# Vonage Business Communications vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in providing a seamless user experience, combining meetings, chat, phone, and document collaboration into a single platform. Users appreciate the **AI Companion** feature, which enhances productivity by streamlining workflows without the need to switch between multiple tools.
- **Users say** that Vonage Business Communications offers great flexibility and reliability for daily business operations, particularly for roles that require consistent outbound and inbound calling. Features like **call parking** and the ability to merge lines are highlighted as particularly useful for managing communications effectively.
- **Reviewers mention** that Zoom Workplace is notably easy to set up and manage, with many users praising its intuitive interface. The **meeting notes feature** is also a favorite, making it easier for teams to keep track of discussions and action items.
- **According to verified reviews** , Vonage Business Communications is well-regarded for its VoIP capabilities, with users noting the quality of voice conferencing. However, some users feel it could improve in areas like **file sharing** , where Zoom Workplace tends to receive higher ratings.
- **G2 reviewers highlight** that while both platforms offer solid support, Zoom Workplace maintains a consistent performance that users find reliable. Many users express a preference for Zoom due to its overall ease of use and management, which contributes to a smoother day-to-day experience.
- **Users report** that Vonage Business Communications is particularly beneficial for small businesses, providing essential communication features in one package. However, the overall user satisfaction is lower compared to Zoom Workplace, which has a larger user base and more recent positive feedback, indicating a stronger market presence.



| | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 501 | 56,391 | 
| **Largest Market Segment** | Small-Business (60.3% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Vonage Business Communications

Pros:
- Ease of Use (20 reviews)
- Reliability (10 reviews)

Cons:
- Texting Limitations (8 reviews)
- Call Drops (4 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

---
## Ratings Comparison
| Rating | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 9.0 (403 reviews) | 9.2 (42711 reviews) | 
  | **Ease of Use** | 9.0 (408 reviews) | 9.1 (42872 reviews) | 
  | **Ease of Setup** | 8.7 (229 reviews) | 9.1 (13972 reviews) | 
  | **Ease of Admin** | 8.8 (187 reviews) | 9.0 (12514 reviews) | 
  | **Quality of Support** | 8.7 (391 reviews) | 8.7 (31571 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (187 reviews) | 9.1 (11687 reviews) | 
  | **Product Direction (% positive)** | 8.4 (398 reviews) | 8.4 (40167 reviews) | 

---
## Pricing

### Vonage Business Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8210 |

#### Content Sharing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6585 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6784 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | 

#### Collaboration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5131 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4987 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7128 reviews) ✓ Verified | 

#### Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5076 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6336 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4826 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (106 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 720 |

#### Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (513 reviews) | 
| **Notifications** | Not enough data | 8.7 (527 reviews) | 
| **Search** | Not enough data | 8.5 (504 reviews) | 

#### Business Instant Messaging 

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (524 reviews) | 
| **Video Conferencing** | Not enough data | 9.2 (542 reviews) | 

#### Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (509 reviews) | 
| **Web Application** | Not enough data | 8.9 (512 reviews) | 
| **Integrations** | Not enough data | 8.5 (507 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (175 reviews) | 

#### AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (171 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.3 (170 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (81 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (76 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |

#### Grammar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 9.0 (75 reviews) | 
| **Tone Check** | Not enough data | 8.7 (75 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (76 reviews) | 

#### Formatting

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.7 (72 reviews) | 
| **Style Editor** | Not enough data | 8.4 (70 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (72 reviews) | 

#### Content 

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.7 (71 reviews) | 
| **Content Generation** | Not enough data | 8.5 (71 reviews) | 
| **Form Generation** | Not enough data | 8.6 (70 reviews) | 

#### Product Type

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | 8.8 (69 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 395 |

#### Design Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (295 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (288 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (279 reviews) | 
| **Templates** | Not enough data | 8.3 (281 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (287 reviews) | 

#### Communication Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (290 reviews) | 
| **Commenting** | Not enough data | 8.9 (293 reviews) | 

#### Integrations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (277 reviews) | 
| **Sharing** | Not enough data | 8.8 (289 reviews) | 

#### Software Offering

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (284 reviews) | 
| **Desktop App** | Not enough data | 9.3 (295 reviews) | 
| **Mobile App** | Not enough data | 8.9 (289 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (79 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (80 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (78 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24013 |

#### Presenter Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16927 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12631 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13568 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17374 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19399 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19557 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21555 reviews) ✓ Verified | 

#### Application Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16002 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.1 (19242 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16115 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (238 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 581 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (415 reviews) | 
| **Video Capture** | Not enough data | 9.1 (413 reviews) | 
| **Image Editor** | Not enough data | 7.8 (379 reviews) | 

#### Platform Content

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (375 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (373 reviews) | 
| **Screen Record** | Not enough data | 9.0 (402 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (401 reviews) | 
| **Platform Search** | Not enough data | 8.1 (375 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (134 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |

#### Inbox Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (100 reviews) | 
| **Filters** | Not enough data | 8.2 (102 reviews) | 
| **Reminders** | Not enough data | 8.8 (103 reviews) | 
| **Notifications** | Not enough data | 8.8 (103 reviews) | 

#### Coordination Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (111 reviews) | 
| **Contacts** | Not enough data | 8.8 (104 reviews) | 
| **Task Management** | Not enough data | 8.5 (103 reviews) | 

#### Software Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (103 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (102 reviews) | 

#### Email Client - Agentic AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (50 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (51 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 45 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35644 |

