# Wati, Zoom Workplace, 3CX vs RingEX Comparison

| | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 481 | 56,388 | 546 | 1,364 | 
| **Largest Market Segment** | Small-Business (76.9% of reviews) | Small-Business (50.9% of reviews) | Mid-Market (54.9% of reviews) | Small-Business (58.2% of reviews) | 
| **Entry Level Price** | Contact Us | Free | Free 10 Users | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Wati

Pros:
- Ease of Use (178 reviews)
- Automation (117 reviews)

Cons:
- Expensive (61 reviews)
- Cost (49 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
  | **Meets Requirements** | 8.9 (366 reviews) | 9.2 (42710 reviews) | 8.9 (365 reviews) | 8.8 (1114 reviews) | 
  | **Ease of Use** | 9.2 (377 reviews) | 9.1 (42870 reviews) | 9.0 (373 reviews) | 8.6 (1130 reviews) | 
  | **Ease of Setup** | 8.9 (340 reviews) | 9.1 (13971 reviews) | 8.8 (253 reviews) | 8.2 (713 reviews) | 
  | **Ease of Admin** | 9.1 (287 reviews) | 9.0 (12514 reviews) | 9.0 (236 reviews) | 8.3 (632 reviews) | 
  | **Quality of Support** | 8.5 (358 reviews) | 8.7 (31570 reviews) | 7.9 (332 reviews) | 8.0 (1016 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (282 reviews) | 9.1 (11687 reviews) | 8.6 (226 reviews) | 8.3 (621 reviews) | 
  | **Product Direction (% positive)** | 9.3 (345 reviews) | 8.4 (40166 reviews) | 8.4 (365 reviews) | 7.9 (1087 reviews) | 

---
## Pricing

### Wati

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us

Description: Send WhatsApp messages to thousands of users in one click to improve reach.

Key Features:
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month

[Browse all 3 editions](https://www.g2.com/products/wati/pricing)

#### Free Trial

Yes

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Communication

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8209 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Content Sharing

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6584 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Session Recording** | Not enough data | 9.1 (6783 reviews) ✓ Verified | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 8.8 (6025 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Collaboration

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5131 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Hand Raising** | Not enough data | 9.1 (6774 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Participation Controls** | Not enough data | 9.0 (6519 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Survey Tools** | Not enough data | 8.7 (4987 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | 9.3 (7127 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Functionality

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5075 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | 9.0 (6336 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Markup Tools** | Not enough data | 8.7 (4825 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Virtual Classroom

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (106 reviews) | Not enough data | Not enough data | 

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | 8.7/10 | 183 |

#### Documents

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Editing** | Not enough data | Not enough data | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | Not enough data | Not enough data | 7.3 (149 reviews) | 
| **Storage** | Not enough data | Not enough data | Not enough data | 8.1 (157 reviews) | 

#### Agentic AI - Online Fax

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Fax Number** | Not enough data | Not enough data | Not enough data | 9.1 (173 reviews) | 
| **Existing Numbers** | Not enough data | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Cross-Platform Sending** | Not enough data | Not enough data | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | Not enough data | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | Not enough data | Not enough data | 8.9 (165 reviews) | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 9.1 (165 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 719 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Business Instant Messaging

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | 8.6 (513 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 8.7 (527 reviews) | Not enough data | Not enough data | 
| **Search** | Not enough data | 8.5 (504 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (524 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | 9.2 (542 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (509 reviews) | Not enough data | Not enough data | 
| **Web Application** | Not enough data | 8.9 (512 reviews) | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 8.5 (507 reviews) | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (175 reviews) | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (171 reviews) | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | Not enough data | Not enough data | 
| **AI Powered Language Translation** | Not enough data | 8.3 (170 reviews) | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (81 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.6 (76 reviews) | Not enough data | Not enough data | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | Not enough data | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | Not enough data | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Registration** | Not enough data | Not enough data | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | Not enough data | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | Not enough data | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Event Analytics** | Not enough data | Not enough data | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | Not enough data | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.1 (8 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Grammar

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Grammar Check** | Not enough data | 9.0 (75 reviews) | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | 8.7 (75 reviews) | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | 9.0 (76 reviews) | Not enough data | Not enough data | 

