# Vertex vs Zamp Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vertex excels in providing comprehensive support, with users highlighting the prompt resolution of issues and thorough explanations. This level of service is complemented by a robust reporting filing system that many find easy to navigate.
- **Users say** Zamp stands out for its proactive approach to sales tax registration, offering peace of mind by managing compliance across multiple states. This feature is particularly appreciated by small businesses looking to simplify their tax obligations.
- **Reviewers mention** that while Vertex has a solid overall performance, it faces challenges in user experience, particularly in setup and ease of use. Some users have noted configuration difficulties that can hinder their workflow.
- **According to verified reviews** , Zamp shines in its user-friendly interface and ease of setup, with many users praising the intuitive onboarding process and the ability to streamline communication through a centralized inbox for correspondence.
- **Users highlight** that Vertex's extensive features, such as the Certificate Center and Vertex Returns, provide valuable tools for managing tax compliance, although some users feel that the product could better align with their specific needs.
- **Reviewers appreciate** Zamp's commitment to continuous improvement, noting that the team actively incorporates customer feedback to enhance the dashboard and overall user experience, making it a responsive choice for small businesses.



| | Vertex | Zamp | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 466 | 44 | 
| **Largest Market Segment** | Enterprise (56.4% of reviews) | Small-Business (89.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Vertex

Pros:
- Ease of Use (39 reviews)
- Customer Support (29 reviews)

Cons:
- Improvement Needed (45 reviews)
- Complex Interface (29 reviews)

### Zamp

Pros:
- Helpful (20 reviews)
- Customer Support (15 reviews)

Cons:
- Improvement Needed (4 reviews)
- Tax Issues (4 reviews)

---
## Ratings Comparison
| Rating | Vertex | Zamp | 
|---|---|---|
  | **Meets Requirements** | 8.3 (140 reviews) | 9.6 (34 reviews) | 
  | **Ease of Use** | 8.1 (362 reviews) | 9.4 (36 reviews) | 
  | **Ease of Setup** | 7.7 (292 reviews) | 9.3 (36 reviews) | 
  | **Ease of Admin** | 8.4 (80 reviews) | 9.8 (16 reviews) | 
  | **Quality of Support** | 7.7 (137 reviews) | 9.7 (34 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (105 reviews) | 10.0 (16 reviews) | 
  | **Product Direction (% positive)** | 7.9 (138 reviews) | 9.7 (35 reviews) | 

---
## Pricing

### Vertex

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zamp

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **Vertex** | 8.0/10 | 40 |
| **Zamp** | 9.0/10 | 31 |

#### Tracking

| Feature | Vertex | Zamp | 
|---|---|---|
| **Sales Tax** | 8.9 (36 reviews) | 9.4 (29 reviews) | 
| **VAT** | 8.2 (22 reviews) | 7.7 (21 reviews) | 
| **GST** | 7.7 (20 reviews) | 8.8 (20 reviews) | 
| **Exemptions** | 8.3 (27 reviews) | 9.0 (23 reviews) | 
| **Adjustments** | 7.7 (22 reviews) | 9.2 (22 reviews) | 
| **Localization** | 7.9 (23 reviews) | 9.5 (24 reviews) | 

#### Integrations

| Feature | Vertex | Zamp | 
|---|---|---|
| **Integrations** | 7.9 (30 reviews) | 9.0 (24 reviews) | 

#### Remittance

| Feature | Vertex | Zamp | 
|---|---|---|
| **Returns** | 8.9 (29 reviews) | 9.9 (27 reviews) | 
| **Notifications** | 8.2 (27 reviews) | 9.9 (25 reviews) | 
| **Global/Cross Borders** | 7.4 (19 reviews) | Feature Not Available | 
| **Analytics** | 7.3 (21 reviews) | 9.3 (22 reviews) | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | Vertex | Zamp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 

### Corporate Tax

| Product | Score | Reviews |
|---|---|---|
| **Vertex** | 7.0/10 | 6 |
| **Zamp** | N/A | N/A |

