Compare Verint Workforce Management and Workforce.com 
Featured Products
At a Glance
Market Segments
Enterprise (54.9% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Verint Workforce Management
Star Rating
(178)4.2 out of 5
Market Segments
Enterprise (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Workforce ManagementWorkforce.com
Star Rating
(116)4.5 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Workforce.comVerint Workforce Management vs Workforce.com
When assessing the two solutions, reviewers found Workforce.com easier to use, set up, and administer. Reviewers also preferred doing business with Workforce.com overall.
- Reviewers felt that Workforce.com meets the needs of their business better than Verint Workforce Management.
- When comparing quality of ongoing product support, reviewers felt that Workforce.com is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Workforce.com over Verint Workforce Management.
Pricing
Entry-Level Pricing
Verint Workforce Management
No pricing availableWorkforce.com
No pricing availableFree Trial
Verint Workforce Management
No trial information availableWorkforce.com
No trial information availableRatings
Meets Requirements
8.4
96
8.8
89
Ease of Use
8.4
140
8.7
90
Ease of Setup
7.8
91
8.4
70
Ease of Admin
7.9
37
8.4
60
Quality of Support
8.1
92
8.8
84
Has the product been a good partner in doing business?
8.5
37
8.8
58
Product Direction (% positive)
8.1
97
8.7
79
Features by Category
Employee Self Service
Not enough data
9.2
8
Not enough data
8.9
6
Not enough data
9.2
8
Administration
Not enough data
10.0
7
Not enough data
9.4
8
Not enough data
9.3
7
Not enough data
8.3
7
Not enough data
9.4
6
Not enough data
8.3
7
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
8.1
6
Taxes
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Integration
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
9.4
6
Platform
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Automation
Not enough data
8.6
46
Logistics
Not enough data
8.7
47
Not enough data
8.4
44
Not enough data
8.5
32
Management
Not enough data
8.6
46
Not enough data
9.0
47
Not enough data
8.6
48
Not enough data
8.7
49
Not enough data
8.6
46
Not enough data
8.7
50
Not enough data
8.4
44
Monitoring
Not enough data
8.2
42
Not enough data
8.3
42
Not enough data
8.3
38
Platform Basics
Not enough data
8.2
54
Not enough data
8.4
53
Not enough data
8.2
55
Platform Content
Not enough data
8.3
53
Not enough data
7.4
44
Not enough data
7.8
42
Platform Additional Functionality
Not enough data
8.2
49
Not enough data
8.7
57
Not enough data
7.8
46
Not enough data
8.0
45
Not enough data
8.0
40
Workforce Management
8.3
38
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
8.0
35
|
Verified
Not enough data
7.5
29
|
Verified
Not enough data
Administration
7.7
34
|
Verified
Not enough data
7.8
37
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.9
37
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Time Tracking
Not enough data
9.5
24
Not enough data
9.3
20
Not enough data
8.8
19
Client Invoicing
Not enough data
7.5
17
Not enough data
7.8
16
Not enough data
7.8
17
Mobile Time Tracking
Not enough data
9.2
20
Administration
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
9.2
20
Platform
Not enough data
9.3
18
Not enough data
8.8
16
Not enough data
8.6
16
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
7.0
16
Platform
Feature Not Available
8.1
18
7.4
37
8.4
16
7.6
35
8.5
16
8.4
45
9.2
18
8.4
46
9.0
19
7.7
36
9.4
18
7.9
43
9.2
17
8.1
41
9.1
17
Workforce Management Platform Features
8.2
60
8.7
15
8.5
66
9.0
18
8.7
67
9.3
15
8.0
67
8.9
18
7.9
61
9.0
16
Feature Not Available
8.7
14
8.3
62
9.2
15
7.8
59
8.3
14
7.3
47
9.1
15
Feature Not Available
9.1
15
Categories
Categories
Shared Categories
Verint Workforce Management and Workforce.com are categorized as Workforce Management
Reviews
Reviewers' Company Size
Verint Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workforce.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
13.3%
Financial Services
11.0%
Information Technology and Services
8.7%
Hospital & Health Care
7.5%
Telecommunications
6.4%
Other
53.2%
Hospitality
32.7%
Hospital & Health Care
9.6%
Restaurants
6.7%
Retail
5.8%
Food & Beverages
4.8%
Other
40.4%
Alternatives
Discussions
Any chance Verint can have this feature where it notifies you about your schedule and long calls?
1 Comment
AT
Hi Lem – thank you for taking the time to submit this question about notifications. Sorry for the delayed response. I hope that the answer could still be...Read more
What is Verint Workforce Management used for?
1 Comment
KS
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rulesRead more
What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?
1 Comment
AT
Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right...Read more
Workforce.com has no discussions with answers
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