# Vtiger All-In-One CRM vs solve 360 Comparison

| | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 415 | 17 | 
| **Largest Market Segment** | Small-Business (67.3% of reviews) | Small-Business (52.9% of reviews) | 
| **Entry Level Price** | $12.00 1 User Per Month | $25 user/month | 

---
## Top Pros & Cons

### Vtiger All-In-One CRM

Pros:
- Affordable (1 reviews)
- Call Management (1 reviews)

Cons:
- Missing Features (2 reviews)
- Bugs (1 reviews)

### solve 360

**Not enough data**

---
## Ratings Comparison
| Rating | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
  | **Meets Requirements** | 8.6 (360 reviews) | 8.3 (14 reviews) | 
  | **Ease of Use** | 8.2 (361 reviews) | 7.9 (14 reviews) | 
  | **Ease of Setup** | 7.9 (216 reviews) | Not enough data | 
  | **Ease of Admin** | 8.2 (213 reviews) | Not enough data | 
  | **Quality of Support** | 8.6 (345 reviews) | 8.5 (11 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (205 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.9 (347 reviews) | 6.7 (14 reviews) | 

---
## Pricing

### Vtiger All-In-One CRM

#### Entry-Level Pricing

Plan: ONE GROWTH

Price: $12.00 1 User Per Month

Description: A CRM for small and medium-sized businesses.

Key Features:
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration

[Browse all 3 editions](https://www.g2.com/products/vtiger-all-in-one-crm/pricing)

#### Free Trial

Yes

### solve 360

#### Entry-Level Pricing

Price: $25 user/month

Description: Starts with 4 users and grows with you


[Learn more about solve 360](https://www.g2.com/products/solve-360/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Vtiger All-In-One CRM** | 7.9/10 | 212 |
| **solve 360** | 8.0/10 | 11 |

#### Sales Force Automation

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Contact &amp; Account Management** | 8.7 (183 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 
| **Opportunity &amp; Pipeline Mgmt.** | 8.1 (169 reviews) ✓ Verified | 7.7 (10 reviews) ✓ Verified | 
| **Task / Activity Management** | 7.9 (172 reviews) ✓ Verified | 8.9 (11 reviews) ✓ Verified | 
| **Territory &amp; Quota Management** | 7.3 (37 reviews) | 7.2 (6 reviews) ✓ Verified | 
| **Desktop Integration** | 7.8 (136 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | 
| **Product &amp; Price List Management** | 7.8 (146 reviews) ✓ Verified | 8.8 (8 reviews) ✓ Verified | 
| **Quote &amp; Order Management** | 8.2 (144 reviews) ✓ Verified | 7.4 (7 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (133 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Email Marketing** | 7.8 (138 reviews) ✓ Verified | 7.8 (9 reviews) ✓ Verified | 
| **Campaign Management** | 7.7 (133 reviews) ✓ Verified | Feature Not Available | 
| **Lead Management** | 8.4 (161 reviews) ✓ Verified | 8.0 (10 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.7 (98 reviews) ✓ Verified | Feature Not Available | 

#### Customer Support

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Case Management** | 8.3 (129 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (113 reviews) ✓ Verified | 8.0 (9 reviews) ✓ Verified | 
| **Knowledge Base** | 8.1 (124 reviews) ✓ Verified | 8.0 (11 reviews) ✓ Verified | 
| **Call Center Features** | 8.1 (84 reviews) | 7.4 (7 reviews) ✓ Verified | 
| **Support Analytics** | 8.1 (100 reviews) ✓ Verified | 7.1 (7 reviews) ✓ Verified | 

#### Reporting &amp; Analytics

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Reporting** | 8.1 (175 reviews) ✓ Verified | 8.7 (9 reviews) ✓ Verified | 
| **Dashboards** | 8.0 (183 reviews) ✓ Verified | 8.3 (10 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (127 reviews) ✓ Verified | 8.1 (8 reviews) ✓ Verified | 

#### Mobile &amp; Social

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Social Collaboration Features** | 7.4 (85 reviews) ✓ Verified | 7.8 (9 reviews) ✓ Verified | 
| **Social Network Integration** | 7.1 (80 reviews) ✓ Verified | Feature Not Available | 
| **Mobile User Support** | 6.8 (121 reviews) ✓ Verified | 7.8 (10 reviews) ✓ Verified | 