#### Tax Planning

| Feature | Vertex | Zamp | 
|---|---|---|
| **Strategies** | 6.3 (5 reviews) | Not enough data | 
| **Exemptions** | 5.7 (5 reviews) | Not enough data | 
| **Credits** | 6.7 (5 reviews) | Not enough data | 
| **Estimations** | 7.5 (6 reviews) | Not enough data | 

#### Tax Filing

| Feature | Vertex | Zamp | 
|---|---|---|
| **Calculations** | 7.2 (6 reviews) | Not enough data | 
| **Rules & Regulations** | 7.0 (5 reviews) | Not enough data | 
| **Reporting** | 7.8 (6 reviews) | Not enough data | 

#### Workflows

| Feature | Vertex | Zamp | 
|---|---|---|
| **Integrations** | 7.5 (6 reviews) | Not enough data | 
| **Importing** | 7.3 (5 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Vertex** | N/A | N/A |
| **Zamp** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Vertex | Zamp | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)

**Unique to Vertex (2):** [Corporate Tax Software](https://www.g2.com/categories/corporate-tax), [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | Vertex | Zamp | 
|---|---|---|
| **Small-Business** | 19.3% | 89.2% | 
| **Mid-Market** | 24.3% | 10.8% | 
| **Enterprise** | 56.4% | 0% | 

### By Industry

#### Vertex

- **Retail:** 15.4%
- **Manufacturing:** 9.9%
- **Accounting:** 7.9%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 4.6%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.7%
- **Hospital & Health Care:** 3.5%
- **Oil & Energy:** 3.3%
- **Wholesale:** 3.1%
- **Other:** 39.6%

#### Zamp

- **Retail:** 27.0%
- **Consumer Goods:** 16.2%
- **Apparel & Fashion:** 8.1%
- **Printing:** 5.4%
- **Marketing and Advertising:** 5.4%
- **Food & Beverages:** 5.4%
- **Accounting:** 2.7%
- **Computer Games:** 2.7%
- **Computer Software:** 2.7%
- **Construction:** 2.7%
- **Other:** 21.6%

---
## Alternatives

### Alternatives to Vertex

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (816 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Sovos](https://www.g2.com/products/sovos/reviews) — 4.2/5 stars (90 reviews)
- [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) — 3.8/5 stars (30 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews) — 4.4/5 stars (277 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)

### Alternatives to Zamp

- [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (816 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Anrok](https://www.g2.com/products/anrok/reviews) — 4.4/5 stars (288 reviews)
- [Zoho Books](https://www.g2.com/products/zoho-books/reviews) — 4.4/5 stars (327 reviews)
- [TaxJar](https://www.g2.com/products/taxjar/reviews) — 4.7/5 stars (252 reviews)
- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [FastSpring](https://www.g2.com/products/fastspring/reviews) — 4.5/5 stars (187 reviews)
- [Lappa](https://www.g2.com/products/lappa/reviews) — 4.9/5 stars (151 reviews)
- [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews) — 4.8/5 stars (116 reviews)
- [DualEntry](https://www.g2.com/products/dualentry/reviews) — 4.9/5 stars (122 reviews)

---
## Top Discussions

### Vertex

- Title: [How often is O Series enhanced?](https://www.g2.com/discussions/how-often-is-o-series-enhanced) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Version 8.0 is the latest O Series release which became available in March 2017. Functionality is enhanced as part of major releases (like 8.0) and service..."
- Title: [Can O Series complete Returns?](https://www.g2.com/discussions/can-o-series-complete-returns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail..."
- Title: [When are O Series data updates made available?](https://www.g2.com/discussions/when-are-o-series-data-updates-made-available) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online..."
- Title: [How many clients are on O Series?](https://www.g2.com/discussions/how-many-clients-are-on-o-series) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses..."

### Zamp

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/vertex-inc-vertex-vs-zamp)