#### Formatting

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Plagiarism Check** | Not enough data | 8.7 (72 reviews) | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | 8.4 (70 reviews) | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | 8.5 (72 reviews) | Not enough data | Not enough data | 

#### Content 

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Idea Recommendation** | Not enough data | 8.7 (71 reviews) | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | 8.5 (71 reviews) | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | 8.6 (70 reviews) | Not enough data | Not enough data | 

#### Product Type

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | Not enough data | Not enough data | 
| **Plugin** | Not enough data | 8.8 (69 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | Not enough data | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 395 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Design Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Drawing** | Not enough data | 8.6 (295 reviews) | Not enough data | Not enough data | 
| **Marker Colors** | Not enough data | 8.5 (288 reviews) | Not enough data | Not enough data | 
| **Mind Mapping** | Not enough data | 8.2 (279 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | 8.3 (281 reviews) | Not enough data | Not enough data | 
| **Drag-and-Drop** | Not enough data | 8.6 (287 reviews) | Not enough data | Not enough data | 

#### Communication Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Voting** | Not enough data | 8.7 (290 reviews) | Not enough data | Not enough data | 
| **Commenting** | Not enough data | 8.9 (293 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (277 reviews) | Not enough data | Not enough data | 
| **Sharing** | Not enough data | 8.8 (289 reviews) | Not enough data | Not enough data | 

#### Software Offering

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **In-Browser** | Not enough data | 8.5 (284 reviews) | Not enough data | Not enough data | 
| **Desktop App** | Not enough data | 9.3 (295 reviews) | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | 8.9 (289 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (79 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (80 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.8 (78 reviews) | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24012 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Presenter Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16927 reviews) | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | 8.6 (12631 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | 8.7 (13568 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | 8.9 (17374 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19399 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | 9.2 (19557 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | 9.3 (21555 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Application Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16002 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recording** | Not enough data | 9.1 (19242 reviews) ✓ Verified | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | 8.8 (16115 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Decision Making** | Not enough data | 7.5 (238 reviews) | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.5/10 | 181 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Multi-Channel Coverage** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Open Listening** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

#### Design

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Communications Strategy Development** | 8.7 (155 reviews) | Not enough data | Not enough data | Not enough data | 
| **Create Content** | 7.9 (152 reviews) | Not enough data | Not enough data | Not enough data | 
| **Personalization** | 8.7 (166 reviews) | Not enough data | Not enough data | Not enough data | 
| **Inbound Identification** | 8.5 (153 reviews) | Not enough data | Not enough data | Not enough data | 
| **Regulatory Compliance** | 8.7 (153 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 581 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Platform Basics

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (415 reviews) | Not enough data | Not enough data | 
| **Video Capture** | Not enough data | 9.1 (413 reviews) | Not enough data | Not enough data | 
| **Image Editor** | Not enough data | 7.8 (379 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (375 reviews) | Not enough data | Not enough data | 
| **Text Extraction** | Not enough data | 7.8 (373 reviews) | Not enough data | Not enough data | 
| **Screen Record** | Not enough data | 9.0 (402 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **File Sharing** | Not enough data | 8.5 (401 reviews) | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | 8.1 (375 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Screen and Video Capture

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (134 reviews) | Not enough data | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Inbox Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (100 reviews) | Not enough data | Not enough data | 
| **Filters** | Not enough data | 8.2 (102 reviews) | Not enough data | Not enough data | 
| **Reminders** | Not enough data | 8.8 (103 reviews) | Not enough data | Not enough data | 
| **Notifications** | Not enough data | 8.8 (103 reviews) | Not enough data | Not enough data | 

#### Coordination Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Calendar** | Not enough data | 8.9 (111 reviews) | Not enough data | Not enough data | 
| **Contacts** | Not enough data | 8.8 (104 reviews) | Not enough data | Not enough data | 
| **Task Management** | Not enough data | 8.5 (103 reviews) | Not enough data | Not enough data | 

#### Software Options

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (103 reviews) | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | 9.0 (102 reviews) | Not enough data | Not enough data | 

#### Email Client - Agentic AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (50 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 7.9 (51 reviews) | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 103 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Platform Basics

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | Not enough data | Not enough data | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | Not enough data | Not enough data | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | Not enough data | Not enough data | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | Not enough data | Not enough data | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | Not enough data | Not enough data | 
| **Automation** | Not enough data | 8.3 (40 reviews) | Not enough data | Not enough data | 

