Clearinghouse Integration - Healthcare Claims Management** | 9.1 (49 reviews) | 9.2 (10 reviews) | 
| **Claims Process Workflow - Healthcare Claims Management** | 8.9 (50 reviews) | 8.3 (11 reviews) | 

#### Accuracy

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Claims Resubmission - Healthcare Claims Management** | 9.1 (52 reviews) | 8.5 (12 reviews) | 
| **Patient Data Security - Healthcare Claims Management** | 9.3 (53 reviews) | 9.0 (12 reviews) | 
| **Claims Scrubbing - Healthcare Claims Management** | 9.0 (52 reviews) | 8.8 (11 reviews) | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | 7.4/10 | 6 |

#### Data Collection

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Patient Data Management - Patient Case Management** | Not enough data | 6.7 (6 reviews) | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 7.8 (6 reviews) | 
| **Utilization Management - Patient Case Management** | Not enough data | 7.2 (6 reviews) | 

### Healthcare Analytics

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Data Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Data Warehouse** | Not enough data | Not enough data | 
| **Data Analysis** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Integration with Wearable Devices** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Security and Privacy Controls** | Not enough data | Not enough data | 
| **Data Querying** | Not enough data | Not enough data | 

#### Analytic Tools - Healthcare Analytics

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Data Visualization** | Not enough data | Not enough data | 
| **Cost Analysis** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Patient Risk Scoring** | Not enough data | Not enough data | 
| **Natural Language Processing (NLP)** | Not enough data | Not enough data | 

### EHR

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | 8.1/10 | 23 |

#### Clinical Workflow Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Multiple Medical Provider Access** | Not enough data | 8.6 (22 reviews) | 
| **Ancillary Care Provider Access** | Not enough data | 7.9 (19 reviews) | 
| **Meaningful Use Reporting** | Not enough data | 7.7 (20 reviews) | 
| **Clinical Documentation** | Not enough data | 8.0 (22 reviews) | 

#### Patient Health Information Management

| Feature | Waystar | athenaOne | 
|---|---|---|
| **ePHI Storage** | Not enough data | 8.9 (22 reviews) | 
| **Interoperability** | Not enough data | 7.8 (20 reviews) | 
| **Patient Workflow Management** | Not enough data | 8.1 (21 reviews) | 

#### Agentic AI - EHR

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Waystar | athenaOne | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Technology

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Telecommunications** | Not enough data | Not enough data | 
| **Low Bandwidth Support** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | Not enough data | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | Waystar | athenaOne | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **State Regulation Compliance** | Not enough data | Not enough data | 

### Prior Authorization

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Platform Content

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Messaging** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Waystar | athenaOne | 
|---|---|---|
| **API** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Alerts and Notifications** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 

#### Platform Basics

| Feature | Waystar | athenaOne | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **Waystar** | N/A | N/A |
| **athenaOne** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | Waystar | athenaOne | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications)

**Unique to Waystar (2):** [Prior Authorization  Software](https://www.g2.com/categories/prior-authorization), [Healthcare Analytics Software](https://www.g2.com/categories/healthcare-analytics)

**Unique to athenaOne (6):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [EHR Software](https://www.g2.com/categories/ehr), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine)


---
## Reviewer Demographics

### By Company Size

| Segment | Waystar | athenaOne | 
|---|---|---|
| **Small-Business** | 60.9% | 44.1% | 
| **Mid-Market** | 32.2% | 36.0% | 
| **Enterprise** | 7.0% | 19.8% | 

### By Industry

#### Waystar

- **Hospital & Health Care:** 40.0%
- **Medical Practice:** 28.7%
- **Health, Wellness and Fitness:** 13.9%
- **Mental Health Care:** 8.7%
- **Accounting:** 3.5%
- **Medical Devices:** 1.7%
- **Insurance:** 1.7%
- **Information Technology and Services:** 0.9%
- **Alternative Medicine:** 0.9%

#### athenaOne

- **Hospital & Health Care:** 54.1%
- **Medical Practice:** 28.8%
- **Health, Wellness and Fitness:** 5.4%
- **Information Technology and Services:** 1.8%
- **Individual & Family Services:** 1.8%
- **Alternative Medicine:** 1.8%
- **Research:** 0.9%
- **Public Safety:** 0.9%
- **Public Relations and Communications:** 0.9%
- **Management Consulting:** 0.9%
- **Other:** 2.7%

---
## Alternatives

### Alternatives to Waystar

- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Essentials](https://www.g2.com/products/essentials/reviews) — 4.0/5 stars (42 reviews)
- [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) — 4.3/5 stars (13 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (221 reviews)
- [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (165 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)

### Alternatives to athenaOne

- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (337 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)

---
## Top Discussions

### Waystar

- Title: [How do I ensure that we are registered for electronic submissions and electronic remittance?](https://www.g2.com/discussions/33481-how-do-i-ensure-that-we-are-registered-for-electronic-submissions-and-electronic-remittance) — 2 comments
  > **Top comment:** "Hi Jessica, 

Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the..."
- Title: [Currently I do not have any questions for Waystart](https://www.g2.com/discussions/36388-currently-i-do-not-have-any-questions-for-waystart) — 1 comment, 1 upvote
  > **Top comment:** "n/a"

### athenaOne

- Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment
  > **Top comment:** "Athena is not a clearing house. Athena is a billing software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/waystar-vs-athenaone)