G2 reviewers report that Vistex excels in building strong partnerships with its clients, often treating them as collaborators rather than just customers. Users appreciate the company's deep understanding of their specific business needs, particularly in the life sciences sector.
Users say that Vertex stands out for its exceptional support, with many highlighting the prompt resolution of issues and thorough explanations provided by the support team. This level of service contributes to a smoother user experience, especially when navigating complex reporting systems.
Reviewers mention that Vistex is continuously expanding its product offerings, which helps clients maximize profits. This adaptability is seen as a significant advantage for businesses looking for a solution that evolves with their needs.
According to verified reviews, Vertex's user interface is praised for its ease of use, with many users finding the reporting filing system intuitive and straightforward. This user-friendly design enhances day-to-day usability, making it easier for teams to manage their tasks efficiently.
G2 reviewers report that while Vistex has a solid understanding of its core competencies, some users have noted challenges with configuration and setup. This can lead to a steeper learning curve for new users compared to Vertex, which has been recognized for its smoother implementation process.
Users say that while both products have their strengths, Vertex's additional tools, such as the Certificate Center and Vertex Returns, provide extra value that enhances the overall functionality of the software, making it a more comprehensive solution for many businesses.
Pricing
Entry-Level Pricing
Vertex
No pricing available
Vistex
No pricing available
Free Trial
Vertex
No trial information available
Vistex
Free Trial is available
Ratings
Meets Requirements
8.3
133
8.4
44
Ease of Use
8.1
357
7.3
44
Ease of Setup
7.7
289
6.6
35
Ease of Admin
8.4
78
7.3
28
Quality of Support
7.6
130
7.9
43
Has the product been a good partner in doing business?
Over 1,500 licenses of O Series have been sold to date encompassing U.S. sales and use tax, VAT, retail, leasing and hospitality solutions. These licenses...Read more
When are O Series data updates made available?
1 Comment
Official Response from Vertex
Vertex provides monthly updates to rates, rules, and jurisdictional information. For an On-Premise deployment, the updates are published onto the online...Read more
Can O Series complete Returns?
1 Comment
Official Response from Vertex
While O Series can generate reports that support the filing of Returns it provides specific functionality that supports the exporting of transaction detail...Read more
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