#### Platform Data

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | Not enough data | Not enough data | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | Not enough data | Not enough data | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | Not enough data | Not enough data | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Integration** | Not enough data | 8.5 (58 reviews) | Not enough data | Not enough data | 

#### Additional Functionality - Visitor Management

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | Not enough data | Not enough data | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | Not enough data | Not enough data | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | 8.2/10 | 303 |
| **RingEX** | N/A | N/A |

#### Channels

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 9.4 (142 reviews) ✓ Verified | Not enough data | 
| **Social** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Web Chat** | Not enough data | Not enough data | 8.6 (94 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | Not enough data | Not enough data | 7.3 (71 reviews) | Not enough data | 
| **Email** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 6.9 (23 reviews) | Not enough data | 

#### Functions

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.9 (181 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | Not enough data | Not enough data | 8.9 (185 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.9 (184 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Auto Dialer** | Not enough data | Not enough data | 8.2 (93 reviews) | Not enough data | 
| **IVR** | Not enough data | Not enough data | 9.1 (117 reviews) | Not enough data | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.8 (98 reviews) | Not enough data | 
| **Persistent Data** | Not enough data | Not enough data | 8.4 (95 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.0 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (12 reviews) | Not enough data | 

#### Administrative

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.3 (149 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | Not enough data | Not enough data | 9.0 (179 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.4 (185 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | Not enough data | Not enough data | 9.0 (114 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.3 (103 reviews) ✓ Verified | Not enough data | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 45 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Platform Basics

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | Not enough data | Not enough data | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | Not enough data | Not enough data | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | Not enough data | Not enough data | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | Not enough data | Not enough data | 

#### Platform Interoperability

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | Not enough data | Not enough data | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | Not enough data | Not enough data | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Digital Signage

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35641 |
| **3CX** | 9.0/10 | 144 |
| **RingEX** | 8.9/10 | 300 |

#### Collaboration Tools

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30792 reviews) ✓ Verified | 8.8 (68 reviews) ✓ Verified | 9.1 (254 reviews) | 
| **Presentations** | Not enough data | Feature Not Available | 9.1 (37 reviews) ✓ Verified | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | Feature Not Available | 9.0 (33 reviews) | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 9.1 (14833 reviews) ✓ Verified | 9.2 (38 reviews) ✓ Verified | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (14820 reviews) ✓ Verified | 8.5 (34 reviews) ✓ Verified | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28183 reviews) ✓ Verified | 8.4 (71 reviews) ✓ Verified | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.0 (27228 reviews) ✓ Verified | 9.1 (67 reviews) ✓ Verified | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (27465 reviews) ✓ Verified | 9.2 (69 reviews) ✓ Verified | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (15234 reviews) ✓ Verified | 8.9 (41 reviews) ✓ Verified | 9.0 (145 reviews) | 

#### Software Type

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Mobile** | Not enough data | 8.9 (26538 reviews) ✓ Verified | 9.0 (82 reviews) ✓ Verified | 9.0 (245 reviews) | 
| **Browser Application** | Not enough data | 8.8 (13944 reviews) ✓ Verified | 9.3 (45 reviews) ✓ Verified | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (15880 reviews) ✓ Verified | 9.2 (43 reviews) ✓ Verified | 9.2 (161 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (435 reviews) | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (436 reviews) | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 7.8 (413 reviews) | Not enough data | 8.3 (12 reviews) | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.6/10 | 155 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Functionality

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Ease Of Integration** | 8.8 (135 reviews) | Not enough data | Not enough data | Not enough data | 
| **API Call Speed** | 8.6 (118 reviews) | Not enough data | Not enough data | Not enough data | 
| **Communication Varieties** | 8.6 (115 reviews) | Not enough data | Not enough data | Not enough data | 

#### Support

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Documentation** | 8.6 (118 reviews) | Not enough data | Not enough data | Not enough data | 
| **Community Support** | 8.4 (114 reviews) | Not enough data | Not enough data | Not enough data | 
| **Professional Support** | 8.7 (131 reviews) | Not enough data | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.5/10 | 194 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Responses

