# Vonage Business Communications vs Zoom Workplace Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoom Workplace excels in user experience, with many praising its seamless integration of features like chat, whiteboards, and AI tools, making team collaboration effortless. Users appreciate how easy it is to hold conversations and share screens, which enhances productivity during meetings.
- **Users say** that Vonage Business Communications offers a reliable and flexible platform for day-to-day business communication. Reviewers highlight the smooth transition between calls, messages, and video meetings, along with a user-friendly mobile app that keeps them connected on the go.
- **According to verified reviews** , Zoom Workplace stands out for its video conferencing capabilities, with users noting the high-quality video and audio experience. Features like camera effects and automatic note-taking during meetings are particularly well-received, adding value to the overall meeting experience.
- **Reviewers mention** that while Vonage Business Communications provides solid voice quality and an intuitive user interface, some users have encountered challenges with specific configurations. However, they appreciate the all-in-one communication features that cater to small businesses.
- **G2 reviewers highlight** that Zoom Workplace's ease of setup and administration is a significant advantage, with many users finding the onboarding process straightforward. This ease of use contributes to a smoother experience, especially for teams that need to get up and running quickly.
- **Users report** that both platforms offer quality support, but Zoom Workplace has a slight edge in responsiveness and resource availability. Reviewers feel confident in the support they receive, which is crucial for maintaining productivity in a fast-paced work environment.



| | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 504 | 56,500 | 
| **Largest Market Segment** | Small-Business (60.1% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Vonage Business Communications

Pros:
- Ease of Use (21 reviews)
- Reliability (10 reviews)

Cons:
- Texting Limitations (8 reviews)
- Call Drops (4 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Features (1221 reviews)

Cons:
- Limited Features (660 reviews)
- Zoom Issues (628 reviews)

---
## Ratings Comparison
| Rating | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
  | **Meets Requirements** | 9.0 (405 reviews) | 9.2 (42766 reviews) | 
  | **Ease of Use** | 9.0 (410 reviews) | 9.1 (42933 reviews) | 
  | **Ease of Setup** | 8.7 (231 reviews) | 9.1 (14030 reviews) | 
  | **Ease of Admin** | 8.8 (188 reviews) | 9.0 (12546 reviews) | 
  | **Quality of Support** | 8.7 (393 reviews) | 8.7 (31616 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (188 reviews) | 9.1 (11719 reviews) | 
  | **Product Direction (% positive)** | 8.4 (400 reviews) | 8.4 (40215 reviews) | 

---
## Pricing

### Vonage Business Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8215 |

#### Content Sharing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Video Streaming** | Not enough data | 9.0 (6587 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | 9.1 (6786 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | 8.8 (6026 reviews) ✓ Verified | 

#### Collaboration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Whiteboard** | Not enough data | 8.6 (5132 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | 8.7 (4986 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 9.3 (7129 reviews) ✓ Verified | 

#### Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Technical Support** | Not enough data | 8.5 (5077 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.0 (6335 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | 8.7 (4825 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (105 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 732 |

#### Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.6 (514 reviews) | 
| **Notifications** | Not enough data | 8.7 (530 reviews) | 
| **Search** | Not enough data | 8.5 (505 reviews) | 

#### Business Instant Messaging 

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.1 (525 reviews) | 
| **Video Conferencing** | Not enough data | 9.3 (545 reviews) | 

#### Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.9 (511 reviews) | 
| **Web Application** | Not enough data | 8.9 (513 reviews) | 
| **Integrations** | Not enough data | 8.5 (508 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.5 (177 reviews) | 

#### AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.4 (173 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.2 (172 reviews) | 
| **Content Generation** | Not enough data | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (78 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 116 |

#### Grammar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Grammar Check** | Not enough data | 8.9 (74 reviews) | 
| **Tone Check** | Not enough data | 8.7 (74 reviews) | 
| **Sentence Formatting** | Not enough data | 9.0 (75 reviews) | 

#### Formatting

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Plagiarism Check** | Not enough data | 8.6 (71 reviews) | 
| **Style Editor** | Not enough data | 8.4 (69 reviews) | 
| **Citation Finder** | Not enough data | 8.5 (71 reviews) | 

#### Content 

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Idea Recommendation** | Not enough data | 8.6 (70 reviews) | 
| **Content Generation** | Not enough data | 8.5 (70 reviews) | 
| **Form Generation** | Not enough data | 8.6 (69 reviews) | 

#### Product Type

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Standalone Application** | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | 8.8 (68 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (71 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 395 |

#### Design Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Drawing** | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | 8.5 (287 reviews) | 
| **Mind Mapping** | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | 8.6 (286 reviews) | 

#### Communication Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Voting** | Not enough data | 8.7 (289 reviews) | 
| **Commenting** | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **CMS Integrations** | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | 8.8 (288 reviews) | 

#### Software Offering

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **In-Browser** | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24028 |

