Link copied to clipboard # RealVNC vs Zoho Assist Comparison - What are their main differences? Share [ Export ](/compare/realvnc/zoho-assist/export.csv) RealVNCZoho Assist[+ Add Product](#) Pricing **RealVNC** Free Trial **$8.25** 1 Concurrent Session Per Month · Essentials **Starting at $16.50** 1 Concurrent Session Per Month · Plus **Starting at $29.75** 1 Concurrent Session Per Month · Premium **Contact Us** · Enterprise Show more **Zoho Assist** Free Trial **$0** 1 Remote Support Technician and 5 Unattended Computers · Free Edition (free plan, free forever) **$10** 1 Technician per month (billed annually) $10 month on month · Standard Edition-Remote Support **$15** 1 Technician per month (billed annually) $15 month on month · Professional Edition-Remote Support **$24** 1 Technician per month (billed annually) $25 month on month · Enterprise Edition-Remote Support **$10** 25 computers per month(billed annually) $10 month on month · Standard Edition-Unattended Access **$15.00** 25 computers (Billed Annually) Per Month · Professional Edition- Unattended Access Show more **Pricing Insights** from reviews Perceived Cost **RealVNC** $$$$$ **Zoho Assist** $$$$$ Average Discount **RealVNC** 9%1% more **Zoho Assist** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **RealVNC** 6 months Based on 100 responses **Zoho Assist** 6 months Based on 100 responses Return on Investment **RealVNC** 6 months Based on 100 responses **Zoho Assist** 6 months Based on 100 responses ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC") ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **RealVNC** Ease of Use (5) Cross-platform Compatibility (3) Poor Customer Support (2) Admin Access Issues (1) **Zoho Assist** Ease of Use (143) Remote Access (98) Remote Access Issues (32) Feature Limitations (21) Integrations **RealVNC** Not enough data **Zoho Assist** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/zoho-assist/integrations) Screenshots **RealVNC** ![RealVNC screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1840215/Homepage---recent-devices%282%29.png) **Zoho Assist** ![Zoho Assist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1716999/Artboard-1-_2_.png) **Ratings** from reviews Meets Requirements **RealVNC** **9.3** /10 Based on 372 responses **Zoho Assist** **9.3** /10 Based on 631 responses Ease of Use **RealVNC** **9.3** /10 Based on 376 responses **Zoho Assist** **9.3** /10 Based on 647 responses Ease of Setup **RealVNC** **9.0** /10 Based on 247 responses **Zoho Assist** **9.3** /10 Based on 563 responses Ease of Admin **RealVNC** **9.2** /10 Based on 241 responses **Zoho Assist** **9.3** /10 Based on 456 responses Quality of Support **RealVNC** **9.1** /10 Based on 283 responses **Zoho Assist** **9.0** /10 Based on 529 responses Has the product been a good partner in doing business? **RealVNC** **9.3** /10 Based on 233 responses **Zoho Assist** **9.2** /10 Based on 438 responses Product Direction (% positive) **RealVNC** **8.7** /10 Based on 371 responses **Zoho Assist** **9.4** /10 Based on 606 responses **Features** ratings from reviews Remote Support **8.3** /10 Based on 18 responses **8.6** /10 Based on 326 responses Remote Desktop **8.8** /10 Based on 218 responses **8.5** /10 Based on 273 responses Screen Sharing Not enough data **7.7** /10 Based on 55 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Co-Browsing Not enough data **8.8** /10 Based on 9 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 55.3% Mid-Market(51-1000 emp.) 31.6% Enterprise(\> 1000 emp.) 13.2% Small-Business(50 or fewer emp.) 55.3% Mid-Market(51-1000 emp.) 31.6% Enterprise(\> 1000 emp.) 13.2% Small-Business(50 or fewer emp.) 71.2% Mid-Market(51-1000 emp.) 23.4% Enterprise(\> 1000 emp.) 5.4% Small-Business(50 or fewer emp.) 71.2% Mid-Market(51-1000 emp.) 23.4% Enterprise(\> 1000 emp.) 5.4% **Reviewers' Industry** [![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")](https://www.g2.com/products/realvnc/reviews) RealVNC Information Technology and Services 12.2% Computer Software 6.2% Hospital & Health Care 3.4% Accounting 3.1% Marketing and Advertising 2.6% Other 72.4% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Information Technology and Services 26.1% Computer & Network Security 7.5% Computer Software 5.8% Consulting 2.6% Retail 2.6% Other 55.5% Alternatives **RealVNC Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") [ RemotePC ](/products/remotepc/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) **Zoho Assist Alternatives** ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") [ Splashtop Remote Access ](/products/splashtop-remote-access/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ## RealVNC vs Zoho Assist FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between RealVNC vs Zoho Assist? RealVNC and Zoho Assist are both highly rated Remote Desktop solutions, but RealVNC is most frequently praised for its ease of use and reliability, while Zoho Assist stands out for its value and strong unattended access capabilities. | | [RealVNC](https://www.g2.com/products/realvnc/reviews) | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.7/5 (439 reviews) | 4.7/5 (719 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.0 | 9.3 | | Quality of Support score | 9.1 | 9.0 | | Top Reviewer-Cited Strength | Ease of Use (3 all-time mentions) | Unattended Access (recent reviews) | ### How do the pricing models of RealVNC and Zoho Assist compare? Zoho Assist is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **RealVNC:** Reviewers note that RealVNC is economical compared to some competitors, but recent changes to its free plan and perceived higher cost for larger organizations are cited as trade-offs. - **Zoho Assist:** Reviewers consistently highlight Zoho Assist as affordable, offering strong value, and frequently mention its cost-effectiveness compared to TeamViewer and AnyDesk. - **Switching-reason:** Recent reviewers mention switching from TeamViewer and AnyDesk to Zoho Assist due to better value and lower pricing. ### What are the best alternatives to RealVNC and Zoho Assist? The top 3 alternatives to RealVNC and Zoho Assist are TeamViewer, AnyDesk, and Splashtop Remote Access. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [RealVNC](https://www.g2.com/products/realvnc/reviews) | 4.7/5 (439 reviews) | Small-Business | Economical compared to some competitors | Ease of Use (3 all-time mentions) | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Affordable, strong value | Unattended Access (recent reviews) | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Widely used for remote support | | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | Fast connection and performance | | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | 4.8/5 (518 reviews) | Small-Business | — | High reliability and ease of use | ### Which Remote Desktop features should I prioritize when comparing RealVNC and Zoho Assist? Buyers comparing RealVNC and Zoho Assist should prioritize Unattended Access, Ease of Setup, Quality of Support, Integrations, and Security. - **Unattended Access:** Unattended Access is the most frequently mentioned feature in recent reviews for both products, with Zoho Assist receiving strong praise for its implementation. - **Ease of Setup:** RealVNC scores 9.0 and Zoho Assist scores 9.3, indicating both are easy to set up, with Zoho Assist having a slight edge. - **Quality of Support:** RealVNC scores 9.1 and Zoho Assist scores 9.0, showing near-parity in support satisfaction. - **Integrations:** Zoho Assist is frequently mentioned for its integration with Zoho CRM (4 all-time mentions), while RealVNC has no recent integration mentions. - **Security:** RealVNC is cited for strong security defaults, including end-to-end encryption and multi-factor authentication, in recent reviews. ### What are the pros and cons of RealVNC vs Zoho Assist? RealVNC's headline strength is ease of use and reliability, while Zoho Assist's is its value and robust unattended access. - **RealVNC strengths:** Ease of use (3 all-time mentions), reliability (3), cross-platform compatibility (2), easy setup (2), file transfer (2), security (1), and automation (1). - **RealVNC trade-offs:** Admin access issues (1), billing issues (1), connection issues (1), inadequate reporting (1), limited free plan (1), limited options (1), and poor customer support (1). - **Zoho Assist strengths:** Unattended access is frequently praised in recent reviews, along with value, ease of setup, and multi-platform support. - **Zoho Assist trade-offs:** Time delays are noted in 7 all-time mentions, and some reviewers mention occasional lag or interface complexity. ### Is RealVNC or Zoho Assist better for small businesses? Zoho Assist is the better fit for small businesses, with strong reviewer sentiment on value and ease of use in the small-business segment. - **RealVNC:** Largest segment is Small-Business; reviewers highlight ease of use and reliability for small teams, but note recent changes to the free plan and support as trade-offs. - **Zoho Assist:** Largest segment is Small-Business; reviewers consistently praise its affordability, ease of setup, and robust unattended access for small business needs. ### Which Remote Desktop platform has better integrations? Zoho Assist is favored for integrations, particularly with Zoho CRM, while RealVNC has no recent integration mentions. - **RealVNC:** No recent reviewer-cited integrations. - **Zoho Assist:** Integrates with Zoho CRM (4 all-time mentions), and reviewers mention integration with other Zoho products such as Zoho Books and Zoho Desk in recent reviews. ### How do RealVNC and Zoho Assist compare on customer support? RealVNC and Zoho Assist are at near-parity on Quality of Support, with scores of 9.1 and 9.0 respectively, which is below the materiality threshold for a meaningful difference. - **RealVNC:** Reviewers describe support as generally responsive and helpful, though a minority cite slow or poor support experiences. - **Zoho Assist:** Reviewers frequently mention proactive and helpful support, with several noting positive experiences with chat and follow-up from the support team. ### Which is easier to implement, RealVNC or Zoho Assist? Zoho Assist has a slight edge in Ease of Setup, scoring 9.3 versus RealVNC's 9.0, which is below the materiality threshold for a significant difference. - **RealVNC:** Reviewers consistently describe setup as easy and straightforward, with minimal configuration required for most environments. - **Zoho Assist:** Reviewers highlight simple installation, fast deployment, and ease of onboarding for both technicians and end users. ### Which product has better Unattended Access? Zoho Assist is more frequently praised for its Unattended Access feature, with strong recent reviewer sentiment and multiple mentions of its effectiveness and convenience. - **RealVNC:** Unattended Access is supported and positively mentioned in recent reviews, with reviewers citing its reliability and ease of use. - **Zoho Assist:** Unattended Access is a standout feature in recent reviews, with reviewers highlighting its speed, convenience, and value for remote support scenarios.