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Customization** | 8.6 (176 reviews) | Not enough data | Not enough data | Not enough data | 
| **Control** | 8.8 (169 reviews) | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | 8.7 (166 reviews) | Not enough data | Not enough data | Not enough data | 
| **Menu bars** | 8.6 (159 reviews) | Not enough data | Not enough data | Not enough data | 
| **Drip sequences** | 8.5 (156 reviews) | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Live chat** | 8.8 (164 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.8 (146 reviews) | Not enough data | Not enough data | Not enough data | 
| **Branding** | 8.4 (160 reviews) | Not enough data | Not enough data | Not enough data | 
| **Analytics** | 8.0 (163 reviews) | Not enough data | Not enough data | Not enough data | 
| **A/B testing** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Role-based access** | 8.7 (152 reviews) | Not enough data | Not enough data | Not enough data | 
| **Collection of information** | 8.6 (152 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | 7.4 (98 reviews) | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.3/10 | 61 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Conversational Platform

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Personalization** | 8.6 (49 reviews) | Not enough data | Not enough data | Not enough data | 
| **Omnichannel** | 7.6 (43 reviews) | Not enough data | Not enough data | Not enough data | 
| **Contextual Engagement** | 8.3 (46 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Engagement** | 8.8 (52 reviews) | Not enough data | Not enough data | Not enough data | 

#### Support Automation

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Intelligent Routing** | 8.1 (43 reviews) | Not enough data | Not enough data | Not enough data | 
| **Seamless Escalation** | 8.5 (47 reviews) | Not enough data | Not enough data | Not enough data | 
| **Transcripts** | 7.9 (38 reviews) | Not enough data | Not enough data | Not enough data | 
| **Self-Serve Support** | 8.5 (46 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.4/10 | 81 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Messaging Channels

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **SMS Messaging** | 7.4 (44 reviews) | Not enough data | Not enough data | Not enough data | 
| **Email** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Voice Messaging** | 7.1 (46 reviews) | Not enough data | Not enough data | Not enough data | 
| **Two way messaging** | 9.1 (68 reviews) | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Scheduling** | 9.2 (67 reviews) | Not enough data | Not enough data | Not enough data | 
| **Triggered Notifications** | 9.0 (64 reviews) | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | 8.2 (60 reviews) | Not enough data | Not enough data | Not enough data | 
| **Integrations** | 8.7 (67 reviews) | Not enough data | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Calendar View

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | Not enough data | Not enough data | 
| **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | Not enough data | Not enough data | 

#### Shared Calendar

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | Not enough data | Not enough data | 
| **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | Not enough data | Not enough data | 

#### Accessibility

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | Not enough data | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | Not enough data | Not enough data | 
| **Import Events** | Not enough data | 8.2 (380 reviews) | Not enough data | Not enough data | 
| **Software Integrations** | Not enough data | 8.5 (379 reviews) | Not enough data | Not enough data | 

#### Notifications

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | Not enough data | Not enough data | 
| **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Calendar

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | Not enough data | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 77 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Design

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | Not enough data | Not enough data | 
| **Templates** | Not enough data | 9.3 (43 reviews) | Not enough data | Not enough data | 
| **Themes** | Not enough data | 9.3 (43 reviews) | Not enough data | Not enough data | 

#### Collaboration

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | Not enough data | Not enough data | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | Not enough data | Not enough data | 

#### File Types

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | Not enough data | Not enough data | 
| **Import** | Not enough data | 9.1 (42 reviews) | Not enough data | Not enough data | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | Not enough data | Not enough data | 

#### Edit & Revise

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | Not enough data | Not enough data | 
| **Suggestion Mode** | Not enough data | 9.0 (42 reviews) | Not enough data | Not enough data | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | Not enough data | Not enough data | 

#### Integrate & Embed

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | Not enough data | Not enough data | 
| **Website** | Not enough data | 9.1 (43 reviews) | Not enough data | Not enough data | 
| **Applications** | Not enough data | 9.3 (45 reviews) | Not enough data | Not enough data | 

#### Operating System

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | Not enough data | Not enough data | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | Not enough data | Not enough data | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | 8.7/10 | 54 |
| **RingEX** | 8.8/10 | 256 |

