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Compare VirtualPBX and Vonage Business Communications 
At a Glance
Market Segments
Small-Business (100.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
$27.00 1 Users Per Year
No pricing available
VirtualPBX
Star Rating
(30)4.2 out of 5
Market Segments
Small-Business (100.0% of reviews)
Pros & Cons
Entry-Level Pricing
$27.00 1 Users Per Year
Browse all 3 pricing plansVonage Business Communications
Star Rating
(493)4.3 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Vonage Business CommunicationsVirtualPBX vs Vonage Business Communications
When assessing the two solutions, reviewers found Vonage Business Communications easier to use, set up, and administer. Reviewers also preferred doing business with Vonage Business Communications overall.
- Reviewers felt that Vonage Business Communications meets the needs of their business better than VirtualPBX.
- When comparing quality of ongoing product support, reviewers felt that Vonage Business Communications is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Vonage Business Communications over VirtualPBX.
Pricing
Entry-Level Pricing
VirtualPBX
Pro
$27.00
1 Users Per Year
- Auto Attendant
- Ring Groups
- Digital Faxing
Vonage Business Communications
No pricing availableFree Trial
VirtualPBX
Free Trial is available
Vonage Business Communications
No trial information availableRatings
Meets Requirements
8.3
22
9.0
397
Ease of Use
8.3
23
9.0
401
Ease of Setup
7.0
17
8.7
222
Ease of Admin
7.7
15
8.8
187
Quality of Support
8.4
22
8.7
385
Has the product been a good partner in doing business?
7.8
15
8.9
187
Product Direction (% positive)
5.9
20
8.4
392
Features by Category
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.3
9
Not enough data
8.7
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
9.1
9
Not enough data
9.3
9
Advanced Features - Cloud PBX
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.9
9
Platform Basics - VoIP Providers
Not enough data
8.8
13
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
7.9
13
Not enough data
7.8
13
Basic Communication
8.5
18
|
Verified
9.3
301
|
Verified
Not enough data
8.3
153
|
Verified
Not enough data
8.9
215
|
Verified
Feature Not Available
8.5
140
|
Verified
8.9
9
|
Verified
9.1
220
|
Verified
7.7
8
|
Verified
9.3
258
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
7.4
9
Not enough data
7.6
9
Access
9.2
6
|
Verified
8.8
174
10.0
5
8.8
184
|
Verified
9.6
8
8.9
206
|
Verified
Advanced Features
7.9
13
|
Verified
8.6
221
|
Verified
7.8
12
|
Verified
8.9
236
9.5
10
|
Verified
9.3
263
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
30
Not enough data
8.9
32
|
Verified
Not enough data
9.0
23
|
Verified
Features
Not enough data
9.2
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.0
29
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
8.6
23
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
VirtualPBX and Vonage Business Communications are categorized as UCaaS Platforms, VoIP Providers, and Cloud PBX Platforms
Unique Categories
VirtualPBX is categorized as Call Center Infrastructure (CCI) and Contact Center
Vonage Business Communications has no unique categories
Reviews
Reviewers' Company Size
VirtualPBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Business Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consulting
3.3%
Telecommunications
3.3%
Retail
3.3%
Other
76.7%
Staffing and Recruiting
11.4%
Information Technology and Services
7.5%
Insurance
6.9%
Financial Services
4.5%
Real Estate
4.3%
Other
65.3%
Discussions
VirtualPBX has no discussions with answers
When will I be able to attach documents and pictures to SMS?
2 Comments
JD
MMS (pictures) is now available. Unsure on sending docs via SMS.Read more
What is Vonage Business Communications used for?
2 Comments
AV
This is used for VoIP call and You can send massage also.Read more
I would like to upload files that I take pictures of, then send or share them.. is that an option?
1 Comment
BW
If they are also a user with Vonage you can send files through the "Team Messaging" feature. There is also a fax option.Read more
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