#### Collaboration Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30793 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.1 (14834 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14821 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28185 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (27229 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27467 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15235 reviews) ✓ Verified | 

#### Software Type

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26539 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13945 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15881 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (435 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (436 reviews) | 
| **Decision Making** | Not enough data | 7.8 (413 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (392 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (397 reviews) | 

#### Shared Calendar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (385 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (386 reviews) | 

#### Accessibility

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (380 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (377 reviews) | 

#### Integration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (374 reviews) | 
| **Import Events** | Not enough data | 8.2 (380 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (379 reviews) | 

#### Notifications

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (379 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (375 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (298 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (303 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (307 reviews) | 

#### Agentic AI - Calendar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (117 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 77 |

#### Design

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (43 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (42 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 884 |

#### Integrations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (644 reviews) | 
| **Email Integration** | Not enough data | 8.6 (672 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (673 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (638 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (631 reviews) | 

#### Branding & Customizatio

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (643 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (658 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (630 reviews) | 

#### Automatic Rules & Configurations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (639 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (655 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (653 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (165 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (168 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |

#### Seating Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.4 (19 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (19 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.6 (19 reviews) | 
| **Recurring Reservations** | Not enough data | 8.9 (19 reviews) | 

#### Tech Stack

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.5 (21 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.8 (20 reviews) | 
| **Calendar Integrations** | Not enough data | 9.2 (23 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (19 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.6 (19 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (19 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.2 (19 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (19 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 243 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (122 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (131 reviews) | 
| **Automated Scheduling** | Not enough data | 8.5 (126 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (155 reviews) | 
| **Voice Recognition** | Not enough data | 8.7 (125 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (129 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (122 reviews) | 
| **Personalization** | Not enough data | 8.5 (124 reviews) | 
| **Smart Summaries** | Not enough data | 9.1 (140 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Not enough data | 8.4 (123 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.6 (128 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (116 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (77 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (80 reviews) | 
| **Decision Making** | Not enough data | 8.1 (81 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (5 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.7/10 | 12 |
| **Zoom Workplace** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Call Management** | 9.3 (10 reviews) | Not enough data | 
| **Communication Management** | 8.8 (10 reviews) | Not enough data | 
| **Scalability** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 7.8 (9 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.0 (10 reviews) | Not enough data | 
| **Accessibility** | 9.3 (10 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Security and Compliance** | 8.7 (9 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.3 (9 reviews) | Not enough data | 
| **Support and Reliability** | 8.7 (10 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (9 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.6/10 | 335 |
| **Zoom Workplace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.8 (13 reviews) | Not enough data | 
| **Call Management** | 8.4 (16 reviews) | Not enough data | 
| **Network monitoring** | 9.0 (13 reviews) | Not enough data | 
| **Integrations** | 8.6 (14 reviews) | Not enough data | 
| **Virtual PBX** | 7.9 (13 reviews) | Not enough data | 
| **SIP trunking services** | 7.8 (13 reviews) | Not enough data | 

#### Basic Communication

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Phone Calls** | 9.3 (307 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.3 (154 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.9 (218 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.5 (140 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 9.1 (223 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.3 (258 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (9 reviews) | Not enough data | 

#### Access

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Software Pairing** | 8.8 (174 reviews) | Not enough data | 
| **Browser Extension** | 8.8 (184 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.9 (206 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Hold Music** | 8.6 (221 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.9 (236 reviews) | Not enough data | 
| **VOiP Number** | 9.3 (264 reviews) ✓ Verified | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.8/10 | 55 |
| **Zoom Workplace** | 8.7/10 | 2573 |

#### Agentic AI - UCaaS Platforms

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | 

#### Extensions

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | 8.6 (30 reviews) | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | 8.9 (32 reviews) ✓ Verified | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | 9.0 (23 reviews) ✓ Verified | 8.7 (1369 reviews) | 

#### Features

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | 9.2 (38 reviews) ✓ Verified | 8.8 (1381 reviews) ✓ Verified | 
| **Voicemail to SMS** | Feature Not Available | 8.7 (1334 reviews) | 
| **File Sharing** | 8.0 (29 reviews) ✓ Verified | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.0 (29 reviews) ✓ Verified | 9.2 (2023 reviews) ✓ Verified | 
| **Video Conferencing** | 8.6 (23 reviews) ✓ Verified | 9.3 (2107 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Vonage Business Communications (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 60.3% | 50.9% | 
| **Mid-Market** | 32.9% | 31.3% | 
| **Enterprise** | 6.8% | 17.7% | 

### By Industry

#### Vonage Business Communications

- **Staffing and Recruiting:** 11.7%
- **Information Technology and Services:** 7.6%
- **Insurance:** 7.0%
- **Financial Services:** 4.5%
- **Real Estate:** 4.2%
- **Computer Software:** 3.8%
- **Facilities Services:** 3.4%
- **Law Practice:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Transportation/Trucking/Railroad:** 2.8%
- **Other:** 48.6%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Vonage Business Communications

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3566 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18891 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19005 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5821 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17097 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1364 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1238 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)

---
## Top Discussions

### Vonage Business Communications

- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments
  > **Top comment:** "Vonage provide VOIP services."
- Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote
  > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS."
- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment
  > **Top comment:** "VOIP"
- Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote
  > **Top comment:** "hey"
- Title: [i would like to use as personal at home  contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information.  If you..."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 26 comments, 36 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/vonage-business-communications-vs-zoom-workplace)