#### Platform

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 7.7 (40 reviews) | Feature Not Available | 
| **Mobile Access** | Not enough data | Not enough data | 8.9 (48 reviews) | 9.0 (238 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 9.1 (46 reviews) | 8.7 (223 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 8.8 (49 reviews) | 9.1 (233 reviews) | 
| **Call Back** | Not enough data | Not enough data | 8.9 (47 reviews) | 8.7 (220 reviews) | 
| **IVR** | Not enough data | Not enough data | 9.2 (42 reviews) | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 9.1 (46 reviews) | 8.7 (219 reviews) | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 6.8 (14 reviews) | Feature Not Available | 

#### Workforce Management

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 9.2 (48 reviews) | 8.8 (222 reviews) | 
| **Performance Evaluation** | Not enough data | Not enough data | 8.7 (47 reviews) | 8.6 (216 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 9.1 (49 reviews) | 8.8 (226 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.5 (48 reviews) | 8.6 (223 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 884 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Integrations

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (644 reviews) | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | 8.6 (672 reviews) | Not enough data | Not enough data | 
| **Zoom Integration** | Not enough data | 8.9 (673 reviews) | Not enough data | Not enough data | 
| **Google Meet Integration** | Not enough data | 7.7 (638 reviews) | Not enough data | Not enough data | 
| **Salesforce Integration** | Not enough data | 7.6 (631 reviews) | Not enough data | Not enough data | 

#### Branding & Customizatio

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (643 reviews) | Not enough data | Not enough data | 
| **Personalized Links** | Not enough data | 8.5 (658 reviews) | Not enough data | Not enough data | 
| **Personalized Web Embed** | Not enough data | 8.1 (630 reviews) | Not enough data | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (639 reviews) | Not enough data | Not enough data | 
| **Automatic Updates** | Not enough data | 8.5 (655 reviews) | Not enough data | Not enough data | 
| **Buffer Times** | Not enough data | 8.4 (653 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (165 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.5 (168 reviews) | Not enough data | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Seating Options

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Amenities** | Not enough data | 8.4 (19 reviews) | Not enough data | Not enough data | 
| **Automatic Grouping** | Not enough data | 8.1 (19 reviews) | Not enough data | Not enough data | 
| **Predefined Neighborhoods** | Not enough data | 8.6 (19 reviews) | Not enough data | Not enough data | 
| **Recurring Reservations** | Not enough data | 8.9 (19 reviews) | Not enough data | Not enough data | 

#### Tech Stack

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Moble App Offering** | Not enough data | 8.5 (21 reviews) | Not enough data | Not enough data | 
| **Employee Communications Integrations** | Not enough data | 8.8 (20 reviews) | Not enough data | Not enough data | 
| **Calendar Integrations** | Not enough data | 9.2 (23 reviews) | Not enough data | Not enough data | 
| **SSO Compatible** | Not enough data | 8.5 (19 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.6 (19 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.5 (19 reviews) | Not enough data | Not enough data | 
| **AI Text-to-3D** | Not enough data | 7.2 (19 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.5 (19 reviews) | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | 8.5/10 | 57 |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 6.3 (10 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.2 (9 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.4 (9 reviews) | Not enough data | 

#### Communication

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 9.3 (37 reviews) | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 9.3 (38 reviews) | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 9.3 (37 reviews) | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | Feature Not Available | Not enough data | 

####  Internal Use

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (43 reviews) | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 8.9 (37 reviews) | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 8.9 (36 reviews) | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 9.0 (34 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 8.3/10 | 70 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Generative AI

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Mentions** | 8.3 (55 reviews) | Not enough data | Not enough data | Not enough data | 
| **Tickets** | 8.6 (58 reviews) | Not enough data | Not enough data | Not enough data | 
| **Macros** | 8.5 (54 reviews) | Not enough data | Not enough data | Not enough data | 

