4.7 out of 5
4.4 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found Vision Helpdesk easier to use, set up, and administer. Reviewers also preferred doing business with Vision Helpdesk overall.
Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....
The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...
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