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Compare Vertex and Zamp 
Featured Products
At a Glance
Market Segments
Enterprise (56.1% of reviews)
Small-Business (93.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Vertex
Star Rating
(459)4.4 out of 5
Market Segments
Enterprise (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VertexZamp
Star Rating
(38)4.9 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZampSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vertex excels in providing comprehensive support, with users highlighting the prompt resolution of issues and thorough explanations. This level of service is complemented by a robust reporting filing system that many find easy to navigate.
- Users say Zamp stands out for its proactive approach to sales tax registration, offering peace of mind by managing compliance across multiple states. This feature is particularly appreciated by small businesses looking to simplify their tax obligations.
- Reviewers mention that while Vertex has a solid overall performance, it faces challenges in user experience, particularly in setup and ease of use. Some users have noted configuration difficulties that can hinder their workflow.
- According to verified reviews, Zamp shines in its user-friendly interface and ease of setup, with many users praising the intuitive onboarding process and the ability to streamline communication through a centralized inbox for correspondence.
- Users highlight that Vertex's extensive features, such as the Certificate Center and Vertex Returns, provide valuable tools for managing tax compliance, although some users feel that the product could better align with their specific needs.
- Reviewers appreciate Zamp's commitment to continuous improvement, noting that the team actively incorporates customer feedback to enhance the dashboard and overall user experience, making it a responsive choice for small businesses.
Pricing
Entry-Level Pricing
Vertex
No pricing availableZamp
No pricing availableFree Trial
Vertex
No trial information availableZamp
No trial information availableRatings
Meets Requirements
8.3
133
9.9
28
Ease of Use
8.1
357
9.7
30
Ease of Setup
7.7
289
9.7
30
Ease of Admin
8.4
78
9.9
13
Quality of Support
7.6
130
9.9
28
Has the product been a good partner in doing business?
8.2
103
10.0
13
Product Direction (% positive)
7.9
131
10.0
29
Features by Category
Tracking
8.6
29
9.7
24
8.2
21
8.1
20
7.7
20
8.8
20
8.2
26
8.9
22
7.5
21
9.2
22
7.5
19
9.5
22
Integrations
7.9
25
8.9
23
Remittance
8.9
25
9.9
23
8.1
26
9.9
23
7.2
18
Feature Not Available
7.0
19
9.3
22
Agentic AI - Sales Tax and VAT Compliance
Not enough data
7.2
12
Not enough data
Feature Not Available
Tax Planning
6.3
5
Not enough data
5.7
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
Tax Filing
6.7
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Workflows
7.0
5
Not enough data
7.3
5
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vertex and Zamp are categorized as Sales Tax and VAT Compliance
Reviews
Reviewers' Company Size
Vertex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.4%
Manufacturing
9.4%
Accounting
8.0%
Information Technology and Services
4.9%
Financial Services
4.7%
Other
57.7%
Retail
29.0%
Consumer Goods
16.1%
Apparel & Fashion
9.7%
Printing
6.5%
Food & Beverages
6.5%
Other
32.3%
Discussions
How many clients are on O Series?
1 Comment
Official Response from Vertex
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
Zamp has no discussions with answers
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