Compare Verint Workforce Management and Workday Workforce Management 
At a Glance
Market Segments
Enterprise (54.9% of reviews)
Enterprise (76.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Verint Workforce Management
Star Rating
(178)4.2 out of 5
Market Segments
Enterprise (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Workforce ManagementWorkday Workforce Management
Star Rating
(13)4.2 out of 5
Market Segments
Enterprise (76.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Workday Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Verint Workforce Management excels in forecasting and scheduling, with users appreciating its real-time monitoring capabilities that enhance workforce planning accuracy. This feature is particularly beneficial for organizations looking to optimize their agent adherence tracking.
- Users say Workday Workforce Management stands out for its unified, cloud-based approach to managing the entire employee lifecycle. Reviewers highlight how it seamlessly integrates HR, payroll, and workforce planning, making it a convenient platform that simplifies traditional processes.
- According to verified reviews, Verint's ease of configuration for activities and campaigns is a significant advantage, allowing users to create schedules with minimal hassle. This flexibility is often noted as a key factor in improving operational efficiency.
- Reviewers mention that while Workday offers a manageable user experience, it also provides a smarter way to optimize workforce management, which can help eliminate the pain points associated with traditional methods. This aspect is particularly appealing to organizations transitioning from older systems.
- G2 reviewers highlight that Verint's overall user satisfaction is reflected in its strong ratings for product direction and support quality, indicating that users feel supported in their business needs and appreciate the ongoing improvements made to the software.
- Users report that while both platforms have similar star ratings, Workday's higher score in meeting specific requirements suggests it may better align with the unique needs of certain organizations, particularly those looking for comprehensive HR solutions.
Pricing
Entry-Level Pricing
Verint Workforce Management
No pricing availableWorkday Workforce Management
No pricing availableFree Trial
Verint Workforce Management
No trial information availableWorkday Workforce Management
No trial information availableRatings
Meets Requirements
8.4
96
9.3
9
Ease of Use
8.4
140
8.5
9
Ease of Setup
7.8
91
Not enough data
Ease of Admin
7.9
37
Not enough data
Quality of Support
8.1
92
8.6
7
Has the product been a good partner in doing business?
8.5
37
Not enough data
Product Direction (% positive)
8.1
97
7.4
9
Features by Category
Automation
Not enough data
Not enough data
Logistics
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
9.0
5
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
6
Workforce Management
8.3
38
|
Verified
Not enough data
8.2
36
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
8.0
35
|
Verified
Not enough data
7.5
29
|
Verified
Not enough data
Administration
7.7
34
|
Verified
Not enough data
7.8
37
|
Verified
Not enough data
7.8
36
|
Verified
Not enough data
7.9
37
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Platform
Feature Not Available
Not enough data
7.4
37
Not enough data
7.6
35
Not enough data
8.4
45
Not enough data
8.4
46
Not enough data
7.7
36
Not enough data
7.9
43
Not enough data
8.1
41
Not enough data
Workforce Management Platform Features
8.2
60
Not enough data
8.5
66
Not enough data
8.7
67
Not enough data
8.0
67
Not enough data
7.9
61
8.3
5
Feature Not Available
Not enough data
8.3
62
Not enough data
7.8
59
Not enough data
7.3
47
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Verint Workforce Management and Workday Workforce Management are categorized as Workforce Management
Unique Categories
Verint Workforce Management is categorized as Contact Center Workforce
Workday Workforce Management is categorized as Time & Attendance
Reviews
Reviewers' Company Size
Verint Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workday Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
13.3%
Financial Services
11.0%
Information Technology and Services
8.7%
Hospital & Health Care
7.5%
Telecommunications
6.4%
Other
53.2%
Higher Education
23.1%
Consulting
7.7%
Staffing and Recruiting
7.7%
Medical Devices
7.7%
Management Consulting
7.7%
Other
46.2%
Alternatives
Discussions
Any chance Verint can have this feature where it notifies you about your schedule and long calls?
1 Comment
AT
Hi Lem – thank you for taking the time to submit this question about notifications. Sorry for the delayed response. I hope that the answer could still be...Read more
What is Verint Workforce Management used for?
1 Comment
KS
Workforce planning and scheduling of resources including forecasting and resourcing scheduling rulesRead more
What are the benefits and drawbacks of using Verint Workforce Management for employee scheduling?
1 Comment
AT
Verint Workforce Management (WFM) is an AI-powered workforce management software that is designed to ensure that the right people are scheduled at the right...Read more
Workday Workforce Management has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
