Compare Vendasta Yesware and Zoho CRM 
At a Glance
Market Segments
Small-Business (45.3% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
$15.00 1 Seat Per Month
Free
Vendasta Yesware
Star Rating
(821)4.4 out of 5
Market Segments
Small-Business (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Seat Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,924)4.1 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho CRM excels in providing a comprehensive suite of features at a competitive price, making it a strong choice for small businesses looking for an affordable CRM solution. Users appreciate its ability to combine sales automation, analytics, and multichannel engagement, which supports business growth effectively.
- Users say that Vendasta Yesware stands out for its reliable cold-email automation capabilities, with features like scheduling and outreach that consistently deliver on their promises. This makes it a solid option for teams focused on email marketing and outreach campaigns.
- Reviewers mention that Zoho CRM's user-friendly interface and seamless integration with other software enhance the overall experience, allowing for easy navigation and efficient workflow management. This is particularly beneficial for users who need to manage multiple aspects of customer relationships in one place.
- According to verified reviews, Vendasta Yesware's strength lies in its ability to handle larger volumes of email sending, which is crucial for businesses that rely heavily on email outreach. However, some users feel it lacks certain CRM functionalities that could enhance its overall utility.
- G2 reviewers highlight that while Zoho CRM has a slightly lower star rating, its extensive feature set and positive feedback on scalability and flexibility make it a valuable tool for businesses of all sizes. Users have noted that it effectively supports sales, support, and customer data management under one platform.
- Users report that Vendasta Yesware offers a higher ease of setup and user experience, which can be appealing for teams looking to get started quickly. However, some users have expressed a desire for more comprehensive CRM features to complement its email capabilities.
Pricing
Entry-Level Pricing
Vendasta Yesware
Pro
$15.00
1 Seat Per Month
For solo sales professionals & small businesses
- Unlimited email open tracking
- Unlimited email link tracking
- Unlimited attachment tracking
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Vendasta Yesware
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.7
731
8.4
2,482
Ease of Use
8.8
737
8.3
2,502
Ease of Setup
8.9
166
8.0
1,272
Ease of Admin
8.7
161
8.0
1,021
Quality of Support
8.5
587
7.6
2,274
Has the product been a good partner in doing business?
8.7
154
8.0
996
Product Direction (% positive)
7.9
730
8.0
2,410
Features by Category
Sales Force Automation
Not enough data
8.5
1659
|
Verified
Not enough data
8.3
878
|
Verified
Not enough data
8.2
1574
|
Verified
Not enough data
8.2
1637
|
Verified
Not enough data
7.8
1187
|
Verified
Not enough data
8.4
672
|
Verified
Not enough data
7.9
1218
|
Verified
Not enough data
8.0
1210
|
Verified
Not enough data
8.2
1324
|
Verified
Marketing Automation
Not enough data
8.1
1349
|
Verified
Not enough data
7.9
1305
|
Verified
Not enough data
8.4
1545
|
Verified
Not enough data
7.9
1130
|
Verified
Customer Support
Not enough data
8.0
1203
|
Verified
Not enough data
7.9
1205
|
Verified
Not enough data
7.9
1237
|
Verified
Not enough data
7.8
1070
|
Verified
Not enough data
8.0
1114
|
Verified
Reporting & Analytics
Not enough data
8.2
1515
|
Verified
Not enough data
8.2
1564
|
Verified
Not enough data
8.1
1056
|
Verified
Mobile & Social
Not enough data
8.1
1083
|
Verified
Not enough data
8.0
1093
|
Verified
Not enough data
8.0
1204
|
Verified
Platform
Not enough data
8.1
872
|
Verified
Not enough data
8.2
844
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
548
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
852
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
653
|
Verified
Not enough data
8.1
646
|
Verified
Not enough data
8.0
606
|
Verified
Generative AI
Not enough data
8.2
181
Agentic AI - CRM
Not enough data
8.0
66
Not enough data
8.3
64
Not enough data
8.1
68
Not enough data
8.0
66
Not enough data
8.2
65
Not enough data
8.3
65
Not enough data
8.3
65
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.3
27
Not enough data
8.1
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.9
113
|
Verified
8.7
161
9.1
171
|
Verified
8.8
157
6.7
58
8.3
146
7.6
80
|
Verified
8.2
142
8.3
119
|
Verified
8.9
155
7.6
33
8.8
153
7.2
24
8.5
148
Repeatability and Reportability
8.2
111
|
Verified
8.4
145
8.3
110
|
Verified
8.6
150
8.2
115
|
Verified
8.6
143
7.6
71
8.2
139
5.8
18
7.9
121
