# VoIP.ms vs Vonage Business Communications Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vonage Business Communications excels in user experience, particularly with its **easy setup** for calling and messaging. Users appreciate the platform's integration capabilities with other tools, making it a convenient choice for small businesses.
- **Users say** that VoIP.ms stands out for its **flexibility** and cost-effectiveness, with many highlighting its ability to meet complex business requirements at a fraction of the cost of competitors. This pay-as-you-go model is particularly appealing for businesses looking to manage expenses effectively.
- **Reviewers mention** that Vonage Business Communications offers high-quality call features, with users noting the **instant delivery of text messages** and timely updates on missed calls. However, some users expressed a desire for improved texting features, indicating a potential area for enhancement.
- **According to verified reviews** , VoIP.ms provides excellent **transparency in pricing** and service, with geolocated servers that support multiple office locations. This transparency helps businesses understand their costs better, which is a significant advantage for those with varying usage patterns.
- **G2 reviewers highlight** that Vonage Business Communications has a strong focus on **call quality** , with many users praising the clarity and reliability of their calls. This aspect is crucial for businesses that rely heavily on voice communication for customer interactions.
- **Users report** that while VoIP.ms has a solid reputation for **customer support** , with many praising its responsiveness, Vonage Business Communications also receives positive feedback for its support, though it may not match the high ratings of VoIP.ms in this area.



| | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 106 | 504 | 
| **Largest Market Segment** | Small-Business (89.9% of reviews) | Small-Business (60.1% of reviews) | 
| **Entry Level Price** | $0.01 | No pricing available | 

---
## Top Pros & Cons

### VoIP.ms

Pros:
- Affordable (1 reviews)
- Options Variety (1 reviews)

Cons:
- Account Management (1 reviews)
- Phone Number Issues (1 reviews)

### Vonage Business Communications

Pros:
- Ease of Use (21 reviews)
- Reliability (10 reviews)

Cons:
- Texting Limitations (8 reviews)
- Call Drops (4 reviews)

---
## Ratings Comparison
| Rating | VoIP.ms | Vonage Business Communications | 
|---|---|---|
  | **Meets Requirements** | 9.1 (64 reviews) | 9.0 (405 reviews) | 
  | **Ease of Use** | 9.1 (64 reviews) | 9.0 (410 reviews) | 
  | **Ease of Setup** | 8.8 (49 reviews) | 8.7 (231 reviews) | 
  | **Ease of Admin** | 9.3 (47 reviews) | 8.8 (188 reviews) | 
  | **Quality of Support** | 9.1 (62 reviews) | 8.7 (393 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (48 reviews) | 8.9 (188 reviews) | 
  | **Product Direction (% positive)** | 9.1 (53 reviews) | 8.4 (400 reviews) | 

---
## Pricing

### VoIP.ms

#### Entry-Level Pricing

Plan: Local Pay Per Minute - CAN & US48

Price: $0.01

Description: Get instant access to 50+ robust features including Call Encryption, Call Recording, Ring Groups, Digital Receptionist (IVR) and much more at a fraction of the cost.

Key Features:
- • Local phone numbers (DIDs) starting at $1.10/unt
- • Outgoing Calls starting at $0.01/min in US48 and $0.005/min in Canada

[Browse all 3 editions](https://www.g2.com/products/voip-ms/pricing)

#### Free Trial

No

### Vonage Business Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **VoIP.ms** | N/A | N/A |
| **Vonage Business Communications** | 8.7/10 | 12 |

#### Basic Communication - Cloud PBX

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Call Management** | Not enough data | 9.3 (10 reviews) | 
| **Communication Management** | Not enough data | 8.8 (10 reviews) | 
| **Scalability** | Not enough data | 8.3 (10 reviews) | 
| **Integrations** | Not enough data | 7.8 (9 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.0 (10 reviews) | 
| **Accessibility** | Not enough data | 9.3 (10 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (9 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.3 (9 reviews) | 
| **Support and Reliability** | Not enough data | 8.7 (10 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (9 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **VoIP.ms** | 8.9/10 | 61 |
| **Vonage Business Communications** | 8.6/10 | 337 |

#### Platform Basics - VoIP Providers

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.8 (13 reviews) | 
| **Call Management** | Not enough data | 8.5 (17 reviews) | 
| **Network monitoring** | Not enough data | 9.0 (13 reviews) | 
| **Integrations** | Not enough data | 8.7 (15 reviews) | 
| **Virtual PBX** | Not enough data | 7.9 (13 reviews) | 
| **SIP trunking services** | Not enough data | 7.8 (13 reviews) | 

