When assessing the two solutions, reviewers found ZeroLag easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Vendasta.
The user-friendly capabilities of Reputation Management in it's latest generation is astonishing. I love the new look. The Overview is incredible. I get to see important statistics at the first glance of this dashboard. Especially the listings. The listings...
ZeroLag provides the infrastructure and reliability of the hosting giants, but the personal service and support of a friend. We know many of the support engineers by name and the one thing we can always count on is a prompt and friendly response.
My main problem with Vendasta was how I was sold into the platform initially. They cold-emailed me, and I did the first meeting with their business development person. I was coming off a not-so-great experience with YEXT and looking for listings management...
We offered solution ideas to some inquires and received incomplete responses that ended up costing us an entire day for each back and forth. As an example: We submitted a ticket saying, "the firewall is blocking our IP. Please whitelist xxx.xxx.x.x"...