Compare Vonage Business vs Zoom

See this
comparison of Vonage Business vs. Zoom
based on data from user reviews. Vonage Business rates 4.3/5 stars with 175 reviews. Zoom rates 4.5/5 stars with 10,653 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Basic
Free
 
Pro
$14.99
per host per month
 
Business
$19.99
per host per month
 
Enterprise
$19.99
per host per month
 
Free Trial Unavailable
Free Trial
Vonage Business
Free Trial Unavailable
Zoom
Basic
Free
Pro
$14.99per host per month
Business
$19.99per host per month
Enterprise
$19.99per host per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
9.2
Ease of Use
Ease of Use
8.9
9.0
Ease of Setup
Ease of Setup
8.5
8.9
Ease of Admin
Ease of Admin
8.7
8.9
Quality of Support
Quality of Support
8.7
8.7
Ease of Doing Business With
Ease of Doing Business With
9.0
9.1
Product Direction (% positive)
Product Direction (% positive)
8.1
8.5
Meets Requirements
Vonage Business
9.0
Zoom
9.2
Ease of Use
Vonage Business
8.9
Zoom
9.0
Ease of Setup
Vonage Business
8.5
Zoom
8.9
Ease of Admin
Vonage Business
8.7
Zoom
8.9
Quality of Support
Vonage Business
8.7
Zoom
8.7
Ease of Doing Business With
Vonage Business
9.0
Zoom
9.1
Product Direction (% positive)
Vonage Business
8.1
Zoom
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
73.1%
44.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
22.9%
33.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.0%
22.1%
Vonage Business
Small-Business
73.1%
Mid-Market
22.9%
Enterprise
4.0%
Zoom
Small-Business
44.2%
Mid-Market
33.7%
Enterprise
22.1%

Reviewers' Industry

 
Facilities Services
23.4%
Information Technology and Services
9.9%
 
Staffing and Recruiting
7.4%
Computer Software
9.1%
 
Insurance
6.3%
Education Management
6.8%
 
Computer Software
6.3%
Marketing and Advertising
5.4%
 
Financial Services
4.6%
Higher Education
4.5%
 
Other
52.0%
Other
64.3%
Vonage Business
Facilities Services
23.4%
Staffing and Recruiting
7.4%
Insurance
6.3%
Computer Software
6.3%
Financial Services
4.6%
Other
52.0%
Zoom
Information Technology and Services
9.9%
Computer Software
9.1%
Education Management
6.8%
Marketing and Advertising
5.4%
Higher Education
4.5%
Other
64.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User

I love the ability to screen calls from my cell phone and not have to use my office phone. I work remotely much of the time.

Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Most Helpful Critical Review
User

The click-to-dial function frequently stops working. It is very frustrating to have to refresh all of your pages to get it to work again. Also, since it is internet based so if you lose power or your internet goes down, you have no phones

Steve M.
User in Information Technology and Services

I got caught in an infinite loop. This platform would not able to let me upgrade and use it with linux. I downloaded what it asked me too, but it would never let me join a chat / video

 
Vonage Business
Most Helpful Favorable Review
User

I love the ability to screen calls from my cell phone and not have to use my office phone. I work remotely much of the time.

Most Helpful Critical Review
User

The click-to-dial function frequently stops working. It is very frustrating to have to refresh all of your pages to get it to work again. Also, since it is internet based so if you lose power or your internet goes down, you have no phones

Zoom
Most Helpful Favorable Review
Millie B.
User in Information Technology and Services

There's the odd time when business tools are so good you feel like you have to share them with others. Products that are not just ok, but seriously good and you can hand on heart say they improve your business and for me Zoom is top of the list. The...

Most Helpful Critical Review
Steve M.
User in Information Technology and Services

I got caught in an infinite loop. This platform would not able to let me upgrade and use it with linux. I downloaded what it asked me too, but it would never let me join a chat / video

Screenshots

 
1 of 3
2 of 3
3 of 3
1 of 3
2 of 3
3 of 3

Videos

 

Communicate better and work smarter with our unified communications platform, Vonage Business Cloud. See a snapshot of our most popular features, including Virtual Receptionist, Call Follow Me, Amazon Chime, Cloud Integrations and Call Analytics.

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Vonage Business

Communicate better and work smarter with our unified communications platform, Vonage Business Cloud. See a snapshot of our most popular features, including Virtual Receptionist, Call Follow Me, Amazon Chime, Cloud Integrations and Call Analytics.

Zoom

Zoom Product Overview Video -- Zoom is revolutionizing the ways teams collaborate. Whether you're connecting multiple conference rooms or adding remote attendees. Meeting face-to-face is as simple as a single touch.

Downloads

Ask Vonage Business a QuestionContact Vonage BusinessAsk Zoom a QuestionContact Zoom