#### Platform

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Customization** | 8.5 (120 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.4 (118 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.7 (123 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.1 (80 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 7.4 (26 reviews) ✓ Verified | Not enough data | 
| **Document &amp; Content Mgmt.** | 7.8 (103 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 8.5 (119 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 7.9 (97 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Data Import &amp; Export Tools** | 8.0 (112 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 7.6 (70 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 6.8 (73 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **AI Text Generation** | 6.7 (6 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Vtiger All-In-One CRM** | 8.3/10 | 80 |
| **solve 360** | N/A | N/A |

#### Ticket and Case Management

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Ticket creation user experience** | 8.4 (44 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 8.0 (41 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.5 (49 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.5 (35 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 8.2 (28 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 8.2 (33 reviews) | Not enough data | 
| **Ticket Collaboration** | 8.5 (36 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 8.5 (42 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Customer Portal** | 7.8 (37 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.3 (42 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 8.0 (34 reviews) | Not enough data | 
| **Social Integration** | 7.8 (31 reviews) ✓ Verified | Not enough data | 
| **Voice** | 8.3 (23 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Mobile User Support** | 7.3 (32 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 8.4 (48 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.6 (49 reviews) ✓ Verified | Not enough data | 
| **Integration** | 7.9 (33 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.3 (54 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.1 (58 reviews) ✓ Verified | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Vtiger All-In-One CRM** | N/A | N/A |
| **solve 360** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations &amp; Reports - Insurance CRM

| Feature | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting &amp; Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Vtiger All-In-One CRM (2):** [Insurance CRM Software](https://www.g2.com/categories/insurance-crm), [Help Desk Software](https://www.g2.com/categories/help-desk)



---
## Reviewer Demographics

### By Company Size

| Segment | Vtiger All-In-One CRM | solve 360 | 
|---|---|---|
| **Small-Business** | 67.3% | 52.9% | 
| **Mid-Market** | 29.1% | 23.5% | 
| **Enterprise** | 3.6% | 23.5% | 

### By Industry

#### Vtiger All-In-One CRM

- **Information Technology and Services:** 20.6%
- **Computer Software:** 10.5%
- **Marketing and Advertising:** 5.4%
- **Telecommunications:** 4.4%
- **Retail:** 2.8%
- **Internet:** 2.6%
- **Financial Services:** 2.3%
- **Construction:** 2.1%
- **Automotive:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Other:** 45.8%

#### solve 360

- **Construction:** 11.8%
- **Telecommunications:** 5.9%
- **Retail:** 5.9%
- **Publishing:** 5.9%
- **Marketing and Advertising:** 5.9%
- **Internet:** 5.9%
- **Information Technology and Services:** 5.9%
- **Information Services:** 5.9%
- **Human Resources:** 5.9%
- **Hospitality:** 5.9%
- **Other:** 35.3%

---
## Alternatives

### Alternatives to Vtiger All-In-One CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13808 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Apptivo](https://www.g2.com/products/apptivo/reviews) — 4.4/5 stars (222 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Spotler CRM](https://www.g2.com/products/spotler-crm/reviews) — 4.4/5 stars (147 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25792 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)

### Alternatives to solve 360

- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (491 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25792 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13808 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)

---
## Top Discussions

### Vtiger All-In-One CRM

- Title: [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) — 2 comments, 1 upvote
  > **Top comment:** "You can use the existing module called Contacts List.

Leads/Contacts can be a part of multichannels filters, by having them filtered or tagged on various..."
- Title: [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) — 2 comments, 1 upvote
  > **Top comment:** "This is an all in one solution, you can provide quotes, purchase orders price list, invoice ect along with a complete CRM with email, forecasting, gmail..."
- Title: [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) — 2 comments, 1 upvote
  > **Top comment:** "If you sell something you can add it as a product.  with cost and resale price description ect.  Once you add a product you can send quotes forecasts ect and..."
- Title: [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."
- Title: [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** " Vtiger is used by over 300,000 companies across all industries. "

### solve 360

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/vtiger-all-in-one-crm-vs-solve-360)

