Introducing G2.ai, the future of software buying.Try now
Compare VTEX Commerce Platform and commercetools 
At a Glance
Market Segments
Small-Business (44.4% of reviews)
Enterprise (41.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
VTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce Platformcommercetools
Star Rating
(14)4.6 out of 5
Market Segments
Enterprise (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that commercetools excels in its headless commerce capabilities, allowing for greater flexibility and customization in storefront design, while VTEX Commerce Platform is noted for its more traditional, integrated approach.
- Reviewers mention that commercetools has a superior API structure, which facilitates easier integration with third-party tools, whereas VTEX users have pointed out challenges with integrations to add-on tools that can hinder seamless operations.
- G2 users highlight that commercetools offers a more robust product recommendations and personalization feature, leading to better customer engagement, while VTEX's offerings in this area are seen as less effective, with users noting a lack of advanced personalization options.
- Users on G2 report that the quality of support for commercetools is significantly higher, with a score of 9.1 compared to VTEX's 7.9, indicating that users feel more supported and valued with commercetools.
- Reviewers say that the ease of setup is a strong point for commercetools, scoring 9.3, while VTEX users report a more cumbersome setup process, reflected in its lower score of 7.7.
- Users report that commercetools shines in product direction, with a perfect score of 10.0, indicating strong confidence in the platform's future development, while VTEX's score of 9.3 suggests a solid but slightly less compelling vision.
Pricing
Entry-Level Pricing
VTEX Commerce Platform
No pricing availablecommercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
VTEX Commerce Platform
No trial information availablecommercetools
Free Trial is available
Ratings
Meets Requirements
8.6
25
9.4
9
Ease of Use
8.2
25
9.1
9
Ease of Setup
8.1
22
9.3
7
Ease of Admin
8.2
18
8.8
7
Quality of Support
8.1
24
9.1
9
Has the product been a good partner in doing business?
8.7
17
9.3
7
Product Direction (% positive)
9.5
23
10.0
8
Features by Category
Headless Commerce
7.9
7
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.6
21
Not enough data
8.3
21
Not enough data
9.2
20
Not enough data
8.2
21
Not enough data
7.6
21
Not enough data
7.8
20
Not enough data
8.2
21
Feature Not Available
Product Catalog
8.3
21
Not enough data
8.5
21
Not enough data
8.0
21
Not enough data
8.4
16
Not enough data
Order Process
8.6
21
Not enough data
8.3
21
Not enough data
7.8
20
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
7.7
20
Not enough data
8.5
20
Not enough data
8.8
19
Not enough data
Multi-Channel Support
8.6
19
Not enough data
8.1
20
Not enough data
8.7
17
Not enough data
8.9
18
Not enough data
8.3
16
Not enough data
8.6
17
Not enough data
8.2
18
Not enough data
Platform
8.4
21
Not enough data
7.9
21
Not enough data
8.3
20
Not enough data
8.7
21
Not enough data
7.9
20
Not enough data
8.8
20
Not enough data
8.3
19
Not enough data
8.5
20
Not enough data
8.0
19
Not enough data
8.0
20
Not enough data
7.9
21
Not enough data
8.6
21
Not enough data
Categories
Categories
Shared Categories
VTEX Commerce Platform and commercetools are categorized as E-Commerce Platforms
Unique Categories
VTEX Commerce Platform has no unique categories
commercetools has no unique categories
Reviews
Reviewers' Company Size
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Information Technology and Services
33.3%
Retail
16.7%
Health, Wellness and Fitness
8.3%
Consumer Goods
8.3%
Consumer Electronics
8.3%
Other
25.0%
Alternatives
Discussions
VTEX Commerce Platform has no discussions with answers
commercetools has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