#### Presenter Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Live Preview** | Not enough data | 9.0 (16928 reviews) | 
| **Notifications Blocker** | Not enough data | 8.6 (12630 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | 8.7 (13567 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.9 (17373 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Group Live Chat** | Not enough data | 9.1 (19402 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 9.2 (19559 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 9.3 (21559 reviews) ✓ Verified | 

#### Application Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (16003 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.1 (19247 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.8 (16114 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.5 (236 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 584 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Capture** | Not enough data | 9.1 (415 reviews) | 
| **Video Capture** | Not enough data | 9.1 (412 reviews) | 
| **Image Editor** | Not enough data | 7.8 (378 reviews) | 

#### Platform Content

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Scrolling Capture** | Not enough data | 8.1 (374 reviews) | 
| **Text Extraction** | Not enough data | 7.8 (372 reviews) | 
| **Screen Record** | Not enough data | 9.0 (401 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (400 reviews) | 
| **Platform Search** | Not enough data | 8.1 (374 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (132 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 174 |

#### Inbox Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Unified Inbox** | Not enough data | 8.1 (99 reviews) | 
| **Filters** | Not enough data | 8.2 (101 reviews) | 
| **Reminders** | Not enough data | 8.7 (102 reviews) | 
| **Notifications** | Not enough data | 8.8 (102 reviews) | 

#### Coordination Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 8.9 (110 reviews) | 
| **Contacts** | Not enough data | 8.8 (103 reviews) | 
| **Task Management** | Not enough data | 8.5 (102 reviews) | 

#### Software Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Desktop Application** | Not enough data | 9.1 (102 reviews) | 
| **Mobile Application** | Not enough data | 9.0 (101 reviews) | 

#### Email Client - Agentic AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (49 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (50 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Automation** | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Notifications** | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Decision Making** | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 46 |

#### Platform Basics

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Hardware** | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Grouping** | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.5 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.9/10 | 35734 |

#### Collaboration Tools

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.2 (30813 reviews) ✓ Verified | 
| **Presentations** | Not enough data | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 9.1 (14854 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 9.1 (14823 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Scheduling** | Not enough data | 8.9 (28210 reviews) ✓ Verified | 
| **Recording** | Not enough data | 9.0 (27244 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.9 (27471 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 9.0 (15240 reviews) ✓ Verified | 

#### Software Type

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Mobile** | Not enough data | 8.9 (26549 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.8 (13947 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.2 (15896 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (437 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (439 reviews) | 
| **Decision Making** | Not enough data | 7.8 (413 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.3 (391 reviews) | 
| **Customizable Viewing** | Not enough data | 8.5 (396 reviews) | 

#### Shared Calendar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.5 (384 reviews) | 
| **Multiple Calendar Management** | Not enough data | 8.3 (385 reviews) | 

#### Accessibility

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.2 (379 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.0 (376 reviews) | 

#### Integration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.3 (373 reviews) | 
| **Import Events** | Not enough data | 8.2 (379 reviews) | 
| **Software Integrations** | Not enough data | 8.5 (378 reviews) | 

#### Notifications

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.3 (378 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.9 (374 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.4 (297 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.5 (302 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.5 (306 reviews) | 

#### Agentic AI - Calendar

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (116 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 78 |

#### Design

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Graphics** | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | 9.3 (44 reviews) | 
| **Themes** | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Export** | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Revision History** | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | 9.0 (43 reviews) | 
| **Document Editor** | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Calendar** | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 883 |

#### Integrations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 7.7 (642 reviews) | 
| **Email Integration** | Not enough data | 8.6 (670 reviews) | 
| **Zoom Integration** | Not enough data | 8.9 (671 reviews) | 
| **Google Meet Integration** | Not enough data | 7.7 (636 reviews) | 
| **Salesforce Integration** | Not enough data | 7.6 (629 reviews) | 

#### Branding & Customizatio

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (641 reviews) | 
| **Personalized Links** | Not enough data | 8.5 (656 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.1 (628 reviews) | 

#### Automatic Rules & Configurations

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (638 reviews) | 
| **Automatic Updates** | Not enough data | 8.5 (654 reviews) | 
| **Buffer Times** | Not enough data | 8.4 (652 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (164 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (166 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 41 |

#### Seating Options

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Amenities** | Not enough data | 8.3 (18 reviews) | 
| **Automatic Grouping** | Not enough data | 8.1 (18 reviews) | 
| **Predefined Neighborhoods** | Not enough data | 8.5 (18 reviews) | 
| **Recurring Reservations** | Not enough data | 9.0 (18 reviews) | 

#### Tech Stack

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Moble App Offering** | Not enough data | 8.4 (20 reviews) | 
| **Employee Communications Integrations** | Not enough data | 8.9 (19 reviews) | 
| **Calendar Integrations** | Not enough data | 9.3 (22 reviews) | 
| **SSO Compatible** | Not enough data | 8.5 (18 reviews) | 

