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Compare Wati and Whatso 
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (55.3% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Wati
Star Rating
(452)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansWhatso
Star Rating
(52)4.0 out of 5
Market Segments
Small-Business (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatsoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Wati excels in user experience, with many praising its simple interface that facilitates quick communication and efficient chat management. Users appreciate how easy it is to navigate, making customer interactions smoother.
- According to verified reviews, Whatso is recognized for its robust analytics and reporting features, which allow businesses to track delivery and response rates effectively. This capability is particularly beneficial for those focused on WhatsApp marketing campaigns.
- Users say that Wati's setup process is straightforward, with clear guidance that helps new users get started quickly. This ease of implementation is a significant advantage for businesses looking to integrate WhatsApp into their customer support strategy.
- Reviewers mention that Whatso provides valuable automation tools for messaging campaigns, enabling businesses to reach multiple users simultaneously. This feature is highlighted as a key benefit for those looking to enhance their marketing efforts on WhatsApp.
- G2 reviewers highlight that Wati has a strong support system, with users noting that it helps them respond to customer inquiries promptly. The quality of support is consistently rated highly, contributing to overall user satisfaction.
- According to recent feedback, while Whatso has a solid offering for WhatsApp marketing, it currently has fewer reviews and a lower G2 Score compared to Wati, indicating that it may not yet have the same level of user trust and market presence.
Pricing
Entry-Level Pricing
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Whatso
No pricing availableFree Trial
Wati
Free Trial is available
Whatso
No trial information availableRatings
Meets Requirements
8.9
351
9.0
40
Ease of Use
9.2
360
8.7
41
Ease of Setup
9.0
322
8.1
8
Ease of Admin
9.1
270
8.3
8
Quality of Support
8.6
343
8.5
38
Has the product been a good partner in doing business?
9.1
266
8.5
8
Product Direction (% positive)
9.3
331
8.0
40
Features by Category
Channels
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
8.7
153
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
8.8
130
Not enough data
8.6
118
Not enough data
8.5
114
Not enough data
Support
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Not enough data
Responses
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Not enough data
Platform
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Not enough data
Generative AI
7.3
96
Not enough data
Feature Not Available
Not enough data
Messaging Channels
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Not enough data
Administration
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Not enough data
Channels
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Not enough data
Insight
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.1
89
Not enough data
9.4
90
Not enough data
9.2
87
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
88
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
Not enough data
Categories
Categories
Shared Categories
Wati and Whatso are categorized as WhatsApp Marketing
Unique Categories
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, and Social Customer Service
Whatso has no unique categories
Reviews
Reviewers' Company Size
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatso
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Marketing and Advertising
12.8%
Consumer Goods
8.5%
Computer Software
8.5%
Accounting
8.5%
Education Management
6.4%
Other
55.3%
Discussions
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
How do you plan on moving ahead of the competition in the future?
2 Comments
CR
Regularly post community guidelines and notes about the ‘reply’ functionality. Whether a new group or an established one it never hurts to post...Read more
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