#### Basic Communication

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Phone Calls** | 9.6 (49 reviews) | 9.3 (309 reviews) ✓ Verified | 
| **Video Calls** | Feature Not Available | 8.3 (155 reviews) ✓ Verified | 
| **Instant Messaging** | 7.9 (24 reviews) | 8.9 (219 reviews) ✓ Verified | 
| **Screen Sharing** | Feature Not Available | 8.5 (140 reviews) ✓ Verified | 
| **Conference Calls** | 8.9 (31 reviews) | 9.1 (223 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.9 (30 reviews) | 9.3 (258 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (9 reviews) | 

#### Access

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Software Pairing** | 8.8 (21 reviews) | 8.8 (174 reviews) | 
| **Browser Extension** | Feature Not Available | 8.8 (184 reviews) ✓ Verified | 
| **Individual Download** | Feature Not Available | 8.9 (206 reviews) ✓ Verified | 

#### Advanced Features

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Hold Music** | 8.6 (29 reviews) | 8.6 (221 reviews) ✓ Verified | 
| **Automated Attendants** | 8.9 (28 reviews) | 8.9 (236 reviews) | 
| **VOiP Number** | 9.4 (44 reviews) | 9.3 (264 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **VoIP.ms** | N/A | N/A |
| **Vonage Business Communications** | 8.8/10 | 55 |

#### Agentic AI - UCaaS Platforms

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.6 (30 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (32 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 9.0 (23 reviews) ✓ Verified | 

#### Features

| Feature | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.2 (38 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.0 (29 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.0 (29 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (23 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Vonage Business Communications (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | VoIP.ms | Vonage Business Communications | 
|---|---|---|
| **Small-Business** | 89.9% | 60.1% | 
| **Mid-Market** | 9.0% | 33.1% | 
| **Enterprise** | 1.1% | 6.8% | 

### By Industry

#### VoIP.ms

- **Information Technology and Services:** 14.6%
- **Computer Software:** 10.1%
- **Computer & Network Security:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Legal Services:** 4.5%
- **Retail:** 4.5%
- **Financial Services:** 4.5%
- **Internet:** 3.4%
- **Real Estate:** 3.4%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 41.6%

#### Vonage Business Communications

- **Staffing and Recruiting:** 11.8%
- **Information Technology and Services:** 7.6%
- **Insurance:** 7.0%
- **Financial Services:** 4.4%
- **Real Estate:** 4.2%
- **Computer Software:** 3.8%
- **Facilities Services:** 3.4%
- **Law Practice:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Transportation/Trucking/Railroad:** 2.7%
- **Other:** 48.6%

---
## Alternatives

### Alternatives to VoIP.ms

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (528 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)

### Alternatives to Vonage Business Communications

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (932 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56500 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1623 reviews)

---
## Top Discussions

### VoIP.ms

- Title: [What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS](https://www.g2.com/discussions/50784-what-is-the-most-reliable-home-analog-telephone-adapter-voip-1-fxs) — 2 comments, 1 upvote
  > **Top comment:** "I found the lack of product selection and availability, 20-year-old designs, and generally poor line output quality are major issues with VOIP ATA devices. ..."
- Title: [SMS & MMS](https://www.g2.com/discussions/sms-mms) — 1 comment, 1 upvote
  > **Top comment:** "I'm fortunate to have come across the top telephone providers when visiting https://freezvon.com/virtual-number/united-kingdom and with united kingdom..."
- Title: [How can I advertise and promote VOIP.ms?](https://www.g2.com/discussions/50790-how-can-i-advertise-and-promote-voip-ms) — 1 comment, 2 upvotes
  > **Top comment:** "In matters of analysis, it is true and effective in development, improving."
- Title: [What sip phone do you enjoy?](https://www.g2.com/discussions/50780-what-sip-phone-do-you-enjoy) — 1 comment, 1 upvote
  > **Top comment:** "My most recent acquisition was the Yealink T-21. Very nice phone for very good price. Upgrade to the most recent software to avoid unwanted probing calls..."

### Vonage Business Communications

- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments
  > **Top comment:** "Vonage provide VOIP services."
- Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote
  > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS."
- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment
  > **Top comment:** "VOIP"
- Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote
  > **Top comment:** "hey"
- Title: [i would like to use as personal at home  contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information.  If you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/voip-ms-vs-vonage-business-communications)