#### Channels

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Email** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Social** | 8.4 (56 reviews) | Not enough data | Not enough data | Not enough data | 
| **Live Chat** | 8.6 (60 reviews) | Not enough data | Not enough data | Not enough data | 
| **Phone** | 7.7 (50 reviews) | Not enough data | Not enough data | Not enough data | 
| **Text** | 8.5 (51 reviews) | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Surveys** | 8.0 (49 reviews) | Not enough data | Not enough data | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Visitor Activity** | Feature Not Available | Not enough data | Not enough data | Not enough data | 
| **Help Desk** | Feature Not Available | Not enough data | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 243 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (122 reviews) | Not enough data | Not enough data | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (131 reviews) | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | 8.5 (126 reviews) | Not enough data | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (155 reviews) | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | 8.7 (125 reviews) | Not enough data | Not enough data | 
| **Action Item Tracking** | Not enough data | 8.8 (129 reviews) | Not enough data | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (122 reviews) | Not enough data | Not enough data | 
| **Personalization** | Not enough data | 8.5 (124 reviews) | Not enough data | Not enough data | 
| **Smart Summaries** | Not enough data | 9.1 (140 reviews) | Not enough data | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Language Translation** | Not enough data | 8.4 (123 reviews) | Not enough data | Not enough data | 
| **Real-Time Transcription** | Not enough data | 8.6 (128 reviews) | Not enough data | Not enough data | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (116 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (77 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.9 (78 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.1 (80 reviews) | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (81 reviews) | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (5 reviews) | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | 8.7/10 | 27 |
| **RingEX** | 8.8/10 | 64 |

#### Basic Communication - Cloud PBX

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Call Management** | Not enough data | Not enough data | 9.7 (24 reviews) | 8.9 (59 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 8.9 (21 reviews) | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | Not enough data | 9.7 (21 reviews) | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.3 (22 reviews) | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | Not enough data | 9.6 (23 reviews) | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | Not enough data | 9.8 (23 reviews) | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 8.5 (20 reviews) | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 7.6 (21 reviews) | 8.5 (55 reviews) | 
| **Support and Reliability** | Not enough data | Not enough data | 8.0 (22 reviews) | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | Not enough data | 7.0 (21 reviews) | 8.9 (54 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Wati** | 9.1/10 | 106 |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Transactional Messages** | 9.2 (91 reviews) | Not enough data | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | 9.4 (98 reviews) | Not enough data | Not enough data | Not enough data | 
| **Conversational Messaging** | 9.3 (90 reviews) | Not enough data | Not enough data | Not enough data | 
| **Personalization** | 9.1 (87 reviews) | Not enough data | Not enough data | Not enough data | 
| **Promotional Messages** | 9.2 (86 reviews) | Not enough data | Not enough data | Not enough data | 
| **Automated Replies** | 9.3 (94 reviews) | Not enough data | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Segmentation** | 8.8 (85 reviews) | Not enough data | Not enough data | Not enough data | 
| **API Integration** | 9.2 (86 reviews) | Not enough data | Not enough data | Not enough data | 
| **WhatsApp Commerce** | 8.6 (79 reviews) | Not enough data | Not enough data | Not enough data | 
| **Analytics** | 8.9 (81 reviews) | Not enough data | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | 8.5/10 | 280 |
| **RingEX** | 8.4/10 | 579 |

#### Platform Basics - VoIP Providers

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 9.3 (20 reviews) | 8.5 (96 reviews) | 
| **Call Management** | Not enough data | Not enough data | 9.6 (19 reviews) | 8.7 (117 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 8.4 (19 reviews) | 8.4 (87 reviews) | 
| **Integrations** | Not enough data | Not enough data | 9.0 (19 reviews) | 8.0 (104 reviews) | 
| **Virtual PBX** | Not enough data | Not enough data | 9.1 (19 reviews) | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | Not enough data | 9.3 (19 reviews) | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 9.5 (193 reviews) ✓ Verified | 9.1 (535 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | Not enough data | 8.4 (133 reviews) ✓ Verified | 8.3 (399 reviews) ✓ Verified | 
| **Instant Messaging** | Not enough data | Not enough data | 8.3 (132 reviews) ✓ Verified | 8.7 (435 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | Not enough data | 8.2 (118 reviews) ✓ Verified | 8.2 (362 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | Not enough data | 8.8 (174 reviews) ✓ Verified | 8.6 (429 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 9.4 (186 reviews) ✓ Verified | 9.0 (439 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.1 (9 reviews) | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (8 reviews) | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.9 (8 reviews) | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.9 (8 reviews) | 8.0 (51 reviews) | 

#### Access

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 8.4 (117 reviews) ✓ Verified | 8.2 (380 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | Not enough data | 8.5 (154 reviews) ✓ Verified | 8.4 (394 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | Not enough data | 8.4 (164 reviews) ✓ Verified | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 8.5 (173 reviews) ✓ Verified | 8.3 (446 reviews) | 
| **Automated Attendants** | Not enough data | Not enough data | 9.0 (161 reviews) ✓ Verified | 8.4 (406 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | Not enough data | Feature Not Available | 9.0 (472 reviews) ✓ Verified | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Agentic AI - Productivity Bots

