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Compare Verloop.io and ViaSay 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.ioViaSay
Star Rating
(50)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ViaSaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verloop.io excels in its Live Chat feature, scoring 9.5, which reviewers mention provides a seamless experience for customer interactions, while ViaSay's score of 8.3 indicates room for improvement in this area.
- Reviewers mention that Verloop.io's Ease of Use is rated at 9.4, making it user-friendly for teams, whereas ViaSay's score of 8.8 suggests that some users find it less intuitive.
- G2 users highlight Verloop.io's superior Customization capabilities with a score of 9.1, allowing for tailored user experiences, compared to ViaSay's 8.6, which may limit personalization options.
- Users on G2 report that Verloop.io's Quality of Support is highly rated at 9.4, with many reviewers praising the responsiveness and helpfulness of the support team, while ViaSay's 9.6 score indicates strong support but with fewer reviews to validate consistency.
- Reviewers mention that Verloop.io's Automation features, particularly in Customer Interaction Automation, are robust, scoring 9.3, while ViaSay's lower score of 7.0 suggests it may not fully meet the automation needs of users.
- Users say that Verloop.io's Analytics capabilities are rated at 9.4, providing valuable insights for decision-making, whereas ViaSay's score of 8.1 indicates that its analytics features may not be as comprehensive or user-friendly.
Pricing
Entry-Level Pricing
Verloop.io
No pricing availableViaSay
No pricing availableFree Trial
Verloop.io
No trial information availableViaSay
Free Trial is available
Ratings
Meets Requirements
9.3
181
9.0
39
Ease of Use
9.4
183
8.8
39
Ease of Setup
9.4
109
8.8
27
Ease of Admin
9.2
107
8.5
28
Quality of Support
9.4
181
9.6
38
Has the product been a good partner in doing business?
9.5
107
9.7
26
Product Direction (% positive)
9.3
169
9.4
37
Features by Category
Messenger
Not enough data
8.3
16
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.3
8
Not enough data
8.4
16
|
Verified
Channels
Not enough data
8.3
9
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
8.3
11
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
8.0
5
Not enough data
7.5
10
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Responses
9.1
80
8.6
7
9.4
80
8.1
7
9.4
81
8.6
7
9.2
78
8.5
8
9.3
71
8.7
5
Platform
9.5
83
Not enough data
9.3
77
9.4
6
9.3
75
8.6
7
9.4
78
8.1
8
9.3
65
Not enough data
9.5
72
8.7
5
9.4
76
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.5
123
|
Verified
Not enough data
9.3
127
|
Verified
Not enough data
9.1
94
Not enough data
9.4
115
|
Verified
Not enough data
9.3
88
Not enough data
Internal Use
9.1
118
|
Verified
Not enough data
9.3
108
|
Verified
Not enough data
9.3
116
|
Verified
Not enough data
9.3
111
Not enough data
9.4
105
|
Verified
Not enough data
9.5
117
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
19
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Self-Service Platform
Not enough data
8.6
6
Not enough data
7.0
5
Not enough data
7.5
6
Not enough data
8.9
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Verloop.io and ViaSay are categorized as Bot Platforms and Chatbots
Unique Categories
Verloop.io is categorized as Live Chat
ViaSay is categorized as AI Customer Support Agents, Conversational Marketing, Customer Self-Service, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Verloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ViaSay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.6%
Financial Services
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Airlines/Aviation
42.9%
Leisure, Travel & Tourism
28.6%
Transportation/Trucking/Railroad
18.4%
Sports
2.0%
Retail
2.0%
Other
6.1%
Discussions
Can I use this for small business as well
2 Comments
A
Hi Pearl,
It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Why can't we use verloop in mobile?
2 Comments
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more
ViaSay has no discussions with answers
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