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Compare Waitwhile and Wavetec 
Featured Products
At a Glance
Market Segments
Small-Business (47.1% of reviews)
Small-Business (55.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial 5 Users With One-Time Purchase
Waitwhile
Star Rating
(318)4.8 out of 5
Market Segments
Small-Business (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 4 pricing plansWavetec
Star Rating
(32)4.8 out of 5
Market Segments
Small-Business (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users With One-Time Purchase
Learn more about WavetecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Waitwhile excels in overall user satisfaction, reflected in its higher G2 Score compared to Wavetec. Users appreciate its intuitive interface, which provides a clear overview of patient queue management, making it easier to add temporary patient information without any hassle.
- Users say that Wavetec offers a solid solution for online appointments and virtual ticketing, with many praising its user-friendly dashboard and reporting mechanisms. However, the lack of recent reviews suggests that its current performance may not be as well-documented as Waitwhile's.
- Reviewers mention that Waitwhile's implementation process is quick and straightforward, with many users highlighting the ease of adding customers to the waitlist and moving them through the process. This efficiency is a significant advantage for businesses looking to streamline their operations.
- According to verified reviews, Wavetec's technical support is a standout feature, with users noting the team's responsiveness and helpfulness. This level of support can be crucial for businesses that rely on seamless queue management solutions.
- G2 reviewers highlight that Waitwhile has a more extensive user base, as evidenced by its significantly higher number of reviews. This suggests a broader range of experiences and feedback, providing potential buyers with more reliable insights into the software's performance.
- Users report that while both products offer SMS notifications, Waitwhile's feature set is more robust, with users appreciating the ability to solve issues remotely through chat features. This flexibility can enhance customer interactions and improve overall service delivery.
Pricing
Entry-Level Pricing
Waitwhile
Enterprise
Contact Us
Per Year
For large organizations with custom needs
- Custom number of locations
- Custom number of visits
- Report builder
Wavetec
Free Demo
Free Trial
5 Users With One-Time Purchase
0$
- Queue Management System
- Self Service Kiosks
- WhatsApp Marketing Solutions
Free Trial
Waitwhile
Free Trial is available
Wavetec
Free Trial is available
Ratings
Meets Requirements
9.5
268
9.1
23
Ease of Use
9.6
274
9.3
23
Ease of Setup
9.2
168
9.0
21
Ease of Admin
9.1
101
9.5
19
Quality of Support
9.6
238
9.7
23
Has the product been a good partner in doing business?
9.7
99
9.6
20
Product Direction (% positive)
9.7
265
10.0
17
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Signage
Not enough data
Not enough data
Customer Support
9.0
170
8.6
11
8.1
141
8.5
12
8.2
143
8.5
12
Reporting and Analytics
9.2
178
8.5
13
8.8
143
8.2
13
8.8
140
8.6
13
8.9
143
8.6
13
Hardware
Feature Not Available
8.6
14
8.5
133
7.9
14
8.7
137
8.8
13
Generative AI
7.2
113
8.0
5
Feature Not Available
6.7
6
Feature Not Available
6.3
5
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.3
124
Not enough data
9.2
118
Not enough data
9.5
122
Not enough data
Settings
9.4
108
Not enough data
9.3
116
Not enough data
9.2
110
Not enough data
Personalization
9.4
106
Not enough data
9.1
106
Not enough data
Integrations
8.8
102
Not enough data
9.2
106
Not enough data
8.1
92
Not enough data
7.9
85
Not enough data
9.2
109
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
6.4
11
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Categories
Categories
Shared Categories
Waitwhile and Wavetec are categorized as Online Appointment Scheduling and Queue Management
Unique Categories
Waitwhile has no unique categories
Wavetec is categorized as Appointment Reminder, Digital Signage, Feedback Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wavetec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.8%
Consumer Services
7.1%
Veterinary
5.1%
Higher Education
5.1%
Banking
5.1%
Other
54.8%
Banking
24.1%
Hospital & Health Care
13.8%
Information Technology and Services
10.3%
Retail
6.9%
Computer & Network Security
6.9%
Other
37.9%
Alternatives
Discussions
Does Waitwhile have an app?
3 Comments
SS
YesRead more
How do you use Waitwhile?
2 Comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 Comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
What does wavetec do?
1 Comment
Official Response from Wavetec
Wavetec is a global technology company that provides solutions for customer experience management and digital transformation for various industries. Wavetec...Read more
How does a queuing system work?
1 Comment
Official Response from Wavetec
A queuing system, also known as a queue management system, is a system that manages the flow of people or items in a queue or line. Although a queuing...Read more
Wavetec has no more discussions with answers
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