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 2573 |
| **3CX** | 9.2/10 | 74 |
| **RingEX** | 8.5/10 | 71 |

#### Agentic AI - UCaaS Platforms

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | Not enough data | Not enough data | 

#### Extensions

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.9 (1484 reviews) ✓ Verified | Feature Not Available | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.8 (1460 reviews) ✓ Verified | 9.7 (24 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.7 (1369 reviews) | 9.0 (22 reviews) ✓ Verified | 8.2 (18 reviews) | 

#### Features

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Voicemail to Email** | Not enough data | 8.8 (1381 reviews) ✓ Verified | 9.4 (24 reviews) ✓ Verified | 8.8 (57 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | 8.7 (1334 reviews) | Feature Not Available | Feature Not Available | 
| **File Sharing** | Not enough data | 8.9 (1776 reviews) ✓ Verified | 8.7 (18 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.2 (2023 reviews) ✓ Verified | 9.4 (28 reviews) ✓ Verified | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (2107 reviews) ✓ Verified | 8.6 (27 reviews) ✓ Verified | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.8 (1603 reviews) ✓ Verified | Feature Not Available | 8.2 (49 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Wati** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |
| **3CX** | N/A | N/A |
| **RingEX** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Access Control** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Wati (7):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)

**Unique to Zoom Workplace (18):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to 3CX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to RingEX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Wati | Zoom Workplace | 3CX | RingEX | 
|---|---|---|---|---|
| **Small-Business** | 76.9% | 50.9% | 36.2% | 58.2% | 
| **Mid-Market** | 21.5% | 31.3% | 54.9% | 35.1% | 
| **Enterprise** | 1.6% | 17.7% | 8.9% | 6.7% | 

### By Industry

#### Wati

- **Education Management:** 10.3%
- **Information Technology and Services:** 7.2%
- **Retail:** 6.3%
- **Marketing and Advertising:** 6.1%
- **Health, Wellness and Fitness:** 5.8%
- **Computer Software:** 4.4%
- **Automotive:** 3.0%
- **Accounting:** 2.6%
- **Apparel & Fashion:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 49.2%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

#### RingEX

- **Computer Software:** 9.3%
- **Information Technology and Services:** 5.2%
- **Insurance:** 5.2%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Health, Wellness and Fitness:** 3.5%
- **Construction:** 3.5%
- **Other:** 51.8%

---
## Alternatives

### Alternatives to Wati

- [Gallabox](https://www.g2.com/products/gallabox/reviews) — 4.6/5 stars (169 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (521 reviews)
- [respond.io](https://www.g2.com/products/respond-io/reviews) — 4.8/5 stars (492 reviews)
- [Interakt](https://www.g2.com/products/haptik-interakt/reviews) — 4.5/5 stars (66 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48012 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (18999 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39045 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1238 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)

### Alternatives to RingEX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (633 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)

---
## Top Discussions

### Wati

- Title: [What is WATI used for?](https://www.g2.com/discussions/what-is-wati-used-for) — 2 comments
  > **Top comment:** "Wati is  WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their..."
- Title: [Can i send custom pdf by template by providing custom link tomy customer?](https://www.g2.com/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF..."
- Title: [How to include pictures as a button option?](https://www.g2.com/discussions/how-to-include-pictures-as-a-button-option) — 1 comment, 2 upvotes
  > **Top comment:** "Pictures cannot be added as buttons. 
However, you can have messages with pictures and regular text buttons."
- Title: [What is the best way to generate leads with WATI, Can you please provide various case study?](https://www.g2.com/discussions/what-is-the-best-way-to-generate-leads-with-wati-can-you-please-provide-various-case-study) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How do I reply a messaje from a customer quoting the message sent by the client?](https://www.g2.com/discussions/how-do-i-reply-a-messaje-from-a-customer-quoting-the-message-sent-by-the-client) — 1 comment
  > **Top comment:** "At the moment, WhatsApp API does not support this. 

However, we're working on an arrangement within WATI that will allow you to show the original message..."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 26 comments, 36 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/wati-vs-zoom-workplace-vs-3cx-vs-ringex)