AI and Automation
Feature Not Available
8.3
147
Feature Not Available
8.5
146
Feature Not Available
8.3
140
Feature Not Available
8.1
134
Feature Not Available
7.8
126
Generative AI
Feature Not Available
7.5
69
Agentic AI - Sales Engagement
Not enough data
7.9
28
Not enough data
7.8
26
Not enough data
8.0
27
Not enough data
7.9
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.1
26
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
99
Not enough data
8.6
94
Not enough data
8.6
98
Not enough data
8.4
90
Not enough data
8.8
58
Agentic AI - Customer Journey Mapping
Not enough data
7.2
13
Content
Not enough data
8.9
79
Not enough data
8.6
76
Not enough data
8.5
76
Not enough data
8.7
77
Not enough data
8.6
74
Collaboration
Not enough data
8.8
76
Not enough data
8.5
78
Not enough data
9.0
80
Not enough data
9.0
83
Not enough data
8.7
78
Not enough data
8.7
75
Lead Monitoring
Not enough data
9.0
42
Not enough data
8.9
42
Not enough data
8.7
42
Agentic AI - Lead Capture
Not enough data
7.2
27
Not enough data
7.2
27
Data Capture
Not enough data
8.3
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
8.3
42
Analytics
Not enough data
9.1
42
Not enough data
8.8
42
Customization
Not enough data
8.7
41
Not enough data
8.6
41
Not enough data
8.7
42
Not enough data
8.7
42
Notifications
9.3
10
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
Settings
8.8
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
Personalization
4.3
5
Not enough data
8.2
11
Not enough data
Integrations
8.1
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Branding & Customizatio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automatic Rules & Configurations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.4
12
Not enough data
6.7
13
Not enough data
6.7
12
Not enough data
6.8
12
Attribution
Not enough data
8.5
21
Not enough data
8.6
22
Not enough data
8.0
21
Discovery
Not enough data
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Management
Not enough data
8.4
22
Not enough data
8.4
22
Platform
Not enough data
8.4
22
Not enough data
8.3
21
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
21
Not enough data
8.1
20
Not enough data
7.9
21
Incentives
Not enough data
8.2
154
|
Verified
Not enough data
8.4
161
|
Verified
Not enough data
8.0
153
|
Verified
Not enough data
8.4
162
|
Verified
Personalization
Not enough data
8.5
178
|
Verified
Not enough data
8.6
179
|
Verified
Not enough data
8.6
185
|
Verified
Not enough data
8.4
172
|
Verified
Administrative
Not enough data
8.5
170
|
Verified
Not enough data
8.5
174
|
Verified
Not enough data
8.4
162
Agentic AI - Email Tracking
Not enough data
7.7
30
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.0
29
Not enough data
7.0
30
Not enough data
7.4
30
Not enough data
7.6
29
Analytics
8.7
373
8.3
139
8.5
348
8.3
144
8.4
325
8.4
145
Customizations
8.6
328
8.7
149
8.7
324
8.8
146
8.6
350
8.8
147
8.4
161
8.7
143
8.5
334
8.6
148
Generative AI
Feature Not Available
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
30
Not enough data
7.5
30
Not enough data
7.2
30
Not enough data
7.3
30
Not enough data
7.4
30
Data Sourcing
Not enough data
8.3
146
Not enough data
8.4
150
Not enough data
8.3
143
Not enough data
8.6
157
Not enough data
8.5
148
Predictive Analytics
Not enough data
8.5
148
Not enough data
8.3
140
Not enough data
8.0
125
Not enough data
8.2
131
Sales Management
Not enough data
8.5
155
Not enough data
8.3
132
Not enough data
8.5
146
Not enough data
8.8
153
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Vendasta Yesware and Zoho CRM are categorized as Sales Engagement and Email Tracking
Unique Categories
Vendasta Yesware is categorized as Business Scheduling, Salesforce AppExchange Apps, and Online Appointment Scheduling
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, AI Sales Assistant, Sales Analytics, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Vendasta Yesware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Internet
14.6%
Information Technology and Services
13.6%
Marketing and Advertising
12.3%
Financial Services
3.1%
Other
35.5%
Information Technology and Services
16.0%
Computer Software
10.0%
Marketing and Advertising
8.9%
Financial Services
3.6%
Real Estate
3.4%
Other
58.1%
Alternatives
Discussions
Mac OS X + Office 365
2 Comments
DM
We only support O365 when it is on the backend.
Yesware currently works on the Microsoft Outlook desktop application for Outlook 2010, 2013 on Windows 7...Read more
Is yesware safe?
1 Comment
TR
Yes it is safe, it allows you do email tracking. Has great support and it is easy to useRead more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?
3 Comments
MS
Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to...Read more
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