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Compare Verloop.io and Wati 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioWati
Star Rating
(425)4.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in its live chat functionality, scoring 9.5, while WATI's live chat feature received a lower score of 8.7. Reviewers mention that Verloop.io's live chat is intuitive and integrates seamlessly with other channels, enhancing user experience.
- Reviewers mention that Verloop.io offers superior customization options, with a score of 9.1 compared to WATI's 8.5. Users say that the ability to tailor responses and menus in Verloop.io allows for a more personalized customer interaction.
- G2 users highlight Verloop.io's quality of support, scoring 9.4, which is significantly higher than WATI's 8.7. Users report that Verloop.io's support team is responsive and helpful, making it a reliable partner for businesses.
- Users on G2 note that Verloop.io's API integration is rated at 9.5, while WATI's API integration is slightly lower at 8.7. Reviewers mention that Verloop.io's API allows for faster and more efficient data handling, which is crucial for businesses looking to scale.
- Reviewers mention that Verloop.io's analytics capabilities are rated 9.4, outperforming WATI's 8.0. Users say that the detailed reporting and visitor activity insights provided by Verloop.io help businesses make informed decisions.
- Users report that Verloop.io's WhatsApp marketing features, particularly in transactional and bulk messaging, score impressively at 9.4 and 9.6 respectively, while WATI's scores are lower. Reviewers mention that these features are essential for effective customer engagement and outreach.
Pricing
Entry-Level Pricing
Verloop.io
No pricing availableWati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Verloop.io
No trial information availableWati
Free Trial is available
Ratings
Meets Requirements
9.3
181
8.9
339
Ease of Use
9.4
183
9.2
348
Ease of Setup
9.4
109
8.9
310
Ease of Admin
9.2
107
9.1
261
Quality of Support
9.4
181
8.6
333
Has the product been a good partner in doing business?
9.5
107
9.1
257
Product Direction (% positive)
9.3
169
9.3
321
Features by Category
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
152
Not enough data
7.9
152
Not enough data
8.6
164
Not enough data
8.4
152
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
8.7
125
Not enough data
8.6
115
Not enough data
8.5
112
Support
Not enough data
8.6
119
Not enough data
8.3
114
Not enough data
8.7
122
Responses
9.1
80
8.6
169
9.4
80
8.8
167
9.4
81
8.7
165
9.2
78
8.6
160
9.3
71
8.5
154
Platform
9.5
83
8.7
163
9.3
77
8.8
137
9.3
75
8.4
160
9.4
78
8.0
159
9.3
65
Feature Not Available
9.5
72
8.7
150
9.4
76
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
65
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Not enough data
Internal Use
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
58
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
85
Not enough data
9.3
85
Not enough data
9.2
85
Not enough data
9.0
85
Not enough data
9.1
85
Not enough data
9.2
84
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
82
Not enough data
9.1
79
Not enough data
8.6
77
Not enough data
8.8
78
Categories
Categories
Shared Categories
Verloop.io and Wati are categorized as Chatbots
Unique Categories
Verloop.io is categorized as Bot Platforms and Live Chat
Wati is categorized as Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Education Management
10.5%
Information Technology and Services
7.2%
Retail
6.7%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
63.6%
Discussions
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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