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Compare Vtiger Sales and Zoho CRM 
Featured Products
At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (61.8% of reviews)
Entry-Level Pricing
$10/ user / month (annually)
Free
Vtiger Sales
Star Rating
(30)4.2 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
$10/ user / month (annually)
Browse all 3 pricing plansZoho CRM
Star Rating
(2,863)4.1 out of 5
Market Segments
Small-Business (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Vtiger Sales. Users appreciate its affordable pricing and powerful features, making it a popular choice for small and growing businesses.
- According to verified reviews, Zoho CRM's user-friendly interface is often highlighted, with many users finding it simple and easy to use compared to competitors like Salesforce. This ease of use contributes to a smoother daily workflow for teams.
- Reviewers mention that Vtiger Sales shines in its flexibility and customization options, allowing users to adjust layouts and features to fit their specific needs. This adaptability is particularly appreciated by those who require tailored solutions.
- Users say that Vtiger Sales offers a comprehensive all-in-one platform, integrating sales, marketing automation, and customer support tools effectively. This integration is a key selling point for businesses looking for a unified solution.
- G2 reviewers highlight that while Zoho CRM has a robust feature set, it sometimes struggles with specific workflow configurations, which can lead to challenges in meeting unique business requirements. In contrast, Vtiger Sales is noted for its intuitive setup process, making it easier for new users to get started.
- According to recent feedback, Zoho CRM's reporting and automation capabilities are praised for their effectiveness, but some users feel that Vtiger Sales provides a more user-friendly help desk and FAQ system, enhancing the overall support experience.
Pricing
Entry-Level Pricing
Vtiger Sales
Starter
$10
/ user / month (annually)
Or $14 / user / month (monthly)<br/><br/>
For a full list of Sales features, see<br/><a href="https://www.vtiger.com/sales-crm-pricing/">the sales granular pricing table</a>
- Contact Management
- Sales Pipeline Management
- Smart Webforms
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Vtiger Sales
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.8
23
8.4
2,439
Ease of Use
8.9
22
8.3
2,454
Ease of Setup
9.2
12
8.0
1,223
Ease of Admin
9.4
12
8.0
1,015
Quality of Support
8.4
21
7.6
2,232
Has the product been a good partner in doing business?
8.9
12
8.0
991
Product Direction (% positive)
7.9
22
8.0
2,374
Features by Category
Sales Force Automation
9.1
18
|
Verified
8.5
1632
|
Verified
Feature Not Available
8.3
876
|
Verified
8.6
18
|
Verified
8.2
1551
|
Verified
8.9
17
|
Verified
8.2
1627
|
Verified
8.3
16
|
Verified
7.8
1188
|
Verified
8.5
18
|
Verified
8.4
669
|
Verified
8.7
17
|
Verified
7.9
1218
|
Verified
8.6
16
|
Verified
8.0
1209
|
Verified
8.9
17
|
Verified
8.2
1320
|
Verified
Marketing Automation
7.7
18
|
Verified
8.0
1339
|
Verified
8.4
18
|
Verified
7.9
1302
|
Verified
9.0
18
|
Verified
8.4
1528
|
Verified
Feature Not Available
7.9
1126
|
Verified
Customer Support
9.3
5
8.0
1201
|
Verified
8.3
5
7.9
1203
|
Verified
10.0
5
7.9
1236
|
Verified
8.6
6
7.8
1069
|
Verified
9.7
6
8.0
1112
|
Verified
Reporting & Analytics
8.7
17
|
Verified
8.2
1500
|
Verified
9.1
18
|
Verified
8.2
1555
|
Verified
8.2
17
|
Verified
8.1
1054
|
Verified
Mobile & Social
8.9
6
8.1
1082
|
Verified
Feature Not Available
8.0
1093
|
Verified
7.2
18
|
Verified
8.0
1199
|
Verified
Platform
9.5
10
|
Verified
8.1
857
|
Verified
8.7
10
|
Verified
8.1
830
|
Verified
9.7
10
|
Verified
8.4
859
|
Verified
8.8
8
|
Verified
8.1
649
|
Verified
8.8
8
|
Verified
7.8
549
|
Verified
9.7
10
|
Verified
8.1
720
|
Verified
9.7
10
|
Verified
8.4
840
|
Verified
9.6
8
|
Verified
8.1
662
|
Verified
Integration
9.2
8
|
Verified
8.3
651
|
Verified
8.3
9
|
Verified
8.1
635
|
Verified
9.2
8
|
Verified
8.0
599
|
Verified
Generative AI
Not enough data
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
66
Not enough data
8.0
65
Not enough data
8.3
65
Not enough data
8.3
65
Not enough data
8.3
65
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.5
73
Not enough data
8.8
74
Not enough data
8.8
74
Not enough data
8.9
74
Organization
Not enough data
8.7
75
Not enough data
8.4
74
Not enough data
8.6
74
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
76
Sales Analysis
Not enough data
8.4
70
Not enough data
8.4
74
Generative AI
Not enough data
8.2
28
Not enough data
8.1
28
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
161
Not enough data
8.8
157
Not enough data
8.3
147
Not enough data
8.2
142
Not enough data
8.9
155
Not enough data
8.8
154
Not enough data
8.5
149
Repeatability and Reportability
Not enough data
8.4
146
Not enough data
8.6
151
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
7.9
122
AI and Automation
Not enough data
8.3
148
Not enough data
8.5
147
Not enough data
8.3
141
Not enough data
8.1
135
Not enough data
7.8
127
Generative AI
Not enough data
7.5
70
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
57
Agentic AI - Customer Journey Mapping
Not enough data
7.1
12
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
77
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
Not enough data
8.3
140
Not enough data
8.3
145
Not enough data
8.4
146
Customizations
Not enough data
8.7
150
Not enough data
8.8
147
Not enough data
8.8
148
Not enough data
8.7
144
Not enough data
8.6
149
Generative AI
Not enough data
7.6
60
Agentic AI - Sales Analytics
Not enough data
7.5
29
Not enough data
7.5
29
Not enough data
7.1
29
Not enough data
7.4
29
Not enough data
7.5
29
Data Sourcing
Not enough data
8.3
145
Not enough data
8.4
149
Not enough data
8.3
142
Not enough data
8.6
154
Not enough data
8.5
146
Predictive Analytics
Not enough data
8.5
146
Not enough data
8.3
138
Not enough data
8.0
124
Not enough data
8.2
130
Sales Management
Not enough data
8.5
153
Not enough data
8.3
131
Not enough data
8.5
144
Not enough data
8.8
151
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vtiger Sales and Zoho CRM are categorized as CRM
Unique Categories
Vtiger Sales has no unique categories
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Vtiger Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Health, Wellness and Fitness
15.4%
Computer Software
11.5%
Sports
3.8%
Renewables & Environment
3.8%
Other
38.5%
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Financial Services
3.5%
Real Estate
3.5%
Other
58.1%
Alternatives
Discussions
What is vtiger application?
1 Comment
ZH
A good soft wareRead more
Vtiger Sales has no more discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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