Introducing G2.ai, the future of software buying.Try now
Compare VKS and livepro Knowledge Management 
At a Glance
Market Segments
Mid-Market (62.5% of reviews)
Mid-Market (58.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 50 Seats Per Month
VKS
Star Rating
(19)4.7 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VKSlivepro Knowledge Management
Star Rating
(89)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementVKS vs livepro Knowledge Management
When assessing the two solutions, reviewers found livepro Knowledge Management easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with VKS.
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than VKS.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of VKS over livepro Knowledge Management.
Pricing
Entry-Level Pricing
VKS
No pricing availablelivepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
VKS
Free Trial is available
livepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
9.2
15
9.6
63
Ease of Use
9.3
14
9.7
64
Ease of Setup
8.6
12
9.2
51
Ease of Admin
9.3
14
9.1
49
Quality of Support
8.9
15
9.8
61
Has the product been a good partner in doing business?
9.4
13
10.0
47
Product Direction (% positive)
10.0
15
9.8
59
Features by Category
Administration
Not enough data
9.4
19
Not enough data
8.9
17
Not enough data
9.3
17
Knowledge Management
Not enough data
9.7
18
Not enough data
9.7
13
Not enough data
9.2
13
Compliance
Not enough data
9.8
17
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.5
16
Customer Support
Not enough data
9.4
13
Not enough data
8.3
12
Not enough data
9.5
14
Data Security
Not enough data
9.7
12
Not enough data
9.6
12
Not enough data
9.8
17
Not enough data
9.4
12
Administration
Not enough data
9.5
11
Not enough data
9.6
14
Not enough data
9.9
15
Generative AI
Not enough data
9.4
6
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
8.2
12
9.3
18
8.6
12
8.8
15
8.6
12
9.1
19
8.6
12
8.1
16
8.8
12
9.1
15
Guide Tools
9.1
11
9.3
15
9.0
12
9.4
16
9.0
12
9.1
17
9.4
11
9.0
18
Access Options
9.2
12
8.2
11
8.3
11
8.3
13
9.5
11
9.6
19
Task Tracking
8.7
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
Checklist Options
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
Software Availability
9.4
8
Not enough data
9.3
9
Not enough data
8.1
8
Not enough data
9.4
9
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
VKS and livepro Knowledge Management are categorized as Work Instructions
Unique Categories
VKS is categorized as Connected Worker Platform and Standard Operating Procedures
livepro Knowledge Management is categorized as Customer Self-Service, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
VKS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
25.0%
Electrical/Electronic Manufacturing
25.0%
Consulting
12.5%
Mining & Metals
6.3%
Investment Banking
6.3%
Other
25.0%
Insurance
17.1%
Government Administration
17.1%
Financial Services
17.1%
Consumer Services
7.3%
Telecommunications
4.9%
Other
36.6%
Discussions
VKS has no discussions with answers
livepro Knowledge Management has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