#### Generative AI

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.5 (18 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (18 reviews) | 
| **AI Text-to-3D** | Not enough data | 7.0 (18 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.4 (18 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 245 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Agenda Management** | Not enough data | 8.5 (120 reviews) | 
| **Virtual Meeting Hosting** | Not enough data | 8.8 (130 reviews) | 
| **Automated Scheduling** | Not enough data | 8.6 (125 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.0 (154 reviews) | 
| **Voice Recognition** | Not enough data | 8.7 (124 reviews) | 
| **Action Item Tracking** | Not enough data | 8.8 (129 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.3 (120 reviews) | 
| **Personalization** | Not enough data | 8.5 (122 reviews) | 
| **Smart Summaries** | Not enough data | 9.1 (139 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Language Translation** | Not enough data | 8.4 (122 reviews) | 
| **Real-Time Transcription** | Not enough data | 8.6 (128 reviews) | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.3 (115 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (75 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (77 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (78 reviews) | 
| **Decision Making** | Not enough data | 8.1 (80 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | 10.0 (6 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.7/10 | 12 |
| **Zoom Workplace** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Call Management** | 9.3 (10 reviews) | Not enough data | 
| **Communication Management** | 8.8 (10 reviews) | Not enough data | 
| **Scalability** | 8.3 (10 reviews) | Not enough data | 
| **Integrations** | 7.8 (9 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.0 (10 reviews) | Not enough data | 
| **Accessibility** | 9.3 (10 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Security and Compliance** | 8.7 (9 reviews) | Not enough data | 
| **Analytics and Reporting** | 8.3 (9 reviews) | Not enough data | 
| **Support and Reliability** | 8.7 (10 reviews) | Not enough data | 
| **Automated attendant** | 8.9 (9 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.6/10 | 337 |
| **Zoom Workplace** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.8 (13 reviews) | Not enough data | 
| **Call Management** | 8.5 (17 reviews) | Not enough data | 
| **Network monitoring** | 9.0 (13 reviews) | Not enough data | 
| **Integrations** | 8.7 (15 reviews) | Not enough data | 
| **Virtual PBX** | 7.9 (13 reviews) | Not enough data | 
| **SIP trunking services** | 7.8 (13 reviews) | Not enough data | 

#### Basic Communication

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Phone Calls** | 9.3 (309 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.3 (155 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.9 (219 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.5 (140 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 9.1 (223 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.3 (258 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (9 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (9 reviews) | Not enough data | 

#### Access

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Software Pairing** | 8.8 (174 reviews) | Not enough data | 
| **Browser Extension** | 8.8 (184 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.9 (206 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Hold Music** | 8.6 (221 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 8.9 (236 reviews) | Not enough data | 
| **VOiP Number** | 9.3 (264 reviews) ✓ Verified | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | 8.8/10 | 55 |
| **Zoom Workplace** | 8.7/10 | 2577 |

#### Agentic AI - UCaaS Platforms

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.8 (10 reviews) | 

#### Extensions

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Tenancy Flexibility** | 8.6 (30 reviews) | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | 8.9 (32 reviews) ✓ Verified | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | 9.0 (23 reviews) ✓ Verified | 8.7 (1369 reviews) | 

#### Features

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Voicemail to Email** | 9.2 (38 reviews) ✓ Verified | 8.8 (1382 reviews) ✓ Verified | 
| **Voicemail to SMS** | Feature Not Available | 8.7 (1334 reviews) | 
| **File Sharing** | 8.0 (29 reviews) ✓ Verified | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.0 (29 reviews) ✓ Verified | 9.2 (2024 reviews) ✓ Verified | 
| **Video Conferencing** | 8.6 (23 reviews) ✓ Verified | 9.3 (2109 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Vonage Business Communications** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Vonage Business Communications (2):** [VoIP Providers](https://www.g2.com/categories/voip-providers), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Vonage Business Communications | Zoom Workplace | 
|---|---|---|
| **Small-Business** | 60.1% | 50.9% | 
| **Mid-Market** | 33.1% | 31.3% | 
| **Enterprise** | 6.8% | 17.7% | 

### By Industry

#### Vonage Business Communications

- **Staffing and Recruiting:** 11.8%
- **Information Technology and Services:** 7.6%
- **Insurance:** 7.0%
- **Financial Services:** 4.4%
- **Real Estate:** 4.2%
- **Computer Software:** 3.8%
- **Facilities Services:** 3.4%
- **Law Practice:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Transportation/Trucking/Railroad:** 2.7%
- **Other:** 48.6%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

### Alternatives to Vonage Business Communications

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1623 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)

### Alternatives to Zoom Workplace

- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18913 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48114 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19183 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5838 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39181 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17116 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1246 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)

---
## Top Discussions

### Vonage Business Communications

- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments
  > **Top comment:** "Vonage provide VOIP services."
- Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote
  > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS."
- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment
  > **Top comment:** "VOIP"
- Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote
  > **Top comment:** "hey"
- Title: [i would like to use as personal at home  contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information.  If you..."

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 30 comments, 12 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 29 comments, 39 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/vonage-business-communications-vs-zoom-workplace)