# VoIP.ms vs Zadarma Cloud PBX Comparison

| | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 106 | 30 | 
| **Largest Market Segment** | Small-Business (89.9% of reviews) | Small-Business (83.3% of reviews) | 
| **Entry Level Price** | $0.01 | $79.00 Per Month | 

---
## Top Pros & Cons

### VoIP.ms

Pros:
- Affordable (1 reviews)
- Options Variety (1 reviews)

Cons:
- Account Management (1 reviews)
- Phone Number Issues (1 reviews)

### Zadarma Cloud PBX

Pros:
- Business Tools (4 reviews)
- Easy Integration (3 reviews)

Cons:
- Call Issues (2 reviews)
- Platform Limitations (2 reviews)

---
## Ratings Comparison
| Rating | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
  | **Meets Requirements** | 9.1 (64 reviews) | 7.6 (26 reviews) | 
  | **Ease of Use** | 9.1 (64 reviews) | 8.8 (26 reviews) | 
  | **Ease of Setup** | 8.8 (49 reviews) | 8.3 (24 reviews) | 
  | **Ease of Admin** | 9.3 (47 reviews) | Not enough data | 
  | **Quality of Support** | 9.1 (62 reviews) | 7.4 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (48 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.1 (53 reviews) | 8.7 (26 reviews) | 

---
## Pricing

### VoIP.ms

#### Entry-Level Pricing

Plan: Local Pay Per Minute - CAN & US48

Price: $0.01

Description: Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.

Key Features:
- • Local phone numbers (DIDs) starting at $1.10/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada

[Browse all 3 editions](https://www.g2.com/products/voip-ms/pricing)

#### Free Trial

No

### Zadarma Cloud PBX

#### Entry-Level Pricing

Plan: Corporation - US/Canada

Price: $79.00 Per Month

Description: Per 20 users.

Key Features:
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage

[Browse all 4 editions](https://www.g2.com/products/zadarma-cloud-pbx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **VoIP.ms** | N/A | N/A |
| **Zadarma Cloud PBX** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **VoIP.ms** | 8.9/10 | 61 |
| **Zadarma Cloud PBX** | 7.0/10 | 26 |

#### Platform Basics - VoIP Providers

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 10.0 (14 reviews) | 
| **Call Management** | Not enough data | 9.8 (18 reviews) | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Phone Calls** | 9.6 (49 reviews) | 8.0 (11 reviews) | 
| **Video Calls** | Feature Not Available | 4.3 (5 reviews) | 
| **Instant Messaging** | 7.9 (24 reviews) | 6.4 (6 reviews) | 
| **Screen Sharing** | Feature Not Available | 5.0 (5 reviews) | 
| **Conference Calls** | 8.9 (31 reviews) | 5.6 (6 reviews) | 
| **Desk-to-Desk Calls** | 8.9 (30 reviews) | 6.2 (7 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Software Pairing** | 8.8 (21 reviews) | 6.1 (6 reviews) | 
| **Browser Extension** | Feature Not Available | 6.4 (6 reviews) | 
| **Individual Download** | Feature Not Available | 6.0 (5 reviews) | 

#### Advanced Features

| Feature | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Hold Music** | 8.6 (29 reviews) | 7.4 (9 reviews) | 
| **Automated Attendants** | 8.9 (28 reviews) | 8.3 (13 reviews) | 
| **VOiP Number** | 9.4 (44 reviews) | 8.5 (10 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Zadarma Cloud PBX (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | VoIP.ms | Zadarma Cloud PBX | 
|---|---|---|
| **Small-Business** | 89.9% | 83.3% | 
| **Mid-Market** | 9.0% | 16.7% | 
| **Enterprise** | 1.1% | 0% | 

### By Industry

#### VoIP.ms

- **Information Technology and Services:** 14.6%
- **Computer Software:** 10.1%
- **Computer & Network Security:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Legal Services:** 4.5%
- **Retail:** 4.5%
- **Financial Services:** 4.5%
- **Internet:** 3.4%
- **Real Estate:** 3.4%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 41.6%

#### Zadarma Cloud PBX

- **Information Technology and Services:** 20.0%
- **Computer Software:** 10.0%
- **Marketing and Advertising:** 10.0%
- **Retail:** 6.7%
- **Management Consulting:** 6.7%
- **Leisure, Travel & Tourism:** 6.7%
- **Construction:** 6.7%
- **Music:** 3.3%
- **Venture Capital & Private Equity:** 3.3%
- **Writing and Editing:** 3.3%
- **Other:** 23.3%

---
## Alternatives

### Alternatives to VoIP.ms

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4169 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3568 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1550 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (927 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (522 reviews)

### Alternatives to Zadarma Cloud PBX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4169 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1593 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (491 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)

---
## Top Discussions

### VoIP.ms

- Title: [What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS](https://www.g2.com/discussions/50784-what-is-the-most-reliable-home-analog-telephone-adapter-voip-1-fxs) — 2 comments, 1 upvote
  > **Top comment:** "I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ..."
- Title: [SMS & MMS](https://www.g2.com/discussions/sms-mms) — 1 comment, 1 upvote
  > **Top comment:** "I'm fortunate to have come across the top telephone providers when visiting https://freezvon.com/virtual-number/united-kingdom and with united kingdom..."
- Title: [How can I advertise and promote VOIP.ms?](https://www.g2.com/discussions/50790-how-can-i-advertise-and-promote-voip-ms) — 1 comment, 2 upvotes
  > **Top comment:** "In matters of analysis, it is true and effective in development, improving."
- Title: [What sip phone do you enjoy?](https://www.g2.com/discussions/50780-what-sip-phone-do-you-enjoy) — 1 comment, 1 upvote
  > **Top comment:** "My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls..."

### Zadarma Cloud PBX

- Title: [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) — 1 comment *(includes official response)*
  > **Top comment:** "Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of..."
- Title: [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) — 1 comment *(includes official response)*
  > **Top comment:** "I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers: 
1. Call recording and call transfer with call performance statistics. 2...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/voip-ms-vs-zadarma-cloud-pbx)